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Copyright 2013, Ramco Systems Limited. website: www.ramco.com
Innovative Solutions for the Enterprise
Experience the new era in computing
Everything runs on cloud
Mobile first ….. Rest later
In-Memory Processing
Cut the clutter.. Drive Simplicity
Don’t ask me what you know
Connected Ecosystem
Mobile User Interface Social In Memory Context Aware
MUSIC
Presented By Ramco Systems Limited
Mobile User Interface Social In Memory Context Aware
MUSIC
Presented By Ramco Systems Limited
Mobile
Why Mobile ?
Over 6 Billion Subscribers, 1.2 Billion Mobile Web UsersOver 100 million iPads sold till dateMobile is the New Terminal
Google earns 2.5 Billion in mobile ad revenue annually50% of twitter’s users use twitter mobile1/3rd of facebook users use Facebook Mobile
WebOS
The Mobile OS Landscape
With Geo Location Phone is also an Access Card
Mobile
the New Terminal
Access Data Centers thru Live QR CodeKnow who is around, and who is not..
With the Device
Notifications makes the Device your Personal AssistantClick and Upload documents for claims
life
Geo Location & Maps a Powerful Combination
Papermach Industries
Cust Since : Sep 2005
Satisfaction Index : 4
Business Potential : $2m
Revenue – YTD : $50m, Last Yr : $46m
Sure Shot Services
Cust Since : April 2009
Satisfaction Index : 3
Business Potential : $1m
Revenue – YTD : $500m, Last Yr : $400mMobile Technics
Cust Since : Jan 2004
Satisfaction Index : 5
Business Potential : $6m
Revenue - YTD : $2Bn, Last Yr : $1.8Bn
are Available on AppStore
Offered as a Hybrid Solution
Uses Industry Standard HTML5 rendering
are modelled specifically for the device
Our Mobile Solutions
Mobile User Interface Social In Memory Context Aware
MUSIC
Presented By Ramco Systems Limited
User Interface
Easy to learn
Easy to use
Easy to remember
Subjectively pleasing
Reduce potential mistakes
Key Drivers to Usability Design
The Stereo of Usability Design
Challenges in Reaching Information
Why Should I HOP between Menus ?
Why Should I Search for what I need to do ?
I need a Pen and a Paper when I use my ERP
I always need Tuition to use my ERP
My usage pattern keeps varying, where to find what to do ?
While using ERP, I need to visit sites for Stock Prices, Exchange
Rates, RSS Feeds
Are ERPs
designed
to be used this
way?
Information Messages,
could be personal or
process driven
Alerts can be Information,
Messages, Action Items
and Announcements
Action Messages have
associated action with
them
Alert Messages, provide
information on exceptions
Arrival of New Messages
are indicated by a
pulsating BellOrganization wide
announcements are
aimed at all the users
The Dashboard and Inbox for all Events relevant to a user
TheWizardInterfac
Wizards are listed on the
left, and the Activities are
listed on the right
System Wizards are pre
packaged as a part of the
Solution
Activities can be added to
the Custom Wizard by
clicking the Add Items
Option
New Custom Wizards can
be created using the
Create Wizard Option
Custom wizards enable
users to build their own
wizards
Wizards are Sequential Arrangement of Activities for a purpose
TheWizardInterfac
Dedicated User Centric Design Group
Designing for the Device
Establishing uniformity in User Experience
Effective mix of Analytics and Transaction Processing
Hiding complexity and being contextual
Managing Information aesthetically
Casual
Leave
Privilege
Leave
EmployeeSelfService–LeaveApplication
Transactional
Analytics
Transaction History
Actual Data
Entry
Common
Actions
Frequently
Accessed
Functional
Groups
Aviation–AircraftMaintenance
Plannning
DesignedfortheiP
Mobile User Interface Social In Memory Context Aware
MUSIC
Presented By Ramco Systems Limited
Social
Towards a Socially Connected Enterprise
Foursquare
Facebook
Rchilli
Pinterest
LinkedIn
Kinetic Glue
Yammer
Gamification – Its all about fun & Rewards
Using ‘Game Thinking’ and ‘Game Mechanics’ to solve
Business Problems and Engage Users
Gamification – Its all about fun & Rewards
Typical Rewards include
Status, Access,
Power & Stuff
Game Ideas – Employee Induction
Explain the Business, Policies,
Benefits, Support, Avenues
and facilities...
