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    Y4IT September 2012


                          POINTWEST 2012
“10 years ago the USA had Steve Jobs, Bob Hope and Johnny Cash
.... Now they have no Jobs, no Hope and no Cash.”
                                                  - Anonymous



                                                        POINTWEST 2012
You are at a crossroads in life…



                            educationfamily friends, career,
                            travel, work-life balance, working
                            environment, learning and
                            development, benefits, room for
                                 compensation,
                            growth,
                            values, opportunities,
                            relationships, job security, self-
                            management, creativity, leadership,
                            rewards/recognition, mentors, Social
                            Responsibilities
How do you see yourself..


*How do you see yourself
     2-3 years from now?
                            POINTWEST 2012
Contact Center Association of the Philippines
                                       (www.ccap.org)
                                  Contact Center
    Philippines                        Game Developers Association of the Philippines
                                       (www.gdap.org.ph)
    IT Subsectors under
    BPAP (www.bpap.org)              Game Development


                                           Animation Council of the Philippines
                                           (www.animationcouncil.org)
                                       Animation

                                       Healthcare Information Management Outsourcing
                                       Association of the Philippines
                                       (www.himoap.com)
IT-BPO Roadmap 2011-2016
                                     Healthcare
2011: USD9 billion revenue
      500,00 direct employees
2016: USD20 billion revenue                   Philippines Software Industry Association
      900,000 direct employees                                       (www.psia.org.ph)
                                 Software Services for
                                 the enterprise
                                                                       POINTWEST 2012
What is an enterprise?




                     X

                         POINTWEST 2012
“Enterprise is just another synonym for
                                Business.”



                                              Large
                  SME
                                            Enterprises
                            Employees:                    Employees:
                            10-199                        200 and above


                                                          Assets:
                            Assets:                       P100,000,000
                            P3,000,000 to                 and above
                            P100,000,000




Source: http://members/virtualtourist.com
                                                                         POINTWEST 2012
*
       AreaIndustry           Banking        Telecommunication              Airline

    Customer Relationship   ERP, CRM (Salesforce.com, Netsuite, SAP, Oracle,
        Management                         Opensource CRMs)
                 Cloud Computing                        Mobility
                           ERPs (SAP, Oracle, Lawson, Opensource apps, NAV),
    Financial Management
                                          Accounting Packages

         Operations                ERPs, Custom-built applications
                                                     SaaS, IaaS, PaaS,
                Social Networking                         “X”aaS
      Human Resource
       Management
                                  HRIS, Talent Management Software

        Supply Chain
        Management
                                                         ERPs
                                            Analytics
                                   Security, BPM, EAI, SOA, EDA, Rule Engines,
    Supporting frameworks
                                            DMS, ECM, UI Frameworks
            Infrastructure, Platform, Connectivity, Storage, Technology, Channels,
                                     Standards/Protocols

                                                                                     POINTWEST 2012
*




    Gartner – Hype Cycle for Emerging Technologies
*




    How to Adopt the Technology Innovation at the Right Time
*




    POINTWEST 2012
*




    *


        POINTWEST 2012
*



                                                           Process


                                                         Technology


                                                     Talent Management:
                                                            Roles

                                                        Learning and
                                                        Development

                                         Organizational Frameworks
  Application Lifecycle Management

Challenge: Choosing the right organization that will help you build a
              SOLID ENTERPRISE-LEVEL FOUNDATION
                                                                POINTWEST 2012
*Enterprise Level: IT Careers
                                              Performs proposing, initiation, planning,
                                              execution, monitoring, controlling and
                                              closing of projects by utilizing project
                            Manager           management related skill and business
                                              management technology

                                              Starting Level: 5

             Contributes to the realization of                                  Researches Problems, Plans Technical
             Client’s Business Strategies, Vision and                           Solutions, Recommends Software and
             Solving    of     Problems,      through         Analyst /         Systems, and Coordinates development
Consultant   implementation of Counseling on                                    to    meet     Business   or    other
                                                              Designer
             Customer Strategies for Management,                                Requirements
             Processes and Technology

                                                                                Identify Business needs and determine
             Analyzes    Business    and   IT
                                                                                solutions to Business Problems through
             Problems     and     re-composes                                   implementation of Technology, Process
   IT                                                         Business
             solutions as requirement of                                        Improvement, Organizational Change,
Architect                                                     Analyst           Strategic Planning and Policy Definition
             Information Systematization
                                                                                Starting Level: 2
             Starting Level: 4
             Performs       planning,    design   and                           Performs technical investigation, on
             development    of    software    products                          behalf of stakeholders, that is intended to
             accepted in the market by utilizing              Software          reveal quality-related information about
Developer    Software Engineering Technologies                 Quality          the product with respect to the context in
                                                              Assurance         which it is intended to operate

