A presentation from the 2014 Annual Results and Impact Evaluation Workshop for RBF, held in Buenos Aires, Argentina.

1. 4. New technologies for
Demand Side RBF

2. A. Brief overview of DSF
B. Case study: eVouchers in Ethiopia
C. Case study: Mobile Money for DSF (and SSF)
Outline
of
the
session
2

3. A. Brief
overview
of
DSF
Conditional Cash Transfers (CCT) Vouchers Health Insurance
3

4. B.
Case
study:
eVouchers
in
Ethiopia
• MSI Ethiopia started in 2012 a voucher
programme for FP (IUD);
• Targeted towards poor and
marginalised young people (15-29
years);
• Piloted in 5 towns and scaled up to an
additional 20 towns (over 18,000
eVouchers issued);
• Aims are to reduce management cost
and simplify monitoring;
4

5. Dutch
Government
(donor)
Management
Agency
(MSI)
Targeted
clients
Service
provider
(health
facili@es)
SMS
voucher
code
Shows
voucher
code
③
Delivers
services
Verifies
voucher
validity
Payment
Submits
SMS
claims
form
①
②
④
⑤
⑥
⑦
B.
Case
study:
eVouchers
in
Ethiopia

6. B.
Case
study:
eVouchers
in
Ethiopia
Results
and
challenges
46%
• Many were poor
• Increased administrative efficiency.
redemption
rate
(8,278/18,095
vouchers)
92%
were 15-29 years
old
6
24%
phone ownership

7. C.
Case
study:
Mobile
Money
for
DSF
(and
SSF)
What is it and
how does it work?
7

8. C.
Case
study:
Mobile
Money
for
DSF
(and
SSF)
Why mobile money (MM)?
• Very limited access to banks and
twice as many MM kiosks in early 2011;
• Transport cost, risk of fraud and
security risks linked to cash payments;
Marie Stopes Madagascar FP voucher programme
MM kiosk
8

9. C.
Case
study:
Mobile
Money
for
DSF
(and
SSF)
How does the claims processing work?
Marie Stopes Madagascar FP voucher programme
MM kiosk
9

10. C.
Case
study:
Mobile
Money
for
DSF
(and
SSF)
Results:
• 29% of vouchers distributed reimbursed via
MM;
• 35% of claims reimbursed within 48hours;
• Increased financial and administrative
efficiency;
Marie Stopes Madagascar FP voucher programme
10

11. C.
Case
study:
Mobile
Money
for
DSF
(and
SSF)
Challenges, limitations and lessons learned:
• Issues with some MM operators in the country;
• Automated payments limit risk of fraud and data entry errors;
• SMS claims should be short and easy to type and sent via a
toll-free number.
Marie Stopes Madagascar FP voucher programme
11

12. C.
Case
study:
Mobile
Money
for
DSF
(and
SSF)
Some considerations for mobile money:
Liquidity (Mozambique) Policy (Bihar, India) Phone ownership (Pakistan)
12

13. 5.
Take
away
messages

14. Vote for the two most important take away
messages!
1. Technology
will
play
a
key
role
in
future
RBF
systems
2. Technology
can
help
reach
the
poorest
and
improve
coverage
3. Technology
is
essen@al
for
transparency
and
good
governance
4. Technology
can
improve
efficiency
and
reduce
implementa@on
cost
of
RBF
5. New
technology
is
aPrac@ve
but
beware
of
the
hype:
do
not
underes@mate
the
cost,
complexity
and
burden!
6. Argen@nian
wine
is
excellent!
14

15. Thank
you!