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STAHCOM LTD
St Albans and Harpenden PBC
Group

   Mr Mo Girach BSc (Hon) MBA
   Chief Executive
   STAHCOM PBC LTD




       “Local GP practices working solely for the wellbeing of local patients”
STAHCOM OBJECTIVES
   To enhance and improve the quality and choice of
    services to patients seeking health and social care
   To provide a greater range of services to patients and
    to provide greater convenience to patients receiving the
    service at home/close to home (shifting care from
    secondary to primary care)
   To monitor and provide personalised care to patients
    with long term conditions
   To assist the PCT in ensuring the best use of public
    resources
   To improve and enhance the quality of care provided by
    primary care to patients
   To assist patients in making better educated choice in
    provision of primary care, including SELFHELP, where
    appropriate
   To encourage innovation, enterprise and efficiency and
    best practice to the local health economy
   To delivery on the whole of the CATS programme
                 “Local GP practices working solely for the wellbeing of local patients”
Stahcom – Corporate Structure
Chairman:          Dr Roger Sage
Co Secretary:            Andrew Stennett,
                         (Finance)
Board of Directors:
     Dr Jon Clegg        - Acute Commissioning
     Dr Alison Davies    - OOH/Prescribing
     Dr Kapil Kedia      - CATS
     Dr Dylan Phillips   - CATS/HMH

Co-Opted Members:                   Dr Steven Laitner (PH)
                                    Mental Health Rep.
                                    Local Authority Rep.


           “Local GP practices working solely for the wellbeing of local patients”
Working Groups/ Committees/
Meetings
   LMG – (representation from each practice)
   Board of Directors – meet every 2 wks
   HMH Task Group – leading on HMH
    conversion to a Mutual
   Data Quality Group
   Remuneration Group
   Performance Review Group
   Weekly Meeting with Chief Executive/Co
    Sec and Chairman
   SLA Contract Monitoring with PCT
   CE meets with Practice Managers (monthly)

            “Local GP practices working solely for the wellbeing of local patients”
Stahcom Data Quality Group
OBJECTIVES:

“To guide, advise and facilitate all matters related to
   Data/Activity (Lead by Stahcom)

Membership consists of:
 Dr Michael Cannell
 Dr Mike Walton
 Dr Richard Pile
 Jo Adams, Practice Manager
 Linda Ward, Practice Manager
 Julie Adolph, Nurse Practitioner
 David Hodson, PCT
 Yvonne Goddard, PCT
 Mo Girach, CE, Stahcom




               “Local GP practices working solely for the wellbeing of local patients”
Stahcom Policies and Procedures in
Place

   Code of Conduct for Board of Directors
   Communication Strategy
   Patient and Public Involvement Policy
   SLA with all member practice
   Stahcom Locality Health Profile
   Financial Protocol

    A number of others are currently being
         discussed and consulted upon

            “Local GP practices working solely for the wellbeing of local patients”
Our Strategic Direction
                  on Commissioning
           Unscheduled Care Strategy – OOH/Home Response/Directing Admissions to Minor
              Injuries/a/e/intermediate care/prescribing/community services/primary care




                                        Intermediate Care Strategy


Emergency and              Intermediate                 Home Care                     Self Care
Acute Care                  Care and                     and Community
PbR tariff                 PbR tariff                   base



Emergency Admissions       Community outpatient         Directed admissions           Directed admission
Complex Procedures         Day treatment/Diagnostic     Timely discharge              Timely discharge
Admission preventable      Directed admission           Community services            Education
Referral reduction         Timely discharge             Palliative care               Compliance
Low priority treatment     Direct Referral              Mental Health outreach        Pharmacist
Treatment threshold        Inpatient care               Voluntary organisations
                           Respite care and             Telecare
                           Palliative care                Pharmacist
                           Integrated Nursin            Integrated nursing services


                                                 CATS




                         “Local GP practices working solely for the wellbeing of local patients”
So where are we with PBC?


