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Learning to Enhance Performance
Global Expertise : Regional Needs
The Company
2
A Learning & Development provider, with a team of
global consultants, with a combined experience of over
100 years, dedicated to provide knowledge and skills
required by businesses to meet today’s challenges and
avail tomorrow’s opportunities
3
Our Inspiration
“I hated every minute of training, but I said, 'Don't
quit. Suffer now and live the rest of your life as a
champion”
~ Muhammad Ali
“Give a man a fish and you feed him for a day;
teach a man to fish and you feed him for a
lifetime”
~ Anne Isabella
Your Motivation
4
Part 1 : Who We Are
5Global Experts
Global Expertise
• TPS is global combination of business, management and technical experts, each an
accomplished professionals with over 20 Years of multinational experience
• Committed and capable of offering Training tailored to regional needs, our trainers come
from UK, USA, Canada, New Zealand, Uganda, India, Singapore, Malaysia , Middle East –
bringing world’s best practices & knowledge and speaking English, Arabic, French,
German, Spanish, Russian, Chinese, Hindi, Urdu or your desired regional language.
6
“Regardless of where you go in the world today, it is almost certain that you
will find a former ICM Student Member holding down a successful career.
In the past forty years, over four million candidates have undertaken
studies and examinations leading to the issue of an ICM Award and despite
the vagaries of local and national economies, the reality is that ICM
Student Members do well in the job market.
We want you to succeed and I hope that an ICM Award will play a major
role in helping you to achieve your goals in life.
My very best wishes to you for a successful and prosperous future.”
Dr Alistair Somerville Ford – Chairman, ICM
Delegates completing a course delivered by TPS, qualify for ICM, UK certification
7
Technology Transfer Services, Inc (TTS) is a global leader in
learning technology, providing innovative programs used by some
of the largest companies in the world. A creative, talented learning
technology team brings the training to our clients in a highly
engaging, entertaining and effective methodology.
TTS is an Authorized Provider by the International Association
for Continuing Education and Training (IACET) –
demonstrating compliance with the ANSI/IACET
TTS is authorized to offer IACET CEUs for programs that qualify
under the ANSI/IACET Standard.
TTS offers CEUs for most of the subject areas that have served
companies like ExxonMobil, Caterpillar, and Walgreens!
TPS is the exclusive delivery partner of TTS, USA in the Middle East and India.
8
The India SME Forum, is the
the largest SME industry
forum, a not for profit initiative that propels the SME
movement, by nurturing entrepreneurship and
support innovative, globally competitive, SMEs in
India.
With over 70,060 Entrepreneurs as Contributors,
Volunteers & Members from all over India, the forum
contributes to India's largest Small and Medium
Business Movement.
TPS is the exclusive knowledge partner to the India SME Forum for Training,
Development and Mentoring of over 25,000 entrepreneurs and CEOs in the
Business Leadership Series
Historical Background
The history of TPS dates back to 1986 when Ravinder Bhan, established the
first ever Customer Training Centre for Larsen & Toubro Limited in Pune India.
Within a period of 2 years the centre trained more than 2000 engineers and
managers in both technical and behavioral aspects. Today there are seven of
these centre operating in various cities.
An Engineering graduate of 1978, Ravinder worked at senior management
positions in various MNCs in several countries that included Crompton
Greaves Ltd, Larsen & Toubro Ltd, Jytoi Ltd, Voltamp Mnfg, and finally as
Director Operations for Schneider Electric – Gulf. The experience included up
to and including P&L ownership with PEOPLE development as his major
strength and main focus.
9
In 2009 Ravinder formalized the vision when he
founded TPS Management Consultants in Dubai
UAE, involving more than 100 experts trainers
from all continents.
Today TPS has emerged as a sought after L&D
provider for over 300 clients across the region.
TPS has the resources, abilities and track record
of offering a Total Solution to L&D needs of both
small, medium and large businesses
10
TPS Today
11
• To be the region’s number one choice for training and development services
and convert every delegate of our courses into a loyal brand ambassador of
our quality
• To be the most sought after training provider and the first choice for all
training and development services.
• To provide the most “Powerful Solutions” for the learning objectives of our
customers, to create a sustainable and productive manpower at every level,
in a professionally managed manner.
• To significantly raise the standard of training in the region in order to be a
core player in the market.
Our Vision
Our Mission
12
• Understand our clients needs in accordance with their business strategy.
• Make and deliver our offering, based on the best expertise available anywhere in
the world
• Create a last relationship with our delegates and make them our brand
ambassadors
• We will conduct ourselves with integrity, transparency, reliability, and commitment
to our clients, staff and vendors.
• We are Quality orientated and will offer training of only the highest quality, no
matter what that costs.
• We treat all stake holders be it our share holders, customers, staff and vendors
with utmost dignity and respect
Our Strategy
Our Core Values
13
Part 2 : What We Do
500+ Training Solutions
14www.tpsworldlearning.com/total
Leadership
Strategy, Policy &
Growth : For Senior
Management
Performance
Enhancement Skills
courses for middle
management
Professional
Certification &
Preparation Courses
Engineering Courses
for all levels
Basic IT Courses
for all levels
Advanced IT & Data
Security Courses for
the techies
Six Streams to
each of your
L&D needs
15
Corporate Leadership Training
Strategic
Planning
Policy Growth
Human
Capital
15
Globally experienced, licensed trainers each with no less than 20 Years of
actual field experience
Multilingual : Multi Cultural : Multi functional
Sample Courses for Corporate Management
Sr
.
Course Title
Course
Code
# of
days
Trainer Profile
1
Converting Road Blocks
into Road Maps Managing
Large Projects in large
Organizations
HZPM05 5
Certified Project Management Trainer from PMI USA, former CEO, adviser
to various govt. and corporate sector in the subject. Trained more than 200
CEOs in last year. Past country President of PMI and adviser to several
organizations in the region.
2
Creating a Coaching
Oriented Organization to
lead large teams
PTCM03 3
MD of a leading Coaching Advisory from UK, with wide ranging coaching
and training experience of over 25 years in change management, including
developing highly successful change strategies for turning round failing
schools. Coached and trained staff within a wide range of private and
public sector organizations including the Asian Development Bank.
