In preparing for the upcoming winter and holiday season, it's important to update service requests and widgets that your residents will need. Follow our winter seasonal guide for ideas on widgets, service requests and more.

1. Preparing for the Winter Season

2. Winter Season 2012-2013

3. Suggested Service Requests & Widgets
Service Requests
 Snow Removal
 Ice Removal
 Slippery Roads
 Black Ice
 Dangerous Icicles
 Clogged Storm Drains
Widgets
 School Closings
 Road Closures / Transportation Changes
 Weather Watches / Warnings Widget
http://mobile.weather.gov/#typeLocation
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5. Holiday Promotions
Widgets
 Holiday Shopping Guide (feature local
businesses and shopping guides)
 Toys for Tots Donation and American Red Cross
Holiday Donations
 City Holiday Closures
 Holiday Events Calendar
 New Year’s Eve Activities
 “Santa Tracker” Widget
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6. Outreach
 City Website
 Local media outlets as part of holiday & winter advisory
outreach (TV, Radio, NPR, and Newspapers)
 Encourage Media outlets to embed City portal to on
website, especially during inclement weather
 Social Channels such as Facebook and Twitter. Include a notice
on your page directing residents to download the app and to
utilize it during the winter season.
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7. Social channels & Email
 Facebook
 Twitter
 Provide direct emails and links to all local community
organizations to help spread the message:
• BIDS
• Local Businesses
• School Contacts, Local Colleges and Universities
• Residential Groups
• Bicycle Coalitions
• Nonprofit Agencies, etc.
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8. Please Remind Your Residents To…
 Download the PublicStuff app on their iPhone, Android
or Blackberry device and report service request issues
online, via SMS text and toll free numbers.
 When they spot a non-emergency service request like
down trees, icy sidewalks or overflowing storm
drains, direct them to submit the service request
through PublicStuff.
 Encourage residents to take pictures of service requests
in order to document the damage and allow staff to
quickly identify the problem.
 Encourage residents to add comments to and share
service requests in order to provide additional
information for your staff, friends, family, etc.
 Encourage residents to utilize the app to access holiday
relevant information during the winter season.
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9. Contact Us:
Lily Liu Elizabeth Hoffman
CEO Marketing & Business Development Manager
347-442-7227 ext. 20 347-442-7227 ext. 24
Lily@publicstuff.com Elizabeth@publicstuff.com
Vincent Polidoro Swati Balakrishnan
CTO Digital Marketing Data Manager
347-442-7227 ext. 26 347-442-7227 ext. 81
Tech@publicstuff.com Swati@publicstuff.com