    Application to PCT for Level 3 - Approved August
                           2007
                         CLINICAL ASSESSMENT AND
                        TREATMENT SERVICES (CATS)

    To deliver care closer to home and to better manage demand for secondary
     care services by shifting appropriate services into primary care under GP
     clinical leadership; working in partnership with our local hospitals and other
     providers.

    CATS aims to provide a more patient centred, cost effective service in the local
     community, whilst establishing mechanisms to align clinical responsibilities with
     financial responsibility for commissioning services for individual specialities.


                           “Local GP practices working solely for the wellbeing of local patients”
CATS
Speciality                   Status                               Provider

MSK                          In place                             Local GP
Ophthalmology                In place                             Private
Dermatology                  Sept 2007                            West Herts.
EN&T                         Sept 2007                            Local GP
Gynaecology                  July/Aug 2007                        Local GP
Cardiology                   Sept/Oct 2007                        Local GP
Urology                      Sept 2007                            Local GP
Gastro                       Sept/Oct 2007                        Local GP




                “Local GP practices working solely for the wellbeing of local patients”
STAHCOM LTD
Other areas of interest for commissioning
are as follows:
   COPD
   Integrated Nursing Services
   Diabetes
   Unscheduled Care etc, etc
   Orthotics
   Podiatry services

     Partnership working with acute clinicians and active
      engagement in acute service level agreement
     Quick wins
     Huge benefits for patients
     Value for money
     PPI (a must)


               “Local GP practices working solely for the wellbeing of local patients”
What are we doing now?

   Application to PCT Level 3 – approved
   Management monies (over £100,000) – 31/3/2008
   Formal monthly meetings with Andrew Parker (PCT)
   Regular meetings/dialogue with PCT
   Newsletter in place – informative
   Service Re-design – Diabetes and COPD
   Finalising the review of Integrated Nursing Service
   Feasibility Study in place for HMH
   Data Analyst recruitment in place
   Purchase of QUTE software to assist with data validation
   Stahcom member of PCT/Acute Contracts Monitoring
    Group (only PBC in W Herts)
   Supporting all our practices



                “Local GP practices working solely for the wellbeing of local patients”
Stahcom Ltd – The Future
   Mo Girach to continue 3 days per week from
    1/1/08 – Advisory to Board, LMG and provide
    strategic leadership
   Appointment of part time Secretary to support
    Board, Co Secretary and CEO
   Focus on Data Quality/Analysis
   Look at commissioning of community services
   Implementation of the Revised and Agreed
    Integrated Nursing Service Specification
   Preparation of our 08/09 Business and
    Commissioning Plan
   Agree the Re-investment Plan for savings made at
    31/3/2008



             “Local GP practices working solely for the wellbeing of local patients”
Potential Barriers
   At times it takes a long time for the PCT to make
    a decision, eg, funding of £5000 towards QUTE
   PCT must define the PCT support manager’s role
    more clearly and simply with the PBC – “how to
    avoid conflict/misunderstanding, but also
    increase harmony and joint working
   Undertake, an agreed and calculated (risk free to
    patient) undertaking commissioning, innovation
    and creation for undertaking commissioning of
    services and shifting care from secondary into
    primary care
   Lack of information (activity/data) – timing,
    support and analysis
   Unbundling tariff – taking a long time? Delay in
    us moving forward


           “Local GP practices working solely for the wellbeing of local patients”
How the PCT can Enhance and Fully
Support Stahcom More in the Future
     Speed up decision making by PCT
     Commence “seconding” relevant staff (with no
      money flow), commencing with Data Analyst
      and PA
     Agree lines of accountability and boundaries of
      roles and responsibility of PCT Support
      Manager in relation to PBC Managers/CEO
     PCT to have in place a Commissioning Strategy
     Data verification with full IM&T PBC support –
      no clear PCT strategy
     More involvement in SLA meetings and
      Performance Management of Acute Contracts
     PCT to formulate/support PBC dialogue with
      PCT Provider Arm


             “Local GP practices working solely for the wellbeing of local patients”
So? Do we have opportunities?