3
Leading the organization to
21st Century through
Strategic Planning,
Performance Management
& Customer Excellence
MPSPPM0
5
5
Certified Life coach and Corporate Trainer with over 25 years experience
as senior management trainer, UK citizen and educated, having trained
and coached more than 500 CEOs from Public sector. He has coached
CEOs for a 400% increase in productivity within 6 months
4
Recognizing & Managing
Cyber threats in large
organizations : Analysis,
Tools and Skills required to
prevent high risk cyber
frauds
SMCY05 5
Awarded "Ambassador of Cyber Security in Education" at the National
Education Awards 2013. He has trained more than 5000 managers in
Corporate & Government Departments, Multiple Fortune 500 companies,
Intelligence Agencies, Special Task Forces Adviser to reputed banks, oil &
gas companies and e-commerce portals in designing and deploying safe
cyber architectures for their business.
16
Sr. Course Title
Course
Code
# of
days
Trainer Profile
5
Leading a large
organization in to
21st century through Human
Capital`
KPHC05 5
CIPD Approved Trainer, Chartered Fellow of CIPD, Accredited NVQ Level
3 and assessor. Masters in Arts, Post Graduate Diploma in Personnel
Management, BA (Hon Degree), NLP Certified Trainer and Master
Practitioner with over 15 years as a excellent trainer. UK citizen and
educated
6
Creating a 21st Century
Quality Organization –
through Six Sigma Systems
AM6S05 5
Fellow CIPD and Member InstLM, ILM approved trainer, Founder and
Managing Director of a leading ILM approved Training provider in the UK.
External verifier and Business Consultant in the UK for ILM Centres.
Worked as Business Adviser to International learning organizations.
Trained more than 2000 managers in Six Sigma and leadership
7
Add Power to your Point.
Prepare and prepare like a
global CEO, to your clients,
staff or board members or
stake holders
RBPP02 2
A globally experienced management professional with over 30 years
experience in some of the largest MNCs around the world. He has
managed over a 100 GMs and trained over 2000 managers in making
most effective and powerful presentations. Course includes a DVD of your
own pre and post course presentation and a certification from ICIM, UK
17
NOTES
• This is a part list of our 30+ courses for the senior management
• Each course is available as a public course or customized for your precise needs as an inhouse course
• Trainers are Europe or US educated
• Courses are available in English / Hindi
Sample Courses for Corporate Management
18
Human
Resources
Sales and
Marketing
Customer
Services
Team
Management
Project
Management
Building
Winning
Organization
Contract
Management
 300+ course titles to suit ALL of your PRECISE needs.
 Latest Content from the very best in the world.
 Biggest Library to Train your Trainers
 Proven qualified and experienced Trainers
 Public courses OR Customized inhouse
Performance Enhancement : Middle Management
19
Sample Courses for Middle Management
Time Management & Personal Effectiveness
Office Management & Effective Administration Skills
The Office Professional & Records Management
MasterClass
Documents and Records Management Compliance
Advanced Documents & Records Management
Compliance
Communication & Planning Skills for Administrative
Professionals
SharePoint Implementation Best Practices: From
Design to Integration
Organising & Behavioural Skills for Administrative
Professionals/ Executive
E-Library Management Techniques
Administrative Support
Basic Bookkeeping
Business Writing
Executive and Personal Assistants
Meeting Management
Organizational Skills
Social Media In The Workplace
Supply Chain Management
Administration & Secretarial
Advanced Budgeting & Forecasting
Accounts Receivable: Planning, Organising & Achieving Best Practices
Managing the Cash Cycle: Accounts Receivable & Payable Best Practices
Accounts Payable: Planning, Organising & Achieving Best Practices
Mastering Finance and Accounting
Budgeting, Planning & Management Reporting
Financial Management for Projects & Contracts
Finance & Accounting for the Oil & Gas Industry
Financial Data Analysis
The Effective Accountant
Budgeting & Cost Control
Cost Analysis to Support Strategic Decisions
Treasury and Cash Management
International Financial Reporting Standards (IFRS)
The Effective Accounts Assistant
Business and Financial Modelling
Auditing in the Oil & Gas Industry
Review of Financial Accounting & Detecting Fraud
The Effective Financial Controller: Managing Financial Functions &
Improvement Opportunities
Strategic Financial Planning & Implementation
Budgeting & Finanace
20
Sample Courses for Middle Management
With certification
from Institute of
Commercial
Management, UK
Notes :
• TPS offers a total 195 courses spread over the streams above
• Each course is available as a public course or customizedfor your precise needs as an
inhouse course
• Each Trainer is qualified and certified from Europe or US
• Courses are available in English / Hindi/ Regional Languages
 Administration & Secretarial Courses
 Finance & Budgeting Courses
 Human Resources Courses
 Health & Safety Courses
 Management & Leadership Courses
 Customer Service & Public Relations Courses
 Sales and Marketing Courses
 Supervisory and Management Skills Courses
Contact us for a Complete List of courses in following streams :
Engineering Training
21TPS is the Exclusive Regional Training Partner for TTS & Trax USA
“Technology Transfer Services, Inc.” is the World's largest blended learning
company, based in Florida USA.
