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CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS
                                                        AUGUST 16, 2009
     www.ctupa.org




 NEWSLETTER
 Our August Meeting
 Innovative Expert Reviews
 How to use the VIMM model to Communicate Findings to Stakeholders

                                                       Our next Chapter meeting will be held
                                                   Wednesday evening, August 26th at Open
                                                   Solutions in Glastonbury, CT. This is a
                                                   discussion of how Expert Reviews can be an
                                                   effective way to communicate usability findings
                                                   to business or technical stakeholders.
                                                        Often referred to as “discount usability
                                                   testing”, Expert Reviews are a great way to
                                                   analyze and report on the design state of a
                                                   website or application. An evaluator assesses a
                                                   site's or application's usability against a set of
                                                   principles or best practice guidelines.
                                                        Michael Rawlins will share how the VIMM
                                                   model (analyzing from a Visual, Intellectual,
                                                   Memory & Motor perspective) can be helpful
                                                   in organizing the evaluators approach - as well
                                                   as key when sharing the findings to stakeholder.
                                                   Expect a lively discussion - as well as a few
                                                   tangible reference examples as takeaways.
Speaker: Michael Rawlins, Open Solutions

     State of the Chapter: 2009 President’s Report
          I am pleased to report that the    thanks to the small team that make       growth. These plans include taking
     chapter is thriving - we are growing,   this all happen.                         the way we communicate to the
     having regular chapter meetings,            Like most groups - it would be       next level:
     and communicating effectively            wonderful to have additional                  • new website
     through multiple channels. All of       volunteers. If you’re interested -            • upgraded newsletter
     this is the result of some hard         contact a chapter officer.                      • meeting announcement system
     working and passionate volunteers -
                                                 As we go into fall season - the      We’ll keep you posted on our
     who continue to amaze me with
                                             chapter officers are planning more         progress.
     their contributions. My sincere
                                             aggressive and exciting plans for          - Michael Rawlins, President CT UPA




                                                                                            http://www.ctupa.org


 
                                                                                                                 PAGE 1
CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS
                                      AUGUST 16, 2009

August Meeting location:
Open Solutions, 455 Winding Brook Drive, Glastonbury, CT.
As is our custom, light refreshments will be available at 6:30, and
informal networking will ensue until the meeting commences at 7:00.




                                                                         http://www.opensolutions.com




Recap: July Chapter Meeting                           airport). The eye tracking device tracks the exact
                                                      movement of the tester's eyes, including how long
                                                      their eye fixated on an object, what items were a
Thank you to Mark Mento of SensorMotoric
                                                      distraction, and of course - how long it took the
Instruments (SMI) for an interesting and
                                                      tester to locate the specified object.
comprehensive presentation. One thing that really
captured our attention was the diversity of Mark’s    
       2) Computer-mounted device - used to
background, the fact that he started out with a       capture a tester's eye movements on websites or
biomedical engineering degree - and ended up          software applications. This aids businesses in
developing a company that utilizes the concept of     determining what areas of their website or software
eye tracking equipment used in laser surgery, for     application might be confusing to users - based on
software used to aid Advertising and Market           how the tester's eyes reacted to things like
Research firms in knowing what the average             graphics, motion on the page, colors, fonts, etc...
consumer will (or won't!) see.                        Or, it may indicate areas that distract the user from
                                                      quickly seeing something that will capture their
                                                      attention and potentially make a sale.
Two types of eye tracking devices were
featured:
                                                      The great thing about both devices is that there are

       1) Head-mounted device - Portable
                                                      features that allow businesses to report on an
device a tester wears while walking or driving in a
                                                      individual tester's reactions or across many tester's
designated area where advertisements or important
                                                      reactions. There are built in reports with graphical
signage have been placed. The tester is given
                                                      capabilities, as well as ad-hoc reporting options.
instructions to locate a certain sign (for example:
The baggage claims sign for a given airline in an
                                                                                     (continued on page 3)


                                                                                                 PAGE 2
CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS
                         AUGUST 16, 2009

The demonstration was
fascinating and we learned that
these devices are surprisingly, very
reasonably priced, when you
compare it to the cost of                                                   User gaze pattern
advertising! If businesses followed
this method of understanding
their targeted market, I would be
willing to bet their business would
be more successful!

         - Trina Hare, Open Solutions




                                                                     Head Gear Device




User Heatmap Analysis



                                        Desktop Eyetracking Device





                                                                                  PAGE 3
CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS
                                           AUGUST 16, 2009

TOOL TIPS: NAPKEE - A COMPANION TOOL FOR BALSAMIQ MOCKUPS
    The task of creating low fidelity mockups is               At $79 for the desktop version, Napkee is very
continuing to get easier. I recently stumbled upon an    affordable (http://www.napkee.com). In my opinion,
exciting tool that extends the capabilities of           if used for just one functional specification or for one
Balsamiq Mockups by enabling mockups to be               client presentation the investment will is negligible.
converted into HTML/CSS/JS and Adobe Flex 3 at a             Napkee is a very well designed application - and
click of a button. This tool opens up incredible         has great potential.
opportunities - because it provides the dimension of
interactivity to the the initial simple mockup from
Balsamiq. I think of it as the natural “step 2” in the                  - Michael Rawlins, President, CT UPA
design process.



