2. Introduction
PathTracker is a cloud and mobile based Work management platform for
field teams that helps to plan, track and analyse field services.
www.pathtracker.io
• PathTracker App for managers allows job management,
getting real time notifications and generating
daily/monthly reports
• Mobile Apps for field team allows team to be connected
to the back office. They can create and update job details,
check-in at customer locations, get notified on job
assignments and download reports.
3. AboutUs
Path7 Technologies is a Pvt Ltd company incorporated in April 2016
www.pathtracker.io
Our Mission: To help businesses instrument field
operations easily so as to achieve maximum operational
efficiency
4. Features
www.pathtracker.io
• Configurable Job forms
• Real time notifications
• Dashboards and reports
• Customer data management and
notifications
• Visual map based planner for
location based job planning
• Customized dashboards, reports and
workflows
• Integration with other business tools
5. JobForms
www.pathtracker.io
• Job forms allow capturing of accurate data
for each service
• Provides team with accurate job details
including customer location and contact
details, details of job to be done etc.
• Separate job forms can be created for
different activities
6. CheckIn
www.pathtracker.io
• Field Team can check in at customer
locations
• Check in time, location, address and remarks
can be recorded
• Managers can download consolidated check-
in reports for whole team
7. Notifications
www.pathtracker.io
• App notifications are received whenever a
job status is changed (assigned, accepted,
rejected, completed)
• Email notifications are received when a job is
completed or cancelled
• Integration to third party business software
is supported
9. Reports
www.pathtracker.io
• Monthly Reports can be downloaded directly
from the mobile or web app for each job
type.
• Managers can view consolidated report for
whole team. Team members can view their
individual reports
10. CustomerJobHistory
www.pathtracker.io
• Previous job history for a customer can be
viewed directly viewed from the app
• This allows team to get instant access to all
previous services completed for a customer
and they can support the customer better
11. Example ServiceWorkFlow
www.pathtracker.io
• Manager creates a job with customer and job
details and assigns to a team member from the
app
• Assignee gets notified on App when they have a
new assignment
• They can view all job details including customer
address and contact details, scheduled time,
details of job to be done
• They can ACCEPT/REJECT the assignment and
manager gets a notification
• After completing the service, they can update
status and remarks
• Manager gets App and Email notification and
can review details
12. TeamBenefits
www.pathtracker.io
Service Team Manager
• Access to all job details including
customer location navigation
details from the app
• View all previous job history for a
customer.
• On the go Status Update from App
• Get individual monthly reports
• Reduced paper work and manual
reporting
• Keep track of all jobs in real time
• Real time notifications when jobs
are completed
• Dashboards to view various key
parameters
• Instant access to consolidated
reports for the team
• Reduced administrative work in
creating manual reports