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Q1
QUARTERLY RESULTS 2003
PRESENTATION
§ CONSOLIDATED RESULTS

§ CREDIT SUISSE FINANCIAL SERVICES

§ CREDIT SUISSE FIRST BOSTON

§ SUMMARY




§ CAUTIONARY STATEMENT REGARDING
  FORWARD-LOOKING INFORMATION




                                     Slide 1
FIRST QUARTER 2003 NET PROFIT OVERVIEW
                                                                                               Q1/03                  4Q/02          1Q/02
  in CHF m
   Credit Suisse
                                                                                                 666
   Financial Services                                                                                                   705          592
   Credit Suisse
                                                                                                 221
   First Boston                                                                                                    (1,252)            (32)
                                                                                                (235)
   Corporate Center & adjustments                                                                                      (403)         (192)

 Group reported net profit/(loss)                                                                652                   (950)         368

                                                                                                  232
   Amortization of acquired intangible assets and goodwill                                                               348          385
                                                                                                       -
   Exceptional items (1)                                                                                              1,462             -
                                                                                                       -
   Cumulative effect of change in accounting principle                                                                  (520)           -
                                                                                                   (28)
   Tax impact                                                                                                           (190)         (67)

 Group net operating profit                                                                      856                    150          686
(1) for more information about these items, please refer to the quot;Quarterly Report Q4 and Financial Rewiew 2002quot; which is posted on
    our website at www.credit-suisse.com


                                                                                                                                        Slide 2
HIGHLIGHTS OF Q1 RESULTS
§ Demonstrates the success of efforts to return the Group to profitability

§ Lower costs were a factor in all business areas

§ Despite challenges, the Group's franchise has remained strong
  „ Return to stronger revenues in CSFB Fixed Income

  „ Increased net new assets at Private Banking

  „ Selective premium growth at Winterthur, focussing on profitability


§ Delivering on the key priorities set in Q3/02
  „ Further strengthen capital base

  „ Realign Winterthur to respond to the new operating environment

  „ Refocus and reduce the cost run-rates in European Private Banking

  „ Bring costs in line with revenues at CSFB




                                                                             Slide 3
OPERATING INCOME
                                                                           Change vs
                               Group Operating Income
in CHF bn
                                                                          Q4/02 Q1/02

  8.3       7.6          5.7    6.4     7.0      CSG total                10%        (16%)


  7.4       7.4
                                                 Banking*                   8%       (23%)
                                         5.7
  1.9       2.2          5.4    5.3
                                                 Interest income       (14%)         (11%)
                                         1.7
                         2.1    1.9              Fees &
  4.4       4.4                                  commission             (15%)        (36%)
                                         2.8
                         3.3    3.3
                                                 Trading              >500%               5%
                                        1.3
  1.2                           0.1
                         0.0
            0.9

                                         1.5
                                1.4
  1.0
                         0.5
            0.5
                                                 Insurance*               11%           58%
  Q1        Q2           Q3      Q4      Q1
                  2002                  2003

                                                            * excluding other ordinary income/(expenses), net


                                                                                                         Slide 4
OPERATING EXPENSES AND DEPRECIATION
                                                                Change vs
in CHF bn
                                                               Q4/02 Q1/02

  7.0       7.0
                         5.9   5.7
                                            Total              (5%)   (22%)
                                     5.4

            4.8
  4.8
                                            Personnel           5%    (25%)
                         3.8   3.5
                                            expenses
                                     3.6


                                            Other operating   (16%)   (17%)
                               1.6
                         1.6
  1.7       1.8                             expenses
                                     1.4
                               0.6          Depreciation      (34%)   (13%)
                         0.6
  0.5       0.5                      0.4
  Q1        Q2           Q3    Q4    Q1
                  2002               2003




                                                                              Slide 5
PROVISIONS
                                   Valuation Adjustments, Provisions and Losses
in CHF m

                                                               1,440                                 adjustment in the
                                                                                                     method of estimating
                                              973
                                                                                                     inherent loss allowance
                                              155
                                                                778
                                                                                                     Non credit-related
                                              106
                                                                                                     Credit-related at CSFS
                                                                         24
                           562                                                                       Credit-related at CSFB
                                                                164
                            51
        471
                            81
                                              734
        129
                                                                                    233
         88                                                     471                        45
                           387                                                       67
        213
                                                                                    126
         Q1                 Q2                Q3                 Q4                 Q1
                                    2002                                           2003
Note: Totals include Corporate Center and adjustments but exclude exceptional provisions of CHF 984 m in Q4/02



                                                                                                                               Slide 6
IMPAIRED LOANS
                                                       Total Impaired Loans
 in CHF bn

