SlideShare una empresa de Scribd logo
1 de 35
Director of Social Media for @stsupery winery
@stsupery / #stsupery
 512 followers on Twitter
 No Facebook page

 no monitoring or hash tags
@stsupery / #stsupery
 512 followers on Twitter
 No Facebook page

 no monitoring or hash tags




 5387 followers on Twitter
@stsupery / #stsupery
 512 followers on Twitter
 No Facebook page

 no monitoring or hash tags




 5387 followers on Twitter
 FB fan page 2,312 fans (fan page posts auto tweet)
@stsupery / #stsupery
 512 followers on Twitter
 No Facebook page

 no monitoring or hash tags




 5387 followers on Twitter
 FB fan page 2,312 fans (fan page posts auto tweet)

 daily monitoring - customer service
@stsupery / #stsupery
 512 followers on Twitter
 No Facebook page

 no monitoring or hash tags




 5387 followers on Twitter
 FB fan page 2,312 fans (fan page posts auto tweet)

 daily monitoring - customer service

 WP, YouTube, Posterous, FriendFeed, etc...
@stsupery / #stsupery
 512 followers on Twitter
 No Facebook page

 no monitoring or hash tags




 5387 followers on Twitter
 FB fan page 2,312 fans (fan page posts auto tweet)

 daily monitoring - customer service

 WP, YouTube, Posterous, FriendFeed, etc...

 #socialbranding synergy
1. Built digital footprint for efficiency & influence

2. Keep human element

3. Realtime #socialbranding & monitoring
tastelive.com/stsupery
#stsupery case study - Tweetup Tour
#stsupery case study - Tweetup Tour


                                      BOSTON
#stsupery case study - Tweetup Tour


                                      BOSTON

                                         NEW
                                        JERSEY
#stsupery case study - Tweetup Tour


                                      BOSTON

                                         NEW
                                        JERSEY NEW
                                               YORK
#stsupery case study - Tweetup Tour


                                                BOSTON

                                                   NEW
                                                  JERSEY NEW
                                                         YORK




                                      ATLANTA
#stsupery case study - Tweetup Tour


                                                BOSTON

                                                   NEW
                                                  JERSEY NEW
                                                         YORK


                                                   DC




                                      ATLANTA
#stsupery case study - Tweetup Tour


                                                BOSTON

                                                   NEW
                                                  JERSEY NEW
                                                         YORK


                                                   DC




                                      ATLANTA




                                        ORLANDO
#stsupery case study - Tweetup Tour


                                                BOSTON

                                                   NEW
                                                  JERSEY NEW
                                                         YORK


 NAPA                                              DC




                                      ATLANTA




                                        ORLANDO
#stsupery case study - Tweetup Tour


                                                BOSTON

                                                   NEW
                                                  JERSEY NEW
                                                         YORK


 NAPA              BOULDER                         DC




                                      ATLANTA




                                        ORLANDO
#stsupery case study - Tweetup Tour


                                                          BOSTON

                                                             NEW
                                                            JERSEY NEW
                                                                   YORK
                                      CHICAGO

 NAPA              BOULDER                                   DC




                                                ATLANTA




                                                  ORLANDO
#stsupery case study - Tweetup Tour


                                                          BOSTON

                                                             NEW
                                                            JERSEY NEW
                                                                   YORK
                                      CHICAGO

 NAPA              BOULDER                                   DC




        LA

                                                ATLANTA




                                                  ORLANDO
#stsupery case study - Tweetup Tour


                                                           BOSTON

                                                              NEW
                                                             JERSEY NEW
                                                                    YORK
                                       CHICAGO

 NAPA              BOULDER                                    DC




        LA

                                                 ATLANTA

                             HOUSTON

                                                   ORLANDO
#stsupery case study - Tweetup Tour

        SEATTLE

                                                           BOSTON

                                                              NEW
                                                             JERSEY NEW
                                                                    YORK
                                       CHICAGO

 NAPA              BOULDER                                    DC




        LA

                                                 ATLANTA

                             HOUSTON

                                                   ORLANDO
#stsupery case study - Tweetup Tour

        SEATTLE
                             NOT HERE
                                                              BOSTON

                                                                 NEW
                                                                JERSEY NEW
                                                                       YORK
                                          CHICAGO

 NAPA              BOULDER                                       DC




        LA

                                                    ATLANTA

                                HOUSTON

                                                      ORLANDO
#stsupery case study - Tweetup Tour


BOSTON




 NEW
JERSEY




 NEW
 YORK




ATLANTA
#stsupery case study - Tweetup Tour
          32 attendees
          42 unique tweeters
BOSTON
          192 tweets
          collective twitter following - 168,000




