Summary'European IT Buying In 2010-2011' is a new report published by ICD Research that analyzes how IT buyers spend, procurement strategies & practices and business planning will be shaped in 2010 to 2011. In an uncertain economic climate this report gives you access to the category-level spending outlooks, buyer budgets, supplier selection criteria, business challenges and investment opportunities of leading purchase decision makers. The report also identifies buyers and suppliers market growth, M&A and investment expectations. The research is based on an extensive survey of senior and C-level industry executives from our market leading panels.Scope' Opinions and forward looking statements of 324 industry executives are captured in our in-depth survey, of which over 47% represent Directors, C-levels & Departmental Heads and a further 25% represent senior engineers' Analysis on buyer spend, procurement and industry developments by IT buyers and IT vendors worldwide' Key topics include IT buyer spend activity, procurement behaviors & strategies, threats & opportunities for the IT industry and how these have been affected by the economic uncertainty' In the report buyers identify what suppliers need to do to maintain their business and the key actions being taken by industry players to overcome the leading business threats' The research is based on primary survey research conducted by ICD Research accessing its B2B panels comprised of senior purchase decision makers and leading vendor organizations' The geographical Scope of the research is regional ' drawing on the activity and expectations of leading industry players across EuropeReasons
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European IT Buying In 2010-2011: Procurement, Investment & Industry Trends Outlook
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European IT Buying In 2010-2011: Procurement, Investment &
Industry Trends Outlook
Published on March 2010
Report Summary
Summary
'European IT Buying In 2010-2011' is a new report published by ICD Research that analyzes how IT buyers spend, procurement
strategies & practices and business planning will be shaped in 2010 to 2011.
In an uncertain economic climate this report gives you access to the category-level spending outlooks, buyer budgets, supplier
selection criteria, business challenges and investment opportunities of leading purchase decision makers. The report also identifies
buyers and suppliers market growth, M&A and investment expectations. The research is based on an extensive survey of senior and
C-level industry executives from our market leading panels.
Scope
' Opinions and forward looking statements of 324 industry executives are captured in our in-depth survey, of which over 47%
represent Directors, C-levels & Departmental Heads and a further 25% represent senior engineers
' Analysis on buyer spend, procurement and industry developments by IT buyers and IT vendors worldwide
' Key topics include IT buyer spend activity, procurement behaviors & strategies, threats & opportunities for the IT industry and how
these have been affected by the economic uncertainty
' In the report buyers identify what suppliers need to do to maintain their business and the key actions being taken by industry players
to overcome the leading business threats
' The research is based on primary survey research conducted by ICD Research accessing its B2B panels comprised of senior
purchase decision makers and leading vendor organizations
' The geographical Scope of the research is regional ' drawing on the activity and expectations of leading industry players across
Europe
Reasons To Buy
' Drive revenues by understanding future product investment areas and growth regions by leading industry players
' Formulate effective sales & marketing strategies by identifying how buyer budgets are changing and where spend will be directed to
in the future
' Better promote your business by aligning your capabilities and business practices with your customers' changing needs during these
times of market uncertainty
' Secure stronger customer relationships by understanding the leading business concerns and changing strategies of IT buyers
' Predict how the industry will grow, consolidate and where it will stagnate
' Uncover the business outlook, key challenges and opportunities identified by suppliers and buyers in the industry
Key Highlights
' Russia and Germany are predicted to be the fastest growing regions in European region. Potential for computer and technology
penetration and opportunities for growth of specific sectors are fueling growth.
' The majority of technology companies will be increasing procurement spend over the next 12 months. The average size of the
annual procurement budgets among technology buyer companies is US$102.7m.
