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Interpersonal
Relations Theory
HILDEGARD
PEPLAU
Hildegard Peplau
Psychiatric Nurse of the Century
Born: September 1, 1909, Reading, Pennsylvania, United
States.
Education:
William Alanson White Institute(1954)
Pottstown Hospital, School of Nursing(1931)
Columbia University
Bennington College
 Worked tirelessly to advance nursing education and practice in
1930's.
Neuropsychiatric hospital in London,UK.
Member of the Army Nurse Corps
Worked at Bellevue and Chestnut Lodge Psychiatric Facilities
Died: March 17, 1999, Sherman Oaks, Los Angeles, California,
United States
Person
A man who is an organism that lives
in an unstable balance of a given
system.
Health
Symbolizes movement of the
personality and other ongoing human
processes that directs the person
towards creative, constructive,
productive and community living.
Environment
Forces outside the organism and in
the context of the socially-approved
way of living, from which vital human
social processes are derived such as
norms, customs and beliefs.
Nursing
Significant, therapeutic
interpersonal process. It functions
cooperatively with human
processes that present health as a
possible goal for individuals.
Interpersonal
Relations
Theory
Introduction to the Theory
Phases of Nurse-Patient Relationship
A.Orientation Phase
Get acquainted phase of the nurse-patient
relationship.
Preconceptions are worked through
Parameters are established and metEarly
levels of trust are developed
Roles begin to be understood
B.Identification Phase
The client begins to identify problems to be
worked on within relationship
The goal of the nurse: help the patient to
recognize his/her own
interdependent/participation role and promote
responsibility for self
C.Exploitation Phase
Client’s trust of nurse reached full
potential
Client making full use of nursing
services
Solving immediate problems
Identifying and orienting self to
[discharge] goals
D.Resolution Phase
•Client met needs
•Mutual termination of relationship
•Sense of security is formed
•Patient is less reliant on nurse
•Increased self-reliance to deal with own
problems
Both are sequential and focus on therapeutic relationship.
Both use problem solving techniques for the nurse and patient
to collaborate on, with the end purpose of meeting the patients
needs.
Both use observation communication and recording as basic
tools utilized by nursing.
Assessment:
•Data collection and analysis [continuous]·
•May not be a felt need.
Orientation:
Non continuous data collection.
Felt need ·
Define needs
Nursing diagnosis Planning:
•Mutually set goals.
Identification:
Interdependent goal setting
Implementation:
•Plans initiated towards achievement of
mutually set goals.
•May be accomplished by patient , nurse or
family.
Exploitation:
•Patient actively seeking and drawing help.
•Patient initiated
Evaluation:
•Based on mutually expected behaviors.
•May led to termination and initiation of
new plans
Resolution:
•Occurs after other phases are completed
successfully.
•Leads to termination.
Interpersonal Theory and Nursing Process
Interpersonal Therapeutic Process
This type of process is based on the theory
proposed by Peplau and particularly useful in helping
psychiatric patients become receptive for therapy.
Often referred as "Psychological Mothering," it
includes the following steps:
•The patient is accepted unconditionally as a participant
in a relationship that satisfies his needs;
•There is recognition of and response to the patient's
readiness for growth, as his initiative; and
•Power in the relationships shifts to the patient, as the
patient is able to delay gratification and to invest in goal
achievement.
NURSING
ROLES
• Stranger role
 Receives the client the same way one
meets a stranger in other life situations;
provides an accepting climate that builds
trust.
• Resource role
 Answers questions, interprets clinical
treatment data, gives information.
• Teaching role
 Gives instructions and provides training;
involves analysis and synthesis of the
learner's experience.
• Counseling role
 Helps client understand and integrate the
meaning of current life circumstances;
provides guidance and encouragement to
make changes.
• Surrogate role
 Helps client clarify domains of dependence,
interdependence, and independence and
acts on clients behalf as advocate.
• Active leadership role
 Helps client assume maximum
responsibility for meeting treatment goals
in a mutually satisfying way.
• Technical expert role
 Provides physical care by displaying clinical
skills; Operates equipment
1. Technical expert
2. Consultant
3. Health teacher
4. Tutor
5. Socializing agent
6. Safety agent
7. Manager of environment
8. Mediator
9. Administrator
10. Recorder observer
11. Researcher
Additional Roles:
• Person
• Health
• Environment
• Nursing
• Therapeutic Nurse-Client Relationship
Major Concepts:
Sub- Concepts:
• Roles of the nurse in the Therapeutic Relationship
• Anxiety
a. Mild
b. Moderate
c. Severe
d. Panic
Peplau’s work and characteristics of a theory
Interrelation of concepts
-Four phases interrelate the different
components of each phase.
Applicability
-The nurse patient interaction can apply
to the concepts of human being, health, environment and
nursing.