An industry leader in learning technology, TTS innovative programs are
used by some of the largest companies in the world
Highly skilled staff in operation and maintenance blended with talented
learning technology team makes the training highly engaging, entertaining
and effective
• Oil & Gas Field Operations
• Hydrocarbon Production Operations
• Oil Movement, Storage & Troubleshooting
• Process Plant Start-up and Commissioning
• Process Plant Start-up, Commissioning & Troubleshooting
• Process Troubleshooting and Problem Solving
• International Oil Supply, Transportation, Refining & Trade
• Oil & Gas Commercial Contracts & Negotiation Skills
22
Sample Engineering Technical Courses
Oil & Gas and Process Engineering
• Advanced Maintenance Management
• Maintenance Planning, Scheduling & Work Control
• Maintenance Management: Developing & Enhancing
Maintenance Strategies
• Maintenance Auditing, Benchmarking & Improvement
• Managing Shutdowns, Turnarounds & Outages
• Advanced Reliability Centered Maintenance
• API 1-579/ASME FFS1-: Fitness for Service:
• Pressure Vessels, Tanks and Piping Systems
• Pumps & Compressors: Predictive Maintenance
• Modern Valve Technology
• Compressors & Turbines: Operation & Maintenance
• Vibration Monitoring, Analysis & Balancing
Engineering & Maintenance
• Contractual Risk, Insurance and Indemnities
• Management of Contracts & Contract Claims
• Contract Planning, Strategy & Claims Management
• Advanced Contracts Management
• The 3 Phases of Contract Management
• Contract Management for Non- Contract
Professionals
• Contracts Administration: From Award to Completion
• Contract Cost and Price Analysis
• The -5day Contract Professional MBA
• Procurement, Partnering & Tendering
• The Strategic Buyer
• Effective Supply Chain, Warehouse & Inventory
Management
• e-Procurement: Developing & Implementing
• The Project Professional MBA
• Advanced Project Management
• Oil & Gas Project Management
• Project Scope and Requirements Management
Project & Contract Management Courses
Please Contact us for a complete list of 145 courses available as public
course or customized for your precise needs as an inhouse course by
qualified Trainer in English / Hindi / Regional Languages
23
IT Training : Basic & Advanced
Only Certified and Proven Trainers
Through Exclusive Partners
Contact TPS for a complete list of over 125 Basic IT courses and
50+ Advanced IT courses
24
Certification Training
For Trainers and Senior Leaders who wish to move UP
Pool of Certified and Licensed Trainers as exclusive partners
TPS offers a range of certification training some of the best certifying agencies delivered
by qualified and certified trainers
All logos are the trade marks of their respective owners
25
Trainer
Code
Qualification , Brief Prolife Numbers* From
320
MBA, Marketing and Finance, New York Institute of Technology-Old Westbury, Bachelor, International Business,
ISCAE
500 UAE
321 Bachelor’s degree in Administration Science, Public Administration 1020 UAE/KSA
322 CIMA 300 UK
323 MSc, CGMA, ACMA, MCMI, FIFireE, FIMS, FCPD, FRSA, 60 UK
324 MCIPS, MCIPD, Full Member IACCM, FCILT, MSc, BA Hons 600 UK
325 PhD 3000 UK
326 MSc, MBA HR, Brunel University London 800 UK
327 MBA, Globally renowned L & D facilitator 2000 UK
328 Fellow member CIPD and Member InstLM 1000 UK
329 MA, BA (hons), PRINCE2, ITIL Foundation, CIPD 1500 UK
330 Terminal Masters (ABD) of Professional Psychology 1000 UK
331 MA, PG Dip in Personnel Mngmnt BA (Hon), NLP Certified Trainer, Master Practitioner 450 UK
332 MSc 4000 UK
333 Fellow of Institute of Leadership and Management 400 UK
334 BSc Chemical Engg, PG Diploma in Radio Journalism 300 UK
335 Global Cold Calls Expert Trainer 300 USA
336 Certified Life Coach 500 USA
337 Project Management Professional (PMI) Licensed Master (Captain) U.S. Coast Guard, 300 USA
338 Certfied Nebosh Trainer, BS & MBA, Management & Communication 1200 USA
339 Master Electrician, Global Professional trainer 2400 USA
340 Doctor of Education, Master of Business Administration. 2000 USA
Sample Profile Trainers : Partial List
* Numbers Above show the number of people the trainer has trained in last 2 years
26
Web Enabled Learning Partnership
www. your own learning portal. com
Aera Energy
AK Steel
Alstom
American
Electric Power
Baltimore Gas
& Electric
Blue Ridge
Boise Cascade
Caterpillar
Carrier
Cargill
Chevron
Citgo
Colgate
Palmolive
Constellation
Continental
Cooper Square
Delphi
Duke Power
ExxonMobil
Georgia Pacific
Gerdau
Givaudan
General Motors
Nabisco
NASA
Nestle Waters
Northrop
Grumman
Pacific Gas &
Pacific Corp
Pearson
PPL Energy
PSE&G
Raytheon
Shell
Star-Tech
TECO
Trinity
TVA
Union Camp
U S Steel
US Navy
Valpak
Walgreens
Westinghouse
Some Users
 For organizations with
large Head Count
 Unique, Copy Righted
and Proven
 Web Enabled &
supported
 Addresses Unique
Training needs
Monitor Results, Improve and
Replicate
Run & Support Pilot
Train The Trainers
Training Content and
Exclusive Portal Design
Agree on Needs Aligned With
Organization Goals
Since 2009, TPS has earned a reputation as
a leading organizer of conferences on
matters of current business concerns and
opportunities.
TPS conferences bring together some of the
top rated experts, policy makers and
speakers from all over the world for the
benefit of regional delegates.
Please contact us for details of our
forthcoming conferences in various
continents or if you would like TPS to
arrange one exclusively for you.
TPS : Conferences
28
Part 3 : How We Do It
29
Our Process
Exclusive follow up page with log in to all receivers of training
Agree on
Needs
Aligned With
Organization
Goals
Ear mark the
best trainer
to suit need
Training
Content and
Delivery
Design
Train The
Trainers
Create
Process for
Replication
Prepare and
deliver Course
Material Pack
Run & Support
Pilot
Co-relate with ACTUAL
work Situation
Monitor Results,
Improve and
Replicate
30Training When You Want : Where ever You Want
Venues Facilities & Timings
The world class inhouse
facilities in Dubai
Choicest if prestigious hotels
in India, Europe, USA, Middle
East and Far Est
For in groups of more than 10
participants at your own location;
 Flexible Number of days for given Contact hours
31
Case Studies
• Company was faced with a situation where budgets were
sales would either exceed budget, or fall below budget, by a
margin of more than 30% either ways
• This was posing a big problem for the top management in
terms of allocating resources.
• TPS worked with the clients management team and identified
the problem as lack of a scientific process for forecasting,
budgeting and targeting sales
• A training solution was applied and delivered to various levels
of sales staff, up to and including the Director of sales
• Proper KAM and ABP tools were developed and handed to
the client.
• The performance was monitored and the management
reported a marked improvement in the gap between budget
and actuals
• Company was doing good sales and management was
happy. But it was discovered that lot of customers were
lost every year but since new customers came in to fill
the bucket, the sales kept growing and this went
unnoticed. When TPS approached the company – they
said we have no training needs.
