This presentation compares over a large sample of countries from all regions of the world their comparative rankings in terms of e-Government and e-Participation using data from the United Nations. It shows that the possibilities for the participation of the people on government matters expand more than proportionately as governments adopt ICT technologies. This is an expected outcome since after governments apply ICT to comparatively more basic tasks, they tend to offer more online public services and develop capacities for a two-way communication with the people.

1. E-GOVERNMENT AND E-PARTICIPATION
Roberto Villarreal
August 2012

2. INTRODUCTION
• The following slides depict some data on the use of information and
communications technologies (ICT) in government
– The first refers generally to all government activities whereas the second focuses more
specifically on communications with citizens
– These uses or practices are denoted, respectively, as e-Government and e-Participation
in the usual terminology in which the prefix e- stands for “electronic”
• The slides were prepared with data from the United Nations Department
for Economic and Social Affairs (UNDESA), E-Government database
(http://www2.unpan.org/egovkb/).
– Slide one shows how countries advanced in the international rankings of e-Government
over the period 2005-2012.
– Slide two correlates the rankings on e-Government* and e-Participation
• As it can be seen, the higher a country ranks in e-Government, e-Participation is higher and
even proportionately more so
* The source uses in the two years under consideration the different expressions e-Govererment
Index and e-Services Index in reference to the same indicator. Consultations with the staff
confirmed that these are indeed taken as synonimous.

3. FIGURE 2.9
INTERNATIONAL RANKINGS IN TERMS OF THE E-GOVERNMENT INDEX, COUNTRIES AROUND THE WORLD, 2005 AND 2012
180 170 160 150 140 130 120 110 100 90 80 70 60 50 40 30 20 10 Korea0
International rankings in 2005 Netherlands Denmark
0
France Finland USA
Norway Sweden
New Zealand
Switzerland 10
Australia
Liechtenstein Israel Canada
Luxembourg Singapore
USA Spain Estonia Germany
Slovenia Japan 20
Monaco Russia United Arab Emirates Belgium Iceland
Hungary Austria
Croatia Lithuania Italy
Ireland 30
Kazakhstan Bahrain Greece Portugal Malta
Malaysia Chile
Saudi Arabia Colombia Latvia 40
Barbados Cyprus
Czech Rep
Antigua Barbuda Qatar Uruguay Poland
Serbia San Marino 50
Brunei Slovakia Mexico
Montenegro Argentina
Andorra Bulgaria Brazil
Kuwait 60
Oman Bahamas Belarus Romania
Trinidad Tobago Panama
Georgia Ukraine
Macedonia 70
Dominica Grenada Mongolia
El Salvador Costa Rica
Bosnia Herzegovina Turkey China
St Vincent Grenadines 80
Viet Nam St Kitts Nevis Peru
Seychelles Philippines
Albania Dominican Rep Lebanon
Uzbekistan Saint Lucia Thailand 90
Armenia Indonesia
Azerbaijan Maldives Jordan Mauritius
Kyrgyzstan
Iran Ecuador 100
Tunisia Paraguay Fiji South Africa
Egypt
Cuba Bolivia Jamaica
Guatemala Guyana 110
Palau Honduras Tonga
Cape Verde Samoa Sri Lanka
Kenya Moldova
Tajikistan Botswana 120
Turkmenistan Namibia Belize
Micronesia Syria India
Dem Rep Korea Gabon Nicaragua
Algeria Zimbabwe 130
Tuvalu Vanuatu SaoTome Principe
Tanzania Lesotho
Nauru Rwanda Iraq
Morocco 140
Angola Uganda Swaziland
Marshall Is Cameroon Ghana
Kiribati Madagascar
Zambia Bangladesh Bhutan 150
Laos Pakistan Cambodia
Equatorial Guinea Congo
Mozambique Malawi Myanmar 160
Gambia Senegal
Nigeria Nepal
Cote D’Ivoire Sudan
Liberia Yemen Solomon Is 170
Ethiopia Timor Leste
DR Congo Comoros Djibouti
Burundi Togo Paoua New Guinea
Guninea-Bissau Eritrea Benin International rankings in 2012 180
Afghanistan Mauritania
Chad Sierra Leone
NOTES: Not all countries are labelled in the figure due to space limitations.. Countries above (below) the diagonal line improved (worsened) their intenational ranking
because their advancement in e-government was comparatively larger (smaller). Than that of other countries.
SOURCE: Prepared with data from the United Nations Department for Economic and Social Affairs (UNDESA), E-Government database (http://www2.unpan.org/egovkb/).

4. FIGURE 2.8
ONLINE PUBLIC SERVICE PROVISION AND GOVERNMENT-PROMOTED ONLINE ENGAGEMENT OF THE PEOPLE AND THEIR
ORGANIZATIONS IN PUBLIC ADMINISTRATION AFFAIRS, IN COUNTRIES AROUND THE WORLD, 2012
1
E-Participation Index Netherlands Korea
Kazakhstan Singapore
0.9 Israel UK USA
0.8 Japan, United Arab Emirates
Germany Estonia
Australia
Colombia Finland
0.7 Norway
Egypt Sweden Canada
Russia Chile Bahrain
Qatar
Saudi Arabia
0.6 Mongolia
Mexico France
El Salvador New Zealand Denmark
Lithuania Spain Malaysia
0.5
Dominican Rep Brunei Brazil
Oman Hungary
0.4 Peru, Moldova
Luxembourg
Tunisia
Portugal Austria
Ethiopia Montenegro
Switzerland
Costa Rica Thailand, Greece
0.3 Panama
Kyrgyztan Argentina Italy Croatia
Czech Rep
Venezuela Uzbek Malta
Serbia
Senegal, Guatemala
Bolivia China
Liechtenstein
0.2 Grenada Indonesia Latvia Slovenia
Nigeria Monaco Iran Georgia
Paraguay Kuwait
Afghanistan SouthAfrica Iceland Uruguay
India, Belgium
0.1 Gabon Iraq Jordan VietNam Slovakia Ireland Poland
Somalia Benin Sudan
GuineaBissau Cyprus
CenAfRep Cuba
Algeria Angola Kenya Turkey Romania
Guinea
0 Lybia Barbados Bulgaria Online Services Index
0 Tuvalu 0.1 0.2 Guyana Gambia Bosnia Herzegovina
0.3 0.4 0.5 0.6 0.7 0.8 0.9 1
NOTE: Not all countries are labelled in the figure due to space limitations.
SOURCE: Prepared with data from the United Nations Department for Economic and Social Affairs (UNDESA), E-Government database

5. END OF PRESENTATION