1. PRIYANKA TELANG,PMP
priyanka.telang@gmail.com
+91 7755955528
Linkedin:https://in.linkedin.com/in/priyanka-telang-pmp-98332515
PROFESSIONAL HIGHLIGHTS
Total working experience of around 9 years in IT industry majorly in Bankingdomain.
 Certified project management professional (PMP) with more than 3.5 years of professional
experience in ProjectManagement, End to end SDLC from Initiation to Closure.
 More than 5 years of IT experience various roles such as SME, System Analyst, Technical Lead and
Project lead,expertise in managingteams, stakeholders and Customer within Retail BankingDomain.
 Extensive experience as a Build Manager, Systems Analyst and tech lead in the Banking domain at
various onsiteLocations in UK .
 Capability to handle & lead all phases of implementation–requirement,, perform various project
activities from Project Initiating, Planning, executing, monitoring and controlling and project
closure.
 Documenting Project Charter, Project plan, Impact analysis & Cost/Benefit analysis for various
projects owing to regulatory changes, system documentation, design approach, access issues, testing
constraints, environment unavailability etc. Planned Contingency & regression measures for various
change requests.
 An extensive background in complete life cycle of software development process including
requirements gathering, analysis,coding,testing,debugging, implementation and maintenance.
 In depth understanding of Project Management, Project WSR, Project planning, Efforts estimation,
Clarity and other project related documents.
 Strong analytical, interpersonal & problem solving skills with demonstrable ability to translate
business requirements into functional and technical solutions.
 Effective stakeholder management - Liaisingwith business users,projectmanagement, designers,
test manager, system operators, change management, production planningand implementation
team at various stages of SDLC.
 Extensive knowledge of bank’s core ledger maintenance, real time system, UK payment processing,
merger/ acquisition and crossplatformdata migration.
Core Competencies
Project management process skills -Proficiency in projectmanagement methodologies throughout the
project lifecycle.
Fundamental business knowledge and skill -Understand and utilizefinancial concepts (Net Present Value,
Internal Rate of Return, decision tree analysis,cost/benefitanalysis,breakeven analysis,etc.) to influence
decision-making.Understand principles of contractadministration and management, procurement
processes,and purchasingsystems.
Strong analytical skills -Objectively analyzesituationsand potential consequences to determine best
resolution.Make appropriatedecisionsin a timely manner. Accurately assesses thequa lity of most
technical decisionsand recommendations.Ensures that all departments or disciplines areappropriately
represented in arrivingatbalanced decisions.
Effective written, oral, and listening skills -Keeps team members, stakeholders,clients,Sponsor,and
PMO Director informed of appropriateprojectinformation on a timely basis.Effectively communicates
with teams, vendors, departments, and management.

2. Proficientin customer awareness and management -Knowledgeable of customer operations and business.
Understands specific customer needs and impactof project deliverables on customer’s business and
operations.
Strong interpersonal/personal skills -Work effectively with a variety of people from different
departments. Effectively resolveinterpersonal conflict.Influencewithout havingformal authority. Identify
strengths, weaknesses, and motivational needs of others. Delegates appropriateamount of responsibility
to others. Negotiate fairly and effectively.Is resilientand tenacious in the faceof pressure, opposition,
constraints or adversity. Actively seeks feedback. Builds and leverages formal and informal networks to
accomplish goals.
Strong team leadership skills -Encourage team to take ownership of project. Clearly define roles,
responsibilitiesand performanceexpectations. Fosters collaboration amongteam members. Promote
team participation in problemsolvingand decision making.Remove obstacles that impede team progress,
readiness or effectiveness. Shares credit, keeps blame. Create urgency needed to accomplish projects in a
timely fashion.Trustand empower team members.
EMPLOYMENT SUMMARY
Employer: TATA Consultancy Services Pvt. Ltd.
Position: Project Manager
Duration : Jan 2015– till date
Employer: TATA Consultancy Services Pvt. Ltd.
Role: Build Manager
Duration : DEC2012– DEC2014
Employer: TATA Consultancy Services Pvt. Ltd.
Role: Tech Lead/SME
Duration : APRIL 2010 – Nov 2012
Employer: Niche n Agile
Position : Senior Developer/Project coordinator
Duration : Jan 2009 – Apr 2009
Employer: TATA Consultancy Services Pvt. Ltd.
Position : Associate software engineer.
Duration : Oct 2005 – Jan 2009
QUALIFICATION SUMMARY
 Project managementprofessional certification(PMP).
 Bachelor of Engineering in Electronics in 2005 from Hindustan Collegeof Science and Technology,
Mathura (Affiliated to UPTU)
 CertificateProgram in Banking Competency Ver1.2 organized by TCS Business Domain Academy,
2008.
 CertificateProgram in UK Banking L1 organized by TCS Business Domain Academy, Aug 2010.
 Certificatein Retail Banking Functions & Delivery Channels organized by TCS Business Domain
Academy, Dec 2011.
 Creating Leadership Program Organized by TCS for specially Nominated Candidates,Aug 2013
 Rising Stars Program TCS UK for candidates with outstanding performances organized in London,
March 2014