• TPS showed the lost opportunity due to lost customers
and therefore the lost revenue.
• TPS worked with the client’s management team and
identified the problem as inconsistent or inadequate
customer services.
• A training and CSM solution was developed and
delivered to various levels of sales and services staff
• Proper tools were developed and handed to each person
in sales.
• The management confirmed a marked improvement in
sales much above the previous forecasts and resultant
revenue was far in excess of TPS fees.
Contact us for a complimentary professional assessment of your business issues & concerns
32
Case Study :TTS USA
TTS Case Study – CMMS Implementation
Walgreens CMMS Conversion Retail Distribution CMMS Implementation
Walgreens Distribution Centers strive to find the newest, most efficient, and innovative ways to move merchandise from
suppliers to the distribution center and then to store shelves. Walgreens has 19 distribution centers that deliver products
to over 8000 retail locations. Since 2003, Walgreens has contracted TTS to support the company’s distribution centers
through a variety of projects.
A CMMS program was implemented at the distribution centers in 2004. In 2012 Walgreens was faced with a forced
CMMS conversion due to a lack of continued support from the software provider. Legacy Software – Walgreens’ older
CMMS system was a legacy software product and was no longer going to be receiving support from the supplier. Legacy
Hardware – Walgreens computer hardware consisted of numerous legacy machines. Conversion Differences – Forms,
records and reports, were in different formats and programming languages between the old and new CMMS. Walgreens
Distribution Centers perform over 500,000 work orders on an annual basis. Having a streamlined conversion process was
critical to ensuring that equipment reliability was maintained. TTS Solution As a valued partner and trusted advisor to
Walgreens.
TTS was engaged to:
• Review their computerized maintenance management system (CMMS)
• Design and establish CMMS work flow, training aids, and individual training materials
• Validate data integrity was maintained through the conversion
• Update report queries to provide accurate data post conversion
• Maintain CMMS administrative services.
The Results:
• TTS oversaw the largest CMMS conversion ever completed by Walgreens.
• The tracking and research done by TTS ensured the conversion caused a minimal disruption in Walgreens processes.
• Hardware and Software legacy issues were corrected with minimal disruption in service.
• Walgreens was able to track and improve equipment operation with key performance indicators.
• Updated reports provided Walgreens with valuable new data for decision-making.
Case of a
large utility
for an
integrated
solution
33
Part 4 : What We Are Known For
• It has been a great pleasure to be associated with your great initiative and with the high
quality of speakers and agenda. Sandrine Le Biavant, Director Farnek Avireal
• Very-well organized and I highly appreciated the quality of presentations Virginie
Clemancon, Manager Strategy Consulting, Deloitte & Touche (M.E.)
• This course was life changing for me and am now better equipped to prepare resounding
presentations for single or multiple clients
Heiraa Bhat, Sales Manager, METLIFE ALICO
• After this phenomenal course, I'm far more confident to seek approvals from my senior
managers. I recommend everyone to attend this without delay Ziyad Al Barazi, Project
Manager, Termomeccanica Saudia Co Ltd, KSA
• I would like to thank you and TPS for your contribution for building EE awareness in
UAE. Mohamed Badri Director General Emirates Authority for Standardization &
Meterology, UAE
• Ravinder Bhan at TPS has a wonderful gift of bringing great minds together. He is
forward thinking and invests in developing people as the cutting edge of the future. He is
a good company to engage and will be an asset. Dr. Sudhir Andrews Executive
Director at SkillMaker Training Services
34
…….. We are What people Say we are
We are What People Say we are
• Ravinder has been a great ally in the effort to advance electrical safety. I admire his genuine
commitment to safety and appreciate all of the support he has provided the Electrical Safety
Foundation International over the years. He is a true asset to the electrical industry and I look
forward to seeing the many great contributions he is sure to make in the field” Brett Brenner
President at The Electrical Safety Foundation International Washington D.C. Metro Area
• Yesterday may have been the single greatest and most valuable learning experience I have ever
been a part of in my entire career and I have attended many ~ Terence L. Bolden, CEO,
SebaiCMET, Inc Florida, USA
• The Masdar community thanks you for bringing all experts together. The class truly stood out from
all the others. The elite presenters were indeed among the very best we have ever witnessed
Fazil Abdul Rahiman President -SGA Masdar Institute, UAE
• I have not ever seen this level of content put together in this great Master Class Abhay
Bhargava, Head, EPS Practice MENA Region, Frost & Sullivan International Inc.
• Ravinder was my first trainer at L&T. His knowledge and skill made even the uninteresting training
sessions quite exciting and useful. Anyone who interacts with him once will remember him
forever. I am proud to have been trained by him. Rakesh Jha Jt Gen Mgr Larsen & Toubro
• Ravinder is an effective team builder, trainer and mentor with a passion to bring out the best in
those that he works with. It is my pleasure to recommend him in his work ethic and his
commitment to his company. Jeannie McLaughlin, Executive Director PR & C Feliciano
Financial Group, FFG Dallas/Fort Worth Area
35
Matter of Trust
37
Part 5 : What We Offer YOU
Our Offerings
 Soft Skills Training for operations staff
 Corporate & Leadership Training
 Ready to deliver Training material for over 200 courses
 Outsourced L&D Services ; need analysis, training construction, delivery and
performance measurement
 Oil & Gas Engineering Training
 Engineering Construction and Plant Maintenance Training
 Conferences, Exhibitions and Seminars
 HR Advisory and Consulting
 Any other services within our capability matrix
38
39
Guarantee of
Satisfaction
Globally proven
experience
Widest range of
Courses
Highest Returns per
Training $ spent.