“We shall not fail or falter ;we
 shall not weaken or tire…….

Gives us the tools and we will
 finish the job”

Si r W ns t on Chur c hi l l
      i




                  “Local GP practices working solely for the wellbeing of local patients”

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Stahcom role

  • 1. STAHCOM LTD St Albans and Harpenden PBC Group Mr Mo Girach BSc (Hon) MBA Chief Executive STAHCOM PBC LTD “Local GP practices working solely for the wellbeing of local patients”
  • 2. STAHCOM OBJECTIVES  To enhance and improve the quality and choice of services to patients seeking health and social care  To provide a greater range of services to patients and to provide greater convenience to patients receiving the service at home/close to home (shifting care from secondary to primary care)  To monitor and provide personalised care to patients with long term conditions  To assist the PCT in ensuring the best use of public resources  To improve and enhance the quality of care provided by primary care to patients  To assist patients in making better educated choice in provision of primary care, including SELFHELP, where appropriate  To encourage innovation, enterprise and efficiency and best practice to the local health economy  To delivery on the whole of the CATS programme “Local GP practices working solely for the wellbeing of local patients”
  • 3. Stahcom – Corporate Structure Chairman: Dr Roger Sage Co Secretary: Andrew Stennett, (Finance) Board of Directors: Dr Jon Clegg - Acute Commissioning Dr Alison Davies - OOH/Prescribing Dr Kapil Kedia - CATS Dr Dylan Phillips - CATS/HMH Co-Opted Members: Dr Steven Laitner (PH) Mental Health Rep. Local Authority Rep. “Local GP practices working solely for the wellbeing of local patients”
  • 4. Working Groups/ Committees/ Meetings  LMG – (representation from each practice)  Board of Directors – meet every 2 wks  HMH Task Group – leading on HMH conversion to a Mutual  Data Quality Group  Remuneration Group  Performance Review Group  Weekly Meeting with Chief Executive/Co Sec and Chairman  SLA Contract Monitoring with PCT  CE meets with Practice Managers (monthly) “Local GP practices working solely for the wellbeing of local patients”
  • 5. Stahcom Data Quality Group OBJECTIVES: “To guide, advise and facilitate all matters related to Data/Activity (Lead by Stahcom) Membership consists of:  Dr Michael Cannell  Dr Mike Walton  Dr Richard Pile  Jo Adams, Practice Manager  Linda Ward, Practice Manager  Julie Adolph, Nurse Practitioner  David Hodson, PCT  Yvonne Goddard, PCT  Mo Girach, CE, Stahcom “Local GP practices working solely for the wellbeing of local patients”
  • 6. Stahcom Policies and Procedures in Place  Code of Conduct for Board of Directors  Communication Strategy  Patient and Public Involvement Policy  SLA with all member practice  Stahcom Locality Health Profile  Financial Protocol A number of others are currently being discussed and consulted upon “Local GP practices working solely for the wellbeing of local patients”
  • 7. Our Strategic Direction on Commissioning Unscheduled Care Strategy – OOH/Home Response/Directing Admissions to Minor Injuries/a/e/intermediate care/prescribing/community services/primary care Intermediate Care Strategy Emergency and Intermediate Home Care Self Care Acute Care Care and and Community PbR tariff PbR tariff base Emergency Admissions Community outpatient Directed admissions Directed admission Complex Procedures Day treatment/Diagnostic Timely discharge Timely discharge Admission preventable Directed admission Community services Education Referral reduction Timely discharge Palliative care Compliance Low priority treatment Direct Referral Mental Health outreach Pharmacist Treatment threshold Inpatient care Voluntary organisations Respite care and Telecare Palliative care Pharmacist Integrated Nursin Integrated nursing services CATS “Local GP practices working solely for the wellbeing of local patients”
