2. What are the computer requirements for participation in this
online program?
Students must have access to a working computer, reliable internet connection,
and an updated internet browser is necessary..
Minimum Bandwidth- 56 k/bits or higher
Browser - It's Learning is tested in the most common browsers which, right now,
are the latest versions of Internet Explorer, Firefox, Opera and Safari.
Operating System- No specific operating system is required
Screen Resolution - Minimum 1024 x 768
3. When do online classes begin?
The course consists of 4 modules. Each module will open on a Thursday
providing activities for that week. You are expected to complete the previous
module by the time the coach opens the new one.
4. As an online student, what kind of support can I expect?
Our classes are small and our dedicated faculty are available for assistance
through the duration of each term. Students should not hesitate to contact their
instructors for help.
5. How do I contact and interact with my coach/e-moderator?
Interaction with the coach/e-moderator can take place via email and the course
message system. The coach will also provide feedback and support on the
forums. It is the prerogative of the coach to provide further means of
communication like IM if necessary.
6. How do I keep track of my activities and assignments?
Each module has an overview of tasks, which can be downloaded and used to
tick off activities and assignments.
7. I have an extremely busy work and home life. Is this
program for me?
The most successful online learners are dedicated, excited self-starters. In
most cases you will be able to complete your work on your schedule, but you
will need to make sure to stay organized, participate in regular online
discussions, and meet weekly deadlines.
8. What happens if a module is not completed on time? Is it
possible to finish it later?
All previous modules remian open for the entire duration of the course so the
learner is able to access them at point.
Therefore, although it is recommended that learners complete the previous
module before starting on the next; due to external factors within the work – life
mix and the internal course structure, this is not always possible so, yes, it is
possible to finish certain parts at a later date.However, some group activities
have deadlines which need to be met.
Full support from the e-moderator is always available, so if a learner has any
concerns about completion times, the e-moderator will be there to advise the
best action.
9. Forgotten password – cannot login
Click the ‘Forgotten your username or password?’ tab which
is located under ‘login’ the button. This will ask for your
email address which will send you a link about how to reset
your password.
10. How do I upload a profile image?
In the top right hand corner, click on your name and from the
drop down menu click ‘profile’. Click ‘edit profile’ and scroll
down until you find the ‘upload image’ section. Next drag and
drop the image you wish to use in the box provided.
11. After login, How do I find my course?
Scroll down the page to the navigation block and click on the ‘My Courses’
tab. A drop down menu of all the courses you are enrolled on will appear.
Select the one which you wish to study.
12. How do I check my grades?
After login, you are on the internal homepage, scroll down to find the navigation
block and select ‘My Courses’. Click on the name of the course and a new page
appears. Scroll down to the administration block and click on ‘grades’. All the
grades for previously taken tests within the course will appear.
13. How do I send a message to the e-moderator or another
participant?
After login, you are on the internal homepage, scroll down to find the
navigation block and select ‘My Courses’. Click on the name of the course and
a drop down menu appears. Click on ‘participants’ and click on the name of
the person you wish to message. On the right side there is a message button,
simply click the button and type your message.