Theories must be logical in nature -
-This theory provides a logical
systematic way of viewing nursing situations
-Key concepts such as anxiety, tension,
goals, and frustration are indicated with explicit relationships
among them and progressive phases
Generalizability
-This theory provides simplicity in regard
to the natural progression of the NP relationship.
Theories can be the bases for hypothesis that can be tested
-Peplau's theory has generated testable
hypotheses.
Theories can be utilized by practitioners to guide and
improve their practice.
-Peplau’s anxiety continuum is still used
in anxiety patients
Theories must be consistent with other validated
theories, laws, and principles but will leave open
unanswered questions that need to be investigated.
-Peplau's theory is consistent with
various theories
Limitations
• Personal space considerations and
community social service resources are
considered less.
• Health promotion and maintenance
were less emphasized
• Cannot be used in a patient who doesn’t
have a felt need eg. With drawn patients,
unconscious patients
• Some areas are not specific enough to
generate hypothesis
• Nurse and patient can interact.
• Both the patient and nurse mature as the
result of the therapeutic interaction.
• Communication and interviewing skills
remain fundamental nursing tools.
• Nurses must clearly understand themselves
to promote their client’s growth and to
avoid limiting client’s choices to those that
nurses value.
Assumptions:
The phases provide simplicity
regarding the natural progression of
the nurse-patient relationship.
This simplicity leads to adaptability
in any nurse-patient interaction,
thus providing generalizability.
Strengths:
Weaknesses:
Health promotion and
maintenance were less
emphasized.
The theory cannot be used in a
patient who doesn’t have a felt need
such as with withdrawn patients.
•Hays .D. (1961). Phases and steps of experimental teaching
to patients of a concept of anxiety: Findings revealed that
when taught by the experimental method, the patients were
able to apply the concept of anxiety after the group was
terminated.
•Burd .S.F. Develop and test a nursing intervention framework
for working with anxious patients: Students developed
competency in beginning interpersonal relationship.
Research Based on Peplau’s Theory
• Peplau conceptualized clear sets of nurse’s roles that can be used by
each and every nurse with their practice. It implies that a nurse’s
duty is not just to care but the profession encompasses every
activity that may affect the care of the patient.
• The idea of a nurse-client interaction is limited with those
individuals incapable of conversing, specifically those who are
unconscious.
• The concepts are highly applicable with the care of psychiatric
patients considering Peplau’s background. But it is not limited in
those set of individuals. It can be applied to any person capable and
has the will to communicate.
• The phases of the therapeutic nurse-client are highly comparable to
the nursing process making it vastly applicable. Assessment
coincides with the orientation phase; nursing diagnosis and
planning with the identification phase; implementation as to the
exploitation phase; and lastly, evaluation with the resolution phase.
Conclusion

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Interpersonal Relations Theory by Hildegard Peplau

  • 2. Hildegard Peplau Psychiatric Nurse of the Century Born: September 1, 1909, Reading, Pennsylvania, United States. Education: William Alanson White Institute(1954) Pottstown Hospital, School of Nursing(1931) Columbia University Bennington College  Worked tirelessly to advance nursing education and practice in 1930's. Neuropsychiatric hospital in London,UK. Member of the Army Nurse Corps Worked at Bellevue and Chestnut Lodge Psychiatric Facilities Died: March 17, 1999, Sherman Oaks, Los Angeles, California, United States
  • 3.
  • 4. Person A man who is an organism that lives in an unstable balance of a given system. Health Symbolizes movement of the personality and other ongoing human processes that directs the person towards creative, constructive, productive and community living. Environment Forces outside the organism and in the context of the socially-approved way of living, from which vital human social processes are derived such as norms, customs and beliefs. Nursing Significant, therapeutic interpersonal process. It functions cooperatively with human processes that present health as a possible goal for individuals.
  • 7. Phases of Nurse-Patient Relationship A.Orientation Phase Get acquainted phase of the nurse-patient relationship. Preconceptions are worked through Parameters are established and metEarly levels of trust are developed Roles begin to be understood B.Identification Phase The client begins to identify problems to be worked on within relationship The goal of the nurse: help the patient to recognize his/her own interdependent/participation role and promote responsibility for self
  • 8. C.Exploitation Phase Client’s trust of nurse reached full potential Client making full use of nursing services Solving immediate problems Identifying and orienting self to [discharge] goals D.Resolution Phase •Client met needs •Mutual termination of relationship •Sense of security is formed •Patient is less reliant on nurse •Increased self-reliance to deal with own problems
  • 9. Both are sequential and focus on therapeutic relationship. Both use problem solving techniques for the nurse and patient to collaborate on, with the end purpose of meeting the patients needs. Both use observation communication and recording as basic tools utilized by nursing. Assessment: •Data collection and analysis [continuous]· •May not be a felt need. Orientation: Non continuous data collection. Felt need · Define needs Nursing diagnosis Planning: •Mutually set goals. Identification: Interdependent goal setting Implementation: •Plans initiated towards achievement of mutually set goals. •May be accomplished by patient , nurse or family. Exploitation: •Patient actively seeking and drawing help. •Patient initiated Evaluation: •Based on mutually expected behaviors. •May led to termination and initiation of new plans Resolution: •Occurs after other phases are completed successfully. •Leads to termination. Interpersonal Theory and Nursing Process
  • 10. Interpersonal Therapeutic Process This type of process is based on the theory proposed by Peplau and particularly useful in helping psychiatric patients become receptive for therapy. Often referred as "Psychological Mothering," it includes the following steps: •The patient is accepted unconditionally as a participant in a relationship that satisfies his needs; •There is recognition of and response to the patient's readiness for growth, as his initiative; and •Power in the relationships shifts to the patient, as the patient is able to delay gratification and to invest in goal achievement.
