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Marketing Service Provider for
Intelligent 1 to 1 Print Marketing


             © MarketLink Systems LLC
Agenda
• What is MarketLink Systems
• What is Intelligent 1 to 1 Marketing
• The Market for Intelligent 1 to 1 Marketing
• Mobile Marketing and Print
• What’s in it for Innerworkings ?
• What kind of Volume and Margin?
• What Risk if you don't offer Marketlink?



                   © MarketLink Systems LLC
MarketLink Summary

• Print Management Organizations are a natural
  channel for enabling Intelligent 1 to 1 Print
  Marketing

• Marketlink is built to allow Print Management
  Organizations to improve revenue and margin
  by offering Intelligent 1 to 1 Print Marketing




                    © MarketLink Systems LLC
What is Intelligent 1 to 1 Marketing?

          Major Trends
              And
      360 Degree Integration

                                           .
                © MarketLink Systems LLC
Major Market Trends —
Channels, Customers, Medium & Marketing Performance
       CHANNELS
                                                       Evolution of channels and technologies
                      Proliferation of New
                                                       Improving cross-channel customer interactions
                     Engagement Channels
                                                       Delivering exceptional “real-time” experiences
        CUSTOMERS




                                                       More informed customers
                     Increasing Customer               Expectations for relevancy and personalization
                            Power
                                                       Increasing control and influence over peers
       PERFORMANCE




                                                       Increasing accountability for performance
                     Improving Marketing
                       Performance &                   Doing more with less
                        Accountability                 Linking activities to achieving business objectives




                                         © MarketLink Systems LLC
Major Market Trends —
All channels can be effectively launched through Ink on any sub straight


          Channels –
                                                     1:1 Marketing
          Social and
                                                      vs. Broadcast
           Mobile

         Customer                                        Analytics and
      Power – Twitter                                     Marketing
       and Facebook!                                     Measurement
                              © MarketLink Systems LLC
360 Degree View of Customer
Print is the trigger spoke in the hub of totally integrated marketing
How does it work?
Intelligent 1 to 1 Marketing
    ” A Solution Framework Approach”

                                                                             Seamless Customer
                         Strategic Insight and
                                                                                Engagement
                         Marketing Processes
                                           Marketing Analytics               Channels     Customers
    Source Data
                                                                               Web

                                      Mining    Reporting     Profiling
                                     Modeling   Trending     Segmenting
                                                                               Call
        Product/                                                               Center
          SKU        Consumer                                                              Partner
                       Data              Marketing Operations
                     Warehouse                                                 Email
        Inventory


                                     Workflow      Plan        Brand
         Sales/                                                                Events
                                     & Rules      Spend        Assets
         POS/       Pre-engineered                                                          Sales
       Franchise      Consumer-
                        centric         Multi-Channel Campaign                 Social
                         Data
        Supplier     Management
                                               Automation                      Media
                        Assets
     Promotional/                                                              Mobile
     Loyalty Data                    Campaign   Campaign
                                      Design    Automation      Leads                     Consumer




                                                Feedback Loop


                                                  © MarketLink Systems LLC
9
Market for
Intelligent 1 to 1 Marketing
         is exploding



         © MarketLink Systems LLC
Media Digitalization is HUGE
                             an opportunity achievable through print media
         August 2011 “US Interactive Marketing Forecast, 2011 To 2016”



            Forecast: US Interactive Marketing Spend, 2011 To 2016



                                                             $76B

                                                                     65%+




Growth

Growth




                                               © MarketLink Systems LLC
Mobile Channel Needs Print




          © MarketLink Systems LLC
Bridging the Digital Divide
            How                   When


                                Where
Who




                            INK ON ANY
                            SUBSTRATE
Through MarketLink, provide your customers with the
    latest, highly sought after digital solutions

•    Dashboards & Social
     Apps that drive
     Customer’s Interactions

•    Purchased in cost per
     thousand to align with
     print campaign spend




                               © MarketLink Systems LLC.
MarketLink Platform Partners
   through one point of contact
                                  Applications that utilize the data and
                                  insight to address key business functions



                                    BUSINESS
                                   APPLICATIONS


                                                                          Technology and
Integrated data                                                         solutions to drive
foundation                                              BIG DATA          greater insights
for competing on           DATA                                       from new forms of
                        WAREHOUSING                    ANALYTICS
analytics                                                                 data (exploding
                                                                     volumes and largely
                                                                               untapped)



                                    © MarketLink Systems LLC
Why Should Print Management
              Providers
offer Intelligent 1 to 1 Marketing
    to their existing clients ?



