2. PwC Switzerland
Contents
Who we are
Where we stand
Where we are going
How we create added value for our employees
How we create added value for our clients
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All about us
4. PwC Switzerland
Our mission
PwC Switzerland helps organisations and individuals create the value they are looking for – serving them with over 2,600 employees and partners working in 14 different offices throughout Switzerland.
We are part of a network of firms in 157 countries with more than 195,000 people who are committed to delivering quality in assurance, tax & legal and advisory services.
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5. PwC Switzerland
Our history
Samuel Lowell Price sets up a business in London.
William Cooper establishes his own practice in London, which seven years later becomes Cooper Brothers.
Price, Holyland and Waterhouse join forces to form
a partnership.
Name changes to Price, Waterhouse & Co.
Robert H. Montgomery, William M. Lybrand, Adam A. Ross Jr. and his brother T. Edward Ross form Lybrand, Ross Brothers & Montgomery.
1854
1849
1874
1865
1898
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6. PwC Switzerland
Our history
Coopers Brothers & Co. (GB), McDonald, Currie and Co. (Canada) and Lybrand, Ross Bros & Montgomery (USA) merge to form Coopers & Lybrand.
Price Waterhouse World Firm formed.
Schweizerische Revisionsgesellschaft (set up in 1912)
merges with Price Waterhouse in Switzerland.
Schweizerische Treuhandgesellschaft (set up in 1906) merges with Coopers & Lybrand in Switzerland.
Worldwide merger of Price Waterhouse and Coopers & Lybrand to create PricewaterhouseCoopers.
1957
1982
1990
1991
1998
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2014
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7. PwC Switzerland
Our history
PwC sells its IT implementation consulting department to IBM.
PricewaterhouseCoopers Switzerland sells its Actuarial Benefits and Insurance Solutions to Swisscanto Vorsorge AG.
PricewaterhouseCoopers Switzerland acquires b&m management AG (consulting for financial service providers).
Rebrands itself as “PwC”.
Join forces with Strategy& (former Booz&Company)
2002
2005
2008
2010
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2014
8. PwC Switzerland
Our values
Excellence
Teamwork
Leadership
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9. PwC Switzerland
Our way to integrity
Our code of conduct broadly summarises all of our integrity standards and rules for professional conduct. It complements our personal sense of responsibility, judgment and accountability.
Excellence, Teamwork, Leadership
Integrity
Code of Conduct
Independence
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2014
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10. PwC Switzerland
Our brand
The PwC brand stands for a clear promise: We help our clients create value. This requires carefully nurtured relationships, plus a guiding principle that aligns our behaviour to this promise – the PwC Experience.
Strong relationships, true added value
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11. PwC Switzerland
PwC Experience
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The PwC Experience requires all of us to distinguish ourselves in every respect by means of our value-based conduct, both towards clients and colleagues.
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12. PwC Switzerland
PwC Experience
Client Experience
People Experience
PwC
Experience
We create value for our clients.
We put ourselves into our clients shoes.
We share and collaborate.
We invest in client
relationships.
We invest in the training of our employees.
We put ourselves in each others shoes.
We invest in teams and relationships.
We share and collaborate.