      15.6
                              14.5
                                          13.0         12.3        12.4
       6.0                                                                     10.8
                               5.7
                                           5.0          5.0         5.5                             CSFB
                                                                                4.3

       9.5                     8.8         8.0          7.3         6.9                             CSFS
                                                                                6.5

                                                                              03/03
     12/01                   03/02        06/02       09/02        12/02


    6.0%                     5.0%         5.1% 4.6%                4.9% 4.1%                Impaired loans as % of due
                                                                                            from banks and customers (1)

   59.5%                    60.4% 60.2% 60.0% 62.3% 63.8%                                   Valuation allowance as % of
                                                                                            impaired loans
(1) due from banks and customers and mortgages (excluding securities lending and reverse repurchase agreements)


                                                                                                                           Slide 7
BANKING CAPITAL RATIOS
AS OF MARCH 31, 2003
                                                                                                              CSG
                                                                                 Credit Suisse
in CHF m
                                                                                                      Consolidated
                                                   Credit Suisse                  First Boston (1)
                                                                          (1)


Book equity                                                   6,739                   19,659               31,402
 Deduction of goodwill                                        (275)                   (8,145)             (10,022)
 Other tier 1 adjustments                                     (246)                     (282)                (862)
Tier 1 capital                                                6,218                   11,232               20,517
                                                                                                (2)
 acquired intangible assets                                        70                   1,881               1,948
 hybrid capital                                                       -                 1,012               2,146

BIS risk-weighted assets                                   82,801                    107,320              205,548

Tier 1 capital ratio                                          7.5%                     10.5%               10.0%
 excl. acquired intangible assets                             7.4%                      9.0%                 9.2%




(1) consolidated banking entities Credit Suisse and Credit Suisse First Boston
(2) net of tax liability



                                                                                                                     Slide 8
PRESENTATION
§ CONSOLIDATED RESULTS

§ CREDIT SUISSE FINANCIAL SERVICES

§ CREDIT SUISSE FIRST BOSTON

§ SUMMARY




§ CAUTIONARY STATEMENT REGARDING
  FORWARD-LOOKING INFORMATION




                                     Slide 9
CREDIT SUISSE FINANCIAL SERVICES OVERVIEW
              § Net profit of CHF 666 m, up 13% vs Q1/02 (down 6% vs Q4/02)
              § Net operating profit of CHF 690 m, up 11% vs Q1/02
  Results       (up 29% vs Q4/02)
 Q1/2003
              § All segments with improved results vs Q4/02, leading to an
                ROE of 22.6%

              § Progress in cost management
                „ operating expenses in banking segments down 9% vs Q4/02
                „ administration costs in insurance segments down 6% vs Q1/02
 Highlights
              § Increasing NNA in Private Banking and improved investment
 Q1/2003        income in insurance segments
              § Realignment of the Winterthur organization well on track
              § Refocusing of European Private Banking almost completed

              § Good progress towards our goal to return to solid profitability
                in 2003
  Outlook
              § CSFS remains exposed to continued volatility in the financial
                markets, particularly in Life & Pensions

                                                                                  Slide 10
PRIVATE BANKING
                 Segment Result                             Key Profit & Loss Items

                                                                                    Change vs
            608
                                              in CHF m                   Q1/03    Q4/02 Q1/02
                   470
                                              Operating income           1,310     (2%) (21%)
 in CHF m




                                 337 371
                          293
                                              Operating expenses           771     (7%)    (8%)
                                  10%
                                              P Operating income in line with 2H/2002 but down
                         (39)%                  21% vs Q1/02
                                              P Progress in cost management
Gross
                                              P Gross margin stable (112bp for Q4/02, restated
margin 126         120     107   112   114
                                                for transfer of affluent clients to CRB, formerly
(bp)
                                                published 118bp)
NNA    9.2         5.6     3.4   0.9    1.5
                                              P Increased net new assets
(CHF bn)
            Q1     Q2   Q3       Q4     Q1
                                       2003
                     2002




                                                                                               Slide 11
PRIVATE BANKING
REDUCTION IN OPERATING INCOME Q1/03 vs Q1/02

 in CHF m
                                                       § Lower transaction volume
                                                         driven by investor passivity
     1,660
                                                         (brokerage down 36%,
                 189
                                                         trading income down 30%)
                           145
                 lower                       1,310
                                    16
              transaction
                                                       § CHF 75 bn lower AuM base
                          lower    lower
                volume
                           AuM                           driven by lower equity
                                  interest
                           base    margin
                                                         valuations (53%) and
                                                         FX impact (47%)

                                                       § Lower interest margin on
                                                         liabilities driven by low interest
                                             Q1/2003
    Q1/2002                                              rate environment




                                                                                       Slide 12
CORPORATE & RETAIL BANKING
                  Segment Result                                                        Key Profit & Loss Items

