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Practical strategies for
   moving «real organizations»
 towards Cloud /SaaS solutions

                                  Prague, May 18, 2009
                                       Louis Naugès
© Copyright Louis Naugès - 2009
                                    President - Revevol   1
Plan
        1 - Cloud/Saas: Challenges
        2 - Cloud/SaaS: Management view
        3 - Cloud/SaaS: Key components
        4 - Providers: Tsunami coming!
        5 - Cloud/SaaS: Strategies for CIOs

© Copyright Louis Naugès - 2009               2
Revevol?

European Start-Up, 2OO7. (www.revevol.eu)
SaaS/Cloud Computing Pure Player
«Aggregation» of existing solutions
Seminars, consulting, implementation, training...
Main partners: Google, Salesforce....
«Changing The Way We Work»
© Copyright Louis Naugès - 2009                     3
1-Cloud/SaaS: challenges
   Solutions .... exist
   Benefits are ... obvious
 Providers are ... strong (Google,
Amazon, Salesforce...)
   So . . .
 Why only so few organizations
really use SaaS / Cloud, today?
© Copyright Louis Naugès - 2009                          4
2 - SaaS / Cloud: Management view


Making sense of it!
For whom?
Which usages?
© Copyright Louis Naugès - 2009   5
Cloud Computing


A browser
Fast networks
Nothing else!
© Copyright Louis Naugès - 2009   6
Cloud Computing: Large organizations
                                  Cloud Computing
          Large
       Organizations                      SaaS :
                                   Software as a Service
                                          PaaS :
                                   Platform as a Service

                                           IaaS :
                                  Infrastructure as a Service
© Copyright Louis Naugès - 2009                                 7
SaaS: Software as a Service


Built on “Cloud Infrastructures”
“Multi-tenant”
Business models
© Copyright Louis Naugès - 2009                                 8
Multi-tenant

Only one software instance, shared
No access to source code
Impossible to modify application
Shared by thousands/millions clients
Change of version by vendor: instantly
available to all clients
© Copyright Louis Naugès - 2009                     9
Business models
 No software licences

 No software maintenance fees
 Service charge:

                            Time: year / month
                            Number of users
                            (Illimited)
                            Variable, flexible
 Reasonably easy way out!                                      10
© Copyright Louis Naugès - 2009
Hundred of services available




© Copyright Louis Naugès - 2009                                   11
3 - Cloud + SaaS: Component’s view
                    Social Computing                        Structured usages
                 Office 2.0                  New usages:
             Workstation                - Wikis
                                        - Blogs              Support Process
                                        - RSS
                                        - Pers. Home Page
                   Server
                                        - Social Network
                                        ....
                                                             Business Process
                                                Search



                                          Infrastructures Web 2.0
                                        Private
                                         Cloud                quot;The cloudquot;
                             Intranet             Hosted        Internet        12
© Copyright Louis Naugès - 2009
First priority: Office 2.0




© Copyright Louis Naugès - 2009                           13
Google Apps Premier Edition
 Announced in Paris (February 2007)

 Email: 25 Go / user

 Shared calendar

 Chat & video chat (November 2008)

 Word processing, spreadsheet, presentation (October 2007)

 Wiki: Google Sites (February 2008)

 Gears = Working “Off-line”: April 2008 (mail & agenda: February 2009)
                                                                          Total
 Videos (August 2008)                                                      or
 $50/ year / user = $4 / user / month
© Copyright Louis Naugès - 2009
                                                                         Partial   14
Cost study Forrester Research (O1/09)
             5 000 users




© Copyright Louis Naugès - 2009            15
© Copyright Louis Naugès - 2009   16
Priority: 2009 - 2011




© Copyright Louis Naugès - 2009                           17
«Social Computing» = Web 2.0 usages
    Tools: seven pilars
(Office 2.0)
Personalized Home Page
RSS
Blogs
Wikis
Social Networks
Universal search
© Copyright Louis Naugès - 2009   18
Participation,
 collaboration




© Copyright Louis Naugès - 2009   19
Personalized Home Page
            +
           RSS




© Copyright Louis Naugès - 2009   20
Social Networks

   Linkedin
   Viadeo
   Myspace
   Facebook
   ....
© Copyright Louis Naugès - 2009                     21
© Copyright Louis Naugès - 2009   22
Universal Search
  Web (+1 000 Billion URL!)
  Desktop (PC)
  Mail, Calendar ...
  Documents
  Intranet
  Everything!
© Copyright Louis Naugès - 2009                      23
Tools, ahead of usages!
    100 %

                        Acculturation
      75 %



                         Potential Tools

      50 %




      25 %




                    2004
© Copyright Louis Naugès - 2009
                                           2006                 2011    24
Structured Applications

SaaS: Software as a Service
“On the Cloud”
Hundreds of Services already available
Priority to «support» process
Example of a “plateform”: Salesforce.com
© Copyright Louis Naugès - 2009                         25
Salesforce.com




© Copyright Louis Naugès - 2009                26
Salesforce.com at Revevol




© Copyright Louis Naugès - 2009                           27
SaaS + Cloud: double challenge
                                                                           Usages

                                               Cloud In house   Licences       SaaS
                             Infrastructures



                                                                 Today



                                                                              Tomorrow
© Copyright Louis Naugès - 2009                                                          28
4 - Providers: Tsunami!