              © MarketLink Systems LLC
Apple to Add NFC to iPhone 5
New technology will soon change the landscape – Be a leader - Keep print relevant!
Mobile Revolution:
 Next Generation Mobile Devices are Changing How We Access the Web and Print will be an Important Portal




                 Tablets
                 Smartphones
                                                                                               1.8
                 Laptops
                 Desktop
                                                                                               billion
                                                                                               mobile devices
                                                                                               by 2014




         2006
                    2007
                              2008
                                       2009
                                                2010
                                                          2011
                                                                    2012E
                                                                               2013E
                                                                                       2014E




Source: Gartner Research, Smartphone, Tablet, and PC Forecast, December 2011
Industries Served
• Retailers
• Consumer Packaged Goods
• Finance
  • Banking
  • Insurance
• Travel and Hospitality
• Media


                    © MarketLink Systems LLC
Intelligent 1 to 1 Print Marketing
      allows your customers
 to vastly change their business
  and value proposition to their
          customer base

              © MarketLink Systems LLC
Example of Intelligent 1 to 1
Marketing and Print using QR Codes




              © MarketLink Systems LLC
Yes, your Account Team
    can understand
how to sell this solution
Guided selling application built on Force.com




#1 Cloud platform for employee social
apps (IDC)

Automate and extend your business

Proven with 100,000+ customers

400% productivity improvement

108% ROI

http://www.ustream.tv/recorded/21122644
           Start demo at 50:10




                                 Extend
What’s in it for Innerworkings ?
What Kind Margin?

PMP’s Current State -
Managing Print Services currently results in an
Industry avg. 15% to 20% Gross Margins to the PMP

MLS Solution -
By adding the client into an Intelligent 1to1 Print
Marketing Life Cycle the Net Margin to the PMP
is in excess of 25% to 40 %



Growing Vol. & Large Ongoing Margins
                         © MarketLink Systems LLC
Expand Revenue with Existing Customers

•    Capture new revenue from existing customer base.
•    MarketLink is an easy transition vehicle for clients to move to
     Intelligent 1 to 1 Print Marketing via existing Print Related
     Media campaigns
•    Changes existing client relationship from a saving strategy to
     revenue strategy
•    Increase clients Revenue & Margin (ROMI) through additional
     & existing Print Related Media campaigns
•    Net result is exponential revenue & margin opportunities for
     Print Service Providers


                             © MarketLink Systems LLC
Print Management Organizations need
       to protect and build upon
    their existing client investment
RISKS:
Risks of not leveraging client relationships with
Intelligent 1 to 1 Print Marketing Solutions



CMO’s are Moving to Digital Solution
        CMO will reduce Print budgets
        CMO’s don’t want hardware & software
        CMO’s want to buy in traditional models
        CMO’s need Analytic Proof of ROMI

Print Vendors must Protect Relationships
        Clients need to get better ROMI
        Clients are frustrated with new Digital Media
        Client must find Digital Media Vendors

                                  © MarketLink Systems LLC
Take the Next Step
Your Customers are already exploring


Contact:
MarketLink Systems
David Motheral Jr.
david.motheral@MarketLinksys.com
817-832-2988




                        © MarketLink Systems LLC

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Marketlink powered by Centripetal