The Employee attempts a
crossword puzzle with clues
from Induction Process
Time limit – say 20 minutes
Max Social Channels – say 3
Canteen Coupons, Movie
Tickets, Memorabillia
Game Ideas – Timesheet Entry
Complete Timesheet Entry on
time with the desired accuracy
Complete a Jigsaw Puzzle
based on pieces collected
through booking time
More Pieces are awarded for
prompt booking.
Gift Voucher, Family Dinner,
Team Dinner, Mystery Gift..
Mobile User Interface Social In Memory Context Aware
MUSIC
Presented By Ramco Systems Limited
In Memory
Sally the Cost Accountant
Clara the Production Planner
Speed for the Real-time Enterprise
Your Current Payroll Processing
Taking forever?
With ‘Minnal’ , Our In Memory engine
that’s exactly
how long it would take for any complex processing
activity
......
Agents on Alert
22% Active,
72 Jobs Live
Agent Technology
Agents Monitor Events and decide Actions from Process ModelAll Actions are done In Memory, In Parallel and at High Speed
At a Logistics Company
Agents monitor driver availability
Agents monitor trips
Agents monitor vehicle usage
Drivers do report leave anytime
Routes change anytime
Trips get altered anytime
Agent Technology
Automatically re-plans trips, assign spare drivers,
call for new drivers, initiate scheduled maintenance
At Schools
Agents monitor Teacher availability
Agents monitor room availability
Agents automatically schedule classes
Teachers may report sick suddenly
Classrooms may be shut for maintenance
Adhoc sessions may be scheduled
The Agents
Automatically re-allocates class rooms
Automatically schedules sessions
Automatically alert on exceptions
All in Real Time
Agent Technology
Running Payroll – the Challenge
World’s Largest Staffing Company
India’s Operations – 85 Branches, 110,000 Associates, 1,500 Clients
Bulk Payroll Processing in the window 21st to 5th of the months
Tremendous rush to run Payroll to simulate Invoice Generation
Huge volumes lead to processing capacity outages
With Minnal,
A Job that traditionally took 01:31:26 hrs
was completed in 00:04:02 hrs
Thanks to Minnal, you can perform
 Interactive What-If Analysis
 Real-time processing of Big Data
 Strategic decision support
 Real-Time scheduling
 Debottlenecking
 Execution & Automation
“Great !!, Now I can run
simulations of various cost
allocation models” - Sally
“No more would I worry of
changing schedules, I still
can rollout an optimal
production plan” - Clara
Mobile User Interface Social In Memory Context Aware
MUSIC
Presented By Ramco Systems Limited
Context Aware
I received my passport renewal form recently
I had to fill in 52 fields
Info such as Address, Father, Mother, Date of Birth
Since it reached me, Address should be right
My Mother and Father wouldn’t have changed
My Date of Birth is definitely the same
The really needed information was 12 fields
Isn't such situations very familiar ?
My Passport Renewal Story
Not different in traditional ERP
Cloud Solutions, are they generic ?
Its all about me..
My Solution
My Data
My Device
My Location
&
My Usage
My Preferences
Its all about
Your Solution
Is not the usual,
‘One Size Fits All’
It fits you perfectly!! thanks to
the EDK/PDK Toolkit
Your Solution
is Fresh and Evergreen
(with constant upgrades)
Grows with your business
(subscribe for more as you grow)
is Secure on the Web
(with frequent Web Security Verification)
is Hosted on the Cloud
(Amazon, Ramco, Rackspace, Azure..)
is Scalable, Secure & Resilent
(powered by a scalable and proven architecture)
Your Data
is Multi Tenant by Design
(Single Code – Shared Data)
is Isolated as per your need
(from Same Database to Separate Instance)
enjoys On Demand Scalability
is Safe with in-built redundancy
Your Preferences
Your Solution
Date Format Time Format Numeric Format
e-mail ID Password Questions Color Schemes
Process Parameters and lot more……
Your Device
Same credentials – Different interfaces
Device Specific content
Device info. available to Business Logic
when I apply 1 day leave, the
system defaults to
‘Casual Leave’,
more than 2 days it defaults
to
‘Privilege Leave’.