                                                                                                                                 Change vs
             146
                                                                in CHF m                                      Q1/03            Q4/02 Q1/02
                                                    124
                                112
                      111
                                                                Operating income                                734             3%     (7%)
  in CHF m




                                           48                   Operating expenses                              473 (14%)              (3%)
                                              158%
                             (15)%                                               (2)
                                                                Provisions                                        77           (1%)   (13%)

C/I-    64.6           72.5 71.8           80.8      67.4
                                                                 P Operating income slightly up vs Q4/02 while
ratio (%)
                                                                   further progress in cost management and a
                                                                   seasonally lower cost level in Q1
ROE (1) 11.4           8.4       8.8       4.0       10.7
(%)                                                              P Effective credit losses CHF 24 m below statistical
                                                                   valuation adjustments
             Q1         Q2   Q3             Q4       Q1
                                                    2003         P NNA outflow of CHF 3.4 bn due to shifts from
                          2002
                                                                   time deposits to transaction accounts in corporate
                                                                   banking
(1) operating
(2) valuation adjustments, provisions and losses (provisions based on expected credit losses derived from statistical model)


                                                                                                                                          Slide 13
LIFE & PENSIONS
                 Segment Result                                              Key Profit & Loss Items
                                                                                                       Change vs
                                                              in CHF m                     Q1/03          Q1/02
                                                    111
                                           93
                15
                                                              Gross premiums written       6,499          (4%)
                                                              Benefits & claims (1)      (6,971)          (2%)
  in CHF m




                      (427)                                   Policy acquisition costs     (120)          50%
                                                              Administration costs         (322)          (6%)
                               (1,081)                        Investment income (2)        1,221          54%
Expense
                                                              P Premiums (GPW) down 4% due to selective
ratio (%)      6.4      14.6 14.6          13.4      6.8
                                                                underwriting / renewals and exceptionally strong
Return on                                                       single life business in Q1/02
invested 3.2             0.1      1.2       1.2      4.9      P Lower administration costs offset by higher
assets (%)
                                                                acquisition costs mainly due to accelerated DAC
               Q1       Q2 Q3              Q4       Q1          depreciation, in line with investment income
                                                   2003
                         2002                                   development
                                                              P Expense ratio up slightly by 0.4 ppts to 6.8%
(1) death and other benefits incurred & change in provision
    for future policyholder benefits (technical)
                                                              P Investment income significantly improved
(2) excluding separate account business


                                                                                                              Slide 14
INSURANCE
              Segment Result                                    Key Profit & Loss Items
                                                                                          Change vs
                                          92
                                                 in CHF m                     Q1/03          Q1/02
                                    6
                                                 Net premiums earned          3,978            6%
                                                 Claims & annuities         (2,826)            0%
 in CHF m




            (147)
                                                 Policy acquisition costs     (710)           24%
                                                 Administration costs         (472)           (6%)
                            (361)
                                                 Investment income              289          232%
                    (490)
                                                 P Premiums (NPE) up 6% driven by tariff increases
Combined
                                                 P Lower administration costs offset by higher
ratio (%) 103.9 103.7 102.8 103.2 100.7
                                                   acquisition costs mainly related to strong organic
Return on                                          growth and to the effect of fully integrating the
invested 1.2        (3.8)    1.6    0.5   3.5
                                                   book of business acquired from Prudential plc
assets (%)
                                                 P Underwriting result improved by CHF 137 m
             Q1     Q2 Q3           Q4     Q1
                                                   leading to a combined ratio of 100.7%
                                          2003
                     2002
                                                 P Investment income up significantly, driven by lower
                                                   impairments

                                                                                                  Slide 15
PRESENTATION
§ CONSOLIDATED RESULTS

§ CREDIT SUISSE FINANCIAL SERVICES

§ CREDIT SUISSE FIRST BOSTON

§ SUMMARY




§ CAUTIONARY STATEMENT REGARDING
  FORWARD-LOOKING INFORMATION




                                     Slide 16
CREDIT SUISSE FIRST BOSTON
OVERVIEW

             § Net operating profit of USD 292 m, up from USD 11 m in Q4/02
               and up 88% vs Q1/02
             § Net profit of USD 161 m vs net loss of CHF 811 m in Q4/02
               and net loss of USD 19 m in Q1/02
 Results
 Q1/2003     § Operating income up 24% vs Q4/02, driven by Fixed Income
               „ Up 34% vs Q4/02 and down 5% vs Q1/02 when adjusting for
                 Pershing consolidation differences
             § Substantial reduction in credit provisions

             § Finalized agreement with regulators to settle industry-wide
               investigations
             § Completed sale of Pershing
Highlights
Q1/2003      § Further key senior management appointments
               (Jerry Wood in Fixed Income, Michael Kenneally at CSAM)
             § Recovery of Fixed Income revenue momentum