Solution Tailored to
YOUR needs
Performance Oriented
Training
Training in any
language
40
Why Choose TPS as Your Learning Partner
Because We Deliver
The Only
Total
Solutions
Provider
Contact Us
41
Middle East
TPS Management Consultants
225 , Business Village;
Al Maktoum road Deira
P.O. Box : 14033
Dubai UAE
L : + 9714 2395317
M : +971 50 5578626
E: manager@tpsworld.com
India Corporate
TPS Management Consultants
243, Delmar Tower II
Clover Village III
Salunke Vihar Road Wanwadi
Pune India 411040
L : +91 20 4121 3138
M : +91 954 5578626
E: manager@tpsworld.com
India Mumbai
TPS Management Consultants
404, Durga Chambers,
Veera Desai Road,
ANDHERI (W),
MUMBAI - 400 053
L : +91 22 6671 2590/91
M : +91 954 5578626
E: manager@tpsworld.com
http://www.tpsworldlearning.com/

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TPS COMPANY PROFILE : INDIA

  • 1. Learning to Enhance Performance Global Expertise : Regional Needs
  • 2. The Company 2 A Learning & Development provider, with a team of global consultants, with a combined experience of over 100 years, dedicated to provide knowledge and skills required by businesses to meet today’s challenges and avail tomorrow’s opportunities
  • 3. 3 Our Inspiration “I hated every minute of training, but I said, 'Don't quit. Suffer now and live the rest of your life as a champion” ~ Muhammad Ali “Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime” ~ Anne Isabella Your Motivation
  • 4. 4 Part 1 : Who We Are
  • 5. 5Global Experts Global Expertise • TPS is global combination of business, management and technical experts, each an accomplished professionals with over 20 Years of multinational experience • Committed and capable of offering Training tailored to regional needs, our trainers come from UK, USA, Canada, New Zealand, Uganda, India, Singapore, Malaysia , Middle East – bringing world’s best practices & knowledge and speaking English, Arabic, French, German, Spanish, Russian, Chinese, Hindi, Urdu or your desired regional language.
  • 6. 6 “Regardless of where you go in the world today, it is almost certain that you will find a former ICM Student Member holding down a successful career. In the past forty years, over four million candidates have undertaken studies and examinations leading to the issue of an ICM Award and despite the vagaries of local and national economies, the reality is that ICM Student Members do well in the job market. We want you to succeed and I hope that an ICM Award will play a major role in helping you to achieve your goals in life. My very best wishes to you for a successful and prosperous future.” Dr Alistair Somerville Ford – Chairman, ICM Delegates completing a course delivered by TPS, qualify for ICM, UK certification
  • 7. 7 Technology Transfer Services, Inc (TTS) is a global leader in learning technology, providing innovative programs used by some of the largest companies in the world. A creative, talented learning technology team brings the training to our clients in a highly engaging, entertaining and effective methodology. TTS is an Authorized Provider by the International Association for Continuing Education and Training (IACET) – demonstrating compliance with the ANSI/IACET TTS is authorized to offer IACET CEUs for programs that qualify under the ANSI/IACET Standard. TTS offers CEUs for most of the subject areas that have served companies like ExxonMobil, Caterpillar, and Walgreens! TPS is the exclusive delivery partner of TTS, USA in the Middle East and India.
  • 8. 8 The India SME Forum, is the the largest SME industry forum, a not for profit initiative that propels the SME movement, by nurturing entrepreneurship and support innovative, globally competitive, SMEs in India. With over 70,060 Entrepreneurs as Contributors, Volunteers & Members from all over India, the forum contributes to India's largest Small and Medium Business Movement. TPS is the exclusive knowledge partner to the India SME Forum for Training, Development and Mentoring of over 25,000 entrepreneurs and CEOs in the Business Leadership Series
  • 9. Historical Background The history of TPS dates back to 1986 when Ravinder Bhan, established the first ever Customer Training Centre for Larsen & Toubro Limited in Pune India. Within a period of 2 years the centre trained more than 2000 engineers and managers in both technical and behavioral aspects. Today there are seven of these centre operating in various cities. An Engineering graduate of 1978, Ravinder worked at senior management positions in various MNCs in several countries that included Crompton Greaves Ltd, Larsen & Toubro Ltd, Jytoi Ltd, Voltamp Mnfg, and finally as Director Operations for Schneider Electric – Gulf. The experience included up to and including P&L ownership with PEOPLE development as his major strength and main focus. 9
  • 10. In 2009 Ravinder formalized the vision when he founded TPS Management Consultants in Dubai UAE, involving more than 100 experts trainers from all continents. Today TPS has emerged as a sought after L&D provider for over 300 clients across the region. TPS has the resources, abilities and track record of offering a Total Solution to L&D needs of both small, medium and large businesses 10 TPS Today
  • 11. 11 • To be the region’s number one choice for training and development services and convert every delegate of our courses into a loyal brand ambassador of our quality • To be the most sought after training provider and the first choice for all training and development services. • To provide the most “Powerful Solutions” for the learning objectives of our customers, to create a sustainable and productive manpower at every level, in a professionally managed manner. • To significantly raise the standard of training in the region in order to be a core player in the market. Our Vision Our Mission
  • 12. 12 • Understand our clients needs in accordance with their business strategy. • Make and deliver our offering, based on the best expertise available anywhere in the world • Create a last relationship with our delegates and make them our brand ambassadors • We will conduct ourselves with integrity, transparency, reliability, and commitment to our clients, staff and vendors. • We are Quality orientated and will offer training of only the highest quality, no matter what that costs. • We treat all stake holders be it our share holders, customers, staff and vendors with utmost dignity and respect Our Strategy Our Core Values
  • 13. 13 Part 2 : What We Do
  • 14. 500+ Training Solutions 14www.tpsworldlearning.com/total Leadership Strategy, Policy & Growth : For Senior Management Performance Enhancement Skills courses for middle management Professional Certification & Preparation Courses Engineering Courses for all levels Basic IT Courses for all levels Advanced IT & Data Security Courses for the techies Six Streams to each of your L&D needs
