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Using email marketing to generate more revenue from your online store RetargetingMobile marketingGetting social
It’s not about me …
It isn’t about Pure360  Cue splash of relevant logos
3 key strategies  ,[object Object]
Email behaviour
Website behaviour
Off site activity
Mobile marketing
Designing for mobile
Targeting based on device
Getting social
Using social in email
Driving social interactions
Social driving email interactions,[object Object]
Don’t be a one hit wonder! Ways you can get the most from each campaign: Retarget to non opens – so easy! ,[object Object]
You are basing your response on your subject line Retarget the opens but not clicks  ,[object Object]
Easy wins!,[object Object]
Cart Abandonment  Consumers are abandoning carts MORE Increase in consideration period Discount vouchers effect  How to combat the common issues: Make shipping charges reasonable (47%) Display customer service details (22%)
Separate yourself from the pack  You can rule the ecommerce world!!! Only 30% currently email retarget  Only 10% retarget by phone
Approach  Sales approach puts people off... “Complete your transaction now to get 10% off!” Service based approach works much better... “we noticed you had items in your basket, something we can help you with?”
Technology  You have options ,[object Object]
Use built in tracking to follow recipients after the click
Web Analytics
Need to spend money on these – won’t work with GA
DC storm
Coremetrics
3rd party providers
Sales cycle ,[object Object]
How many competitive products
Think days not hours,[object Object]
Email behaviour
Website behaviour
Off site activity
Mobile marketing
Designing for mobile
Targeting based on device
Getting social
Using social in email
Driving social interactions
Social driving email interactions,[object Object]
Data usage has doubled
41% increase in the number of users checking email
81% in the last 6 months!There will be more mobile than desktop users by 2013 ,[object Object]

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Using retargeting, mobile marketing & social to generate more revenue from your online store

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  1. Inbox preview No good without knowing what people are opening onTalk about litmus
  2. Set width to 650Viewable area is significantly smaller
  3. PROGRESSIVE DISCLOSURE
  4. You may not know much about the email address but if you know which device they opened their email on you can do some very specific.
  5. Even something as simple as displaying a logo indicating the link to their version or including it in the copy.
  6. Android 71% more likely to have never left the country 12% more likely to have petsIphone67% more likely to have a household income in excess of $200k27% more likely to live in a city
  7. Some interruptions you should pay attention to.SMSIT takes an average of 27 hours for some one to report a wallet missing – a phone only 68 minutes! It takes 90 minutes for the average person to respond to an email, but only 90 seconds for them to respond to an SMS
  8. IT takes an average of 27 hours for some one to report a wallet missing – a phone only 68 minutes! It takes 90 minutes for the average person to respond to an email, but only 90 seconds for them to respond to an SMS
  9. Add this. Share this, tell your friends about this, it’s just so DULL now, even worse it’s now invisible
  10. Massive benefits…No need to fill out form – will be pre-populated with basic informaionShows friends who have done the sameCan ask for more informationGet DOB, # of friends as standard.