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  Global Market Research   Survey Localization  Issues and Process
Sometimes multi-country project flow feels like this…
And ideally we’d like to get to this…
Issues that impact the translation cycle How we get ‘lost in translation’ ,[object Object],[object Object],[object Object],[object Object],[object Object]
Market Research Surveys  can’t be translated. ,[object Object],[object Object],[object Object]
Survey  Questions have  Specific Linguistic Attributes  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Market Research Surveys need  localization  to preserve meaning.   Cultural adaptation, beyond translation ,[object Object],[object Object],[object Object]
Example: German Grammar Localization : ,[object Object],[object Object],[object Object],[object Object],[object Object]
Frustrating delays can happen if the client review process is uncontrolled . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Standard Survey Translation Process Your Client  Client Services/ Programmers TopTrans Localization Team TopTrans  In-Country Translators Handoff  Approved  Final Source  File Analysis/ Quoting Prepare for Translation Quality Control Input  translations Online  Review Translation/ Editing Incorporate Changes Launch  Fieldwork Compile Survey Your Client’s  In-Country Reviewers Validate  Translation Send Translation For Validation Program Survey
Actual  Survey Translation Process Your Client  Client Services/ Programmers    TopTrans Localization Team TopTrans  In-Country Translators Handoff  Source File Analysis/ Quoting Prepare for Translation Quality Control Input  Translations Online  Review Translation/ Editing Incorporate Changes Launch  Fieldwork Compile Survey Your Client’s  In-Country Reviewers Validate  Translation Changes to English  and/or  Translation Send Translation For Validation Updates to  English Survey Programmed  Discrepancies Update  Translation Quality Control Send Updated English and/or translation Program  Survey Update  Programming based  on changes/  discrepancies
What Causes Complications? Primary Survey Translation Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your Client’s In-Country Review  Uncontrolled? ,[object Object],[object Object],[object Object],[object Object]
Lack of  Version Control: Example: Discrepancy between  ‘Programmed’ and Client Review ‘Word’ versions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SMALL DISCREPANCY CAN CAUSE BIGGER PROBLEMS...
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Without aligning expectations,  translation review feels like this…
How Can We Solve The Issues? Identify  Non-Controllable   and Controllable ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Localization can’t be produced  without context - ,[object Object],[object Object],[object Object],[object Object],[object Object]
Researcher Gives Study Context Style Guide ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Client Chooses Localization Level ,[object Object],[object Object],[object Object]
In-Country Reviewer Guidance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Improved  Survey Translation Process Your Client  Client Services Programmers TopTrans Localization Team TopTrans  In-Country Translators Handoff Source  File,  Style Guide Analysis/ Quoting Prepare for Translation Quality Control Translation  input Online  Review Localization / Translation/ Proofreading Incorporate Changes Compile Survey Validate  Translation  Send Translation For Validation Program  Survey  Assigned at  Project launch Review  English Survey Launch Fieldwork Your Client’s  In-Country Reviewers
Recommended Validation Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Working together  we can handle  the whole world! Thank you for your participation Questions and Comments Welcomed! [email_address] US tel: 917-254-4044 Skype: raya.wasser

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Top Trans Survey Translation Issues

  • 1. Global Market Research Survey Localization Issues and Process
  • 2. Sometimes multi-country project flow feels like this…
  • 3. And ideally we’d like to get to this…
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Standard Survey Translation Process Your Client Client Services/ Programmers TopTrans Localization Team TopTrans In-Country Translators Handoff Approved Final Source File Analysis/ Quoting Prepare for Translation Quality Control Input translations Online Review Translation/ Editing Incorporate Changes Launch Fieldwork Compile Survey Your Client’s In-Country Reviewers Validate Translation Send Translation For Validation Program Survey
  • 11. Actual Survey Translation Process Your Client Client Services/ Programmers    TopTrans Localization Team TopTrans In-Country Translators Handoff Source File Analysis/ Quoting Prepare for Translation Quality Control Input Translations Online Review Translation/ Editing Incorporate Changes Launch Fieldwork Compile Survey Your Client’s In-Country Reviewers Validate Translation Changes to English and/or Translation Send Translation For Validation Updates to English Survey Programmed Discrepancies Update Translation Quality Control Send Updated English and/or translation Program Survey Update Programming based on changes/ discrepancies
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Without aligning expectations, translation review feels like this…
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Improved Survey Translation Process Your Client Client Services Programmers TopTrans Localization Team TopTrans In-Country Translators Handoff Source File, Style Guide Analysis/ Quoting Prepare for Translation Quality Control Translation input Online Review Localization / Translation/ Proofreading Incorporate Changes Compile Survey Validate Translation Send Translation For Validation Program Survey Assigned at Project launch Review English Survey Launch Fieldwork Your Client’s In-Country Reviewers
  • 23.
  • 24. Working together we can handle the whole world! Thank you for your participation Questions and Comments Welcomed! [email_address] US tel: 917-254-4044 Skype: raya.wasser