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EET Destination Management
1. Explore the Essence of Travel
A Company of Tour Operator
Your Full-service Receptive Operator and Travel Partner for
UAE • Sultanate of Oman • Bahrain • Qatar • Kuwait • Saudi Arabia
2.
3. EET Destination Management is a leading incoming tour operator and travel management company, with vast
experience in receptive tourism, tour operations, meetings & incentive industry in the Arabian Gulf region.
We are a rapidly growing company wholly-owned by ART Tour, an award-winning tour operator and
pioneers in luxury travel in Russia. For more than 20 years, ART Tour has earned the respect among
its peers and suppliers as a tour operator of repute built purely on trust. EET reaps the benefits of
this reputation and wield considerable buying power in the region.
EET is a creative and a professional unit yearning for long-term relationships with industry
partners worldwide. We have the know-how, the network and the resources to support
projects of any size and deliver results with efficiency and professionalism. Our back office
team and destination experts bring you over 100 years of cumulative experience in the
tourism business.
While focusing on the quality rather than quantity, we consistently monitor our
standards and this includes the search for new ideas and concepts. Our product
line includes hotels, restaurants, ground transportation, professional crew and
event locations; all ground handling equipments such as the state of the art and
modern vehicles fleet that allow travelling in best conditions in the Middle East.
All local guides and crew we employ are licensed, bilingual, wear uniforms and
we meet and greet clients at all airports and entry points.
If you are looking for a reliable partner that delivers what it promises, then
look no further. We invite you to give us an opportunity to show what it
really means to be in the forefront of the receptive tourism business.
Why choose
EET Destination Management?
We were welcomed by a friendly representative who
presented us with a lovely welcome kit and plenty of
suggestions and clear information about do’s don’t’s. The
drivers and guides on our holiday were exceptional and
professional. Hotels we stayed in Dubai were excellent.
A.R. from Moscow Russia
4. To our travel partners, the convenience, unparalleled level of security and
confidentiality, service with a dedication and delivering excellence is what matters
most. EET understands this well. A cost effective travel solution and concierge
type customer service with a professional touch in the destinations we operate is
our motto.
Always at your Service,
Always customers first
My wife and I had a long list for shopping
in Dubai. We asked an EET guide to help
us find the shops. She had the most up to
date list with all relevant information and
tips. We did our shopping without wasting
time and had plenty of time to see Dubai’s
modern’s marvels. Thank you for the
wonderful service”
H. T. from New Delhi, India
5. • Always standby our travel partners, giving you peace of mind
• Providing you with what we promise and strive for more
• Safety first, on time and in comfort
• Always prepared and ready to serve
• You can always reach us. Available 24/7
• Book and arrive with confidence
Always Guaranteed Service
My travel agent contacted EET for my travel
itinerary in the Arabian Gulf. EET’s itinerary
visiting UAE, Oman, Bahrain, Qatar and Saudi
Arabia, not only offered exactly what I had in
mind but offered wonderful suggestions that I
never thought possible. Once booked,
everything including visa arrangements for
all countries worked clockwise – all hotels
were first class and drivers/guides in every
country were extremely knowledgeable.
S.W. from Toronto, Canada
6. • FIT & Group Hotel Contracting for tour
operators worldwide with guaranteed
allocations
• Single country, two-centre packages (UAE &
Oman) and multi-destination itineraries
• Customized/Tailor made packages combining
cities and resorts
• Special interest tours, cultural experiences
and special packages for sporting events
• Professionally trained tour guides throughout
the region
• Uniformed meet & greet services at all major
international airports, ports and border points
• Tourist visa processing via our in-house
online system (For UAE Only) and secure
visas for all of the Arabian Gulf states.
Dubai, Abu Dhabi (UAE), Sultanate of
Oman and Bahrain offer incentive travel
organizers inspiring venues and unique
options, combining variety and
excitement. EET’s destination expertise
expands with a wide network
professional partners and service
providers who are recognized MICE
planners in their own right.
Our Specialization,
Products & Services
We dreamed of visiting Arabia and EET and its local
partners who were our local hosts in the UAE and
Oman, fulfilled our dream come true with a service
par excellence. Your drivers and guides were
superb and knew their destination well. Overall
service was A grade. We will recommend you.
