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31 de may. de 2013
© 2012 IBM CorporationIBM Endpoint Manager forServer AutomationProduct Introduction and Overview[NAME], [TITLE][DATE]
© 2013 IBM Corporation2IBM Endpoint ManagerSystems Infrastructures Today Pressure from All Sides…Vendors“Standardize…”“Appliances…”“Commoditize…”“Cloud…”Standardizationthrough automationConsultants“Strategy and change…”React faster to customer needsLine of Business“Deliver my new application, quickly…”Fast & easy server builds with simplified operationalmaintenanceCFO“Reduce cost,Use what you have,Meet regulations,”Single automationsolution for Allendpoints – physical,virtual, fixed or mobile
© 2013 IBM Corporation3IBM Endpoint ManagerIBM Endpoint ManagerContinuously monitor the health and security of all enterprise computers in real-timevia a single, policy-driven agentEndpoints• One infrastructure:management server, console,agent for Windows, Mac,Unix, Linux, Mobile• Scales to 250,000 endpointsper management server• Robust, flexible architecturewith built-in failover• Nearly-invisible impact tonetwork, endpoints• Operates in low-bandwidth /high-latency environments• Physical or virtual, network orInternet-connectedIBM Endpoint ManagerPatchManagementLifecycleManagementSoftware UseAnalysisPowerManagementMobileDevicesSecurity andComplianceCoreProtectionDesktop / laptop / server endpoint Mobile Purpose specificSystems Management Security ManagementServerAutomation
© 2013 IBM Corporation4IBM Endpoint ManagerSecurity &ComplianceVulnerability AssessmentCompliance Analytics3rd Party EndpointProtection ManagementPatchManagementSecurity ConfigurationManagementCoreProtectionAnti-MalwareFirewallData Protection(add-on)Software UseAnalysisSoftware CatalogCorrelationSoftware UsageReportingSoftwareInventoryPatchManagementOffline VMPatchingApplicationPatchingOSPatchingMobileDevicesComplianceApp MgmtMobileDevice MgmtThe IBM Endpoint Manager FamilyMiddleware ManagementMulti-Platform OS DeploymentPhysical & VirtualServer Lifecycle ManagementCross-Server Sequenced TaskAutomation (e.g. Patch OS onServer Cluster)ServerAutomationPowerManagementWindows &MacsCarbon, costreduction reportsEnd-userDashboardLifecycleManagementSoftwareDistributionOS DeploymentRemote ControlPatchManagementBasic HW &SW InventoryLifecycleManagementStarter Kit
© 2013 IBM Corporation5IBM Endpoint ManagerStores / KiosksWANData centerHeadquartersRemote officesDistribution centerInternetWiFiAirportHotelCoffee shopHomeLeased line3GWiFiIBM Endpoint Manager, built on BigFix technologyWhether it’s a Mac connecting from hotel WiFi, a Windows laptop at 30K feet or a Red Hat Linux Serverin your data center, IBM Endpoint Manager has it covered. In real time, at any scale.SatelliteNetwork-friendly architecture deliverslarge packages without disrupting criticalbusiness applicationsSingle, intelligentagent uses <2%CPU, <10MB RAMCloud-based servicecontinuously providesnew patch, policyupdatesFull command andcontrol of Internet-connected devicesUse existing computersas Relays to minimizenetwork trafficContent UpdateServiceLeasedline
© 2013 IBM Corporation6IBM Endpoint ManagerIBM Endpoint Manager elementsSingle server and console• Highly secure, highly available• Aggregates data, analyzes and reports• Manages up to 250K endpoints per serverFlexible policy language (Fixlets)• Thousands of out-of-the-box policies• Best practices for operations and security• Simple custom policy authoring• Highly extensible/applicable across all platformsVirtual infrastructure• Designate IBM Endpoint Manager agent as a relayor discovery point in minutes• Provides built-in redundancy• Leverages existing systems/shared infrastructureSingle intelligent agent• Continuous self-assessment• Continuous policy enforcement• Minimal system impact (<2% CPU, <10MB RAM)
© 2013 IBM Corporation7IBM Endpoint ManagerServer Management teams need to: Coordinate Server Builds (Incl. Bare metal up) Deploy and manage both Physical and Virtual servers Patch operating systems on application clusters (Client-Server Apps) Patch Middleware Applications Find an easier way to Automate routine system administrator tasksThey have Multiple Tools and Teams and skill sets tomanage distributed and datacenter servers acrossall platforms with no integrationOngoing Budget reductions forcing IT Managers to improve efficiency!