' 47% of technology buyers agree that in order to maintain and win their business, suppliers will have to work hard to reduce costs
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Table of Content
Table of Contents
Chapter 1: Executive Summary
Chapter 2: Introduction
Heading: Profile Of Survey Respondents
Chapter 3: Industry Dynamics
Heading: Revenue Growth Expectations In The Technology Industry
Heading: Future Developments In Competitive Structure In The Industry
Heading: Merger And Acquisition Activity Predictions
Chapter 4: Technology Market Growth Outlook
Heading: Regional Growth Forecasts In The Technology Industry By Country
Heading: Market Growth Forecasts By Industry Sector
Chapter 5: Threats And Opportunities For The Technology Industry
Heading: Leading Business Concerns For The Period 2010-2011
Heading: Key Actions To Overcome Business Threats: Cost Management
Heading: Key Actions To Overcome Business Threats: Driving Sales
Heading: Key Supplier Actions To Maintain And Win Buyer Business
Chapter 6: Technology Industry Buyer Spend Activity
Heading: Annual Procurement Budgets: Technology Industry
Heading: Procurement Cost Saving Targets In The Technology Industry
Heading: Planned Change In Procurement Spend
Heading: Planned Change In Procurement Spend By Product And Service Category
Chapter 7: Procurement Behaviors And Strategies
Heading: Critical Success Factors For Supplier Selection
Heading: Expected Future Changes In Procurement Objectives
Heading: Areas Of Future Value Creation In Procurement Strategy
Heading: Mitigating Supplier Failure And Maintaining Business Continuity
Heading: Planning Against Business Supply Contingencies
Chapter 8: Appendix
List of Tables
Table 1: Count Of European Technology Industry Survey Respondents By Company Type (Number Of Respondents), 2010 Industry
Survey
Table 2: Buyer Respondents By Job Role (% Buyer Respondents), European Technology Industry, 2010
Table 3: Buyer Respondents By Organization's Global Turnover (% Buyer Respondents), European Technology Industry, 2010
Table 4: Buyer Respondents By Organization's Total Employee Size (% Buyer Respondents), European Technology Industry, 2010
Table 5: Supplier Respondents By Organization's Global Turnover (% Supplier Respondents), European Technology Industry, 2010
Table 6: Supplier Respondents By Job Role (% Supplier Respondents), European Technology Industry, 2010
Table 7: Supplier Respondents By Organization's Total Employee Size (% Supplier Respondents), European Technology Industry,
2010
Figure 1: Company Revenue Growth Optimism Trend In The European Technology Industry (% All Respondents), 2009-2010
Figure 2: Company Revenue Growth Optimism Trend By European Technology Industry Company Type: Technology Buyers, IT
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Vendors (% All Respondents), 2009-2010
Table 8: Company Revenue Growth Optimism Trend By European Technology Industry Company Type: Technology Buyers, IT
Vendors (% All Respondents), 2009-2010
Table 9: Company Revenue Growth Optimism In The European Technology Industry By Turnover (% All Respondents), 2010
Figure 3: Company Revenue Growth Optimism In The European Technology Industry Over The Next 12 Months: Cross-Industry
Comparison (% All Respondents), 2010
Figure 4: Key Expected Changes In Business Structure In The European Technology Buyers Industry (%Technology Buyers
Respondents), 2010
Figure 5: Key Expected Changes In Business Structure In The European IT Vendors Industry (% IT Vendors Respondents), 2010
Figure 6: Merger And Acquisition Activity Expectations Over The Next 12 Months In The European Technology Buyers Industry
(%Technology Buyers Industry Respondents), 2009-2010 Trend Forecast
Figure 7: Merger And Acquisition Activity Expectations Over The Next 12 Months In The European IT Vendors Industry (% IT Vendors
Industry Respondents), 2009-2010 Trend Forecast
Table 10: Technology Buyers Industry: Market Predictions Of The Fastest And Slowest Growing Regions (% Technology Buyers
Respondents), 2010
Figure 8: Technology Buyers Industry: Market Predictions Of The Fastest And Slowest Growing Regions (% Technology Buyers
Respondents), 2010
Table 11: IT Vendors Industry: Market Predictions Of The Fastest And Slowest Growing Regions (% IT Vendors Respondents), 2010
Figure 9: IT Vendors Industry: Market Predictions Of The Fastest And Slowest Growing Regions (% IT Vendors Respondents), 2010
Table 12: Technology Buyers Predictions Of The Fastest And Slowest Growing Industry Sectors (% Technology Buyers
Respondents), 2010
Figure 10: Technology Buyers Predictions Of The Fastest And Slowest Growing Industry Sectors (% Technology Buyers
Respondents), 2010
Table 13: IT Vendors Predictions Of The Fastest And Slowest Growing Industry Sectors (% IT Vendors Respondents), 2010
Figure 11: IT Vendors Predictions Of The Fastest And Slowest Growing Industry Sectors (% IT Vendors Respondents), 2010