I feel empowered !!.
Your Usage
When I Order Parts, the
Lookup displays the recent
parts on top followed by less
frequently ordered.
The System understands me
pretty well !!.
Your Usage
My System knows my
coordinates and shows me
customers in the
geographical vicinity for me.
I have a Personal Assistant
on the move
Your Usage
I can use any previous
document as a template to
create new documents and just
change the few data that is
different.
That’s smart data entry..
Your Usage
Maps are an integral part of our solutions
Used for Visualization, Lookup and Transactions
Our Sales Effectiveness Visualization
Fusion of Txn Analytics with Visualizations
GPS based solutions
Geo Location based Interfaces
Mobile as a Substitute for Access Card
Geo Location as Automated Data Entry
Maps as a powerful data lookup
Contextual Data Visualization
Context Aware solutions enable
Thank you..
: +1800 472 6261 : +91 44 2235 4510 : +65 6743 1513 : +44 0 1908 255 989 : +971 4 3636784:
WE ARE
1st
ERP Product
Company
in APAC and India
1800+
Worldwide
Employees
20+
Years of R&D
Experience
1
Billion USD
Ramco Group
Company
1000+
Customers
17
offices across US,
Canada Europe,
APAC, India, Middle
East & Africa
Customers across
35
Countries
150000+
Users

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The New Era in Computing - The Connected Enterprise

  • 1. Copyright 2013, Ramco Systems Limited. website: www.ramco.com Innovative Solutions for the Enterprise
  • 2. Experience the new era in computing
  • 3. Everything runs on cloud Mobile first ….. Rest later In-Memory Processing Cut the clutter.. Drive Simplicity Don’t ask me what you know Connected Ecosystem
  • 4. Mobile User Interface Social In Memory Context Aware MUSIC Presented By Ramco Systems Limited
  • 5. Mobile User Interface Social In Memory Context Aware MUSIC Presented By Ramco Systems Limited Mobile
  • 6. Why Mobile ? Over 6 Billion Subscribers, 1.2 Billion Mobile Web UsersOver 100 million iPads sold till dateMobile is the New Terminal Google earns 2.5 Billion in mobile ad revenue annually50% of twitter’s users use twitter mobile1/3rd of facebook users use Facebook Mobile
  • 8. With Geo Location Phone is also an Access Card Mobile the New Terminal Access Data Centers thru Live QR CodeKnow who is around, and who is not..
  • 9. With the Device Notifications makes the Device your Personal AssistantClick and Upload documents for claims
  • 10. life Geo Location & Maps a Powerful Combination Papermach Industries Cust Since : Sep 2005 Satisfaction Index : 4 Business Potential : $2m Revenue – YTD : $50m, Last Yr : $46m Sure Shot Services Cust Since : April 2009 Satisfaction Index : 3 Business Potential : $1m Revenue – YTD : $500m, Last Yr : $400mMobile Technics Cust Since : Jan 2004 Satisfaction Index : 5 Business Potential : $6m Revenue - YTD : $2Bn, Last Yr : $1.8Bn
  • 11. are Available on AppStore Offered as a Hybrid Solution Uses Industry Standard HTML5 rendering are modelled specifically for the device Our Mobile Solutions
  • 12. Mobile User Interface Social In Memory Context Aware MUSIC Presented By Ramco Systems Limited User Interface
  • 13. Easy to learn Easy to use Easy to remember Subjectively pleasing Reduce potential mistakes Key Drivers to Usability Design
  • 14. The Stereo of Usability Design
  • 15. Challenges in Reaching Information Why Should I HOP between Menus ? Why Should I Search for what I need to do ? I need a Pen and a Paper when I use my ERP I always need Tuition to use my ERP My usage pattern keeps varying, where to find what to do ? While using ERP, I need to visit sites for Stock Prices, Exchange Rates, RSS Feeds Are ERPs designed to be used this way?
