SlideShare una empresa de Scribd logo
1 de 21
Know what your customers want without expensive market research Alok Ramsisaria , VP Operations Regalix Inc. Mar 11, 2009
Presenter – Alok Ramsisaria © 2009 Confidential | Think Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Media Monitoring ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation
Whose online? © 2009 Confidential | Think Innovation Source: Different sites as of 15 Jan 2009, sourced from Octane Corporation Report Number of Internet Users in the United States - 208 Million people  Source: Click Z  Type Site Statistics Social Network Facebook 150 million active users Fastest Growing segment is 25 years or older 2.6 million minutes used per day  MySpace 300 Million accounts 110 Million Active users per month 1.5 billion images on MySpace Social Network (Professional) LinkedIn 30 million users 7% C-Level Executives 6.6% EVP/VP 16% Senior manager 18% Middle manager  Rich Media Flickr Over 2 billion images  YouTube 5 billion U.S. video views a month 51% of users visit YouTube weekly or more 52% of 18-34 year olds share videos often  Micro-Blog Twitter 200,000 Active Users Per week 3 million messages per day
What are they doing online? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation Source:  Groundswell by top analysts Charlene Li and Josh Bernoff at Forrester Research, circa 2007
What matters online? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation Source:  Insights from Pew Internet and American Life project, quoted in Octane Corporation Report
Why Media Monitoring is a good way to do Market Research? © 2009 Confidential | Think Innovation Functions Solutions to issues like Reputation Management What do people think about my products/services? What do people think about competing products/services? Product Marketing What feature in my offering are people talking about What features in the competitions offering are hot? What features in the competitions offering is really bad? Channel Marketing What channels are competitors advertising on? What sites seem to have the most traffic? Engineering What are the issues people are facing in real life? What do customers and prospects like/dislike about competitors products? Inside Sales Who are the disgruntled customers that I can target? What can I tell people about the competition that will position my products better? Marketing What are the hot topics people are discussing? What messages are closer to current conversations? Regulatory issues and Compliance What laws affect my product in different geographies? E.g. eco legislation that makes it cheaper to make electric cars in Norway vs Sweden.
Who is doing it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation
Sample Dashboard © 2009 Confidential | Think Innovation
How do I get started? © 2009 Confidential | Think Innovation
What do I measure? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation
Strategy for every (Business) Goal ,[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation
Aligning Media monitoring with Business goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation Metric Month 1 Month 6 Registered Users 36 1200 New Topics 36 230 Posts 83 820 Views 1898 106334
Aligning Media monitoring with business goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation
Aligning Media monitoring with business goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation
Aligning Media monitoring with business goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation
Case Study – Worlds Leading Bank – Geography India
Case Study 1 – Worlds Leading Bank ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 Confidential | Think Innovation
The Business Case ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About Regalix ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2009 confidential | Think Innovation
Thank You! Learn more about Regalix at: www.regalix.com Contact: Alok Ramsisaria VP Operations Email:  [email_address] com © 2009 Confidential | Think Innovation

Más contenido relacionado

Más de Regalix

State of B2B Content Marketing 2015
State of B2B Content Marketing 2015State of B2B Content Marketing 2015
State of B2B Content Marketing 2015
Regalix
 

Más de Regalix (20)

Measure Your Product Management Effectiveness And Success
Measure Your Product Management Effectiveness And SuccessMeasure Your Product Management Effectiveness And Success
Measure Your Product Management Effectiveness And Success
 
State Of B2B Marketing Metrics And Analytics 2015
State Of B2B Marketing Metrics And Analytics 2015State Of B2B Marketing Metrics And Analytics 2015
State Of B2B Marketing Metrics And Analytics 2015
 
SEO Mastery in 2015
SEO Mastery in 2015SEO Mastery in 2015
SEO Mastery in 2015
 
State of B2B Content Marketing 2015
State of B2B Content Marketing 2015State of B2B Content Marketing 2015
State of B2B Content Marketing 2015
 
Content Marketing 2015: Welcome To The 7th Era of Marketing
Content Marketing 2015: Welcome To The 7th Era of MarketingContent Marketing 2015: Welcome To The 7th Era of Marketing
Content Marketing 2015: Welcome To The 7th Era of Marketing
 
Video Marketing and Advertising : Tactics, Measurements, & Trends
Video Marketing and Advertising : Tactics, Measurements, & Trends  Video Marketing and Advertising : Tactics, Measurements, & Trends
Video Marketing and Advertising : Tactics, Measurements, & Trends
 
The State of Product Marketing
The State of Product Marketing The State of Product Marketing
The State of Product Marketing
 
The State of Marketing Automation
The State of Marketing AutomationThe State of Marketing Automation
The State of Marketing Automation
 
The State of Search Marketing
The State of Search Marketing The State of Search Marketing
The State of Search Marketing
 
The State of B2B Event Marketing
The State of B2B Event MarketingThe State of B2B Event Marketing
The State of B2B Event Marketing
 