  • 1. Marketing Service Provider for Intelligent 1 to 1 Print Marketing © MarketLink Systems LLC
  • 2. Agenda • What is MarketLink Systems • What is Intelligent 1 to 1 Marketing • The Market for Intelligent 1 to 1 Marketing • Mobile Marketing and Print • What’s in it for Innerworkings ? • What kind of Volume and Margin? • What Risk if you don't offer Marketlink? © MarketLink Systems LLC
  • 3. MarketLink Summary • Print Management Organizations are a natural channel for enabling Intelligent 1 to 1 Print Marketing • Marketlink is built to allow Print Management Organizations to improve revenue and margin by offering Intelligent 1 to 1 Print Marketing © MarketLink Systems LLC
  • 4. What is Intelligent 1 to 1 Marketing? Major Trends And 360 Degree Integration . © MarketLink Systems LLC
  • 5. Major Market Trends — Channels, Customers, Medium & Marketing Performance CHANNELS  Evolution of channels and technologies Proliferation of New  Improving cross-channel customer interactions Engagement Channels  Delivering exceptional “real-time” experiences CUSTOMERS  More informed customers Increasing Customer  Expectations for relevancy and personalization Power  Increasing control and influence over peers PERFORMANCE  Increasing accountability for performance Improving Marketing Performance &  Doing more with less Accountability  Linking activities to achieving business objectives © MarketLink Systems LLC
  • 6. Major Market Trends — All channels can be effectively launched through Ink on any sub straight Channels – 1:1 Marketing Social and vs. Broadcast Mobile Customer Analytics and Power – Twitter Marketing and Facebook! Measurement © MarketLink Systems LLC
  • 7. 360 Degree View of Customer Print is the trigger spoke in the hub of totally integrated marketing
  • 8. How does it work?
  • 9. Intelligent 1 to 1 Marketing ” A Solution Framework Approach” Seamless Customer Strategic Insight and Engagement Marketing Processes Marketing Analytics Channels Customers Source Data Web Mining Reporting Profiling Modeling Trending Segmenting Call Product/ Center SKU Consumer Partner Data Marketing Operations Warehouse Email Inventory Workflow Plan Brand Sales/ Events & Rules Spend Assets POS/ Pre-engineered Sales Franchise Consumer- centric Multi-Channel Campaign Social Data Supplier Management Automation Media Assets Promotional/ Mobile Loyalty Data Campaign Campaign Design Automation Leads Consumer Feedback Loop © MarketLink Systems LLC 9
  • 10. Market for Intelligent 1 to 1 Marketing is exploding © MarketLink Systems LLC
  • 11. Media Digitalization is HUGE an opportunity achievable through print media August 2011 “US Interactive Marketing Forecast, 2011 To 2016” Forecast: US Interactive Marketing Spend, 2011 To 2016 $76B 65%+ Growth Growth © MarketLink Systems LLC
  • 12. Mobile Channel Needs Print © MarketLink Systems LLC
  • 13. Bridging the Digital Divide How When Where Who INK ON ANY SUBSTRATE
  • 14. Through MarketLink, provide your customers with the latest, highly sought after digital solutions • Dashboards & Social Apps that drive Customer’s Interactions • Purchased in cost per thousand to align with print campaign spend © MarketLink Systems LLC.
  • 15. MarketLink Platform Partners through one point of contact Applications that utilize the data and insight to address key business functions BUSINESS APPLICATIONS Technology and Integrated data solutions to drive foundation BIG DATA greater insights for competing on DATA from new forms of WAREHOUSING ANALYTICS analytics data (exploding volumes and largely untapped) © MarketLink Systems LLC
  • 16. Why Should Print Management Providers offer Intelligent 1 to 1 Marketing to their existing clients ? © MarketLink Systems LLC
  • 17. Apple to Add NFC to iPhone 5 New technology will soon change the landscape – Be a leader - Keep print relevant!
  • 18. Mobile Revolution: Next Generation Mobile Devices are Changing How We Access the Web and Print will be an Important Portal Tablets Smartphones 1.8 Laptops Desktop billion mobile devices by 2014 2006 2007 2008 2009 2010 2011 2012E 2013E 2014E Source: Gartner Research, Smartphone, Tablet, and PC Forecast, December 2011
  • 19. Industries Served • Retailers • Consumer Packaged Goods • Finance • Banking • Insurance • Travel and Hospitality • Media © MarketLink Systems LLC
  • 20. Intelligent 1 to 1 Print Marketing allows your customers to vastly change their business and value proposition to their customer base © MarketLink Systems LLC
  • 21. Example of Intelligent 1 to 1 Marketing and Print using QR Codes © MarketLink Systems LLC
  • 22. Yes, your Account Team can understand how to sell this solution
  • 23. Guided selling application built on Force.com #1 Cloud platform for employee social apps (IDC) Automate and extend your business Proven with 100,000+ customers 400% productivity improvement 108% ROI http://www.ustream.tv/recorded/21122644 Start demo at 50:10 Extend
  • 24. What’s in it for Innerworkings ?
  • 25. What Kind Margin? PMP’s Current State - Managing Print Services currently results in an Industry avg. 15% to 20% Gross Margins to the PMP MLS Solution - By adding the client into an Intelligent 1to1 Print Marketing Life Cycle the Net Margin to the PMP is in excess of 25% to 40 % Growing Vol. & Large Ongoing Margins © MarketLink Systems LLC
  • 26. Expand Revenue with Existing Customers • Capture new revenue from existing customer base. • MarketLink is an easy transition vehicle for clients to move to Intelligent 1 to 1 Print Marketing via existing Print Related Media campaigns • Changes existing client relationship from a saving strategy to revenue strategy • Increase clients Revenue & Margin (ROMI) through additional & existing Print Related Media campaigns • Net result is exponential revenue & margin opportunities for Print Service Providers © MarketLink Systems LLC
  • 27. Print Management Organizations need to protect and build upon their existing client investment
  • 28. RISKS: Risks of not leveraging client relationships with Intelligent 1 to 1 Print Marketing Solutions CMO’s are Moving to Digital Solution CMO will reduce Print budgets CMO’s don’t want hardware & software CMO’s want to buy in traditional models CMO’s need Analytic Proof of ROMI Print Vendors must Protect Relationships Clients need to get better ROMI Clients are frustrated with new Digital Media Client must find Digital Media Vendors © MarketLink Systems LLC
  • 29. Take the Next Step Your Customers are already exploring Contact: MarketLink Systems David Motheral Jr. david.motheral@MarketLinksys.com 817-832-2988 © MarketLink Systems LLC