Transforming Situation Management solutions into Actionable Intelligence

1. Making Organizations
Safer and Smarter
Transforming Situation
Management solutions into
Actionable Intelligence
Dana Keren and Udi Segall

2. Your hosts
Udi Segall,
Director of Business Development
E-mail: udis@Qognify.com
Dana Keren,
Senior Product Manager
E-mail: danak@Qognify.com

3. We help organizations
mitigate risk, maintain
business continuity and
optimize operations
Formerly NICE Security (NASDAQ:NICE),
now a private company owned
by Battery Ventures
Headquarters in New York
Offices in London, Singapore, India
and Israel
Customers in over
120 countries worldwide
Ranked as top situation
managementPSIM vendor consecutively;
best VMS system 2016 (VisionHub)
Qognify

4. Vertical Markets’ Scope

5. The secret of great companies
“THERE’S NO SECRET TO
THE WHAT; THE SECRET
IS IN THE HOW.
Jack Welch, Former CEO
“

6. Addressing a variety of challengesImpact
X 1000X 100,000X100X 10,000X
Incident
Failure
Inspection
Anomaly
Crisis
Probability

7. Flooding
Situations spectrum example – CitiesImpact
X 1,000X10X 100X 10,000X
X
1,000X
10X
100X
Fuel Spill
Car Accident
Robbery
Riots
Hurricane,
Earthquake
Probability
Repair Work
Hazardous
Material Spill
Act of Terrorism

8. Escalation cycle – from a daily event to a crisisImpact
X 1000X 10,000X100X Probability
Abnormal Pump
Temperature
Undetected
Pump Failure
Pipe Pressure
Rising
Pipe Failure and
Water Spill!

9. Difficult to coordinate
response in real time
Organizations are a complex environment
Slow decision
making
Inefficient staff
deployment
Costly delays,
shutdowns
Sensors People Systems Processes

10. Responders
The situation today
Sensors
Responders
Stakeholders
Overload of
Information
Inefficient
Response
Operations Center
Operator 3Operator 2Operator 1
Ops Center
Access
Control
Building
Management
Video
Fire &
Safety
Audio SCADA
GIS
Weather
Alerts

11. Situation management with Qognify
Operations Center
Operator 3Operator 2Operator 1
Sensors
Access
Control
Building
Management
Video
Fire &
Safety
Audio SCADA
GIS
Weather
Alerts
Responders
Responders
Stakeholders
Ops Center
Integration
&
Analysis
Extensive Library Of Gateways
Adaptive
Response
Actions
Situation
Awareness
Situation
Management

12. Situation management with Qognify
Operations Center
Operator 3Operator 2Operator 1
Sensors
Access
Control
Building
Management
Video
Fire &
Safety
Audio SCADA
GIS
Weather
Alerts
Integration
&
Analysis
Extensive Library Of GatewaysAdvanced Correlation Engine
LocationTime
Severity Sensors
Adaptive
Response
Actions Supervisor/
CxO
Situation
Awareness
Situation
Management

13. Sensors People Systems Processes
Faster identification, response, recovery & debriefing
Advanced Situation Management
Increased efficiency without increasing headcount
Situational Awareness and Management
Video
Adaptive Response Plans
GIS
Maintenance
Hazardous
Materials City EOCFederal Govt.Fire Dept.
Law Enforcement Sanitation
ServicesTraffic Control

14. CONTROL ROOM OPERATOR
SHIFT SUPERVISOREXECUTIVE
FIELD PERSONNEL

15. Virtual Video Matrix
OPERATOR - SITUATIONAL AWARENESS & BEST PRACTICE DRIVEN RESPONSE

16. Share live stream?
YES NO
FIELD PERSONNEL – COLLABORATIVE & DATA-DRIVEN RESPONSE

17. Share live stream?
YES NO
FIELD PERSONNEL – STREAMLINE ROUTINE INSPECTIONS

18. SUPERVISOR – ANALYSIS OF CURRENT AND NEAR-TERM PERFORMNCE

19. Shift Supervisor Current Status
Real time snapshot of current status
across the facilities and departments
• Incidents volume
• Incident handling time - C&C and field personnel
• Incidents handling break down
• Incident type distribution
• SLA violation by incident types
• Top N incidents location
• General parameters - # of users, false alerts, passengers
volume, gate availability
Real time monitoring of leading
Indicators for proactive detection of
performance anomalies
Current Status

20. 20
EXECUTIVE - MONITORING BUSINESS AND SERVICE KPI

21. Executive KPI Visualization
Monitor Business and Service KPIs:
Understanding business status
(organization’s scorecard)
• Reliability - # of technical failures
• SLA Violations - Of C&C and field personnel
• Safety – # of safety incidents
• Flights - % of delayed flights

22. KPI Monitoring – Reliability
Access
Control
Smoke
Detectors
Intrusion
Detection (VA)
Counter Flow
Detection (VA)

23. KPI Monitoring – Reliability comparison – Six months later
Access
Control
Smoke
Detectors
Intrusion
Detection (VA)
Counter Flow
Detection (VA)

24. SUMMARY

25. xEffectiveness EfficiencyActionable Intelligence x (full situation spectrum)
Doing the right things Doing things right
Situational Awareness Situation Management
More Insights Flawless Execution
Actionable Intelligence according to Qognify
KPI Monitoring
Proactive Response Faster Resolution
Better Compliance

26. OPERATOR
SHIFT SUPERVISOREXECUTIVE
FIELD PERSONNEL
SITUATIONAL AWARENESS & BEST
PRACTICE DRIVEN RESPONSE
• MONITOR BUSINESS AND
SERVICE KPIS
• TREND AND PATTERN ANALYSIS
• SNAPSHOT OF CURRENT STATUS
• MONITORING OF LEADING
INDICATORS
COLLABORATIVE & DATA-DRIVEN
RESPONSE

27. THANK
YOU