State of B2B Customer Experience 2014
State of B2B Customer Experience 2014 State of B2B Customer Experience 2014
State of B2B Customer Experience 2014
 
B2B Social Media Marketing Trends 2013
B2B Social Media Marketing Trends 2013B2B Social Media Marketing Trends 2013
B2B Social Media Marketing Trends 2013
 
Pre Sale Content Marketing Trends 2013
Pre Sale Content Marketing Trends 2013Pre Sale Content Marketing Trends 2013
Pre Sale Content Marketing Trends 2013
 
Post-Sales Content Marketing Trends 2013
Post-Sales Content Marketing Trends 2013Post-Sales Content Marketing Trends 2013
Post-Sales Content Marketing Trends 2013
 
Mobile Marketing Trends 2013
Mobile Marketing Trends 2013Mobile Marketing Trends 2013
Mobile Marketing Trends 2013
 
Enterprise Mobilty Trends 2013- An Agenda for the CIO
Enterprise Mobilty Trends 2013- An Agenda for the CIOEnterprise Mobilty Trends 2013- An Agenda for the CIO
Enterprise Mobilty Trends 2013- An Agenda for the CIO
 
B2B Cross-Channel Marketing and Attribution Trends 2013
B2B Cross-Channel Marketing and Attribution Trends 2013B2B Cross-Channel Marketing and Attribution Trends 2013
B2B Cross-Channel Marketing and Attribution Trends 2013
 
2014- B2B Marketing Trends, Predictions and Forecasts
2014- B2B Marketing Trends, Predictions and Forecasts2014- B2B Marketing Trends, Predictions and Forecasts
2014- B2B Marketing Trends, Predictions and Forecasts
 
Webinar - 'Drive A Customer Service Revolution'
Webinar - 'Drive A Customer Service Revolution'Webinar - 'Drive A Customer Service Revolution'
Webinar - 'Drive A Customer Service Revolution'
 
"Whatsapp Marketing: Big Opportunity For Businesses"
"Whatsapp Marketing: Big Opportunity For Businesses""Whatsapp Marketing: Big Opportunity For Businesses"
"Whatsapp Marketing: Big Opportunity For Businesses"
 

Último

Architecting Cloud Native Applications
Architecting Cloud Native ApplicationsArchitecting Cloud Native Applications
Architecting Cloud Native Applications
WSO2
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 

Último (20)

A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Architecting Cloud Native Applications
Architecting Cloud Native ApplicationsArchitecting Cloud Native Applications
Architecting Cloud Native Applications
 
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
Emergent Methods: Multi-lingual narrative tracking in the news - real-time ex...
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot ModelNavi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Navi Mumbai Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdf
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu SubbuApidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
 
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
Apidays Singapore 2024 - Scalable LLM APIs for AI and Generative AI Applicati...
 

Webinar:Know what your Customers want without investing in Market Research

  • 1. Know what your customers want without expensive market research Alok Ramsisaria , VP Operations Regalix Inc. Mar 11, 2009
  • 2.
  • 3.
  • 4. Whose online? © 2009 Confidential | Think Innovation Source: Different sites as of 15 Jan 2009, sourced from Octane Corporation Report Number of Internet Users in the United States - 208 Million people Source: Click Z Type Site Statistics Social Network Facebook 150 million active users Fastest Growing segment is 25 years or older 2.6 million minutes used per day MySpace 300 Million accounts 110 Million Active users per month 1.5 billion images on MySpace Social Network (Professional) LinkedIn 30 million users 7% C-Level Executives 6.6% EVP/VP 16% Senior manager 18% Middle manager Rich Media Flickr Over 2 billion images YouTube 5 billion U.S. video views a month 51% of users visit YouTube weekly or more 52% of 18-34 year olds share videos often Micro-Blog Twitter 200,000 Active Users Per week 3 million messages per day
  • 5.
  • 6.
  • 7. Why Media Monitoring is a good way to do Market Research? © 2009 Confidential | Think Innovation Functions Solutions to issues like Reputation Management What do people think about my products/services? What do people think about competing products/services? Product Marketing What feature in my offering are people talking about What features in the competitions offering are hot? What features in the competitions offering is really bad? Channel Marketing What channels are competitors advertising on? What sites seem to have the most traffic? Engineering What are the issues people are facing in real life? What do customers and prospects like/dislike about competitors products? Inside Sales Who are the disgruntled customers that I can target? What can I tell people about the competition that will position my products better? Marketing What are the hot topics people are discussing? What messages are closer to current conversations? Regulatory issues and Compliance What laws affect my product in different geographies? E.g. eco legislation that makes it cheaper to make electric cars in Norway vs Sweden.
  • 8.
  • 9. Sample Dashboard © 2009 Confidential | Think Innovation
  • 10. How do I get started? © 2009 Confidential | Think Innovation
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Case Study – Worlds Leading Bank – Geography India
  • 18.
  • 19.
  • 20.
  • 21. Thank You! Learn more about Regalix at: www.regalix.com Contact: Alok Ramsisaria VP Operations Email: [email_address] com © 2009 Confidential | Think Innovation