3. PROJECT SUMMARY
Projects: MultipleBankingprojects related to Payments domain
Employer: Tata Consultancy Services Pvt. Ltd.
Client: HSBC PUNE
Duration: Jan 2015- till present
Role: Project Manager (Clientsite)
Key responsibilities:
Handlingmultipleprojects deliveringend to endproject lifecycle fromInitiating, planning, Executing, Monitoring &
Controlling till Closure. Currentlyhandling6 regulatoryprojects relatedto Asia, managing virtual teams spreadin
multiple locations
Key Activities:
 Manage multiple projects, ensuring timelydeliverywithinbudget withqualityto achieve customer
satisfaction.
 Create Project charter, Identifystakeholders andmaintainStakeholder register.
 Planning andconducting procurements, withProcurement dept, engaging Vendor
 Prepare Project plan andEstimation getting stakeholder signoff ondocuments.
 Establishthe project baseline, metrics, andparameters.
 Developandmanage the CriticalPathfor successful project delivery.
 Create clear andattainable project objectives, build project requirements, andmanage the constraints of
the project includingbut not limited to:cost, scope, schedule, andquality.
 Manage project schedule anddelivery.
 Establishandconduct weekly/monthlystatus meetings, andother meetings as needed, requested.
 Identify, record, andmanage project risks andissues.
 Routinelycommunicate project results to the ProgramManager, Business, and ITPartners.
 Prepare presentations as requiredand requested.
 Investigate project developments, validate assumptions andupcomingdeliverables, andresolve conflicts.
 successfullymanage multiple projects byapplying project management best practicesandunderstanding
the objectives and keyrisks ofthe business andIT.
 Communicate clearly, effectively, on time, and to the correct audience.
 Ensure clarityof project roles andresponsibilities withandto the project team.
 Effectivelymanage the project lifecycle from inceptionto close.
 Participate in development of the WBSand provide Schedule and cost baseline documents
 Implement Project management tools, methodologyandbest practices inSDLCexpertise inWaterfall and
Agile
 Performing continuous project riskassessment, maintaining risk register.
 Creating project Milestone tracker, cost sheet andupdatingcontinuouslyas project progresses.
 providing WSRs, performance reports, Steering committee presentation, timesheets andtask assignment
through WBS.
 Understandingandmanaging customer andstakeholder's communication and informationneeds.
 Project operational parameters andpeople management.
 Performing Qualityassurance, attending internal QAB
 Assisting indeliverable verification, scope validation, andformal signoff
 Maintaining issue logs, preparing MOMs, andclosingNFRS
 Expertise in Core banking, Payments andRetail.
Tools & Technology:
Project Clarityproject mgmt tool
MS Office
Qualitycentre
CISCO MOVI
IPCommunicator
Cisco telepresence
Change mgmt tool
Sharepoint
BMC Remedyuser
Other in-house project mgmt tools