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13. PwC Switzerland
Our organisation chart
Retail & Consumer, Life Sciences,
Energy, Industrial Products
Banking, Investment Management &
Real Estate, Insurance
Public Sector
Technology, Telecommunications,
Media & Entertainment
Internal Firm Services (IFS)
•Finance
•Human Capital
•IFS Service Delivery Center
•Infrastructure & Technology Services
•Marketing
•Office of the General Counsel
•PR & Communications
•Strategy & Reputation
•Sales Support
Global network
Management Board
Advisory Board
Swiss Oversight Board
Board of Directors
Assurance
Tax and Legal
Services
Advisory
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14. PwC Switzerland
Regional presence
Basel
Zurich
Winterthur
Aarau
Zug
Lucerne
Chur
Lugano
Berne
Lausanne
Sion
Geneva
Neuchâtel
St. Gall
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15. PwC Switzerland
Swiss Management Board
Wolfgang Rieder
Head of Advisory
Urs Honegger
CEO
Julie Fitzgerald
Growth & Markets Leader
Andreas Staubli
Head of Tax and
Legal Services
Heinz Hartmann
COO
Matthias Jeger
Leader of Quality & Regulatory
Alex Astolfi
Head of Assurance
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16. PwC Switzerland
Global network
West Cluster
Central Cluster
East Cluster
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19. PwC Switzerland
PwC Switzerland: turnover by line of service
CHF million
in %
Auditing
387
48%
Tax and legal consulting
275
34%
Advisory
140
18%
Total
802
100%
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20. PwC Switzerland
Market position in Switzerland
In CHF
million
Compared
to previous
year
Employees
Compared
to previous
year
PwC
(30.06.2014)
802
+3,1%
2'653 1)
+ 35
EY
(30.06.2014)
573.8
+0.9%
2'270 2)
+ 185
KPMG
(30.09.2013)
445,4
+3,7 %
1'600 3)
+52
Deloitte
(30.06.2014)
346
+6.8%
983 4)
+ 46
BDO
(31.12.2013)
171.2
+3,1%
856 5)
+12
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1) Headcount 30.6.2014; 2) Headcount 30.6.2014; 3) FTE 30.9.2013 4) Average FTE; 5) FTE 31.12.2013
21. PwC Switzerland
PwC Switzerland: turnover by industry group
Switzerland (30.06.2014)
CHF
million
in %
Industrial Manufacturing, Retail & Consumer Goods, Life Sciences, Energy, Other
384
48%
Banking, Asset Management and Insurance
286
36%
Public Sector
72
9%
Technology, Telecommunications, Infocomm & Media
60
7%
Total
802
100%
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22. PwC Switzerland
PwC global: turnover by line of service
PwC Global Annual Review 2014
in %
Auditing
45%
Tax and legal consulting
26%
Advisory
29%
Total
100%
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2014
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23. PwC Switzerland
Market position worldwide June 2014
•Around 195,000 employees
•In 758 cities
•In 157 countries
•10,002 Partners
•Revenue 2014 34 billion USD
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2014
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34
34.2
23.42
27.4
6.500
0
5
10
15
20
25
30
35
40
PwC
DTT
KPMG
EY
BDO
Revenues in billions of USD
KPMG, BDO financial data from 2013
24. PwC Switzerland
PwC global
Revenue
in USD billion
Compared to previous year
Employees
Compared to
previous year
PwC
(30.06.2014)
34.0
+6.1%
195’433
+6.1%
Deloitte
(30.09.2014)
34.2
+6.5%
210’400
+5.2%
EY
(30.06.2014
27.4
+6.8%
188'300
+7.7%
KPMG
(30.09.2013)
23,4
+3.7%
155’000
+2,0%
BDO International
(15.04.2013)
6,5
+7,3%
56’389
+2,7%
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26. PwC Switzerland
Vision We want to be the number 1 in our industry.
Turnover
Margins
Brand
Quality
Talent
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27. PwC Switzerland
Five strategic priorities for Switzerland
• Optimise market opportunities
•Acquire strategic knowledge
•Implement the PwC Experience
•Adapt to economic circumstances
•Create quality and added value for our clients
= No. 1
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28. PwC Switzerland
How we create added value for our employees
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2014
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29. PwC Switzerland
Employees are central to PwC
Work
Opportunities for development
Corporate culture
Fringe benefits
Employees
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30. PwC Switzerland
Career path at PwC
Partner
Assistant/
Assistant Consultant/Consultant
Manager
Senior/Consultant
Senior Manager
Director
Assistant Manager/Senior Consultant
•Attractive clients and teamwork
•Individual training and continuing education
•International working environment
•Cooperation across service lines
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31. PwC Switzerland
Soft skills courses
Training opportunities at PwC
Certification as a public accountant /
tax accountant / fiduciary / CFA
Technical training
Industry-specific training
Key talent programme
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32. PwC Switzerland
How we create added value for our clients
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33. PwC Switzerland
Nurture relationships
Prepare yourself
Concentrate on client needs and requirements.
1
Strive for a personal relationship
A personal relationship enhances business relations.
2
Underline the advantages
Communicate the benefits of working with PwC.
3
Plan the next steps
Do not end the client relationship upon completion of the mandate.
4
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2014
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34. PwC Switzerland
Conduct successful sales negotiations Six steps to success
Position yourself
1
4
2
3
5
6
Convey your message
Ask the first open question
Identify buying motives
Deal with objections
Close the sale
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2014
All about us