© Copyright Louis Naugès - 2009                         29
Performance          Innovations: Christensen’s model
                                                                                                                       ss
                                                 Windows Vista
                                                                                                                ro gre
                                                                                                               p
                                                  Office 2007                                              ical
                                                                                                        g
                                                  Exchange                                          olo
                                                                                              chn
                                                 Notes Domino
                                                                                        of te
                                                                                    e
                      Wi-Fi Range                                               Pac
                    Autonomy Laptops                                                                                             tilize
                                                                                                                      an u
                        Edge - 3G                                                                      at cus tomer c
                                                                                                  ce th
                                                            o  ns               Perform
                                                                                        an
                                                     v ati
                                                   o
                                              inn                                   2009
                                                                           ns                                               Distribution
                                ning                                 at io                                                   of needs
                           stai                               no
                                                                   v
                        Su                                 in
                                                     ive
                                              2007
                                              ru
                                                  pt
                                             s
                                         Di
                                                                                                                                Time
© Copyright Louis Naugès - 2009 The innovator's Solution - C N Christensen
                   Source :                                                                                                                30
“Legacy” vendors: Very hard time adapting!




© Copyright Louis Naugès - 2009
                                   ???         31
Who is fighting Cloud/SaaS?
Most Software vendors
Servers providers
Large consulting companies
Majority of distributors
Training institutions
.....
= 90 % of IT industry!
© Copyright Louis Naugès - 2009                            32
Strategy: CIO 2.0

-    Cost reductions: rapid, huge
-    Less infrastructures
-    Usages «Social computing»
-    Office 2.0
-    Core processes, later?
    © Copyright Louis Naugès - 2009                   33
Cloud/SaaS: Who? When?
      %

                                                       Laggards


     50
                                         Majority


                Innovators
                                  2008          2011        2014
© Copyright Louis Naugès - 2009                                    34
Why many CIOs fight SaaS/Cloud?
  Measures of «power»:
             Headcounts
             Investments budgets
             Numbers of servers...
  Lost «value»: Certifications...
                                     CIO
  Innovation adverse
  Security issues
© Copyright Louis Naugès - 2009            35
Be prepared for big challenges!




                                            Louis Naugès
                                         President - Revevol
                                           www.revevol.eu
                                      louis.nauges@revevol.eu
© Copyright Louis Naugès - 2009   Blog : http//:nauges.typepad.com   36

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Practical strategies for moving «real organizations» towards Cloud /SaaS solutions