 NEW
JERSEY




 NEW
 YORK




ATLANTA
#stsupery case study - Tweetup Tour
          32 attendees
          42 unique tweeters
BOSTON
          192 tweets
          collective twitter following - 168,000


          12 attendees
 NEW      27 unique tweeters
JERSEY    197 tweets
          collective twitter following - 110,000




 NEW
 YORK




ATLANTA
#stsupery case study - Tweetup Tour
          32 attendees
          42 unique tweeters
BOSTON
          192 tweets
          collective twitter following - 168,000


          12 attendees
 NEW      27 unique tweeters
JERSEY    197 tweets
          collective twitter following - 110,000


          63 attendees
 NEW      89 unique tweeters
 YORK     318 tweets
          collective twitter following - 225,000




ATLANTA
#stsupery case study - Tweetup Tour
          32 attendees
          42 unique tweeters
BOSTON
          192 tweets
          collective twitter following - 168,000


          12 attendees
 NEW      27 unique tweeters
JERSEY    197 tweets
          collective twitter following - 110,000


          63 attendees
 NEW      89 unique tweeters
 YORK     318 tweets
          collective twitter following - 225,000

          72 attendees
          46 unique tweeters
ATLANTA   271 tweets
          collective twitter following -
          200,000
let’s geek out on stats
let’s geek out on stats




               BOSTON   NJ   NY   NY
let’s geek out on stats
tweetup attendees


                    56% Female
                    44% Male


                    18-24   4%
                    25-34   29%
                    35-44   35%
                    45-54   20%
                    55+     8%
finding wine




              988 searches for St. Supery during tweetup tour
#stsupery wines will be at the
reception later on. Enjoy!

Más contenido relacionado

Más de Rick Bakas

Deconstructing ROI
Deconstructing ROIDeconstructing ROI
Deconstructing ROIRick Bakas
 
Intro curation-branding
Intro curation-brandingIntro curation-branding
Intro curation-brandingRick Bakas
 
How to build a global community
How to build a global communityHow to build a global community
How to build a global communityRick Bakas
 
Cave sm presentation
Cave sm presentationCave sm presentation
Cave sm presentationRick Bakas
 
That's SO Five minutes Ago
That's SO Five minutes AgoThat's SO Five minutes Ago
That's SO Five minutes AgoRick Bakas
 

Más de Rick Bakas (11)

Ims13 keynote
Ims13 keynoteIms13 keynote
Ims13 keynote
 
TEXSOM 2012
TEXSOM 2012TEXSOM 2012
TEXSOM 2012
 
Deconstructing ROI
Deconstructing ROIDeconstructing ROI
Deconstructing ROI
 
S crm deck
S crm deckS crm deck
S crm deck
 
Intro curation-branding
Intro curation-brandingIntro curation-branding
Intro curation-branding
 
Roa deck
Roa deckRoa deck
Roa deck
 
How to build a global community
How to build a global communityHow to build a global community
How to build a global community
 
Your palate
Your palateYour palate
Your palate
 
Cave sm presentation
Cave sm presentationCave sm presentation
Cave sm presentation
 
Master Wine
Master WineMaster Wine
Master Wine
 
That's SO Five minutes Ago
That's SO Five minutes AgoThat's SO Five minutes Ago
That's SO Five minutes Ago
 

Último

CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):comworks
 
Vertex AI Gemini Prompt Engineering Tips
Vertex AI Gemini Prompt Engineering TipsVertex AI Gemini Prompt Engineering Tips
Vertex AI Gemini Prompt Engineering TipsMiki Katsuragi
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Artificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxArtificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxhariprasad279825
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebUiPathCommunity
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationSlibray Presentation
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionDilum Bandara
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Commit University
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Enterprise Knowledge
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfAddepto
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piececharlottematthew16
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLScyllaDB
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsMark Billinghurst
 

Último (20)

CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):
 
Vertex AI Gemini Prompt Engineering Tips
Vertex AI Gemini Prompt Engineering TipsVertex AI Gemini Prompt Engineering Tips
Vertex AI Gemini Prompt Engineering Tips
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Artificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptxArtificial intelligence in cctv survelliance.pptx
Artificial intelligence in cctv survelliance.pptx
 
Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio Web
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck Presentation
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 
Advanced Computer Architecture – An Introduction
Advanced Computer Architecture – An IntroductionAdvanced Computer Architecture – An Introduction
Advanced Computer Architecture – An Introduction
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!
 