                                                                             Slide 17
CREDIT SUISSE FIRST BOSTON
KEY FINANCIAL RESULTS
                                                                                      2002                                                2003
 in USD m                                                       Q1               Q2                Q3                Q4                    Q1
                                                                                                                                       2,920
Operating income                                            3,277             3,493             2,638             2,361
                                                                                                                                       2,905
 proforma excl. Pershing                                    3,046             3,277             2,428             2,166
                                                                                                                                       2,169
Operating expenses                                          2,583             2,655             2,169             1,870
                                                                                                                                       2,169
 proforma excl. Pershing                                    2,414             2,490             1,997             1,714
                                                                                                                                           128
Provisions                                                      202               260              560               657
Net operating profit (1)                                                                                                                   292
                                                                155               229            (255)                  11
                                                                                                                                          12.4
Operating ROE (1) (%)                                            6.9               9.9          (11.8)                0.4
                                                                                                                                          13.2
Pre-tax margin (1) (%)                                           5.0               7.7          (17.0)              (8.3)
Personnel expenses /
                                                                                                                                          51.7
 operating income (1) (%)                                      55.2             55.0              52.7              44.5
                                                                                                                                                     (2)
                                                                                                                                     19,218
Number of employees                                       25,970            25,265           24,961            23,424
(1) excludes exceptional items, cumulative effect of change in accounting principle and amortization of acquired intangible assets and goodwill
(2) Q1/03 excludes Pershing headcount of 3,913



                                                                                                                                                  Slide 18
INSTITUTIONAL SECURITIES
OVERVIEW
                 Segment Result                              Key Profit & Loss Items
                                                                                     Change vs
                                         348    in USD m                   Q1/03   Q4/02 Q1/02
                      296
                                                Operating income           2,616   39%     (5%)
                218
  in USD m




                                                Personnel expenses         1,361   64%    (12%)
                                    63
                                                Other operating expenses    574 (10%)      (7%)

                                                Provisions                  112    (83%) (44%)
                            (183)               § Strong Fixed Income performance but continued
                                                  low levels of equity new issuance and M&A
Value at Risk (1-day, 99%) in USD m
                                                § Improved results on non-continuing businesses
Period end 52.5 59.3 38.9 41.3 54.5
                                                  versus significant write-offs in 2002
           49.2 46.4 43.7 39.4 49.2
Average
                                                § Personnel expenses reflect increase in incentive
Pre-tax (1)
                                                  compensation due to rise in operating income
            9.9       13.0 (15.4) (5.9) 18.4
Margin(%)
                                                § Q4/02 provisions included USD 340 m reserve for
                Q1    Q2 Q3         Q4    Q1
                                                  losses inherent in non-impaired portfolio
                       2002              2003
(1) operating



                                                                                               Slide 19
INSTITUTIONAL SECURITIES OPERATING INCOME
  Fixed Income division            § Up 142% vs Q4/02, driven by developed credit products,
USD bn                               including increase in investment grade secondary trading,
                            1.4
 1.3 1.3       1.1                   increased mortgage activity and NCFE in Q4/02
                     0.6           § Increase in interest rate derivatives, favorably impacted by
                                     steep yield curve and increased volatility
                                   § Up 7% vs Q4/02, driven by customer volume in options and
      Equities division
                                     structured product derivatives
USD m
 855 760 718                       § Growth in prime banking business
             562 602
                                   § Cash business down due to decline in customer volume,
                                     lower margins and reduced equity new issuance
 Investment Banking division           Down 42% vs Q4/02, (Q4 incl. USD 309 m Swiss Re gain)
                                   §
USD m
                                       Lower equity new issuance; industry-wide volume fell 24%
                                   §
                 936
      907
 741                                   M&A in line with Q4/02, despite 19% lower industry volume
                                   §
            556        545
                                       Increased high-yield issuance volume and market share
                                   §
    quot;Legacyquot; assets (1)
                                   § Significant decrease in write-offs on non-continuing business
USD m
                                   § Net exposure reduced to USD 2.7 bn from USD 3.0 bn at
                            (42)
(202) (204)                          12/02
              (396) (273)

 Q1     Q2 Q3        Q4      Q1
         2002               2003                                                       (1) includes provisions


                                                                                                       Slide 20
CSFB FINANCIAL SERVICES
OVERVIEW
                     Segment Result                              Key Profit & Loss Items
                70      71                                                              Change vs
                                                   in USD m                   Q1/03   Q4/02   Q1/02
                                      48
                              37            37     Operating income            304    (37%) (43%)
  in USD m




                                                    proforma excl. Pershing    289         0%     (5%)