Figure 12: Leading Business Concerns For The Period 2010-2011 Among European Technology Industry Buyers And Suppliers (%
All Respondents), 2010
Figure 13: Technology Buyers Vs. IT Vendors: Leading Business Concerns For The Period 2010-2011 Among European Technology
Industry Buyers And Suppliers (% All Respondents), 2010
Table 14: Technology Buyers Vs. IT Vendors: Leading Business Concerns For The Period 2010-2011 Among European Technology
Industry Buyers And Suppliers (% All Respondents), 2010
Table 15: Leading Business Concerns For The Period 2010-2011 Among European Technology Industry Buyers And Suppliers By
Company Turnover (% All Respondents), 2010
Table 16: Most Important Actions Being Implemented To Facilitate Cost Containment In 2010-2011 In The European Technology
Industry (% All Respondents), 2010
Table 17: Most Important Actions Being Implemented To Facilitate Cost Containment In 2010-2011 In The European Technology
Industry ' Senior Level Responses Only (% CEO/MD/Board Level Respondents), 2010
Table 18: Most Important Actions Being Implemented To Facilitate Cost Containment In 2010-2011 In The European Technology
Industry: Buyer Vs. Supplier Comparison (% All Respondents), 2010
Table 19: Most Important Actions Being Implemented For Driving Sales To Overcome Present Business Challenges In 2010-2011 In
The European Technology Industry (% All Respondents), 2010
Table 20: Most Important Actions Being Implemented For Driving Sales To Overcome Present Business Challenges In 2010-2011 In
The European Technology Industry ' Senior Level Responses Only (% CEO/MD/Board Level Respondents), 2010
Table 21: Most Important Actions Being Implemented For Driving Sales To Overcome Present Business Challenges In 2010-2011 In
The European Technology Industry: Buyer Vs. Supplier Comparison (% All Respondents), 2010
Figure 14: The Most Important Actions For Suppliers To Take To Maintain And Secure Buyer Business In The European Technology
Industry: Supplier Responses Vs. All Buyer Responses (% All Respondents), 2010
Table 22: The Most Important Actions For Suppliers To Take To Maintain And Secure Buyer Business In The European Technology
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Industry: Supplier Responses Vs. All Buyer Responses (% All Respondents), 2010
Figure 15: The Most Important Actions For Suppliers To Take To Maintain And Secure Buyer Business In The European Technology
Industry: Technology Buyers (% Buyer Respondents), 2010
Table 23: The Most Important Actions For Suppliers To Take To Maintain And Secure Buyer Business In The European Technology
Industry: Analysis Of Buyer Respondents By Company Turnover (% Buyer Respondents), 2010
Table 24: The Most Important Actions For Suppliers To Take To Maintain And Secure Buyer Business In The European Technology
Industry: Analysis Of All Buyer Respondents By Procurement Budget (% Buyer Respondents), 2010
Table 25: The Most Important Actions For Suppliers To Take To Maintain And Secure Buyer Business In The European Technology
Industry: Analysis Of All Buyer Respondents By Purchasing Decision Seniority (% Buyer Respondents With Purchasing Decision
Influence), 2010
Figure 16: Annual Procurement Budgets In US$ In The European Technology Industry: Technology Buyers (% All Buyer
Respondents), 2010
Table 26: Annual Procurement Budgets In US$ In The European Technology Industry: Technology Buyers (% All Buyer
Respondents), 2010
Figure 17: Annual Procurement Budgets In US$ In The European Technology Industry By Company Turnover (% All Buyer
Respondents), 2010
Table 27: Annual Procurement Budgets In US$ In The European Technology Industry By Company Turnover (% All Buyer
Respondents), 2010
Figure 18: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011: Technology Buyers
(% All Buyer Respondents), 2010
Table 28: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011: Technology Buyers
(% All Buyer Respondents), 2010
Table 29: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011 By Company Turnover:
(% All Buyer Respondents), 2010
Figure 19: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011 By Company
Turnover: (% All Buyer Respondents), 2010
Table 30: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011 By Leading Business
Concern (Cost Containment): (% All Buyer Respondents), 2010
Figure 20: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011 By Leading Business
Concern (Cost Containment): (% All Buyer Respondents), 2010
Figure 21: Average Identified Procurement Savings Target In The European Technology Industry Over The Next 12 Months:
European Technology Industry Vs. Other Global Industries (% All Respondents), 2010
Figure 22: Expected Change In Total Procurement Spend In The European Technology Industry Over The Next 12 Months:
Technology Buyers (% All Buyer Respondents) 2010
Table 31: Expected Change In Total Procurement Spend In The European Technology Industry Over The Next 12 Months:
Technology Buyers (% All Buyer Respondents) 2010