  • 1. Practical strategies for moving «real organizations» towards Cloud /SaaS solutions Prague, May 18, 2009 Louis Naugès © Copyright Louis Naugès - 2009 President - Revevol 1
  • 2. Plan 1 - Cloud/Saas: Challenges 2 - Cloud/SaaS: Management view 3 - Cloud/SaaS: Key components 4 - Providers: Tsunami coming! 5 - Cloud/SaaS: Strategies for CIOs © Copyright Louis Naugès - 2009 2
  • 3. Revevol? European Start-Up, 2OO7. (www.revevol.eu) SaaS/Cloud Computing Pure Player «Aggregation» of existing solutions Seminars, consulting, implementation, training... Main partners: Google, Salesforce.... «Changing The Way We Work» © Copyright Louis Naugès - 2009 3
  • 4. 1-Cloud/SaaS: challenges Solutions .... exist Benefits are ... obvious Providers are ... strong (Google, Amazon, Salesforce...) So . . . Why only so few organizations really use SaaS / Cloud, today? © Copyright Louis Naugès - 2009 4
  • 5. 2 - SaaS / Cloud: Management view Making sense of it! For whom? Which usages? © Copyright Louis Naugès - 2009 5
  • 6. Cloud Computing A browser Fast networks Nothing else! © Copyright Louis Naugès - 2009 6
  • 7. Cloud Computing: Large organizations Cloud Computing Large Organizations SaaS : Software as a Service PaaS : Platform as a Service IaaS : Infrastructure as a Service © Copyright Louis Naugès - 2009 7
  • 8. SaaS: Software as a Service Built on “Cloud Infrastructures” “Multi-tenant” Business models © Copyright Louis Naugès - 2009 8
  • 9. Multi-tenant Only one software instance, shared No access to source code Impossible to modify application Shared by thousands/millions clients Change of version by vendor: instantly available to all clients © Copyright Louis Naugès - 2009 9
  • 10. Business models No software licences No software maintenance fees Service charge: Time: year / month Number of users (Illimited) Variable, flexible Reasonably easy way out! 10 © Copyright Louis Naugès - 2009
  • 11. Hundred of services available © Copyright Louis Naugès - 2009 11
  • 12. 3 - Cloud + SaaS: Component’s view Social Computing Structured usages Office 2.0 New usages: Workstation - Wikis - Blogs Support Process - RSS - Pers. Home Page Server - Social Network .... Business Process Search Infrastructures Web 2.0 Private Cloud quot;The cloudquot; Intranet Hosted Internet 12 © Copyright Louis Naugès - 2009
  • 13. First priority: Office 2.0 © Copyright Louis Naugès - 2009 13
  • 14. Google Apps Premier Edition Announced in Paris (February 2007) Email: 25 Go / user Shared calendar Chat & video chat (November 2008) Word processing, spreadsheet, presentation (October 2007) Wiki: Google Sites (February 2008) Gears = Working “Off-line”: April 2008 (mail & agenda: February 2009) Total Videos (August 2008) or $50/ year / user = $4 / user / month © Copyright Louis Naugès - 2009 Partial 14
  • 15. Cost study Forrester Research (O1/09) 5 000 users © Copyright Louis Naugès - 2009 15
  • 16. © Copyright Louis Naugès - 2009 16
  • 17. Priority: 2009 - 2011 © Copyright Louis Naugès - 2009 17
  • 18. «Social Computing» = Web 2.0 usages Tools: seven pilars (Office 2.0) Personalized Home Page RSS Blogs Wikis Social Networks Universal search © Copyright Louis Naugès - 2009 18
  • 19. Participation, collaboration © Copyright Louis Naugès - 2009 19
  • 20. Personalized Home Page + RSS © Copyright Louis Naugès - 2009 20
  • 21. Social Networks Linkedin Viadeo Myspace Facebook .... © Copyright Louis Naugès - 2009 21
  • 22. © Copyright Louis Naugès - 2009 22
  • 23. Universal Search Web (+1 000 Billion URL!) Desktop (PC) Mail, Calendar ... Documents Intranet Everything! © Copyright Louis Naugès - 2009 23
  • 24. Tools, ahead of usages! 100 % Acculturation 75 % Potential Tools 50 % 25 % 2004 © Copyright Louis Naugès - 2009 2006 2011 24
  • 25. Structured Applications SaaS: Software as a Service “On the Cloud” Hundreds of Services already available Priority to «support» process Example of a “plateform”: Salesforce.com © Copyright Louis Naugès - 2009 25
  • 27. Salesforce.com at Revevol © Copyright Louis Naugès - 2009 27
  • 28. SaaS + Cloud: double challenge Usages Cloud In house Licences SaaS Infrastructures Today Tomorrow © Copyright Louis Naugès - 2009 28
  • 29. 4 - Providers: Tsunami! © Copyright Louis Naugès - 2009 29
  • 30. Performance Innovations: Christensen’s model ss Windows Vista ro gre p Office 2007 ical g Exchange olo chn Notes Domino of te e Wi-Fi Range Pac Autonomy Laptops tilize an u Edge - 3G at cus tomer c ce th o ns Perform an v ati o inn 2009 ns Distribution ning at io of needs stai no v Su in ive 2007 ru pt s Di Time © Copyright Louis Naugès - 2009 The innovator's Solution - C N Christensen Source : 30
  • 31. “Legacy” vendors: Very hard time adapting! © Copyright Louis Naugès - 2009 ??? 31
  • 32. Who is fighting Cloud/SaaS? Most Software vendors Servers providers Large consulting companies Majority of distributors Training institutions ..... = 90 % of IT industry! © Copyright Louis Naugès - 2009 32
  • 33. Strategy: CIO 2.0 - Cost reductions: rapid, huge - Less infrastructures - Usages «Social computing» - Office 2.0 - Core processes, later? © Copyright Louis Naugès - 2009 33
  • 34. Cloud/SaaS: Who? When? % Laggards 50 Majority Innovators 2008 2011 2014 © Copyright Louis Naugès - 2009 34
  • 35. Why many CIOs fight SaaS/Cloud? Measures of «power»: Headcounts Investments budgets Numbers of servers... Lost «value»: Certifications... CIO Innovation adverse Security issues © Copyright Louis Naugès - 2009 35
  • 36. Be prepared for big challenges! Louis Naugès President - Revevol www.revevol.eu louis.nauges@revevol.eu © Copyright Louis Naugès - 2009 Blog : http//:nauges.typepad.com 36