                                                                                Starting Level: 1
             Starting Level: 1
                                                                                                         POINTWEST 2012
* Learning and Development Framework
                                     Business / Service Development
8
               Business Architecture                                            Capability Development
7
           Consulting                      Project Management                                                 Industry Courses




                                                                                                                                 SPECIAL LEARNING SESSIONS
6                                    Basic Management Competencies

        Role-Based                     Behavioral                   Technology                                       Service
                  Certifications
                   / Assessment
    Advanced




                                                                                     Project Based Training
     Courses




5


                                                             Advanced Courses
                                      Workplace                                                                     Service
4

3
                                      Excellence
                                                    *Learning Plan                                                  Delivery
                                                                                                                  Framework,
                                                                                                                   Processes,
      Foundation                                                                                                    Security
       Courses                         Personal
2                                     Excellence

1                                  INTRODUCTORY COURSES : BOOT CAMP
                                       (Java, Microsoft, Mainframe, Testing)
WHO WE ARE

The largest 100% Filipino-owned company in the Philippines where over 700
IT experts
         ADAPT to the changing landscape of technology
               ANTICIPATEbusiness-critical issues and obstacles
                    CREATEand INNOVATE on-the-edge IT solutions

  To deliver results that make YOU more competitive in the global
  market.




                             We are Pointwest, and we are Agility
                                                        Defined.
                                                               POINTWEST 2012
OPERATIONAL ACHIEVEMENTS

                                                         709
                                                                                                                           19.79
                                                  576
                                    504                                                                             15.6
  Headcount                                466                         Revenue (US$MM)               13.25
                             409                                                                             11.3
                                                                                              10.5
                      252                                                               7.1
         137   152                                                              4.51
 60                                                                      2.42
                                                                0.72

2003    2004   2005   2006   2007   2008   2009   2010   2011   2003     2004   2005   2006   2007   2008    2009   2010   2011

       2003 – Established US subsidiary
       2005 – Started BPO service in healthcare
       2006 – Passed CMMI Level 3
                Accredited under CBI by the Dutch Government
       2007 – Made $10M in revenue with a headcount of 409
       2008 – Started operations at the UP-Ayala Land Technohub
       Recognized as the Best Mid-Sized Locally Owned BPO Company of the Year at the Intl
       ICT Awards and Most Progressive Homegrown IT Service Company an the e-Services
       Awards
       2011 – Closed the year with a 27% jump in revenue at $19.79M, from $15M the previous
       year
                                                                                                               POINTWEST 2012
ENTERPRISE FOUNDATION– TECHNOLOGY PRACTICES
              •Tools: VB.NET2005/2003, ASP.NET2.0/1.1,C#,ADO.NET, WINDOWS FORMS API, CRYSTAL REPORTS,
                  VB6, ASP, XML/XSLT, HTML, JAVASCRIPT
              •Frameworks: MVC,COM/DCOM/COM+,.NET Framework2.0/1.1, Microsoft Foundation Classes,
Microsoft         .Net Compact Framework, UI Process Application Block, .Net Remoting API,
                  Atlas/AJAX,Devx,NUnit

              •Tools: JSE(Swing/AWT),JEE(JSP,Servlets,EJB,JAAS,JNDI,JNI,JDBC,HTML); Javascript,CSS,DOM,
                      AJAX,XML/XSLT; ApachePOI,JFreeChart, Jasper Reports,Crystal Reports; PHP
              •Middleware/Interfaces : IBM Websphere,Weblogic,Tuxedo, Oracle AppServer,Apache Tomcat,
   Java/               JBoss, Mainframe, Message Broker
Open Source   •Frameworks: MVCStruts,Spring,Hibernate,Ibatis,JUnit, Portal Server Framework,Portlets,Liferay,
                       IBM Workplace, Sun Glassfish



              Test Management/Administration, Test Planning, Requirement Mgmt,
 Software     Defect/Change Request Tracking/Mgmt;
  Testing/    Type: Manual Automated Testing; Test Case Design, Test Data Design
    QA        and Generation, Test Execution, Defect Logging/Tracking



              MVS/VSE; JCL,VSAM, ISPF-TSO, JES2/3, CA7; CICS, IMS DC, CSP,
              Natural, COBOL (ANS-COBOL, COBOL 2, VS-COBOL, COBOL LE);
 Mainframe    Assembler, PL1, SAS, FOCUS, Quickjob,Experditer
              DB2, IMS, Adabas, Changeman, Netman, Tivoli, Remedy


                                                                                           POINTWEST 2012
Small fish in a big pond?