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdf
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
DMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special EditionDMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special Edition
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piece
 
Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQL
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR Systems
 

@StSupery case study

  • 1.
  • 2. Director of Social Media for @stsupery winery
  • 3. @stsupery / #stsupery 512 followers on Twitter No Facebook page no monitoring or hash tags
  • 4. @stsupery / #stsupery 512 followers on Twitter No Facebook page no monitoring or hash tags 5387 followers on Twitter
  • 5. @stsupery / #stsupery 512 followers on Twitter No Facebook page no monitoring or hash tags 5387 followers on Twitter FB fan page 2,312 fans (fan page posts auto tweet)
  • 6. @stsupery / #stsupery 512 followers on Twitter No Facebook page no monitoring or hash tags 5387 followers on Twitter FB fan page 2,312 fans (fan page posts auto tweet) daily monitoring - customer service
  • 7. @stsupery / #stsupery 512 followers on Twitter No Facebook page no monitoring or hash tags 5387 followers on Twitter FB fan page 2,312 fans (fan page posts auto tweet) daily monitoring - customer service WP, YouTube, Posterous, FriendFeed, etc...
  • 8. @stsupery / #stsupery 512 followers on Twitter No Facebook page no monitoring or hash tags 5387 followers on Twitter FB fan page 2,312 fans (fan page posts auto tweet) daily monitoring - customer service WP, YouTube, Posterous, FriendFeed, etc... #socialbranding synergy
  • 9. 1. Built digital footprint for efficiency & influence 2. Keep human element 3. Realtime #socialbranding & monitoring
  • 11. #stsupery case study - Tweetup Tour
  • 12. #stsupery case study - Tweetup Tour BOSTON
  • 13. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY
  • 14. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK
  • 15. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK ATLANTA
  • 16. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK DC ATLANTA
  • 17. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK DC ATLANTA ORLANDO
  • 18. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK NAPA DC ATLANTA ORLANDO
  • 19. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK NAPA BOULDER DC ATLANTA ORLANDO
  • 20. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK CHICAGO NAPA BOULDER DC ATLANTA ORLANDO
  • 21. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK CHICAGO NAPA BOULDER DC LA ATLANTA ORLANDO
  • 22. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK CHICAGO NAPA BOULDER DC LA ATLANTA HOUSTON ORLANDO
  • 23. #stsupery case study - Tweetup Tour SEATTLE BOSTON NEW JERSEY NEW YORK CHICAGO NAPA BOULDER DC LA ATLANTA HOUSTON ORLANDO
  • 24. #stsupery case study - Tweetup Tour SEATTLE NOT HERE BOSTON NEW JERSEY NEW YORK CHICAGO NAPA BOULDER DC LA ATLANTA HOUSTON ORLANDO
  • 25. #stsupery case study - Tweetup Tour BOSTON NEW JERSEY NEW YORK ATLANTA
  • 26. #stsupery case study - Tweetup Tour 32 attendees 42 unique tweeters BOSTON 192 tweets collective twitter following - 168,000 NEW JERSEY NEW YORK ATLANTA
  • 27. #stsupery case study - Tweetup Tour 32 attendees 42 unique tweeters BOSTON 192 tweets collective twitter following - 168,000 12 attendees NEW 27 unique tweeters JERSEY 197 tweets collective twitter following - 110,000 NEW YORK ATLANTA
  • 28. #stsupery case study - Tweetup Tour 32 attendees 42 unique tweeters BOSTON 192 tweets collective twitter following - 168,000 12 attendees NEW 27 unique tweeters JERSEY 197 tweets collective twitter following - 110,000 63 attendees NEW 89 unique tweeters YORK 318 tweets collective twitter following - 225,000 ATLANTA
  • 29. #stsupery case study - Tweetup Tour 32 attendees 42 unique tweeters BOSTON 192 tweets collective twitter following - 168,000 12 attendees NEW 27 unique tweeters JERSEY 197 tweets collective twitter following - 110,000 63 attendees NEW 89 unique tweeters YORK 318 tweets collective twitter following - 225,000 72 attendees 46 unique tweeters ATLANTA 271 tweets collective twitter following - 200,000
  • 30. let’s geek out on stats
  • 31. let’s geek out on stats BOSTON NJ NY NY
  • 32. let’s geek out on stats
  • 33. tweetup attendees 56% Female 44% Male 18-24 4% 25-34 29% 35-44 35% 45-54 20% 55+ 8%
  • 34. finding wine 988 searches for St. Supery during tweetup tour
  • 35. #stsupery wines will be at the reception later on. Enjoy!

Notas del editor

  1. 1. build the digital footprint for efficiency - 5,300 Twitter Followers; 2,300 FB fans linked, posterous 2. keep the human element - customer service 3. real time #socialbranding and monitoring. We're using Twitter to compliment what we're doing, not make it our only form of communicating with wine drinkers.
  2. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  3. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  4. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  5. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  6. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  7. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  8. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  9. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  10. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  11. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  12. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  13. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors
  14. engaging wine drinkers in person took a page out of Obama’s playbook last year - energizing the base qualifying potential consumers creating brand ambassadors