Figure 23: Expected Change In Total Procurement Spend In The European Technology Industry Over The Next 12 Months By
Company Turnover (% All Buyer Respondents), 2010
Table 32: Expected Change In Total Procurement Spend In The European Technology Industry Over The Next 12 Months By
Company Turnover (% All Buyer Respondents), 2010
Table 33: Average Net Increase or Decrease in Planned Spend Level for 2010 In The European Technology Industry Over The Next
12 Months: European Technology Industry Vs. Other Industries (% All Respondents), 2010
Table 34: Expected Changes In Procurement Strategy In The European Technology Industry To Drive Value Across The Business:
All Buyers By Purchasing Decision Seniority (% All Buyer Respondents Purchasing Decision Influence), 2010
Figure 24: Future Change In Spend In The European Technology Industry By Product And Service Category: Technology Buyers -
Expected Increase Or Decrease Over The Next 12 Months (%Technology Buyers Respondents), 2010
Figure 25: Future Change In Spend In The European Technology Industry By Product And Service Category: Expected Increase
Over The Next 12 Months Among All Buyers By Company Turnover (% All Buyer Respondents), 2010
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Figure 26: Critical Success Factors For Selecting A Technology Industry Supplier: Difference In Views, Buyers Vs. Suppliers (Net
Difference In Ranking), Europe, 2010
Table 35: Critical Success Factors For Selecting A Technology Industry Supplier: Buyer Vs. Supplier Comparison (% All
Respondents), Europe, 2010
Figure 27: Critical Success Factors For Selecting A Technology Industry Supplier: Buyer Vs. Supplier Comparison (% All
Respondents), Europe, 2010
Figure 28: Critical Success Factors For Selecting A Technology Industry Supplier: Technology Buyers Comparison (% All Buyer
Respondents), Europe, 2010
Table 36: Critical Success Factors For Selecting A Technology Industry Supplier: Technology Buyers Comparison (% All Buyer
Respondents), Europe, 2010
Table 37: Technology Buyers Attitudes And Approaches To Existing Procurement Practices: Level Of Agreement To The Following
Statement (% Technology Buyers Respondents), 2010
Figure 29: Expected Future Changes In Procurement Objectives In The European Technology Industry (% All Buyer Respondents),
2010
Figure 30: Expected Future Changes In Procurement Objectives In The European Technology Industry By Company Turnover (% All
Buyer Respondents), 2010
Figure 31: Expected Changes In Procurement Strategy In The European Technology Industry To Drive Value Across The Business
(% All Buyer Respondents), 2010
Table 38: Expected Changes In Procurement Strategy In The European Technology Industry To Drive Value Across The Business
(% All Buyer Respondents), 2010
Table 39: Expected Changes In Procurement Strategy In The European Technology Industry To Drive Value Across The Business:
All Buyers By Company Turnover (% All Buyer Respondents), 2010
Table 40: Expected Changes In Procurement Strategy In The European Technology Industry To Drive Value Across The Business:
All Buyers By Purchasing Decision Seniority (% All Buyer Respondents Purchasing Decision Influence), 2010
Table 41: Technology Buyers Attitudes And Approaches To Existing Procurement Practices: Level Of Agreement To The Following 3
Statements (%Technology Buyers Respondents), 2010
Figure 32: Critical Strategies Adopted By Buyers To Ensure Business Continuity In The European Technology Industry: Technology
Buyers (% All Buyer Respondents), 2010
Table 42: Critical Strategies Adopted By Buyers To Ensure Business Continuity In The European Technology Industry: Technology
Buyers (% All Buyer Respondents), 2010
Table 43: Critical Strategies Adopted By Buyers To Ensure Business Continuity In The European Technology Industry By Company
Turnover: (% All Buyer Respondents), 2010
Table 44: Technology Buyers Attitudes And Approaches To Existing Procurement Practices: Level Of Agreement To The Following
Statement (%Technology Buyers Respondents), 2010
Figure 33: Actions Undertaken By Buyers To Survive Product/Service Inflation And/ Or Supply Shortages In The European
Technology Industry: Technology Buyers (% All Buyer Respondents), 2010
Table 45: Actions Undertaken By Buyers To Survive Product/Service Inflation And/ Or Supply Shortages In The European
Technology Industry: Technology Buyers (% All Buyer Respondents), 2010
Table 46: Actions Undertaken By Buyers To Survive Product/Service Inflation And/ Or Supply Shortages In The European
Technology Industry By Company Turnover (% All Buyer Respondents), 2010
List of Figures
Figure 1: Company Revenue Growth Optimism Trend In The European Technology Industry (% All Respondents), 2009-2010
Figure 2: Company Revenue Growth Optimism Trend By European Technology Industry Company Type: Technology Buyers, IT
Vendors (% All Respondents), 2009-2010
Figure 3: Company Revenue Growth Optimism In The European Technology Industry Over The Next 12 Months: Cross-Industry