  • 12. • Stranger role  Receives the client the same way one meets a stranger in other life situations; provides an accepting climate that builds trust. • Resource role  Answers questions, interprets clinical treatment data, gives information. • Teaching role  Gives instructions and provides training; involves analysis and synthesis of the learner's experience.
  • 13. • Counseling role  Helps client understand and integrate the meaning of current life circumstances; provides guidance and encouragement to make changes. • Surrogate role  Helps client clarify domains of dependence, interdependence, and independence and acts on clients behalf as advocate. • Active leadership role  Helps client assume maximum responsibility for meeting treatment goals in a mutually satisfying way. • Technical expert role  Provides physical care by displaying clinical skills; Operates equipment
  • 14. 1. Technical expert 2. Consultant 3. Health teacher 4. Tutor 5. Socializing agent 6. Safety agent 7. Manager of environment 8. Mediator 9. Administrator 10. Recorder observer 11. Researcher Additional Roles:
  • 15. • Person • Health • Environment • Nursing • Therapeutic Nurse-Client Relationship Major Concepts: Sub- Concepts: • Roles of the nurse in the Therapeutic Relationship • Anxiety a. Mild b. Moderate c. Severe d. Panic
  • 16. Peplau’s work and characteristics of a theory Interrelation of concepts -Four phases interrelate the different components of each phase. Applicability -The nurse patient interaction can apply to the concepts of human being, health, environment and nursing. Theories must be logical in nature - -This theory provides a logical systematic way of viewing nursing situations -Key concepts such as anxiety, tension, goals, and frustration are indicated with explicit relationships among them and progressive phases
  • 17. Generalizability -This theory provides simplicity in regard to the natural progression of the NP relationship. Theories can be the bases for hypothesis that can be tested -Peplau's theory has generated testable hypotheses. Theories can be utilized by practitioners to guide and improve their practice. -Peplau’s anxiety continuum is still used in anxiety patients Theories must be consistent with other validated theories, laws, and principles but will leave open unanswered questions that need to be investigated. -Peplau's theory is consistent with various theories
  • 18. Limitations • Personal space considerations and community social service resources are considered less. • Health promotion and maintenance were less emphasized • Cannot be used in a patient who doesn’t have a felt need eg. With drawn patients, unconscious patients • Some areas are not specific enough to generate hypothesis
  • 19. • Nurse and patient can interact. • Both the patient and nurse mature as the result of the therapeutic interaction. • Communication and interviewing skills remain fundamental nursing tools. • Nurses must clearly understand themselves to promote their client’s growth and to avoid limiting client’s choices to those that nurses value. Assumptions:
  • 20. The phases provide simplicity regarding the natural progression of the nurse-patient relationship. This simplicity leads to adaptability in any nurse-patient interaction, thus providing generalizability. Strengths:
  • 21. Weaknesses: Health promotion and maintenance were less emphasized. The theory cannot be used in a patient who doesn’t have a felt need such as with withdrawn patients.
  • 22. •Hays .D. (1961). Phases and steps of experimental teaching to patients of a concept of anxiety: Findings revealed that when taught by the experimental method, the patients were able to apply the concept of anxiety after the group was terminated. •Burd .S.F. Develop and test a nursing intervention framework for working with anxious patients: Students developed competency in beginning interpersonal relationship. Research Based on Peplau’s Theory
  • 23. • Peplau conceptualized clear sets of nurse’s roles that can be used by each and every nurse with their practice. It implies that a nurse’s duty is not just to care but the profession encompasses every activity that may affect the care of the patient. • The idea of a nurse-client interaction is limited with those individuals incapable of conversing, specifically those who are unconscious. • The concepts are highly applicable with the care of psychiatric patients considering Peplau’s background. But it is not limited in those set of individuals. It can be applied to any person capable and has the will to communicate. • The phases of the therapeutic nurse-client are highly comparable to the nursing process making it vastly applicable. Assessment coincides with the orientation phase; nursing diagnosis and planning with the identification phase; implementation as to the exploitation phase; and lastly, evaluation with the resolution phase. Conclusion