  • 16. Information Messages, could be personal or process driven Alerts can be Information, Messages, Action Items and Announcements Action Messages have associated action with them Alert Messages, provide information on exceptions Arrival of New Messages are indicated by a pulsating BellOrganization wide announcements are aimed at all the users The Dashboard and Inbox for all Events relevant to a user TheWizardInterfac
  • 17. Wizards are listed on the left, and the Activities are listed on the right System Wizards are pre packaged as a part of the Solution Activities can be added to the Custom Wizard by clicking the Add Items Option New Custom Wizards can be created using the Create Wizard Option Custom wizards enable users to build their own wizards Wizards are Sequential Arrangement of Activities for a purpose TheWizardInterfac
  • 18. Dedicated User Centric Design Group Designing for the Device Establishing uniformity in User Experience Effective mix of Analytics and Transaction Processing Hiding complexity and being contextual Managing Information aesthetically
  • 22. Mobile User Interface Social In Memory Context Aware MUSIC Presented By Ramco Systems Limited Social
  • 23. Towards a Socially Connected Enterprise Foursquare Facebook Rchilli Pinterest LinkedIn Kinetic Glue Yammer
  • 24. Gamification – Its all about fun & Rewards Using ‘Game Thinking’ and ‘Game Mechanics’ to solve Business Problems and Engage Users
  • 25. Gamification – Its all about fun & Rewards Typical Rewards include Status, Access, Power & Stuff
  • 26. Game Ideas – Employee Induction Explain the Business, Policies, Benefits, Support, Avenues and facilities... The Employee attempts a crossword puzzle with clues from Induction Process Time limit – say 20 minutes Max Social Channels – say 3 Canteen Coupons, Movie Tickets, Memorabillia
  • 27. Game Ideas – Timesheet Entry Complete Timesheet Entry on time with the desired accuracy Complete a Jigsaw Puzzle based on pieces collected through booking time More Pieces are awarded for prompt booking. Gift Voucher, Family Dinner, Team Dinner, Mystery Gift..
  • 28. Mobile User Interface Social In Memory Context Aware MUSIC Presented By Ramco Systems Limited In Memory
  • 29. Sally the Cost Accountant
  • 31. Speed for the Real-time Enterprise
  • 32. Your Current Payroll Processing Taking forever? With ‘Minnal’ , Our In Memory engine that’s exactly how long it would take for any complex processing activity ......
  • 33. Agents on Alert 22% Active, 72 Jobs Live Agent Technology Agents Monitor Events and decide Actions from Process ModelAll Actions are done In Memory, In Parallel and at High Speed
  • 34. At a Logistics Company Agents monitor driver availability Agents monitor trips Agents monitor vehicle usage Drivers do report leave anytime Routes change anytime Trips get altered anytime Agent Technology Automatically re-plans trips, assign spare drivers, call for new drivers, initiate scheduled maintenance
  • 35. At Schools Agents monitor Teacher availability Agents monitor room availability Agents automatically schedule classes Teachers may report sick suddenly Classrooms may be shut for maintenance Adhoc sessions may be scheduled The Agents Automatically re-allocates class rooms Automatically schedules sessions Automatically alert on exceptions All in Real Time Agent Technology
  • 36. Running Payroll – the Challenge World’s Largest Staffing Company India’s Operations – 85 Branches, 110,000 Associates, 1,500 Clients Bulk Payroll Processing in the window 21st to 5th of the months Tremendous rush to run Payroll to simulate Invoice Generation Huge volumes lead to processing capacity outages With Minnal, A Job that traditionally took 01:31:26 hrs was completed in 00:04:02 hrs
  • 37. Thanks to Minnal, you can perform  Interactive What-If Analysis  Real-time processing of Big Data  Strategic decision support  Real-Time scheduling  Debottlenecking  Execution & Automation “Great !!, Now I can run simulations of various cost allocation models” - Sally “No more would I worry of changing schedules, I still can rollout an optimal production plan” - Clara
  • 38. Mobile User Interface Social In Memory Context Aware MUSIC Presented By Ramco Systems Limited Context Aware
  • 39.
  • 40. I received my passport renewal form recently I had to fill in 52 fields Info such as Address, Father, Mother, Date of Birth Since it reached me, Address should be right My Mother and Father wouldn’t have changed My Date of Birth is definitely the same The really needed information was 12 fields Isn't such situations very familiar ? My Passport Renewal Story
  • 41. Not different in traditional ERP
  • 42. Cloud Solutions, are they generic ? Its all about me..