                                                   Operating expenses          234    (41%) (44%)
                                                   proforma excl. Pershing     234     (3%)       (5%)
Net new assets (USD bn)
CSAM (2.3) (4.1) (7.9) (5.8) (3.8)                 Provisions                   16          -   433%
         1.8    1.4   0.1 1.8 1.1
PCS
 Total (0.5) 2.7 (7.8) (4.0) (2.7)                 § Change to Pershing consolidation distorts
                                                     comparison to previous quarters – proforma
AuM      361            363   336     350   342
                                                     comparison more meaningful
(USD bn)
                                                   § CSAM operating income down, impacted by net
Pre-tax (1) 18.1       17.9   9.6   13.9 15.1
                                                     outflow of assets, market depreciation and
Margin(%)
                                                     seasonal impact of performance fees
                Q1      Q2   Q3       Q4     Q1
                                                   § PCS impacted by weak equity market
                                            2003
                          2002
(1) operating



                                                                                                    Slide 21
PRESENTATION
§ CONSOLIDATED RESULTS

§ CREDIT SUISSE FINANCIAL SERVICES

§ CREDIT SUISSE FIRST BOSTON

§ SUMMARY




§ CAUTIONARY STATEMENT REGARDING
  FORWARD-LOOKING INFORMATION




                                     Slide 22
SUMMARY

§ While the level of performance is not yet satisfactory, the Group made progress
  towards its goal to return to solid profitability in 2003

§ Key priorities for long-term success remain valid

      Continued growth of our client franchise
  „


      Strict cost control
  „


      Sustained profitability
  „


      Strong capital base
  „



§ Given the continued challenging market environment and global uncertainty,
  Credit Suisse Group remains cautious in its outlook for 2003



                                                                               Slide 23
Cautionary statement regarding forward-looking information
This presentation contains forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995.
Forward-looking statements involve inherent risks and uncertainties, and we
might not be able to achieve the predictions, forecasts, projections and other
outcomes we describe or imply in forward-looking statements.
A number of important factors could cause results to differ materially from the
plans, objectives, expectations, estimates and intentions we express in these
forward-looking statements, including those we identify in quot;Risk Factorsquot; in our
Annual Report on Form 20-F for the fiscal year ended December 31, 2002 filed
with the US Securities and Exchange Commission, and in other public filings and
press releases.
We do not intend to update these forward-looking statements except as may be
required by applicable laws.




                                                                              Slide 24

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.credit-suisse - Presentation

