CXBOX enables successful customer loyalty programs for retail brands in India.

1. How to create effective and
relevant Marketing Online
WWW.CXBOX.IN
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C U S T O M E R E X P E R I E N C E

2. we build our product & services accessible on all devices across
Global regions
About Us
Wants to become a
pioneer in loyalty
services in APAC Region
Strategic partnerships
with Major platform
developers &
Consultants from europe
region for building global
expertise
Core team incubated
CXBOX from Taipei,
Taiwan in January 2015
Reaching 1 million users
With Tech flexibility, we
can expect to grow our
users by 200%.
Advantages with CXBOX
Cloud based & On premise Solutions
easy to deploy.
Consultants from all global loyalty &
reward companies.
servicing team with regional knowledge
& project management Capabilities.
Multibrand Loyalty Program for Selected
brands in a region
20k+ branded products in reward
catalogue.
Associated all major ecommerce
platforms for redemption vouchers/
Coupons.
50+ years of combined experience of IT
& services
At present, 85% of our
users reliant on our
platform wish they could
make ROI and implement
fulfilment services
through us.
With Over 50 Experts
onboard with CXBOX as
employees & Consultants
Across APAC Regions.

3. Focus on Industry Experience
Our experience cuts across diverse industries including BFSI /
Manufacturing / Retail / Telecom / Consumer Goods / Travel &
Hospitality / Construction / Real Estate / Entertainment &
Healthcare.
STRATEGIC CONSULTING, PROJECT MANAGEMENT SERVICES, TECHNOLOGY,
CREATIVE AND OPERATIONAL SUPPORT SERVICES.

4. Customer Loyalty Programs
Channel Loyalty Programs
www.cxbox.in
1
2
WHAT WE DO
Employee Engagement
Rewards Fulfilment
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4

5. Making
the most
out of the
CXBOX
Take advantage
of the tools available.
Communication channels
Automated customer Engagement
Seamless ecommerce &
MCommerce Integration
Analytic tools and reporting
Tailor-made user Segmentations
WWW.CXBOX.IN

6. Customer Login on Mobile
App/Mobile Site
Customers Login on Website
or Landing Page
CX Member BOX
Client Branch Login
Client Headquarters Login
CX Client BOX CX Clientelling
Add Preferred Product
Store Employee Login
Enroll New members &

7. Members Data
Campaigns
Loyalty
Communication
Ecommerce
Scial Media
POS
ERP
Retargeting
Seasonal
Traditional
Recurring
Tier Based Programs
Coupons & Gifts
Points Based Programs
VIP Member Club
Email
Whatsapp
SMS
Push Notifications

8. Where
to start
POS Machines, Billing Systems,
Hospital Managment systems,SAP,
Salesforce etc..
Connet with your
Existing IT
framework
Analyse Loyalty Metrics
Design Earn and Burn Rule.
Set Discounts,Coupons & Gifts
Design Loyalty
Framework
Integrate Multiple Communications
Channels and Automate
Campaigns
Campaigns on
target audience

9. Spend More to Earn
More Points
Points Based
Program
tier program is
based on levels of
loyalty as
Gold,Silver &
Platinum
Tier Based
Program
monthly or annual
fee to join your VIP
member club with
access to special
services, discounts
or Gifts
VIP Club
Program
Coupon Generator
to generate
coupons and
Coupons
redemption centre
to track Coupons
redemption history
Coupons
Gift Tracker to
assign Gifts and
Gift redemption
centre to track
Gifts redemption
history
Gifts
Loyalty Engine
Few Illustrations on Loyalty

10. Campaigns
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Your awesome
idea goes here.
Your awesome
idea goes here.
Your awesome
idea goes here. Your awesome
idea goes here.
Referral Campaigns to Invite Members for
any business vertical
Set Campaign Rules and Automate
Lifecycle
Retargeting
Seasonal
Traditional
Member Registration
Points Earning
Points Burning
Tier Upgradation
Tier Downgradation
Wishes
Monthly Campaigns
Daily Campaigns
Member Campaigns
VIP Campaigns
Festival Campaigns
Events Based
Campaigns
Product Based
Campaigns
Prospect Campaigns
Onetime Buyers
Lapsing Members
Sleeping Members

11. Our Loyalty Approach
GENERAL
SEGEMENTATION
Customer Data driven
Segmentation
PRODUCT SEGEMENTATION
Product based communication
LOYALTY
SEGEMENTATION
Loyalty Based Approach
Location
25%
Gender
20%
Product
20%
Registration Channel
20%
Age
15%
Lifecycle
30%
Insights
28%
Tiers
22%
Points
20%
Interested Products
35%
CrossSell & UpSell
35%
Purchase Products
30%

12. Loyalty over Traditional Purchase
Consideration Purchase Loyalty
Awareness
Promote Website
Social Networks
Publish Content
Loyalty
Loop
Site Visitors
Inbound Links
Fans & Followers
Actual Client
Ratio
Time on Site
Leads
Business Conversion
Orders
Revenue
Average Order Value
Repeat Purchase
Referrals
Reviews & Feedback
Customer Satisfaction
Traffic Analysis
Free Trail
Relevant Content
Remarketing
Products & price
Easy Purchase
Process
Social Media
Engagement
Email, SMS &
Notifications for loyal
customer Benefits
ACTIONS
MEASURE

13. SMS EMAIL
PUSH Notifications
Outbound Calls Whatsapp
Communication Channels
Effective Communication Plan For Existing Customers

14. Increase Footfalls
Customer Retention
Increase Cart Value
Personal Connect
Understand More about
End-users
New Referrals
Our Business Target

15. Good Program Management matters
Strategic Consulting & Program Implmentation Support

16. Successful companies are
consistent with Loyalty
Programs
Increasing customer retention helps boost profits
simply because loyal customers already have trust
Want to increase sales and conversion
Loyal customers spend 67% more on average than
new ones.
Retain existing customers
Create Brand Advocates.
Increase Customer Lifetime Value
Build personal relationships.
Interacting with followers

17. Get Professional Loyalty Rewards Fulfillment Solution to grow your
business.
We help you to engage your participants with customizable services
according to your business needs.
Fastest fulfilment company in APAC Region.
Enable rewards catalogue in less than 15 days.
Reward Fulfillment Services
Launch industry's first collaboration feature
We focus on providing excellent services to fulfill the desires of your members
quickly with high-quality rewards.

18. Channel
loyalty
Services
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INCREASED DISTRIBUTION
INCREASE BRAND RECOGNITION AND
PRESTIGE
KNOCK ON LOYALTY WITH RETAILERS

19. Our values
Honesty & Transparency
Reliability & Responsibility
Discipline & Perseverance

20. Contact Us
We'd love to talk about
all things marketing.
Phone Number
95 5599 5599
Email Address
ia@cxbox.in
Website
www.cxbox.in
Global APAC Locations
Taiwan India Malaysia

21. The best marketing
doesn't feel like marketing.
Tom Fishburne