  • 43. My Solution My Data My Device My Location & My Usage My Preferences Its all about
  • 44. Your Solution Is not the usual, ‘One Size Fits All’ It fits you perfectly!! thanks to the EDK/PDK Toolkit
  • 45. Your Solution is Fresh and Evergreen (with constant upgrades) Grows with your business (subscribe for more as you grow) is Secure on the Web (with frequent Web Security Verification) is Hosted on the Cloud (Amazon, Ramco, Rackspace, Azure..) is Scalable, Secure & Resilent (powered by a scalable and proven architecture)
  • 46. Your Data is Multi Tenant by Design (Single Code – Shared Data) is Isolated as per your need (from Same Database to Separate Instance) enjoys On Demand Scalability is Safe with in-built redundancy
  • 47. Your Preferences Your Solution Date Format Time Format Numeric Format e-mail ID Password Questions Color Schemes Process Parameters and lot more……
  • 48. Your Device Same credentials – Different interfaces Device Specific content Device info. available to Business Logic
  • 49. when I apply 1 day leave, the system defaults to ‘Casual Leave’, more than 2 days it defaults to ‘Privilege Leave’. I feel empowered !!. Your Usage
  • 50. When I Order Parts, the Lookup displays the recent parts on top followed by less frequently ordered. The System understands me pretty well !!. Your Usage
  • 51. My System knows my coordinates and shows me customers in the geographical vicinity for me. I have a Personal Assistant on the move Your Usage
  • 52. I can use any previous document as a template to create new documents and just change the few data that is different. That’s smart data entry.. Your Usage
  • 53. Maps are an integral part of our solutions Used for Visualization, Lookup and Transactions
  • 54. Our Sales Effectiveness Visualization
  • 55. Fusion of Txn Analytics with Visualizations
  • 56. GPS based solutions Geo Location based Interfaces Mobile as a Substitute for Access Card Geo Location as Automated Data Entry Maps as a powerful data lookup Contextual Data Visualization Context Aware solutions enable
  • 57. Thank you.. : +1800 472 6261 : +91 44 2235 4510 : +65 6743 1513 : +44 0 1908 255 989 : +971 4 3636784:
  • 58. WE ARE 1st ERP Product Company in APAC and India 1800+ Worldwide Employees 20+ Years of R&D Experience 1 Billion USD Ramco Group Company 1000+ Customers 17 offices across US, Canada Europe, APAC, India, Middle East & Africa Customers across 35 Countries 150000+ Users

Notas del editor

  1. Sources for Statistics : http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/ http://mobithinking.com/mobile-marketing-tools/latest-mobile-stats http://usabilitygeek.com/2012-mobile-usage-statistics-infographic/ http://live.theverge.com/apple-iphone-5-live-blog/ http://www.lukew.com/ff/entry.asp?1417 Europe Statistics from : http://www.internetworldstats.com/stats4.htm http://www.budde.com.au/Research/Europe-Mobile-Market-Insights-Statistics-and-Forecasts.html Interesting statistics are also available at : http://www.gpmd.co.uk/blog/2012-mobile-internet-statistics/ Inspiration from : http://designshack.net/articles/css/mobilefirst/ Some more statistics : Rate of growth of Mobile is 8x faster than the growth of web There are over 1.2 billion mobile web users worldwide In the U.S., 25% of mobile Web users are mobile-only (they rarely use a desktop to access the web) Apple's iOS 6 is seeing significantly faster adoption than previous iOS updates Apple's iOS 6 adoption rate was 25-35% just 48 hours after being released. Apple's iOS 5 took 21 days to hit a 21% adoption rate. A week after release 59% of iPhone traffic and 41% of iPad traffic was seen coming from iOS 6 devices. OS 5 saw adoption numbers suggesting 38% of iPhones were on iOS 5 four full weeks after its release. There are 311 million people in the United States. 55% of them access the Web using their mobile devices. 31% of mobile Web capable phone owners use them as their primary means to access the Internet. 71% of people expect mobile sites to load as fast or faster than desktop sites. 74% will abandon if a site takes more than 4 second to load. You have 5 seconds of someone’s time. Yet the average Web page size is over 1MB and growing. 86% of responsive web designs send the same content to mobile devices.