  • 15. 15 Corporate Leadership Training Strategic Planning Policy Growth Human Capital 15 Globally experienced, licensed trainers each with no less than 20 Years of actual field experience Multilingual : Multi Cultural : Multi functional
  • 16. Sample Courses for Corporate Management Sr . Course Title Course Code # of days Trainer Profile 1 Converting Road Blocks into Road Maps Managing Large Projects in large Organizations HZPM05 5 Certified Project Management Trainer from PMI USA, former CEO, adviser to various govt. and corporate sector in the subject. Trained more than 200 CEOs in last year. Past country President of PMI and adviser to several organizations in the region. 2 Creating a Coaching Oriented Organization to lead large teams PTCM03 3 MD of a leading Coaching Advisory from UK, with wide ranging coaching and training experience of over 25 years in change management, including developing highly successful change strategies for turning round failing schools. Coached and trained staff within a wide range of private and public sector organizations including the Asian Development Bank. 3 Leading the organization to 21st Century through Strategic Planning, Performance Management & Customer Excellence MPSPPM0 5 5 Certified Life coach and Corporate Trainer with over 25 years experience as senior management trainer, UK citizen and educated, having trained and coached more than 500 CEOs from Public sector. He has coached CEOs for a 400% increase in productivity within 6 months 4 Recognizing & Managing Cyber threats in large organizations : Analysis, Tools and Skills required to prevent high risk cyber frauds SMCY05 5 Awarded "Ambassador of Cyber Security in Education" at the National Education Awards 2013. He has trained more than 5000 managers in Corporate & Government Departments, Multiple Fortune 500 companies, Intelligence Agencies, Special Task Forces Adviser to reputed banks, oil & gas companies and e-commerce portals in designing and deploying safe cyber architectures for their business. 16
  • 17. Sr. Course Title Course Code # of days Trainer Profile 5 Leading a large organization in to 21st century through Human Capital` KPHC05 5 CIPD Approved Trainer, Chartered Fellow of CIPD, Accredited NVQ Level 3 and assessor. Masters in Arts, Post Graduate Diploma in Personnel Management, BA (Hon Degree), NLP Certified Trainer and Master Practitioner with over 15 years as a excellent trainer. UK citizen and educated 6 Creating a 21st Century Quality Organization – through Six Sigma Systems AM6S05 5 Fellow CIPD and Member InstLM, ILM approved trainer, Founder and Managing Director of a leading ILM approved Training provider in the UK. External verifier and Business Consultant in the UK for ILM Centres. Worked as Business Adviser to International learning organizations. Trained more than 2000 managers in Six Sigma and leadership 7 Add Power to your Point. Prepare and prepare like a global CEO, to your clients, staff or board members or stake holders RBPP02 2 A globally experienced management professional with over 30 years experience in some of the largest MNCs around the world. He has managed over a 100 GMs and trained over 2000 managers in making most effective and powerful presentations. Course includes a DVD of your own pre and post course presentation and a certification from ICIM, UK 17 NOTES • This is a part list of our 30+ courses for the senior management • Each course is available as a public course or customized for your precise needs as an inhouse course • Trainers are Europe or US educated • Courses are available in English / Hindi Sample Courses for Corporate Management
  • 18. 18 Human Resources Sales and Marketing Customer Services Team Management Project Management Building Winning Organization Contract Management  300+ course titles to suit ALL of your PRECISE needs.  Latest Content from the very best in the world.  Biggest Library to Train your Trainers  Proven qualified and experienced Trainers  Public courses OR Customized inhouse Performance Enhancement : Middle Management
  • 19. 19 Sample Courses for Middle Management Time Management & Personal Effectiveness Office Management & Effective Administration Skills The Office Professional & Records Management MasterClass Documents and Records Management Compliance Advanced Documents & Records Management Compliance Communication & Planning Skills for Administrative Professionals SharePoint Implementation Best Practices: From Design to Integration Organising & Behavioural Skills for Administrative Professionals/ Executive E-Library Management Techniques Administrative Support Basic Bookkeeping Business Writing Executive and Personal Assistants Meeting Management Organizational Skills Social Media In The Workplace Supply Chain Management Administration & Secretarial Advanced Budgeting & Forecasting Accounts Receivable: Planning, Organising & Achieving Best Practices Managing the Cash Cycle: Accounts Receivable & Payable Best Practices Accounts Payable: Planning, Organising & Achieving Best Practices Mastering Finance and Accounting Budgeting, Planning & Management Reporting Financial Management for Projects & Contracts Finance & Accounting for the Oil & Gas Industry Financial Data Analysis The Effective Accountant Budgeting & Cost Control Cost Analysis to Support Strategic Decisions Treasury and Cash Management International Financial Reporting Standards (IFRS) The Effective Accounts Assistant Business and Financial Modelling Auditing in the Oil & Gas Industry Review of Financial Accounting & Detecting Fraud The Effective Financial Controller: Managing Financial Functions & Improvement Opportunities Strategic Financial Planning & Implementation Budgeting & Finanace
  • 20. 20 Sample Courses for Middle Management With certification from Institute of Commercial Management, UK Notes : • TPS offers a total 195 courses spread over the streams above • Each course is available as a public course or customizedfor your precise needs as an inhouse course • Each Trainer is qualified and certified from Europe or US • Courses are available in English / Hindi/ Regional Languages  Administration & Secretarial Courses  Finance & Budgeting Courses  Human Resources Courses  Health & Safety Courses  Management & Leadership Courses  Customer Service & Public Relations Courses  Sales and Marketing Courses  Supervisory and Management Skills Courses Contact us for a Complete List of courses in following streams :
  • 21. Engineering Training 21TPS is the Exclusive Regional Training Partner for TTS & Trax USA “Technology Transfer Services, Inc.” is the World's largest blended learning company, based in Florida USA. An industry leader in learning technology, TTS innovative programs are used by some of the largest companies in the world Highly skilled staff in operation and maintenance blended with talented learning technology team makes the training highly engaging, entertaining and effective