  • 8. So where are we with PBC? Application to PCT for Level 3 - Approved August 2007 CLINICAL ASSESSMENT AND TREATMENT SERVICES (CATS)  To deliver care closer to home and to better manage demand for secondary care services by shifting appropriate services into primary care under GP clinical leadership; working in partnership with our local hospitals and other providers.  CATS aims to provide a more patient centred, cost effective service in the local community, whilst establishing mechanisms to align clinical responsibilities with financial responsibility for commissioning services for individual specialities. “Local GP practices working solely for the wellbeing of local patients”
  • 9. CATS Speciality Status Provider MSK In place Local GP Ophthalmology In place Private Dermatology Sept 2007 West Herts. EN&T Sept 2007 Local GP Gynaecology July/Aug 2007 Local GP Cardiology Sept/Oct 2007 Local GP Urology Sept 2007 Local GP Gastro Sept/Oct 2007 Local GP “Local GP practices working solely for the wellbeing of local patients”
  • 10. STAHCOM LTD Other areas of interest for commissioning are as follows:  COPD  Integrated Nursing Services  Diabetes  Unscheduled Care etc, etc  Orthotics  Podiatry services Partnership working with acute clinicians and active engagement in acute service level agreement Quick wins Huge benefits for patients Value for money PPI (a must) “Local GP practices working solely for the wellbeing of local patients”
  • 11. What are we doing now?  Application to PCT Level 3 – approved  Management monies (over £100,000) – 31/3/2008  Formal monthly meetings with Andrew Parker (PCT)  Regular meetings/dialogue with PCT  Newsletter in place – informative  Service Re-design – Diabetes and COPD  Finalising the review of Integrated Nursing Service  Feasibility Study in place for HMH  Data Analyst recruitment in place  Purchase of QUTE software to assist with data validation  Stahcom member of PCT/Acute Contracts Monitoring Group (only PBC in W Herts)  Supporting all our practices “Local GP practices working solely for the wellbeing of local patients”
  • 12. Stahcom Ltd – The Future  Mo Girach to continue 3 days per week from 1/1/08 – Advisory to Board, LMG and provide strategic leadership  Appointment of part time Secretary to support Board, Co Secretary and CEO  Focus on Data Quality/Analysis  Look at commissioning of community services  Implementation of the Revised and Agreed Integrated Nursing Service Specification  Preparation of our 08/09 Business and Commissioning Plan  Agree the Re-investment Plan for savings made at 31/3/2008 “Local GP practices working solely for the wellbeing of local patients”
  • 13. Potential Barriers  At times it takes a long time for the PCT to make a decision, eg, funding of £5000 towards QUTE  PCT must define the PCT support manager’s role more clearly and simply with the PBC – “how to avoid conflict/misunderstanding, but also increase harmony and joint working  Undertake, an agreed and calculated (risk free to patient) undertaking commissioning, innovation and creation for undertaking commissioning of services and shifting care from secondary into primary care  Lack of information (activity/data) – timing, support and analysis  Unbundling tariff – taking a long time? Delay in us moving forward “Local GP practices working solely for the wellbeing of local patients”
  • 14. How the PCT can Enhance and Fully Support Stahcom More in the Future  Speed up decision making by PCT  Commence “seconding” relevant staff (with no money flow), commencing with Data Analyst and PA  Agree lines of accountability and boundaries of roles and responsibility of PCT Support Manager in relation to PBC Managers/CEO  PCT to have in place a Commissioning Strategy  Data verification with full IM&T PBC support – no clear PCT strategy  More involvement in SLA meetings and Performance Management of Acute Contracts  PCT to formulate/support PBC dialogue with PCT Provider Arm “Local GP practices working solely for the wellbeing of local patients”
  • 15. So? Do we have opportunities? “We shall not fail or falter ;we shall not weaken or tire……. Gives us the tools and we will finish the job” Si r W ns t on Chur c hi l l i “Local GP practices working solely for the wellbeing of local patients”