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SharePoint 2013 Case Study
Prescient Digital Media
Tamer El Shazli, VP Technology
Adam Wasserman, Senior Consultant
Watch the webinar video instead
Agenda
• Prescient overview
• Prescient intranet
– Assessment (prior to the new intranet)
– Solution
– Outcome
• Q&A
Prescient overview
20 words or less…
World Leading Intranet Experts
• 12 years of profitable history
• World-Renowned Thought Leaders
• 185+ intranet projects
o Dozens of Fortune 500 Clients
• First to define & study “social intranet”
Listen. Understand. Deliver.
• We treat each client as unique;
– we listen to their needs, goals and challenges;
– understand a client's requirements and potential
– deliver highly effective and innovative website &
intranet plans, designs & solutions.
SharePoint Experts
• We are experts in using and deploying Microsoft
SharePoint
o more than two-thirds of our clients use SharePoint
• Our technology team has been developing solutions on
SharePoint for over 10 years
• The team is highly experienced in
o Microsoft’s best practices and techniques
o Minimizing Total Cost of Ownership (TCO)
SharePoint implementation approach
OOB Customization+ JQuery +
Client Service Object Model+
Open platforms and Service
MS Office Tools + 3rd
Party Components
Visual
Studio
OOB
Office
Tools
3rd Party
Config.
VS
Solutions
TCO
• Newsgator
• Bamboo
• Colligo
• Quest
• InfoPath
• SharePoint
Designer
• Excel/Word
• Access
Assessment
(prior to the new intranet)
Previous state (before the new intranet)
• Built on SharePoint 2010
• Relied on 3rd party solutions due to intranet’s shortcomings
– Yammer -> collaboration
– Google calendars -> shared calendar
– Skype -> IM, VOIP
– Google worksheets -> shared spreadsheets
– Dropbox -> send large files
Vision from business requirements
• A single secure platform that would meet all of Prescient’s
current/future needs
• Eliminate the need of the existing workarounds by creating a
single framework to bring the tools and information
employees desire into a single access point
Solution
Solution - Mission statement
“Prescient’s intranet will be the place for collaboration and
two-way communication among employees and
management in order to improve efficiency and quality of
Prescient’s output.”
Solution - Objectives
• Increase productivity and reduce redundancies
• Increase the quality of client deliverables
• Increase the sharing of best practices and successes
Solution - Core functionality
• Client Deliverable Vault
• Client Status
• Shared Calendar
• Salesforce Integration
• Collaboration
• Personalization
Client Deliverable Vault - Screenshot
Client Deliverable Vault – Technical
Client Status- Screenshot
Client Status– Technical
Shared Calendar - Screenshot
Shared Calendar – Technical
Salesforce Integration- Screenshot
Salesforce Integration– Technical
Collaboration- Screenshot
Collaboration– Technical
Personalization
User’s feeds
-News
-Activity
-Tasks
Consulting
Implementation
Sales Marketing
Finance
Admin/HR
Personalization– Technical
Outcome
Training
• Series of two lunch-and-learn training sessions, Prescient staff
were shown the new functionality of the intranet
• Private 1-1 training sessions were then conducted to teach
deeper functionality to specific employees
– E.g. consultants who needed a more in depth understanding of the
client deliverable area
Adoption
• Slow start
– The activity on the site was low for the first two months after launch
• Quick uptick
– As users were trained on the inner workings of the site and as the CEO
voiced his approval of the new intranet, adoption quickly climbed
• Fully embraced
– The site quickly became a vital resource to employees and management
and became a part of the fabric of Prescient
Future phases
• The Prescient intranet is not complete
• List of enhancements that have been logged and prioritized to
allow the intranet to better meet the objectives
• The intranet will continue to evolve over time in accordance
with the long-term strategy and a governance structure
Q & A
PrescientDigital.com/downloads
Intranet Insight > PrescientDigital.com
Next webinar
The Very Best Intranets
from the 2013 Intranet
Global Forum
November 12, 12:30 EST
Contact Information
Adam Wasserman, Senior consultant
awasserman@prescientdigital.com
416-926-8800 x 211
Tamer El Shazli, Vice President of Technology
tamer@socialbiz.ca
416-596-8808 x 214

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SharePoint 2013 Case Study - Creating Prescient's Social Intranet

Notas del editor

  1. Oct. 23-25, intranet global forum in NYC
  2. Oct. 23-25, intranet global forum in NYC
  3. Team of over 250 resourcesDevelopment centers in Toronto, BLR, and Uruguay
  4. BrandingUX and UIClients Web partsClients AppsSocial InteractionComplex Branding and UI DesignWorkflows and flow logicSimple Interconnectivity and integrationComplex System-to-System integrationComplex back-end logicServices provisioning and integration
  5. Consultants gained access to Prescient’s previous workleveraged past learnings to solve new problemsSales and marketing were better equipped to respond to RFPsReduced RFP completion timeManagement was better able to monitor the quality of completed deliverableImproved oversight and quality assurance
  6. Consultants gained a shared system to track projectsEnhanced collaboration and information exchangeAll completed deliverables were uploaded and tagged with associated metadataImproved findability of deliverables The invoicing schedule includes complex workflowImproved documentation and improve efficiencyThe reporting tools built into the system have allowed management to have more granular dataEnabled better decision-making
  7. All employees accessed a unified calendarImproved efficiency and transparencyVacation days and holidays were logged on the calendarImproving management oversightImproved the booking of shared resources (e.g. conference line, board room)Improved efficiency and reduced double bookings of resourcesImproved the tracking of consultant’s current location Increased efficiency by more effectively reaching consultants
  8. The sales team gained a quick overview of the sales funnel and an easier ability to filter the information to get relevant informationImproved the speed in which the sales team accessed informationPrescient employees who did not have access to Salesforce were now able to view that information Allowed an increased level of transparency
  9. Consultants began sharing more information within the companyIncreased sharing of best practices The CEO also began using the feed to communicate updates more frequently and in a less formal manner than before Created a more open culture Contributors became more active and encouraged after seeing others reading/interacting with their postsIncreased content quantity
  10. Users become more aware of the other areas of the company through the amalgamation of informationSpurred more idea and knowledge sharing across the companyPrioritized the content based on the needs of the userImproving the level of interest and relevance of content