  • 22. • Oil & Gas Field Operations • Hydrocarbon Production Operations • Oil Movement, Storage & Troubleshooting • Process Plant Start-up and Commissioning • Process Plant Start-up, Commissioning & Troubleshooting • Process Troubleshooting and Problem Solving • International Oil Supply, Transportation, Refining & Trade • Oil & Gas Commercial Contracts & Negotiation Skills 22 Sample Engineering Technical Courses Oil & Gas and Process Engineering • Advanced Maintenance Management • Maintenance Planning, Scheduling & Work Control • Maintenance Management: Developing & Enhancing Maintenance Strategies • Maintenance Auditing, Benchmarking & Improvement • Managing Shutdowns, Turnarounds & Outages • Advanced Reliability Centered Maintenance • API 1-579/ASME FFS1-: Fitness for Service: • Pressure Vessels, Tanks and Piping Systems • Pumps & Compressors: Predictive Maintenance • Modern Valve Technology • Compressors & Turbines: Operation & Maintenance • Vibration Monitoring, Analysis & Balancing Engineering & Maintenance • Contractual Risk, Insurance and Indemnities • Management of Contracts & Contract Claims • Contract Planning, Strategy & Claims Management • Advanced Contracts Management • The 3 Phases of Contract Management • Contract Management for Non- Contract Professionals • Contracts Administration: From Award to Completion • Contract Cost and Price Analysis • The -5day Contract Professional MBA • Procurement, Partnering & Tendering • The Strategic Buyer • Effective Supply Chain, Warehouse & Inventory Management • e-Procurement: Developing & Implementing • The Project Professional MBA • Advanced Project Management • Oil & Gas Project Management • Project Scope and Requirements Management Project & Contract Management Courses Please Contact us for a complete list of 145 courses available as public course or customized for your precise needs as an inhouse course by qualified Trainer in English / Hindi / Regional Languages
  • 23. 23 IT Training : Basic & Advanced Only Certified and Proven Trainers Through Exclusive Partners Contact TPS for a complete list of over 125 Basic IT courses and 50+ Advanced IT courses
  • 24. 24 Certification Training For Trainers and Senior Leaders who wish to move UP Pool of Certified and Licensed Trainers as exclusive partners TPS offers a range of certification training some of the best certifying agencies delivered by qualified and certified trainers All logos are the trade marks of their respective owners
  • 25. 25 Trainer Code Qualification , Brief Prolife Numbers* From 320 MBA, Marketing and Finance, New York Institute of Technology-Old Westbury, Bachelor, International Business, ISCAE 500 UAE 321 Bachelor’s degree in Administration Science, Public Administration 1020 UAE/KSA 322 CIMA 300 UK 323 MSc, CGMA, ACMA, MCMI, FIFireE, FIMS, FCPD, FRSA, 60 UK 324 MCIPS, MCIPD, Full Member IACCM, FCILT, MSc, BA Hons 600 UK 325 PhD 3000 UK 326 MSc, MBA HR, Brunel University London 800 UK 327 MBA, Globally renowned L & D facilitator 2000 UK 328 Fellow member CIPD and Member InstLM 1000 UK 329 MA, BA (hons), PRINCE2, ITIL Foundation, CIPD 1500 UK 330 Terminal Masters (ABD) of Professional Psychology 1000 UK 331 MA, PG Dip in Personnel Mngmnt BA (Hon), NLP Certified Trainer, Master Practitioner 450 UK 332 MSc 4000 UK 333 Fellow of Institute of Leadership and Management 400 UK 334 BSc Chemical Engg, PG Diploma in Radio Journalism 300 UK 335 Global Cold Calls Expert Trainer 300 USA 336 Certified Life Coach 500 USA 337 Project Management Professional (PMI) Licensed Master (Captain) U.S. Coast Guard, 300 USA 338 Certfied Nebosh Trainer, BS & MBA, Management & Communication 1200 USA 339 Master Electrician, Global Professional trainer 2400 USA 340 Doctor of Education, Master of Business Administration. 2000 USA Sample Profile Trainers : Partial List * Numbers Above show the number of people the trainer has trained in last 2 years
  • 26. 26 Web Enabled Learning Partnership www. your own learning portal. com Aera Energy AK Steel Alstom American Electric Power Baltimore Gas & Electric Blue Ridge Boise Cascade Caterpillar Carrier Cargill Chevron Citgo Colgate Palmolive Constellation Continental Cooper Square Delphi Duke Power ExxonMobil Georgia Pacific Gerdau Givaudan General Motors Nabisco NASA Nestle Waters Northrop Grumman Pacific Gas & Pacific Corp Pearson PPL Energy PSE&G Raytheon Shell Star-Tech TECO Trinity TVA Union Camp U S Steel US Navy Valpak Walgreens Westinghouse Some Users  For organizations with large Head Count  Unique, Copy Righted and Proven  Web Enabled & supported  Addresses Unique Training needs Monitor Results, Improve and Replicate Run & Support Pilot Train The Trainers Training Content and Exclusive Portal Design Agree on Needs Aligned With Organization Goals
  • 27. Since 2009, TPS has earned a reputation as a leading organizer of conferences on matters of current business concerns and opportunities. TPS conferences bring together some of the top rated experts, policy makers and speakers from all over the world for the benefit of regional delegates. Please contact us for details of our forthcoming conferences in various continents or if you would like TPS to arrange one exclusively for you. TPS : Conferences
  • 28. 28 Part 3 : How We Do It
  • 29. 29 Our Process Exclusive follow up page with log in to all receivers of training Agree on Needs Aligned With Organization Goals Ear mark the best trainer to suit need Training Content and Delivery Design Train The Trainers Create Process for Replication Prepare and deliver Course Material Pack Run & Support Pilot Co-relate with ACTUAL work Situation Monitor Results, Improve and Replicate
  • 30. 30Training When You Want : Where ever You Want Venues Facilities & Timings The world class inhouse facilities in Dubai Choicest if prestigious hotels in India, Europe, USA, Middle East and Far Est For in groups of more than 10 participants at your own location;  Flexible Number of days for given Contact hours
  • 31. 31 Case Studies • Company was faced with a situation where budgets were sales would either exceed budget, or fall below budget, by a margin of more than 30% either ways • This was posing a big problem for the top management in terms of allocating resources. • TPS worked with the clients management team and identified the problem as lack of a scientific process for forecasting, budgeting and targeting sales • A training solution was applied and delivered to various levels of sales staff, up to and including the Director of sales • Proper KAM and ABP tools were developed and handed to the client. • The performance was monitored and the management reported a marked improvement in the gap between budget and actuals • Company was doing good sales and management was happy. But it was discovered that lot of customers were lost every year but since new customers came in to fill the bucket, the sales kept growing and this went unnoticed. When TPS approached the company – they said we have no training needs. • TPS showed the lost opportunity due to lost customers and therefore the lost revenue. • TPS worked with the client’s management team and identified the problem as inconsistent or inadequate customer services. • A training and CSM solution was developed and delivered to various levels of sales and services staff • Proper tools were developed and handed to each person in sales. • The management confirmed a marked improvement in sales much above the previous forecasts and resultant revenue was far in excess of TPS fees. Contact us for a complimentary professional assessment of your business issues & concerns