  • 2. PRESENTATION § CONSOLIDATED RESULTS § CREDIT SUISSE FINANCIAL SERVICES § CREDIT SUISSE FIRST BOSTON § SUMMARY § CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING INFORMATION Slide 1
  • 3. FIRST QUARTER 2003 NET PROFIT OVERVIEW Q1/03 4Q/02 1Q/02 in CHF m Credit Suisse 666 Financial Services 705 592 Credit Suisse 221 First Boston (1,252) (32) (235) Corporate Center & adjustments (403) (192) Group reported net profit/(loss) 652 (950) 368 232 Amortization of acquired intangible assets and goodwill 348 385 - Exceptional items (1) 1,462 - - Cumulative effect of change in accounting principle (520) - (28) Tax impact (190) (67) Group net operating profit 856 150 686 (1) for more information about these items, please refer to the quot;Quarterly Report Q4 and Financial Rewiew 2002quot; which is posted on our website at www.credit-suisse.com Slide 2
  • 4. HIGHLIGHTS OF Q1 RESULTS § Demonstrates the success of efforts to return the Group to profitability § Lower costs were a factor in all business areas § Despite challenges, the Group's franchise has remained strong „ Return to stronger revenues in CSFB Fixed Income „ Increased net new assets at Private Banking „ Selective premium growth at Winterthur, focussing on profitability § Delivering on the key priorities set in Q3/02 „ Further strengthen capital base „ Realign Winterthur to respond to the new operating environment „ Refocus and reduce the cost run-rates in European Private Banking „ Bring costs in line with revenues at CSFB Slide 3
  • 5. OPERATING INCOME Change vs Group Operating Income in CHF bn Q4/02 Q1/02 8.3 7.6 5.7 6.4 7.0 CSG total 10% (16%) 7.4 7.4 Banking* 8% (23%) 5.7 1.9 2.2 5.4 5.3 Interest income (14%) (11%) 1.7 2.1 1.9 Fees & 4.4 4.4 commission (15%) (36%) 2.8 3.3 3.3 Trading >500% 5% 1.3 1.2 0.1 0.0 0.9 1.5 1.4 1.0 0.5 0.5 Insurance* 11% 58% Q1 Q2 Q3 Q4 Q1 2002 2003 * excluding other ordinary income/(expenses), net Slide 4
  • 6. OPERATING EXPENSES AND DEPRECIATION Change vs in CHF bn Q4/02 Q1/02 7.0 7.0 5.9 5.7 Total (5%) (22%) 5.4 4.8 4.8 Personnel 5% (25%) 3.8 3.5 expenses 3.6 Other operating (16%) (17%) 1.6 1.6 1.7 1.8 expenses 1.4 0.6 Depreciation (34%) (13%) 0.6 0.5 0.5 0.4 Q1 Q2 Q3 Q4 Q1 2002 2003 Slide 5
  • 7. PROVISIONS Valuation Adjustments, Provisions and Losses in CHF m 1,440 adjustment in the method of estimating 973 inherent loss allowance 155 778 Non credit-related 106 Credit-related at CSFS 24 562 Credit-related at CSFB 164 51 471 81 734 129 233 88 471 45 387 67 213 126 Q1 Q2 Q3 Q4 Q1 2002 2003 Note: Totals include Corporate Center and adjustments but exclude exceptional provisions of CHF 984 m in Q4/02 Slide 6
  • 8. IMPAIRED LOANS Total Impaired Loans in CHF bn 15.6 14.5 13.0 12.3 12.4 6.0 10.8 5.7 5.0 5.0 5.5 CSFB 4.3 9.5 8.8 8.0 7.3 6.9 CSFS 6.5 03/03 12/01 03/02 06/02 09/02 12/02 6.0% 5.0% 5.1% 4.6% 4.9% 4.1% Impaired loans as % of due from banks and customers (1) 59.5% 60.4% 60.2% 60.0% 62.3% 63.8% Valuation allowance as % of impaired loans (1) due from banks and customers and mortgages (excluding securities lending and reverse repurchase agreements) Slide 7
  • 9. BANKING CAPITAL RATIOS AS OF MARCH 31, 2003 CSG Credit Suisse in CHF m Consolidated Credit Suisse First Boston (1) (1) Book equity 6,739 19,659 31,402 Deduction of goodwill (275) (8,145) (10,022) Other tier 1 adjustments (246) (282) (862) Tier 1 capital 6,218 11,232 20,517 (2) acquired intangible assets 70 1,881 1,948 hybrid capital - 1,012 2,146 BIS risk-weighted assets 82,801 107,320 205,548 Tier 1 capital ratio 7.5% 10.5% 10.0% excl. acquired intangible assets 7.4% 9.0% 9.2% (1) consolidated banking entities Credit Suisse and Credit Suisse First Boston (2) net of tax liability Slide 8
  • 10. PRESENTATION § CONSOLIDATED RESULTS § CREDIT SUISSE FINANCIAL SERVICES § CREDIT SUISSE FIRST BOSTON § SUMMARY § CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING INFORMATION Slide 9
  • 11. CREDIT SUISSE FINANCIAL SERVICES OVERVIEW § Net profit of CHF 666 m, up 13% vs Q1/02 (down 6% vs Q4/02) § Net operating profit of CHF 690 m, up 11% vs Q1/02 Results (up 29% vs Q4/02) Q1/2003 § All segments with improved results vs Q4/02, leading to an ROE of 22.6% § Progress in cost management „ operating expenses in banking segments down 9% vs Q4/02 „ administration costs in insurance segments down 6% vs Q1/02 Highlights § Increasing NNA in Private Banking and improved investment Q1/2003 income in insurance segments § Realignment of the Winterthur organization well on track § Refocusing of European Private Banking almost completed § Good progress towards our goal to return to solid profitability in 2003 Outlook § CSFS remains exposed to continued volatility in the financial markets, particularly in Life & Pensions Slide 10
