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THE RELATIONSHIP BETWEEN
CULTURE AND PUBLIC LIBRARY USE:
NON-WESTERN STUDENTS IN
SCOTLAND
Rachel Salzano
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
Researcher Introduction
■ Rachel Salzano - PhD Student
■ Hazel Hall – Director of Studies
■ Gemma Webster – Supervisor
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
Culture
■ A population’s values systems, patterns of
behaviours, and accepted norms derived
from historical traditions and passed from
one generation to the next
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
This Photo by Unknown Author is licensed under CC BY-NC-ND
Topic Background
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
■ Information behaviours tied to culture
(e.g. Kitayama & Uskul, 2011)
■ Increased global movement
■ Purpose of public libraries (e.g.
Audunson et al., 2011)
Culture and Resource Use
■ Research on information behaviours
(e.g. Borkert et al., 2018)
■ Research on public library use (e.g.
Fisher et al., 2004)
■ Little consideration of culture
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
Research Questions
1.How do international students of non-Western
background use public libraries during their period of
study in a Western country?
2.Which cultural factors influence use of public library
resources?
3.How do cultural factors that influence public library
use vary by geographical region of country of origin
of the international student?
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
Methodology
■ Online Questionnaire
■ Follow-up Interviews
■ Recruitment
– Social Media
– Slack
– E-mail
– SGSSS Social
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
Limitations
■ Fully digital
■ Participant reliance on academic
libraries
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
Analysis
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
■ Frequency Measures
■ Thematic Analysis
Preliminary Findings
■ Accessibility
■ Economic Status
■ Social Status
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
Conclusions
■ Analysis ongoing
■ Accessibility
■ Economic Status
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
This Photo by Unknown Author is licensed under CC BY
References:
Aabø S., & Audunson, R. (2012). Use of library space and the library as place. Library &
InformationScience Research, 34(2), 138-149.
Audunson, R., Essmat, S., & Aabø, S. (2011) Public libraries: a meeting place for immigrant
women? Library and Information Science Research, 33, 220 – 227.
Berger, Å. (2002). Recent trends in library services for ethnic minorities - the Danish
experience. Library Management, 23(1/2), 79-87.
Burke, S. (2008). Public library resources used by immigrant households. Public Libraries,
July/August, 32 – 41.
Fisher, K.E., Durrance, J.C., & Hinton, M.B. (2004). Information grounds and the use of
need-based services by immigrants in Queens, NewYork: a context-based outcome
evaluation approach. Journal of the AmericanSociety for Information Science and
Technology, 55(8), 754 – 766.
Hassan, M.D., &Wolfram, D. (2019).A study of the information behaviors ofAfrican
refugees. IConference 2019 Proceedings, IConference 2019 Proceedings
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
References:
Johnston, J. (2016).Conversation-based programming and newcomer integration: a case
study of the Språkhörnan program at MalmöCity Library. Library and InformationScience
Research, 38(1), 10-17.
Johnston, J. (2018).The use of conversation-based programming in public libraries to
support integration in increasingly multiethnic societies. Journal of Librarianship and
InformationScience., 50(2), 130-140.
Khosrowjerdi, M., Sundqvist, A., & Byström, K. (2020). Cultural patterns of information
source use: A global study of 47 countries. Journal of the Association for Information
Science andTechnology, 71(6), 711 – 724.
Linden, K., Bartlett, J., & Beheshti, J. (2014). New immigrants’ perceptions and awareness
of public library services. The CanadianJournal of Information and LibraryScience, 38(2), 65
– 79.
Lloyd,A. (2017). Researching fractured (information) landscapes. Journal of
Documentation, 73(1), 35-47.
Lloyd,A., Kennan, M.,Thompson, K., & Qayyum, A. (2013). Connecting with new
information landscapes: information literacy practices of refugees. Journal of
Documentation, 69(1), 121-144.
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
References:
Oh, C. & Butler, B. (2019). Small worlds in a distant land: international newcomer students'
local information behaviors in unfamiliar environments. Journal of the Association for
InformationScience andTechnology, 70(10), 1060-1073.
Vårheim,A. (2011). Gracious space: Library programming strategies towards immigrants
as tools in the creation of social capitol. Library and Information Science Research, 33, 12 –
18.
Image Credits:
"Stratford Public Library" by Government of Prince Edward Island is licensed under CC BY-
NC-ND 2.0
“Fountainbridge Public Library” byThe Edinburgh Reporter
“Edinburgh Central Library” by 1001 Libraries to See BeforeYou Die
r.salzano@napier.ac.uk Rachel Salzano @librarygryphon

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An Exploration of the Relationship Between Culture and Public Library Use: Non-Western Students in Scotland

