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Changes you need to
make
to grow your
insurance agency
As we interview agencies for admission
to our network, we assess their current
situation in 7 areas key to success, the
“safety net” if you will.
The following slides are a summary of
what we see in a typical agency.
How safe are you in each area?
Sales
Marketing
Team
Solutions
Operations
Culture
Vision
Key
A clear weakness
Holding you back
A clear strength
After each section, see how this
wheel shows a collective
picture of the agency safety net
based on the Key below.
Typical Agency
 We have no formal sales
process
 There is no cohesiveness
among our sales force
 Our pipelines are mostly emp
 We provide no
stewardship reports
When we
ask about
SALES, we
most often
hear
Key
A clear weakness
Holding you back
A clear strength
Sales
Marketing
Team
Solutions
Operations
Culture
Vision
 No strategy or defined message
 Target audience is reasonably well defined by
demographics but not values
 Communication effort is inconsistent at best
 Agency brand tends to look like every
other agency
What we learn about your
Marketing efforts
Key
A clear weakness
Holding you back
A clear strength
Sales
Marketing
Team
Solutions
Operations
Culture
Vision
 Service team stays in
office
 Reasonable role clarity
 Little to no accountability
 Moderate team
cohesiveness
 Good tactical, but not
strategic, leadership
In terms of
TEAM
development
Key
A clear weakness
Holding you back
A clear strength
Sales
Marketing
Team
Solutions
Operations
Culture
Vision
We have a robust offering of solutions, but the
utilization of those solutions by our clients is
almost non-existent
How effective are you at putting the
right SOLUTIONS in place for your
clients?
Key
A clear weakness
Holding you back
A clear strength
Sales
Marketing
Team
Solutions
Operations
Culture
Vision
When it comes
to
PROCESSES
&
PROCEDURE
S
 We are consistent in our
execution, but have not
formally documented our
processes and procedures.
However, the team is
reasonably disciplined in
how they operate.
Key
A clear weakness
Holding you back
A clear strength
Sales
Marketing
Team
Solutions
Operations
Culture
Vision
 Due to failed past initiatives, we are reluctant to
change
 We are proud of our service culture, but it
sometimes hurts our sales focus
 It’s a good thing we have a good team because we
are not effective at performance management
 We do not have personal growth plans in place for
our team
The BEHAVIORS & CULTURE in
our agency
Key
A clear weakness
Holding you back
A clear strength
Sales
Marketing
Team
Solutions
Operations
Culture
Vision
 The owner has both a very
clear Vision in his/her mind as
well as a strong sense of
WHY (purpose). However,
there is only moderate
understanding of either by the
rest of the team
 No plan has been created to
make the Vision a reality or to
execute on the WHY.
The
VISION of
our future
Key
A clear weakness
Holding you back
A clear strength
Sales
Marketing
Team
Solutions
Operations
Culture
Vision
We’re guessing your situation is pretty similar
to the typical agency.
This is a time of unprecedented change for
insurance agencies. Having a strong “safety
net” under you is critical to finding the
confidence to embrace change.
Visit us at www.Q4intel.com to learn how we
can strengthen YOUR safety net.
Changes you need to make to grow your insurance agency

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Changes you need to make to grow your insurance agency

  • 1. Changes you need to make to grow your insurance agency
  • 2. As we interview agencies for admission to our network, we assess their current situation in 7 areas key to success, the “safety net” if you will. The following slides are a summary of what we see in a typical agency. How safe are you in each area?
  • 3. Sales Marketing Team Solutions Operations Culture Vision Key A clear weakness Holding you back A clear strength After each section, see how this wheel shows a collective picture of the agency safety net based on the Key below.
  • 5.  We have no formal sales process  There is no cohesiveness among our sales force  Our pipelines are mostly emp  We provide no stewardship reports When we ask about SALES, we most often hear
  • 6. Key A clear weakness Holding you back A clear strength Sales Marketing Team Solutions Operations Culture Vision
  • 7.  No strategy or defined message  Target audience is reasonably well defined by demographics but not values  Communication effort is inconsistent at best  Agency brand tends to look like every other agency What we learn about your Marketing efforts
  • 8. Key A clear weakness Holding you back A clear strength Sales Marketing Team Solutions Operations Culture Vision
  • 9.  Service team stays in office  Reasonable role clarity  Little to no accountability  Moderate team cohesiveness  Good tactical, but not strategic, leadership In terms of TEAM development
  • 10. Key A clear weakness Holding you back A clear strength Sales Marketing Team Solutions Operations Culture Vision
  • 11. We have a robust offering of solutions, but the utilization of those solutions by our clients is almost non-existent How effective are you at putting the right SOLUTIONS in place for your clients?
  • 12. Key A clear weakness Holding you back A clear strength Sales Marketing Team Solutions Operations Culture Vision
  • 13. When it comes to PROCESSES & PROCEDURE S  We are consistent in our execution, but have not formally documented our processes and procedures. However, the team is reasonably disciplined in how they operate.
  • 14. Key A clear weakness Holding you back A clear strength Sales Marketing Team Solutions Operations Culture Vision
  • 15.  Due to failed past initiatives, we are reluctant to change  We are proud of our service culture, but it sometimes hurts our sales focus  It’s a good thing we have a good team because we are not effective at performance management  We do not have personal growth plans in place for our team The BEHAVIORS & CULTURE in our agency
  • 16. Key A clear weakness Holding you back A clear strength Sales Marketing Team Solutions Operations Culture Vision
  • 17.  The owner has both a very clear Vision in his/her mind as well as a strong sense of WHY (purpose). However, there is only moderate understanding of either by the rest of the team  No plan has been created to make the Vision a reality or to execute on the WHY. The VISION of our future
  • 18. Key A clear weakness Holding you back A clear strength Sales Marketing Team Solutions Operations Culture Vision
  • 19. We’re guessing your situation is pretty similar to the typical agency. This is a time of unprecedented change for insurance agencies. Having a strong “safety net” under you is critical to finding the confidence to embrace change. Visit us at www.Q4intel.com to learn how we can strengthen YOUR safety net.

Notas del editor

  1. Safety is about knowing your business is strong enough to survive the transformation. What are the critical elements that make us feel safe enough to pursue change
  2. As we capture the picture of what is working / not-working for agencies we talk to, as we look at the 7 key areas that make up their Safety Net. I share this not just to get you to reflect on your own Safety Net, but to also be aware of how your competition is being held back because they don’t feel safe enough to move their boundaries.
  3. We have to be “sales organizations”. Everyone has a role. Sales is our source of energy, confidence, and new opportunities
  4. Safety is about knowing your business is strong enough to survive the transformation. What are the critical elements that make us feel safe enough to pursue change