                            Or big fish in a world-class pond?
“You've got to find what you love. And that is as true
for your work…..
Your work is going to fill a large part of your life,
and the only way to be truly satisfied is to do
what you believe is great work.
And the only way to do great work is to love what you do.
If you haven't found it yet, keep looking.
Don't settle.
As with all matters of the heart, you'll know when you find it.
And, like any great relationship,
it just gets better and better as the years roll on.
So keep looking until you find it.
Don't settle.”
           Steve Jobs
           Commencement Address, Stanford U, 2005




                                                                  POINTWEST 2012

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Your IT Career & the Next-Gen Enterprise

  • 1. * Y4IT September 2012 POINTWEST 2012
  • 2. “10 years ago the USA had Steve Jobs, Bob Hope and Johnny Cash .... Now they have no Jobs, no Hope and no Cash.” - Anonymous POINTWEST 2012
  • 3. You are at a crossroads in life… educationfamily friends, career, travel, work-life balance, working environment, learning and development, benefits, room for compensation, growth, values, opportunities, relationships, job security, self- management, creativity, leadership, rewards/recognition, mentors, Social Responsibilities
  • 4. How do you see yourself.. *How do you see yourself 2-3 years from now? POINTWEST 2012
  • 5. Contact Center Association of the Philippines (www.ccap.org) Contact Center Philippines Game Developers Association of the Philippines (www.gdap.org.ph) IT Subsectors under BPAP (www.bpap.org) Game Development Animation Council of the Philippines (www.animationcouncil.org) Animation Healthcare Information Management Outsourcing Association of the Philippines (www.himoap.com) IT-BPO Roadmap 2011-2016 Healthcare 2011: USD9 billion revenue 500,00 direct employees 2016: USD20 billion revenue Philippines Software Industry Association 900,000 direct employees (www.psia.org.ph) Software Services for the enterprise POINTWEST 2012
  • 6. What is an enterprise? X POINTWEST 2012
  • 7. “Enterprise is just another synonym for Business.” Large SME Enterprises Employees: Employees: 10-199 200 and above Assets: Assets: P100,000,000 P3,000,000 to and above P100,000,000 Source: http://members/virtualtourist.com POINTWEST 2012
  • 8. * AreaIndustry Banking Telecommunication Airline Customer Relationship ERP, CRM (Salesforce.com, Netsuite, SAP, Oracle, Management Opensource CRMs) Cloud Computing Mobility ERPs (SAP, Oracle, Lawson, Opensource apps, NAV), Financial Management Accounting Packages Operations ERPs, Custom-built applications SaaS, IaaS, PaaS, Social Networking “X”aaS Human Resource Management HRIS, Talent Management Software Supply Chain Management ERPs Analytics Security, BPM, EAI, SOA, EDA, Rule Engines, Supporting frameworks DMS, ECM, UI Frameworks Infrastructure, Platform, Connectivity, Storage, Technology, Channels, Standards/Protocols POINTWEST 2012
  • 9. * Gartner – Hype Cycle for Emerging Technologies
  • 10. * How to Adopt the Technology Innovation at the Right Time
  • 11. * POINTWEST 2012
  • 12. * * POINTWEST 2012
  • 13. * Process Technology Talent Management: Roles Learning and Development Organizational Frameworks Application Lifecycle Management Challenge: Choosing the right organization that will help you build a SOLID ENTERPRISE-LEVEL FOUNDATION POINTWEST 2012