Comparison (% All Respondents), 2010
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Figure 4: Key Expected Changes In Business Structure In The European Technology Buyers Industry (%Technology Buyers
Respondents), 2010
Figure 5: Key Expected Changes In Business Structure In The European IT Vendors Industry (% IT Vendors Respondents), 2010
Figure 6: Merger And Acquisition Activity Expectations Over The Next 12 Months In The European Technology Buyers Industry
(%Technology Buyers Industry Respondents), 2009-2010 Trend Forecast
Figure 7: Merger And Acquisition Activity Expectations Over The Next 12 Months In The European IT Vendors Industry (% IT Vendors
Industry Respondents), 2009-2010 Trend Forecast
Figure 8: Technology Buyers Industry: Market Predictions Of The Fastest And Slowest Growing Regions (% Technology Buyers
Respondents), 2010
Figure 9: IT Vendors Industry: Market Predictions Of The Fastest And Slowest Growing Regions (% IT Vendors Respondents), 2010
Figure 10: Technology Buyers Predictions Of The Fastest And Slowest Growing Industry Sectors (% Technology Buyers
Respondents), 2010
Figure 11: IT Vendors Predictions Of The Fastest And Slowest Growing Industry Sectors (% IT Vendors Respondents), 2010
Figure 12: Leading Business Concerns For The Period 2010-2011 Among European Technology Industry Buyers And Suppliers (%
All Respondents), 2010
Figure 13: Technology Buyers Vs. IT Vendors: Leading Business Concerns For The Period 2010-2011 Among European Technology
Industry Buyers And Suppliers (% All Respondents), 2010
Figure 14: The Most Important Actions For Suppliers To Take To Maintain And Secure Buyer Business In The European Technology
Industry: Supplier Responses Vs. All Buyer Responses (% All Respondents), 2010
Figure 15: The Most Important Actions For Suppliers To Take To Maintain And Secure Buyer Business In The European Technology
Industry: Technology Buyers (% Buyer Respondents), 2010
Figure 16: Annual Procurement Budgets In US$ In The European Technology Industry: Technology Buyers (% All Buyer
Respondents), 2010
Figure 17: Annual Procurement Budgets In US$ In The European Technology Industry By Company Turnover (% All Buyer
Respondents), 2010
Figure 18: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011: Technology Buyers
(% All Buyer Respondents), 2010
Figure 19: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011 By Company
Turnover: (% All Buyer Respondents), 2010
Figure 20: Projected Procurement Cost Savings Targets In The European Technology Industry For 2010-2011 By Leading Business
Concern (Cost Containment): (% All Buyer Respondents), 2010
Figure 21: Average Identified Procurement Savings Target In The European Technology Industry Over The Next 12 Months:
European Technology Industry Vs. Other Global Industries (% All Respondents), 2010
Figure 22: Expected Change In Total Procurement Spend In The European Technology Industry Over The Next 12 Months:
Technology Buyers (% All Buyer Respondents) 2010
Figure 23: Expected Change In Total Procurement Spend In The European Technology Industry Over The Next 12 Months By
Company Turnover (% All Buyer Respondents), 2010
Figure 24: Future Change In Spend In The European Technology Industry By Product And Service Category: Technology Buyers -
Expected Increase Or Decrease Over The Next 12 Months (%Technology Buyers Respondents), 2010
Figure 25: Future Change In Spend In The European Technology Industry By Product And Service Category: Expected Increase
Over The Next 12 Months Among All Buyers By Company Turnover (% All Buyer Respondents), 2010
Figure 26: Critical Success Factors For Selecting A Technology Industry Supplier: Difference In Views, Buyers Vs. Suppliers (Net
Difference In Ranking), Europe, 2010
Figure 27: Critical Success Factors For Selecting A Technology Industry Supplier: Buyer Vs. Supplier Comparison (% All
Respondents), Europe, 2010
Figure 28: Critical Success Factors For Selecting A Technology Industry Supplier: Technology Buyers Comparison (% All Buyer
Respondents), Europe, 2010
Figure 29: Expected Future Changes In Procurement Objectives In The European Technology Industry (% All Buyer Respondents),
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2010
Figure 30: Expected Future Changes In Procurement Objectives In The European Technology Industry By Company Turnover (% All
Buyer Respondents), 2010
Figure 31: Expected Changes In Procurement Strategy In The European Technology Industry To Drive Value Across The Business
(% All Buyer Respondents), 2010
Figure 32: Critical Strategies Adopted By Buyers To Ensure Business Continuity In The European Technology Industry: Technology
Buyers (% All Buyer Respondents), 2010
Figure 33: Actions Undertaken By Buyers To Survive Product/Service Inflation And/ Or Supply Shortages In The European
Technology Industry: Technology Buyers (% All Buyer Respondents), 2010
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