          Balsamiq
          Mockups:
          Notice the
       simple screen
    transformed into
       html by using
             Napkee




          Napkee:
        Features an
      intuitive user
     interface, and
      works on the
    PC, Mac and in
              Linux





                                                                                                     PAGE 4

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Ct August 2009 Newsletter

  • 1. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS AUGUST 16, 2009 www.ctupa.org NEWSLETTER Our August Meeting Innovative Expert Reviews How to use the VIMM model to Communicate Findings to Stakeholders Our next Chapter meeting will be held Wednesday evening, August 26th at Open Solutions in Glastonbury, CT. This is a discussion of how Expert Reviews can be an effective way to communicate usability findings to business or technical stakeholders. Often referred to as “discount usability testing”, Expert Reviews are a great way to analyze and report on the design state of a website or application. An evaluator assesses a site's or application's usability against a set of principles or best practice guidelines. Michael Rawlins will share how the VIMM model (analyzing from a Visual, Intellectual, Memory & Motor perspective) can be helpful in organizing the evaluators approach - as well as key when sharing the findings to stakeholder. Expect a lively discussion - as well as a few tangible reference examples as takeaways. Speaker: Michael Rawlins, Open Solutions State of the Chapter: 2009 President’s Report I am pleased to report that the thanks to the small team that make growth. These plans include taking chapter is thriving - we are growing, this all happen. the way we communicate to the having regular chapter meetings, Like most groups - it would be next level: and communicating effectively wonderful to have additional • new website through multiple channels. All of volunteers. If you’re interested - • upgraded newsletter this is the result of some hard contact a chapter officer. • meeting announcement system working and passionate volunteers - As we go into fall season - the We’ll keep you posted on our who continue to amaze me with chapter officers are planning more progress. their contributions. My sincere aggressive and exciting plans for - Michael Rawlins, President CT UPA http://www.ctupa.org PAGE 1
  • 2. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS AUGUST 16, 2009 August Meeting location: Open Solutions, 455 Winding Brook Drive, Glastonbury, CT. As is our custom, light refreshments will be available at 6:30, and informal networking will ensue until the meeting commences at 7:00. http://www.opensolutions.com Recap: July Chapter Meeting airport). The eye tracking device tracks the exact movement of the tester's eyes, including how long their eye fixated on an object, what items were a Thank you to Mark Mento of SensorMotoric distraction, and of course - how long it took the Instruments (SMI) for an interesting and tester to locate the specified object. comprehensive presentation. One thing that really captured our attention was the diversity of Mark’s 2) Computer-mounted device - used to background, the fact that he started out with a capture a tester's eye movements on websites or biomedical engineering degree - and ended up software applications. This aids businesses in developing a company that utilizes the concept of determining what areas of their website or software eye tracking equipment used in laser surgery, for application might be confusing to users - based on software used to aid Advertising and Market how the tester's eyes reacted to things like Research firms in knowing what the average graphics, motion on the page, colors, fonts, etc... consumer will (or won't!) see. Or, it may indicate areas that distract the user from quickly seeing something that will capture their attention and potentially make a sale. Two types of eye tracking devices were featured: The great thing about both devices is that there are 1) Head-mounted device - Portable features that allow businesses to report on an device a tester wears while walking or driving in a individual tester's reactions or across many tester's designated area where advertisements or important reactions. There are built in reports with graphical signage have been placed. The tester is given capabilities, as well as ad-hoc reporting options. instructions to locate a certain sign (for example: The baggage claims sign for a given airline in an (continued on page 3) PAGE 2
  • 3. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS AUGUST 16, 2009 The demonstration was fascinating and we learned that these devices are surprisingly, very reasonably priced, when you compare it to the cost of User gaze pattern advertising! If businesses followed this method of understanding their targeted market, I would be willing to bet their business would be more successful! - Trina Hare, Open Solutions Head Gear Device User Heatmap Analysis Desktop Eyetracking Device PAGE 3
  • 4. CONNECTICUT CHAPTER OF USABILITY PROFESSIONALS AUGUST 16, 2009 TOOL TIPS: NAPKEE - A COMPANION TOOL FOR BALSAMIQ MOCKUPS The task of creating low fidelity mockups is At $79 for the desktop version, Napkee is very continuing to get easier. I recently stumbled upon an affordable (http://www.napkee.com). In my opinion, exciting tool that extends the capabilities of if used for just one functional specification or for one Balsamiq Mockups by enabling mockups to be client presentation the investment will is negligible. converted into HTML/CSS/JS and Adobe Flex 3 at a Napkee is a very well designed application - and click of a button. This tool opens up incredible has great potential. opportunities - because it provides the dimension of interactivity to the the initial simple mockup from Balsamiq. I think of it as the natural “step 2” in the - Michael Rawlins, President, CT UPA design process. Balsamiq Mockups: Notice the simple screen transformed into html by using Napkee Napkee: Features an intuitive user interface, and works on the PC, Mac and in Linux PAGE 4