© 2013 IBM Corporation8IBM Endpoint ManagerSimplify Server Management, Reduce CostsIBM Endpoint Manager for Server AutomationConsolidate tools / teams throughstreamlined management of ALLserversReduce human errors, simplifyapplication lifecycle managementReduce costs & improveOperational efficiency withcustom automationEndpoint ManagementSystemsManagementSecurityManagementCommon agentUnified consoleSingle mgmtserverManaged = SecureDesktops,Laptops,& ServersSmartphones& TabletsPurpose-specificEndpoints
© 2013 IBM Corporation9IBM Endpoint ManagerConsolidate Tools / Teams through streamlined management ofALL serversHow do I manage the lifecycle of EVERY Endpoint ?
© 2013 IBM Corporation10IBM Endpoint ManagerReduce human errors, simplify application lifecycle management Physical Server Build – Single Server- e.g.Deploy OS, Install Mozilla Firefox 18.0 followed byan upgrade to 18.0.2; Deploy middleware andapplication stacks Virtual Server Build – Provision a VM from ISOor Template and deploy software Server Patch (Client-Server scenario) - Shutdown client services, stop server, apply patch toserver, restart server, start client services Sequenced OS Patching – Across differentenvironments (across systems that form aservice, e.g. email) Patch Rollout – Patch machines 1-10, then 11-50, then 51-1000 (patch Development, then patchTest, then patch Production Environment)How do I lower costs for server builds and patching?Task sequencingUpdate 90,000 servers in days with70% less infrastructure than currentlyusing. Patch the OS of a client-serversystem in 1 hour or build a 2 tierapplication in hours.Take endpoint automation to the next level:
© 2013 IBM Corporation11IBM Endpoint ManagerReduce costs & improve operational efficiency with custom automation Leverage “Out of the Box” IEM fixlets,Tasks and baselines in an AutomationPlan across groups of related servers No programming skill required - SimpleUI to build automation Higher levels of automation - All planscan be created, saved, and re-used Conditional logic for each step in a plan(initially success/failure) View execution of plans - Completedand running with drilldownHow do I automate labor intensive system administrator tasks?DatabaseServerApplicationServer1. 2.3.Client Workstations1. Upgrade the DB server2. If successful, upgrade the Application server3. If 1& 2 are successful upgrade the Clientworkstations4. If any Failures occur, stop further updates
© 2013 IBM Corporation12IBM Endpoint ManagerIBM Endpoint Manager for Server Automation DifferentiatorsSmartCloudOrchestrationEndpointManagementA Single Solution to Manage ALL Clients, Servers & Cloud Endpoints:1 console, 1 agent, 1 server: 250,000 endpoints, 90+ OS versionsConsolidate tools / teams through streamlined management of ALL servers Lower costs with a single user interface across all endpoints Seamless physical and virtual server managementReduce human errors, simplify application lifecycle management Speed server delivery with automated physical and virtual server builds Less downtime with efficient sequenced patchingReduce costs & improve Operational efficiency with custom automation Fast time to value with ―Out of the Box‖ IEM fixlets All team members can build automation since no programming skill is requiredUnified Device ManagementDatacenterPhysical & VirtualServersDistributedServers
© 2013 IBM Corporation13IBM Endpoint ManagerBACKUP SLIDES• Product overview slide• More details/samples of automation• Cloud positioning• Internal customer example• Product screen shots
© 2013 IBM Corporation14IBM Endpoint ManagerServer AutomationManage thelifecycle of datacenter serversThousands ofautomationscriptsPatching formulti-tier serverapplicationsSupports bothphysical andvirtualReduce costs & Improve efficiency with workflow automation• Provides automated sequencing of sys admin tasksConsolidate tools and save money through streamlined management ofALL servers• Deploy and Manage both physical and virtual serversReduce human errors by extending automation to business applications• e.g. Patch operating systems on application clustersServer Automation leverages Endpoint Manager’s ―Out-of-the-Box‖content and simplifies re-use of customer’s best practicesSupports creation of new virtual machines from templates and ISOimagesProvides the ability to manage instances and profiles for WebSphereApplication Server, IBM DB2 and SQL ServerIBM Endpoint Manager for Server Automation: Enables users to performadvanced server management, including custom task sequencing—withoutthe need for programming skills.