4. Projects: Regional brandingIntegration,Payments Redirection,7DAS accountSwitcher
Employer: Tata Consultancy Services Pvt. Ltd.
Client: Nationwide BuildingSociety, UK
Duration: Dec 2012- Dec 2014
Role: Build Manager - (On-shore/offshore)
Description:
1. Regional Branding Integration (Onsite) was one of the major in-house project ofNBS,
recentlyNBS has acquired 3 major UKsocieties- Dunfermline, Cheshire andDerbyshire.
This project aimedto deliver the transitionto a single brandorganisation soensuring
Derbyshire, Cheshire and Dunfermline buildingsocietycustomers are welcomedin
Nationwide brand.
Migratingregional brandCustomers, product holdings andbalances to Nationwide ensuring
customer retention andcustomer service pre andpost integration where possible.
2. Payments Redirection (Onsite)
This was an extension of the above projects to address technical and operational changes, to there would be no
impact to customers in terms of their payment using the same account, and it would be redirected to new
Nationwide accounts till 13 months after which theyshould be using nationwide accounts.
3. Current Account Switching in 7 Days(offshore)
This was a regulatory project from UK Banking Authority. The accounts of any customer using any bank can be
switched to another bank within 7 days of initiating the request. Losing bank will provide all the account
information and mandates which are setup on customer account to the gaining bank. Nationwide was the first
bank to implement it.
4. Voyager - In house Migration (onsite/offshore)
This wasa major cross platformmigrationproject in whichCBS was migratedfrom Unisys to
SAP, all the existing code andbusiness logic was extractedfromUnisys applications andthe
same was providedas input for developing new code andinterfaces inSAP.
5. Payment Service Directive (Offshore)
A regulatoryproject to enable faster processingof Real-time Transactions betweenvarious banks.
Responsibility:
As a BuildManager I have carriedout the followingactivities:
 ManagingBuildteam at offshore andOnsite keeping a regular team connect between locations.
 Arranging dailycallsfor various applicationsothat eachapplicationhas a teamwalkthrough everyweekand
both the teams are on same page.
 Settingwork priorityandassigning tasks accordinglyamongst resources
 PreparingWSR (weeklystatus report), Weeklyestimation report and Project plan as andwhenrequired.
 Assess effort EstimationProvidedbyteam, through Estimationtool designedin-house to provide most accurate
efforts.
 Attendingregular meetings withsenior management of Bankings andSavings for new Businessandpro ject
Requirements.
 Raisingand followingchange requests withchange management team for project implementation.
 Coordinating withEnd Users, Subject matter experts, Architectural Team & technicalteams duringRequirements
Gathering, ProcessDefinitions & Resolving conflicts.
 Scheduled and conductedproject Start-up& Business change walkthrough.
 Ensure that Requirements are documentedandobtainallrequiredapprovals before the design phase
 Assist the technical team and ensure that all the functional points are coveredinthe design.
 Providing andreviewingefforts estimation, and supervisingcomplete designand development for
the applicationas anSME.
 PreparedPresentation, drafts and initialwalkthrough for better understandingabout the target
business/functionalitychangesfor major projects.

5.  Coordinating the CAB meetings to ensure that the changes being introduce to the system are conveyedto all the
stakeholders and to get required approvals.
 Motivate team to identifyprocess improvements (internal), and newenhancements to the existingapplication.
 Reviewtest planfor Unit, System, IntegrationandFacilitate User Acceptance testing.
 Build Go-Live, migration, communicationstrategyand document the same. Handling release management
process andversion controlling. BuildTraining materials andprovide trainingto the users.
 Establishing & Monitoringthe processes for Issue Management, Change Management andQualityManagement
 Formulated a special Committee for team buildingactivitiesandcelebrations
 Organized and participated invarious Charityevents with team.
Achievements/Highlights:
 Pride Award - (Excellence) - For providing excellent service and delivery.
 Pride Award - (Exceeding Expectations) - for suggestingand implementing various improvements and
cost effective processchanges in existing BAU services (internal).
 Also Highlightedfor outstandingdedication andservice inMonthlyNewsletter of Service development
centre circulatedinternally.
 Pride Award - (Delivery and excellence) for 7DAS account Switcher andother SDCreleases.
 Pride Award ( Excellence) - for Voyager Cross platform Migration support, consultancyandcoordinating
systemtesting and ensuring successful implementation inallphases.
 On the spot Award - For organisingproject managers Workshop, preparing deckandproactivelysuggesting
improvement ideas, and receiving lot of customer appreciationfor Voyager.
 On the Spot Award - For resolving a major live incident whichcouldhave impacted
customer reputationandhence savedthe disaster.
Tools & Technology:
Microsoftoffice,
Project Mgmt tools,
Quality Centre,
BMC Remedy change control,
Sharepoint
Employer: Tata Consultancy Services Pvt. Ltd.
Client: Nationwide BuildingSociety,UK
Duration: Apr 2010-Nov 2012
Role: Tech Lead(On-shore/offshore)
 Managingapplicationdevelopment team at offshore andOnsite keeping a regular team connect between
locations.
 Arranging dailycallsfor various applicationsothat eachapplicationhas a teamwalkthrough everyweekand
both the teams are on same page.
 Settingwork priorityandassigning tasks accordinglyamongst resources
 PreparingWSR (weeklystatus report), Weeklyestimation report and Project plan as andwhenrequired.
 Assess effort EstimationProvidedbyteam, through Estimationtool designedin-house to provide most accurate
efforts.
 Attendingregular meetings withsenior management of Bankings andSavings for new Businessandproject
Requirements.
 Raisingand followingchange requests withchange management team for project implementation.
 Coordinating withEnd Users, Subject matter experts, Architectural Team & technicalteams duringRequirements
Gathering, ProcessDefinitions & Resolving conflicts.
 Scheduled and conductedproject Start-up& Business change walkthrough.
 Ensure that Requirements are documentedandobtainallrequiredapprovals before the design phase.
 Assist the technical team and ensure that all the functional points are coveredinthe design.
 Providing andreviewingefforts estimation, and supervisingcomplete designand development for the
applicationas anSME.
 PreparedPresentation, drafts and initialwalkthrough for better understandingabout the target
business/functionalitychangesfor major projects.
 Co-ordinating the CAB meetings to ensure that the changes beingintroduce to the s ystem are conveyed to all
the stakeholders and to get required approvals.
 Motivate team to identifyprocess improvements (internal), and newenhancements to the existingapplication.

