The document discusses the use of Twitter and social media in local government. It provides statistics on website traffic and referrers that show Twitter is a top referrer. It also discusses using social networks like Ning to create online communities and engage residents, as well as strategies for training councillors and staff on social media use.

1. Tinkering in the tool shed

2. “ Using tools has been interpreted as a sign of intelligence …” http://rogerdavies.com

3. Tw?#@er Photo by S Baker, published on Flickr Creative Commons Attribution 2.0 Generic licence

4. I would rather be tied up to stakes in the Kalahari Desert, have honey poured over me and red ants eat out my eyes than open a Twitter account Maureen Dowd, New York Times 21 April 2009

5. Twitter is great for watching uninformed panics unfold live xkcd webcomic http://xkcd.com/574/

7. How the other half writes: in defence of Twitter bldgblog.blogspot.com

10. Information flows through people

16. Actual real conversations

32. Mosman Readers mosmanreaders.net

42. Mosman Eye Or, ‘How to be Paul Hagon without knowing everything Paul Hagon does’

46. dapper.net

49. dapper.net

50. Mosman Round Table Greater expectations for online engagement

56. a 15 minute documentary about using the internet to engage with communities blogging: a new way to lead civicsurf.org.uk

58. Mosman Library vs Google

59. Mosman Library vs Google

60. Mosman Library vs That Search Engine

65. thank you Links from this presentation available at http://delicious.com/mosmanlibrary/risg2009 www.mosman.nsw.gov.au [email_address]