© 2013 IBM Corporation15IBM Endpoint ManagerCreate a new online shopping service instance andadd to poolAutomation Plan Steps: (sequence of fixlets, tasks, baselines)1. Create VM (server A for database)2. Install DB23. Create DB2 instance4. Create VM (server B for web app server)5. Install WAS6. Patch WAS7. Install Online Shopping web application8. Start DB2 instance9. Create DB to support web application10.Configure Online Shopping app to use DB11.Add Online Shopping Service to poolWASDB2Online ShoppingWASDB2Online ShoppingWASDB2Online ShoppingWASDB2Online ShoppingOnline Shopping Service PoolOnline Shopping Service Instanceserver Bserver Aserver Aserver Bserver Aserver BServer Automation Plan - ExampleWASDB2Online ShoppingAutomation Plan: Expand Online Shopping Service by DeployingAnother Instance of Online Shopping Web Application:We’ll see a similar Automation Plan in the demo - DayTrader
© 2013 IBM Corporation16IBM Endpoint ManagerOrchestrationNetwork ManagementEndpointManagementApplication PerformanceMonitoringUsage and AccountingStorage ManagementWorkload Optimized CloudOrchestration uses other domains to deliver servicesEndpoint Management will be leveraged by SmartCloud Orchestrator forPatch and Lifecycle management. Also for configuration compliance1. Analyze Configuration settings on any Endpoint2. Update software configuration on any Endpoint3. Enforce configuration compliance on any EndpointEndpoint Management Positioning With CloudSmartCloud OrchestratorSmartCloud Provisioning
© 2013 IBM Corporation17IBM Endpoint ManagerCustomer Engagement Example“Server Automation is exactly what we need!”• Customer has a Homegrown solution that they are finding difficult to maintain.• They need to drive an ordered sequence of patching/updating a Client/Server applicationacross many endpoints in what they call a ―Site‖.• Each site has 1 Database Server, 1 Application Server and roughly 100 client computers.They need to perform these process several times each month with Endpoint Manager:• Upgrade the DB server• If successful, upgrade the Application server• If 1& 2 are successful upgrade the Client workstations• If any Failures occur, stop further updatesOther requirements:• Scheduling• Targeting by custom computer property• Download/pre-cache updates and save automation plans as templates for each ―Site‖
© 2013 IBM Corporation18IBM Endpoint ManagerIEM for Server Automation - Screen shots
© 2013 IBM Corporation19IBM Endpoint Manager Example Automation Plan19Server Automation Plans are setup, configured, and run through the Endpoint ManagerConsole, driven by interactive wizards.
© 2013 IBM Corporation20IBM Endpoint Manager Adding Steps to a Plan20Automation Plan steps are based on Fixlet messages, the same policies that are usedthroughout Endpoint Manager
© 2013 IBM Corporation21IBM Endpoint Manager Select Targets Individually or by Group21All the usual targeting and information from Endpoint Manager is available in Server Automation
© 2013 IBM Corporation22IBM Endpoint Manager Targeting Servers by Property22Endpoint Manager actions can be targeted by properties of the target, and each agent willdetermine if it meets the target property for applying the automation plan actions.
© 2013 IBM Corporation23IBM Endpoint ManagerMore Screen Shots
© 2013 IBM Corporation24IBM Endpoint ManagerAutomation Plan UI – viewing steps in an automation plan
© 2013 IBM Corporation25IBM Endpoint ManagerAdd Step UI – adding steps to an Automation Plan
© 2013 IBM Corporation26IBM Endpoint ManagerAutomation Plan Take Action Dialog – specifying targets
© 2013 IBM Corporation27IBM Endpoint ManagerParameterized task in the regular TEM UI
© 2013 IBM Corporation28IBM Endpoint ManagerAutomation Plan Take Action Dialog – specifying parameters
© 2013 IBM Corporation29IBM Endpoint ManagerAutomation Plan Action History – status of running automation plan