  • 14. *Enterprise Level: IT Careers Performs proposing, initiation, planning, execution, monitoring, controlling and closing of projects by utilizing project Manager management related skill and business management technology Starting Level: 5 Contributes to the realization of Researches Problems, Plans Technical Client’s Business Strategies, Vision and Solutions, Recommends Software and Solving of Problems, through Analyst / Systems, and Coordinates development Consultant implementation of Counseling on to meet Business or other Designer Customer Strategies for Management, Requirements Processes and Technology Identify Business needs and determine Analyzes Business and IT solutions to Business Problems through Problems and re-composes implementation of Technology, Process IT Business solutions as requirement of Improvement, Organizational Change, Architect Analyst Strategic Planning and Policy Definition Information Systematization Starting Level: 2 Starting Level: 4 Performs planning, design and Performs technical investigation, on development of software products behalf of stakeholders, that is intended to accepted in the market by utilizing Software reveal quality-related information about Developer Software Engineering Technologies Quality the product with respect to the context in Assurance which it is intended to operate Starting Level: 1 Starting Level: 1 POINTWEST 2012
  • 15. * Learning and Development Framework Business / Service Development 8 Business Architecture Capability Development 7 Consulting Project Management Industry Courses SPECIAL LEARNING SESSIONS 6 Basic Management Competencies Role-Based Behavioral Technology Service Certifications / Assessment Advanced Project Based Training Courses 5 Advanced Courses Workplace Service 4 3 Excellence *Learning Plan Delivery Framework, Processes, Foundation Security Courses Personal 2 Excellence 1 INTRODUCTORY COURSES : BOOT CAMP (Java, Microsoft, Mainframe, Testing)
  • 16. WHO WE ARE The largest 100% Filipino-owned company in the Philippines where over 700 IT experts ADAPT to the changing landscape of technology ANTICIPATEbusiness-critical issues and obstacles CREATEand INNOVATE on-the-edge IT solutions To deliver results that make YOU more competitive in the global market. We are Pointwest, and we are Agility Defined. POINTWEST 2012
  • 17. OPERATIONAL ACHIEVEMENTS 709 19.79 576 504 15.6 Headcount 466 Revenue (US$MM) 13.25 409 11.3 10.5 252 7.1 137 152 4.51 60 2.42 0.72 2003 2004 2005 2006 2007 2008 2009 2010 2011 2003 2004 2005 2006 2007 2008 2009 2010 2011 2003 – Established US subsidiary 2005 – Started BPO service in healthcare 2006 – Passed CMMI Level 3 Accredited under CBI by the Dutch Government 2007 – Made $10M in revenue with a headcount of 409 2008 – Started operations at the UP-Ayala Land Technohub Recognized as the Best Mid-Sized Locally Owned BPO Company of the Year at the Intl ICT Awards and Most Progressive Homegrown IT Service Company an the e-Services Awards 2011 – Closed the year with a 27% jump in revenue at $19.79M, from $15M the previous year POINTWEST 2012
  • 18. ENTERPRISE FOUNDATION– TECHNOLOGY PRACTICES •Tools: VB.NET2005/2003, ASP.NET2.0/1.1,C#,ADO.NET, WINDOWS FORMS API, CRYSTAL REPORTS, VB6, ASP, XML/XSLT, HTML, JAVASCRIPT •Frameworks: MVC,COM/DCOM/COM+,.NET Framework2.0/1.1, Microsoft Foundation Classes, Microsoft .Net Compact Framework, UI Process Application Block, .Net Remoting API, Atlas/AJAX,Devx,NUnit •Tools: JSE(Swing/AWT),JEE(JSP,Servlets,EJB,JAAS,JNDI,JNI,JDBC,HTML); Javascript,CSS,DOM, AJAX,XML/XSLT; ApachePOI,JFreeChart, Jasper Reports,Crystal Reports; PHP •Middleware/Interfaces : IBM Websphere,Weblogic,Tuxedo, Oracle AppServer,Apache Tomcat, Java/ JBoss, Mainframe, Message Broker Open Source •Frameworks: MVCStruts,Spring,Hibernate,Ibatis,JUnit, Portal Server Framework,Portlets,Liferay, IBM Workplace, Sun Glassfish Test Management/Administration, Test Planning, Requirement Mgmt, Software Defect/Change Request Tracking/Mgmt; Testing/ Type: Manual Automated Testing; Test Case Design, Test Data Design QA and Generation, Test Execution, Defect Logging/Tracking MVS/VSE; JCL,VSAM, ISPF-TSO, JES2/3, CA7; CICS, IMS DC, CSP, Natural, COBOL (ANS-COBOL, COBOL 2, VS-COBOL, COBOL LE); Mainframe Assembler, PL1, SAS, FOCUS, Quickjob,Experditer DB2, IMS, Adabas, Changeman, Netman, Tivoli, Remedy POINTWEST 2012
  • 19. Small fish in a big pond? Or big fish in a world-class pond?
  • 20. “You've got to find what you love. And that is as true for your work….. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don't settle.” Steve Jobs Commencement Address, Stanford U, 2005 POINTWEST 2012