1. PRATIBHA SINGH

2. Management

3. Highlights
➢Introduction
➢Characterstics of management
➢ functions of management
➢Managerial skills
➢Role of management
➢Levels of management
➢Importance of management
➢ How to be a great manager

4. Introduction
Management is the coordination and administration of
tasks to achieve a goal. Such administration activities
include setting the organization’s strategy and
coordinating the efforts of staff to accomplish these
objectives through the application of available resources.
Management can also refer to the seniority structure of
staff members within an organization.

5. Charatersitics of management

6. Functions of management

7. Planning
The initial goal of a manager is planning and achieving
objectives for associates and maintains success. They must
confess them to their staff or employees with a generous
manner.
Like – when Amazon started their same-day delivery feature
then it wants to improve delivery times and remind every
indivisible employee that faster service increases their revenue,

8. ORGANIZING
● Create organizational structure
● Staff positions
● Coordinate work activities
● Set policies and procedures
● Allocate resources

9. Staffing
● Design jobs and specify tasks
● Create organizational structure
● Staff positions
● Coordinate work activities
● Set policies and procedures

10. Directing
⦿ Motivate subordinates(lower positions)
⦿ Help resolve group conflicts
⦿ Influence individuals or teams as they work
⦿ Select the most effective communication
channel
⦿ Deal with employee behavior issues Hire, train,

11. Controlling
Monitor activities’ performance
⦿ Compare actual performance with the set goals
⦿ Evaluate activities’ performance whether things are going as
planed
⦿ Correct any disturbance to get work back on track and
achieve the set goals Ensure all activities are accomplished as
planned.

12. MANAGERIAL SKILLS

13. TECHNICAL SKILLS
A persons’ knowledge and ability to
make effective use of any process or
technique constitutes his technical skills.
For eg: Engineer, accountant, data entry
operator, lawyer, doctor etc.

14. HUMAN SKILLS
An individuals’ ability to cooperate with
other members of the organization and
work effectively in teams. For eg:
Interpersonal relationships, solving people’
s problem and acceptance of other

15. CONCEPTUAL SKILLS
Ability of an individual to analyze
complex situations and to rationally
process and interpret available
information. For eg: Idea generation
and analytical process of information

17. Interpersonal role
1. Figurehead – As a manager, you have social, ceremonial and legal
responsibilities. You're expected to be a source of inspiration. People
look up to you as a person with authority, and as a figurehead.
2. Leader – This is where you provide leadership for your team, your
department or perhaps your entire organization; and it's where you
manage the performance and responsibilities of everyone in the group.
3. Liaison – Managers must communicate with internal and external
contacts. You need to be able to network effectively on behalf of your
organization.

18. Informational Category
1. Monitor – In this role, you regularly seek out information related to your
organization and industry, looking for relevant changes in the
environment. You also monitor your team, in terms of both their
productivity, and their well-being.
2. Disseminator – This is where you communicate potentially useful
information to your colleagues and your team.
3. Spokesperson – Managers represent and speak for their organization. In
this role, you're responsible for transmitting information about your

19. Decisional
Category
1. Entrepreneur – As a manager, you create and control change within the
organization. This means solving problems, generating new ideas, and
implementing them.
2. Disturbance Handler – When an organization or team hits an unexpected
roadblock, it's the manager who must take charge. You also need to help mediate
disputes within it.
3. Resource Allocator – You'll also need to determine where organizational resources
are best applied. This involves allocating funding, as well as assigning staff and
other organizational resources.

20. Levels of management

21. Top-Level Management:
They are the senior-most executives of the company. They are
regarded as the chairman, the chief executive officers (CEO),
the chief operating officers (COO), president, and vice-president
(VP).
It operates various operational levels, managing marketing,
finance, sales, etc. Their main motive is to mix various activities
and control the action according to the overall target and
objective of the organization.

22. 2. Middle-Level Management:
It creates a bridge of connection between top and
lower-level managers. They are called as
departmental and division head.
Their main work is to implement and control plans
and strategies which are issued by the top-level
managers.

23. 3. Lower-Level Management:
It is a very crucial level of management because here everything put in the
real field. So, the other name is this sector is supervisory or operational
management.
It has a chance to directly interact with the staff or employees. It helps to
better use of the idle time of the workers for the improvement of the quality
and quantity of products and services.
These are three levels of management which build a whole organization.

24. Importance of Management
1. Helps to achieve goals and objectives timely and smoothly.
2. Provides a sense of focus and direction.
3. For optimum utilization of time, and resources.
4. To maintain responsibility and order.
5. To reduce workload and get things done.
6. Helps facilitate good communication.
7. Helps to initiate action and keep the organization moving

25. How to be a great manager?
Every successful manager has some great quality which are disclosing today.
1. Get to know your employees.
2. Communicate between sub-ordinary.
3. Listen to your employees.
4. Be a great motivator.
5. Be a leader.
6. Improve yourself.
7. Acknowledge success.
8. Be a human-being.
9. It’s okay to be friends.