  • 12. PRIVATE BANKING Segment Result Key Profit & Loss Items Change vs 608 in CHF m Q1/03 Q4/02 Q1/02 470 Operating income 1,310 (2%) (21%) in CHF m 337 371 293 Operating expenses 771 (7%) (8%) 10% P Operating income in line with 2H/2002 but down (39)% 21% vs Q1/02 P Progress in cost management Gross P Gross margin stable (112bp for Q4/02, restated margin 126 120 107 112 114 for transfer of affluent clients to CRB, formerly (bp) published 118bp) NNA 9.2 5.6 3.4 0.9 1.5 P Increased net new assets (CHF bn) Q1 Q2 Q3 Q4 Q1 2003 2002 Slide 11
  • 13. PRIVATE BANKING REDUCTION IN OPERATING INCOME Q1/03 vs Q1/02 in CHF m § Lower transaction volume driven by investor passivity 1,660 (brokerage down 36%, 189 trading income down 30%) 145 lower 1,310 16 transaction § CHF 75 bn lower AuM base lower lower volume AuM driven by lower equity interest base margin valuations (53%) and FX impact (47%) § Lower interest margin on liabilities driven by low interest Q1/2003 Q1/2002 rate environment Slide 12
  • 14. CORPORATE & RETAIL BANKING Segment Result Key Profit & Loss Items Change vs 146 in CHF m Q1/03 Q4/02 Q1/02 124 112 111 Operating income 734 3% (7%) in CHF m 48 Operating expenses 473 (14%) (3%) 158% (15)% (2) Provisions 77 (1%) (13%) C/I- 64.6 72.5 71.8 80.8 67.4 P Operating income slightly up vs Q4/02 while ratio (%) further progress in cost management and a seasonally lower cost level in Q1 ROE (1) 11.4 8.4 8.8 4.0 10.7 (%) P Effective credit losses CHF 24 m below statistical valuation adjustments Q1 Q2 Q3 Q4 Q1 2003 P NNA outflow of CHF 3.4 bn due to shifts from 2002 time deposits to transaction accounts in corporate banking (1) operating (2) valuation adjustments, provisions and losses (provisions based on expected credit losses derived from statistical model) Slide 13
  • 15. LIFE & PENSIONS Segment Result Key Profit & Loss Items Change vs in CHF m Q1/03 Q1/02 111 93 15 Gross premiums written 6,499 (4%) Benefits & claims (1) (6,971) (2%) in CHF m (427) Policy acquisition costs (120) 50% Administration costs (322) (6%) (1,081) Investment income (2) 1,221 54% Expense P Premiums (GPW) down 4% due to selective ratio (%) 6.4 14.6 14.6 13.4 6.8 underwriting / renewals and exceptionally strong Return on single life business in Q1/02 invested 3.2 0.1 1.2 1.2 4.9 P Lower administration costs offset by higher assets (%) acquisition costs mainly due to accelerated DAC Q1 Q2 Q3 Q4 Q1 depreciation, in line with investment income 2003 2002 development P Expense ratio up slightly by 0.4 ppts to 6.8% (1) death and other benefits incurred & change in provision for future policyholder benefits (technical) P Investment income significantly improved (2) excluding separate account business Slide 14
  • 16. INSURANCE Segment Result Key Profit & Loss Items Change vs 92 in CHF m Q1/03 Q1/02 6 Net premiums earned 3,978 6% Claims & annuities (2,826) 0% in CHF m (147) Policy acquisition costs (710) 24% Administration costs (472) (6%) (361) Investment income 289 232% (490) P Premiums (NPE) up 6% driven by tariff increases Combined P Lower administration costs offset by higher ratio (%) 103.9 103.7 102.8 103.2 100.7 acquisition costs mainly related to strong organic Return on growth and to the effect of fully integrating the invested 1.2 (3.8) 1.6 0.5 3.5 book of business acquired from Prudential plc assets (%) P Underwriting result improved by CHF 137 m Q1 Q2 Q3 Q4 Q1 leading to a combined ratio of 100.7% 2003 2002 P Investment income up significantly, driven by lower impairments Slide 15
  • 17. PRESENTATION § CONSOLIDATED RESULTS § CREDIT SUISSE FINANCIAL SERVICES § CREDIT SUISSE FIRST BOSTON § SUMMARY § CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING INFORMATION Slide 16
  • 18. CREDIT SUISSE FIRST BOSTON OVERVIEW § Net operating profit of USD 292 m, up from USD 11 m in Q4/02 and up 88% vs Q1/02 § Net profit of USD 161 m vs net loss of CHF 811 m in Q4/02 and net loss of USD 19 m in Q1/02 Results Q1/2003 § Operating income up 24% vs Q4/02, driven by Fixed Income „ Up 34% vs Q4/02 and down 5% vs Q1/02 when adjusting for Pershing consolidation differences § Substantial reduction in credit provisions § Finalized agreement with regulators to settle industry-wide investigations § Completed sale of Pershing Highlights Q1/2003 § Further key senior management appointments (Jerry Wood in Fixed Income, Michael Kenneally at CSAM) § Recovery of Fixed Income revenue momentum Slide 17