  • 1. THE RELATIONSHIP BETWEEN CULTURE AND PUBLIC LIBRARY USE: NON-WESTERN STUDENTS IN SCOTLAND Rachel Salzano r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 2. Researcher Introduction ■ Rachel Salzano - PhD Student ■ Hazel Hall – Director of Studies ■ Gemma Webster – Supervisor r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 3. Culture ■ A population’s values systems, patterns of behaviours, and accepted norms derived from historical traditions and passed from one generation to the next r.salzano@napier.ac.uk Rachel Salzano @librarygryphon This Photo by Unknown Author is licensed under CC BY-NC-ND
  • 4. Topic Background r.salzano@napier.ac.uk Rachel Salzano @librarygryphon ■ Information behaviours tied to culture (e.g. Kitayama & Uskul, 2011) ■ Increased global movement ■ Purpose of public libraries (e.g. Audunson et al., 2011)
  • 5. Culture and Resource Use ■ Research on information behaviours (e.g. Borkert et al., 2018) ■ Research on public library use (e.g. Fisher et al., 2004) ■ Little consideration of culture r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 6. Research Questions 1.How do international students of non-Western background use public libraries during their period of study in a Western country? 2.Which cultural factors influence use of public library resources? 3.How do cultural factors that influence public library use vary by geographical region of country of origin of the international student? r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 7. Methodology ■ Online Questionnaire ■ Follow-up Interviews ■ Recruitment – Social Media – Slack – E-mail – SGSSS Social r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 8. Limitations ■ Fully digital ■ Participant reliance on academic libraries r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 9. Analysis r.salzano@napier.ac.uk Rachel Salzano @librarygryphon ■ Frequency Measures ■ Thematic Analysis
  • 10. Preliminary Findings ■ Accessibility ■ Economic Status ■ Social Status r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 11. Conclusions ■ Analysis ongoing ■ Accessibility ■ Economic Status r.salzano@napier.ac.uk Rachel Salzano @librarygryphon This Photo by Unknown Author is licensed under CC BY
  • 12. References: Aabø S., & Audunson, R. (2012). Use of library space and the library as place. Library & InformationScience Research, 34(2), 138-149. Audunson, R., Essmat, S., & Aabø, S. (2011) Public libraries: a meeting place for immigrant women? Library and Information Science Research, 33, 220 – 227. Berger, Å. (2002). Recent trends in library services for ethnic minorities - the Danish experience. Library Management, 23(1/2), 79-87. Burke, S. (2008). Public library resources used by immigrant households. Public Libraries, July/August, 32 – 41. Fisher, K.E., Durrance, J.C., & Hinton, M.B. (2004). Information grounds and the use of need-based services by immigrants in Queens, NewYork: a context-based outcome evaluation approach. Journal of the AmericanSociety for Information Science and Technology, 55(8), 754 – 766. Hassan, M.D., &Wolfram, D. (2019).A study of the information behaviors ofAfrican refugees. IConference 2019 Proceedings, IConference 2019 Proceedings r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 13. References: Johnston, J. (2016).Conversation-based programming and newcomer integration: a case study of the Språkhörnan program at MalmöCity Library. Library and InformationScience Research, 38(1), 10-17. Johnston, J. (2018).The use of conversation-based programming in public libraries to support integration in increasingly multiethnic societies. Journal of Librarianship and InformationScience., 50(2), 130-140. Khosrowjerdi, M., Sundqvist, A., & Byström, K. (2020). Cultural patterns of information source use: A global study of 47 countries. Journal of the Association for Information Science andTechnology, 71(6), 711 – 724. Linden, K., Bartlett, J., & Beheshti, J. (2014). New immigrants’ perceptions and awareness of public library services. The CanadianJournal of Information and LibraryScience, 38(2), 65 – 79. Lloyd,A. (2017). Researching fractured (information) landscapes. Journal of Documentation, 73(1), 35-47. Lloyd,A., Kennan, M.,Thompson, K., & Qayyum, A. (2013). Connecting with new information landscapes: information literacy practices of refugees. Journal of Documentation, 69(1), 121-144. r.salzano@napier.ac.uk Rachel Salzano @librarygryphon
  • 14. References: Oh, C. & Butler, B. (2019). Small worlds in a distant land: international newcomer students' local information behaviors in unfamiliar environments. Journal of the Association for InformationScience andTechnology, 70(10), 1060-1073. Vårheim,A. (2011). Gracious space: Library programming strategies towards immigrants as tools in the creation of social capitol. Library and Information Science Research, 33, 12 – 18. Image Credits: "Stratford Public Library" by Government of Prince Edward Island is licensed under CC BY- NC-ND 2.0 “Fountainbridge Public Library” byThe Edinburgh Reporter “Edinburgh Central Library” by 1001 Libraries to See BeforeYou Die r.salzano@napier.ac.uk Rachel Salzano @librarygryphon

Notas del editor

  1. 272 million migrants worldwide Many heading to European, North American, or Australia/New Zealand With global movement increasing and the role public libraries hold in the community, it is important to understand the connection between culture and public library use.
  2. With culture being tied to both resources in public libraries and information practices more generally, it is likely that the information practices in public libraries surrounding resource use are also tied to culture. With public libraries playing roles in integration for forced migrants, understanding the relationship between culture and public library use can help public library staff understand the ‘why’ behind resource use.