  • 32. 32 Case Study :TTS USA TTS Case Study – CMMS Implementation Walgreens CMMS Conversion Retail Distribution CMMS Implementation Walgreens Distribution Centers strive to find the newest, most efficient, and innovative ways to move merchandise from suppliers to the distribution center and then to store shelves. Walgreens has 19 distribution centers that deliver products to over 8000 retail locations. Since 2003, Walgreens has contracted TTS to support the company’s distribution centers through a variety of projects. A CMMS program was implemented at the distribution centers in 2004. In 2012 Walgreens was faced with a forced CMMS conversion due to a lack of continued support from the software provider. Legacy Software – Walgreens’ older CMMS system was a legacy software product and was no longer going to be receiving support from the supplier. Legacy Hardware – Walgreens computer hardware consisted of numerous legacy machines. Conversion Differences – Forms, records and reports, were in different formats and programming languages between the old and new CMMS. Walgreens Distribution Centers perform over 500,000 work orders on an annual basis. Having a streamlined conversion process was critical to ensuring that equipment reliability was maintained. TTS Solution As a valued partner and trusted advisor to Walgreens. TTS was engaged to: • Review their computerized maintenance management system (CMMS) • Design and establish CMMS work flow, training aids, and individual training materials • Validate data integrity was maintained through the conversion • Update report queries to provide accurate data post conversion • Maintain CMMS administrative services. The Results: • TTS oversaw the largest CMMS conversion ever completed by Walgreens. • The tracking and research done by TTS ensured the conversion caused a minimal disruption in Walgreens processes. • Hardware and Software legacy issues were corrected with minimal disruption in service. • Walgreens was able to track and improve equipment operation with key performance indicators. • Updated reports provided Walgreens with valuable new data for decision-making. Case of a large utility for an integrated solution
  • 33. 33 Part 4 : What We Are Known For
  • 34. • It has been a great pleasure to be associated with your great initiative and with the high quality of speakers and agenda. Sandrine Le Biavant, Director Farnek Avireal • Very-well organized and I highly appreciated the quality of presentations Virginie Clemancon, Manager Strategy Consulting, Deloitte & Touche (M.E.) • This course was life changing for me and am now better equipped to prepare resounding presentations for single or multiple clients Heiraa Bhat, Sales Manager, METLIFE ALICO • After this phenomenal course, I'm far more confident to seek approvals from my senior managers. I recommend everyone to attend this without delay Ziyad Al Barazi, Project Manager, Termomeccanica Saudia Co Ltd, KSA • I would like to thank you and TPS for your contribution for building EE awareness in UAE. Mohamed Badri Director General Emirates Authority for Standardization & Meterology, UAE • Ravinder Bhan at TPS has a wonderful gift of bringing great minds together. He is forward thinking and invests in developing people as the cutting edge of the future. He is a good company to engage and will be an asset. Dr. Sudhir Andrews Executive Director at SkillMaker Training Services 34 …….. We are What people Say we are
  • 35. We are What People Say we are • Ravinder has been a great ally in the effort to advance electrical safety. I admire his genuine commitment to safety and appreciate all of the support he has provided the Electrical Safety Foundation International over the years. He is a true asset to the electrical industry and I look forward to seeing the many great contributions he is sure to make in the field” Brett Brenner President at The Electrical Safety Foundation International Washington D.C. Metro Area • Yesterday may have been the single greatest and most valuable learning experience I have ever been a part of in my entire career and I have attended many ~ Terence L. Bolden, CEO, SebaiCMET, Inc Florida, USA • The Masdar community thanks you for bringing all experts together. The class truly stood out from all the others. The elite presenters were indeed among the very best we have ever witnessed Fazil Abdul Rahiman President -SGA Masdar Institute, UAE • I have not ever seen this level of content put together in this great Master Class Abhay Bhargava, Head, EPS Practice MENA Region, Frost & Sullivan International Inc. • Ravinder was my first trainer at L&T. His knowledge and skill made even the uninteresting training sessions quite exciting and useful. Anyone who interacts with him once will remember him forever. I am proud to have been trained by him. Rakesh Jha Jt Gen Mgr Larsen & Toubro • Ravinder is an effective team builder, trainer and mentor with a passion to bring out the best in those that he works with. It is my pleasure to recommend him in his work ethic and his commitment to his company. Jeannie McLaughlin, Executive Director PR & C Feliciano Financial Group, FFG Dallas/Fort Worth Area 35
  • 37. 37 Part 5 : What We Offer YOU
  • 38. Our Offerings  Soft Skills Training for operations staff  Corporate & Leadership Training  Ready to deliver Training material for over 200 courses  Outsourced L&D Services ; need analysis, training construction, delivery and performance measurement  Oil & Gas Engineering Training  Engineering Construction and Plant Maintenance Training  Conferences, Exhibitions and Seminars  HR Advisory and Consulting  Any other services within our capability matrix 38
  • 40. Globally proven experience Widest range of Courses Highest Returns per Training $ spent. Solution Tailored to YOUR needs Performance Oriented Training Training in any language 40 Why Choose TPS as Your Learning Partner Because We Deliver The Only Total Solutions Provider
  • 41. Contact Us 41 Middle East TPS Management Consultants 225 , Business Village; Al Maktoum road Deira P.O. Box : 14033 Dubai UAE L : + 9714 2395317 M : +971 50 5578626 E: manager@tpsworld.com India Corporate TPS Management Consultants 243, Delmar Tower II Clover Village III Salunke Vihar Road Wanwadi Pune India 411040 L : +91 20 4121 3138 M : +91 954 5578626 E: manager@tpsworld.com India Mumbai TPS Management Consultants 404, Durga Chambers, Veera Desai Road, ANDHERI (W), MUMBAI - 400 053 L : +91 22 6671 2590/91 M : +91 954 5578626 E: manager@tpsworld.com http://www.tpsworldlearning.com/