  • 19. CREDIT SUISSE FIRST BOSTON KEY FINANCIAL RESULTS 2002 2003 in USD m Q1 Q2 Q3 Q4 Q1 2,920 Operating income 3,277 3,493 2,638 2,361 2,905 proforma excl. Pershing 3,046 3,277 2,428 2,166 2,169 Operating expenses 2,583 2,655 2,169 1,870 2,169 proforma excl. Pershing 2,414 2,490 1,997 1,714 128 Provisions 202 260 560 657 Net operating profit (1) 292 155 229 (255) 11 12.4 Operating ROE (1) (%) 6.9 9.9 (11.8) 0.4 13.2 Pre-tax margin (1) (%) 5.0 7.7 (17.0) (8.3) Personnel expenses / 51.7 operating income (1) (%) 55.2 55.0 52.7 44.5 (2) 19,218 Number of employees 25,970 25,265 24,961 23,424 (1) excludes exceptional items, cumulative effect of change in accounting principle and amortization of acquired intangible assets and goodwill (2) Q1/03 excludes Pershing headcount of 3,913 Slide 18
  • 20. INSTITUTIONAL SECURITIES OVERVIEW Segment Result Key Profit & Loss Items Change vs 348 in USD m Q1/03 Q4/02 Q1/02 296 Operating income 2,616 39% (5%) 218 in USD m Personnel expenses 1,361 64% (12%) 63 Other operating expenses 574 (10%) (7%) Provisions 112 (83%) (44%) (183) § Strong Fixed Income performance but continued low levels of equity new issuance and M&A Value at Risk (1-day, 99%) in USD m § Improved results on non-continuing businesses Period end 52.5 59.3 38.9 41.3 54.5 versus significant write-offs in 2002 49.2 46.4 43.7 39.4 49.2 Average § Personnel expenses reflect increase in incentive Pre-tax (1) compensation due to rise in operating income 9.9 13.0 (15.4) (5.9) 18.4 Margin(%) § Q4/02 provisions included USD 340 m reserve for Q1 Q2 Q3 Q4 Q1 losses inherent in non-impaired portfolio 2002 2003 (1) operating Slide 19
  • 21. INSTITUTIONAL SECURITIES OPERATING INCOME Fixed Income division § Up 142% vs Q4/02, driven by developed credit products, USD bn including increase in investment grade secondary trading, 1.4 1.3 1.3 1.1 increased mortgage activity and NCFE in Q4/02 0.6 § Increase in interest rate derivatives, favorably impacted by steep yield curve and increased volatility § Up 7% vs Q4/02, driven by customer volume in options and Equities division structured product derivatives USD m 855 760 718 § Growth in prime banking business 562 602 § Cash business down due to decline in customer volume, lower margins and reduced equity new issuance Investment Banking division Down 42% vs Q4/02, (Q4 incl. USD 309 m Swiss Re gain) § USD m Lower equity new issuance; industry-wide volume fell 24% § 936 907 741 M&A in line with Q4/02, despite 19% lower industry volume § 556 545 Increased high-yield issuance volume and market share § quot;Legacyquot; assets (1) § Significant decrease in write-offs on non-continuing business USD m § Net exposure reduced to USD 2.7 bn from USD 3.0 bn at (42) (202) (204) 12/02 (396) (273) Q1 Q2 Q3 Q4 Q1 2002 2003 (1) includes provisions Slide 20
  • 22. CSFB FINANCIAL SERVICES OVERVIEW Segment Result Key Profit & Loss Items 70 71 Change vs in USD m Q1/03 Q4/02 Q1/02 48 37 37 Operating income 304 (37%) (43%) in USD m proforma excl. Pershing 289 0% (5%) Operating expenses 234 (41%) (44%) proforma excl. Pershing 234 (3%) (5%) Net new assets (USD bn) CSAM (2.3) (4.1) (7.9) (5.8) (3.8) Provisions 16 - 433% 1.8 1.4 0.1 1.8 1.1 PCS Total (0.5) 2.7 (7.8) (4.0) (2.7) § Change to Pershing consolidation distorts comparison to previous quarters – proforma AuM 361 363 336 350 342 comparison more meaningful (USD bn) § CSAM operating income down, impacted by net Pre-tax (1) 18.1 17.9 9.6 13.9 15.1 outflow of assets, market depreciation and Margin(%) seasonal impact of performance fees Q1 Q2 Q3 Q4 Q1 § PCS impacted by weak equity market 2003 2002 (1) operating Slide 21
  • 23. PRESENTATION § CONSOLIDATED RESULTS § CREDIT SUISSE FINANCIAL SERVICES § CREDIT SUISSE FIRST BOSTON § SUMMARY § CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING INFORMATION Slide 22
  • 24. SUMMARY § While the level of performance is not yet satisfactory, the Group made progress towards its goal to return to solid profitability in 2003 § Key priorities for long-term success remain valid Continued growth of our client franchise „ Strict cost control „ Sustained profitability „ Strong capital base „ § Given the continued challenging market environment and global uncertainty, Credit Suisse Group remains cautious in its outlook for 2003 Slide 23
  • 25. Cautionary statement regarding forward-looking information This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, objectives, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in quot;Risk Factorsquot; in our Annual Report on Form 20-F for the fiscal year ended December 31, 2002 filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements except as may be required by applicable laws. Slide 24