O.D. from Hamburg Germany
MICE (Meeting, Incentive,
Conference and Events) Products
Hotels & Leisure Products
7. Our inbound network in the region’s major
sea ports have the experience and are able
to accommodate any size of operation, from
a single ship with specific needs, to multiple
liners requiring turnaround in a single day.
We work in hand in hand with local cruise
officials to provide passengers with a
seamless journey between land and ship. Our
turnaround teams handle all aspects of
turnaround logistics - from welcoming guests
to escorting them around, and ensuring their
comfort until departure.
The Arabian Gulf states are a treasure house of
opportunities for the sightseer or the enthusiastic
adventurer. All countries offer a wide array of unique
sights and sounds and the EET team can be your source
for best advice. EET ground handlers in the region are
destination specialists in their own backyard and can
arrange almost anything from standard sightseeing to
safaris, exploring the off the beaten track attractions,
create exclusive theme events on land and on water, set
up desert events or team building activities for groups
and create the ideal product to meet the exacting needs
of our clients.
Services for Cruise Liners
(Pre & Post Stay Packages &
Shore Excursions)
Sightseeing, Attractions
& Experiences
8.
9. Established in 1992, ART Tour is the brainchild of Dmitry and Anait Arutyunov and Russia’s leading tour
operator to the Middle East, Africa, Indian Ocean Islands, Asia, Europe and South America. ART Tour
has pioneered the upscale luxury travel from Russia to rest of the world and is one of the few
operators to hold direct hotel contracts with the leading hotel chains around the world.
ART Tour currently operates 3 retail and wholesale offices in Moscow and employs a
full-time team of more than 100 travel professionals and destination specialists.
Our Parent Company
Gold Award Winner
Best Russian Tour Operator
to Dubai 2010/2011
from Emirates Airlines
www.arttour.ru
10. Anait Arutyunova - Managing Director
Anait is the pillar of strength for the EET team and our parent company ART Tour Russia.
Anait brings more than 20 years of experience in the tour operating business and
understands the exacting needs of travel partners and guides her team every step
of the way. Contact Anait: anait@eet.ae
Dmitry Arutyunov - Executive Director
As a family business with his wife Anait, Dmitry launched ART Tour in Moscow in 1992.
ART Tour today, is one of the highly respected and successful travel businesses trusted
for their reliability, professionalism and efficiency. Dmitry is the ultimate professional in
every sense of the word, spending his entire career managing the business and provides
the know-how and valuable support to the EET team in Dubai.
Contact Dmitry: dmitry@eet.ae
Priyantha Amarasinghe - General Manager
A veteran of 32 years, Priyantha is a Canadian, and has worked in everything in travel
from receptive business to tour operations. He has spent more than 15 years in the Gulf
and has travelled extensively in Oman and UAE. Priyantha currently heads the EET team
and is responsible for prospecting new partners, business development and marketing of
EET overseas. Contact Priyantha: priyantha@eet.ae
Rex Roy - Director Operations
Born in Dubai with his roots in India, Rex is the backbone of EET’s operations and
contracting team and also oversees the crew of drivers, guides and destination
representatives. Rex has worked in the UAE all his career and has a close network of
hoteliers, service providers and provides essential support to our overseas partners.
Contact Rex: rex@eet.ae
Satish Kumar - Finance Manager
Hails from South India, Satish is EET’s “Money man” and a qualified travel accountant
and responsible for managing the company’s financial operations. Worked for a leading
wholesale tour operator in Dubai for more than 12 years, Satish has an excellent
understanding of the business and enjoys rapport with EET’s network of suppliers.
Contact Satish: satish@eet.ae
Narina Markosyan - Manager, Tour Guides & Destination Representatives
Born in Armenia, Narina has lived in the UAE for more than 15 years working for a leading
destination management company, where she trained local guides and drivers. Speaks
fluent Arabic, Russian, English and Armenian, Narina currently leads the EET customer
service team and is responsible for delivering a complete welcome service.
Contact Narina: narina@eet.ae
Who’s who of EET
11. East Europe Travel & Tourism LLC.
P O Box 212371 - Dubai, United Arab Emirates.
Tel: +971 4 422 9563; Fax: +971 4 422 8476
E-mail: incoming@eet.ae; info@eet.ae
www.eet.ae