6.  Reviewtest planfor Unit, System, IntegrationandFacilitate User Acceptance testing.
 Build Go-Live, migration, communicationstrategyand document the same. Handling release management
process andversion controlling. BuildTraining materials andprovide trainingto the users.
 Establishing & Monitoringthe processes for Issue Management, Change Management andQualityManagement
 Formulated a special Committee for team buildingactivitiesandcelebrations
 Organized and participated invarious Charityevents with team.
Employer: Niche n Agile
Client: Sage Ltd, UK
Duration: Jan 2009 – April 2009
Role: System Analystand onsitecoordinator
Description:
Sage is a UKbasedcompanydealing inaccountancypackages andpayrollproducts.
It is also the world's third-largest supplier of enterprise resource planningsoftware (behind Oracle and SAP), the
largest supplier to smallbusinesses. The work profile required
technicallyanalyzingthe system to improve the qualityof applications at the user endandoperating end, continually
design system to suit user’s requirement andanalyzingloopholes inthe existing application.
Responsibility:
Coordinating with Stakeholders at Client side single handed to unde rstand the system and upcoming product changes
and enhancements.
Gathering business andfunctional requirements for product anddocumenting the business needs.
Producing Detailed Designdoc , Technical specificationdoc and Unit test Matrix.
Providing most suitable and cost effective solutions to achieve goals and implement changes.
Achievements/Highlights:
 In short periodof time receivedmanyappreciations from clients which were alsoreportedto company's VP
 Developed good understandingof legacysystem within2 weeks.

Tools & Technology: MS-DOS, Retrieve 4GL
Employer: Tata Consultancy Service
Client: Lloyds TSB Bank
Duration: Oct 2005 - Jan 2009
Role: Technical Analyst/Developer
Description:
Worked in Major Projects at both onsite and offshore locations,work profileincluded development and
maintenance of Core bankingsystem of LTSB, major workingareas were statements, overdrafts and SMS
warnings,Reconciliationsetc.
Responsibilities:
 Workingcloselywithclient ondesigns and development plan.
 Producing technical specification and Unit test case spec documentation and seeking approvals on the
same.
 Coding anddevelopment
 Providing walkthrough to offshore team and resolving their queries and reviewing codes and related
documents.
 Monitoring andguidingthe associates withthe processandensuringthat its follwoed thoroughly.
 Providing defect resolutionduringsystemtesting phase andensuringthat SLA is not breached.
 Loggingandreporting dailystatus andactivities.
 Raisingand implementingchange to live.
 Providing BAU consultancyand live support.
 Writingutilities andsuggesting creation ofin-house toolsto reduce cost andeffort.
Tools & Technology:
Operating System: UNISYSOS 2200, (Unisys Mainframes)
Database: DMS
Languages:COBOL, ECL,JCL,C

7. PERSONAL DETAILS
Date of Birth 20 Dec 1984
Languages English,Hindi
Address PARKSTREET, WAKAD,PUNE
Nationality Indian
—References Available Upon Request—