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Keynote 中国云计算调查报告 alter 埃森哲
1.
China’s Pragmatic Path
to Cloud Computing Allan E. Alter, Research Fellow Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
2.
Accenture Institute for
High Performance: a “Think and Act” research organization • Bold ideas, actionable insights, client relevance • Rigorous research, cited and published in top media London Beijing Chicago Boston Delhi Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 2
3.
China cloud survey
respondents By company size By job title 2% 1% 2% 4% 2% 11% 5% 4% 36% 83% 55% 70 billion RMB or more IT executive Chairman, president, CEO 3.5 billion – 69 billion RMB CIO or CTO Academic researcher 1 billion – 3.5 billion RMB Chief IT architect or strategist Less than 1 billion RMB CFO, COO, Chief Strategy Officer Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 3
4.
Survey questions
• Adoption • Spending • Sources • Use • Concerns • Accelerators and inhibitors • Variances Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 4
5.
Cloud use is
growing in China In the next two years, many more large Chinese organizations will start to use, test or experiment with cloud computing. 12% Not using clouds 57% 88% Using clouds 43% Now In two years Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 5
6.
Adoption in China
is slower than in the U.S. and other countries. Software as a service Infrastructure as a service Platform as a service 94% 94% 88% 92% 91% 93% 88% 89% 29% 32% 68% 34% 37% 32% 35% 75% 49% 83% 65% 62% 58% 56% 56% 54% 13% 19% 8% China USA Outside China USA Outside China USA Outside China China China Process as a service Private cloud platforms 92% 95% 94% 94% 86% 86% 30% 33% 31% 28% 54% 71% 58% 62% 61% 63% 41% Testing, piloting or investigating 15% China USA Outside China USA Outside Using China China Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 6
7.
Private cloud adoption
will move faster than public clouds in the next two years. China Other Nations 3% 1% 16% 2% 10% 13% 40% 27% 50% 36% Private cloud Private and public cloud Public cloud Not planning to use clouds Do not know Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 7
8.
Many drivers for
cloud computing activity in China Percentage responding “very important” or “important” Reduce upfront IT costs 49% Exchange data more efficiently with outside organizations 47% Establish uniform processes in different regions 46% Enable processes that are not otherwise cost effective 43% Improve analytical capabilities 42% Reduce or avoid cost of maintaining own IT infrastructure 42% Provide IT services where IT infrastructure, resources or labor is limited 39% Improve communications and collaboration between individuals 38% Provide platforms for standardized, efficient business processes 36% Develop new or improved services/products more quickly 32% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 8
9.
Putting clouds to
work: platforms, operations, collaboration Uses for cloud computing in next 18 months Provide an IT platform for business processes involving 44% multiple organizations Run e-business or e-government web sites 34% Run CRM, ERP, or supply chain applications 34% Provide personal productivity and collaboration tools to 33% employees Back up data 24% Analyze data for research and development 23% Process and store applications or other forms 21% Meet spikes in demand on our web site or internal systems 21% Develop and test software 21% Analyze customer or operations data 19% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 9
10.
Long term benefits:
savings, speed and flexibility Cloud computing’s greatest potential in next five years 70% Enable speed, flexibility and 59% responsiveness 57% 66% Permanently and significantly 58% lower operating costs 51% 31% 33% Enable new, innovative 48% processes 49% 31% Support product/service 41% innovation 42% 21% 28% Improve decision making 26% 35% 18% 21% Expand operations to new 27% markets 35% China USA Outside China Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 10
11.
Characteristics of Chinese
cloud computing leaders • See cloud computing’s potential for innovation and process improvement. • Exploring many potential benefits from cloud computing. • Further along in deploying virtualization; more likely to outsource IT. • Believe cloud computing is important for China. • More open to using foreign cloud providers. Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 11
12.
Reasons for caution
Lack of knowledge about cloud computing • 21 percent of Chinese IT executives describe their level of knowledge as either advanced or expert. Security concerns • 89 percent express a high degree of concern about data security, privacy and confidentiality. State of the cloud market • 56 percent would consider obtaining cloud services from their current IT or telecommunications vendors, and only 14 percent would definitely or probably do so. Technical constraints • 14 percent of Chinese companies in our study had extensively or moderately virtualized their servers. Government guidelines • 51% say unclear policies on cloud computing are a major impediment. Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 12
13.
Recommendations
Government Leaders: • Support: Continue establishing local cloud computing centers and partnerships, and encouraging new cloud providers. • Improve: Increase the speeds and availability of China’s broadband infrastructure. • Regulate: Establish clear guidelines and standards for cloud security, reliability, and service provider certification. • Use: Set example for industry by using cloud services in government. Senior IT Executives: • Learn: Become well educated about cloud computing technology, requirements, risks and benefits. • Influence: Win executive support by presenting evidence about cloud benefits and ROI. • Solve: Identify technical and security issues, and develop plans to resolve them. • Innovate: Seek out and develop innovative ways to use clouds. Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 13
14.
Recommendations
Senior Business Executives: • Analyze: Conduct a careful analysis of costs, savings and benefits. • Assign: Decide who should be involved in cloud computing decisions, and what their responsibilities are. • Lead: Make sure cloud computing receives focused thinking, planning and follow- through from IT and business executives. • Sponsor: Provide necessary financial, management and human resources support. • Choose: Carefully select and evaluate cloud providers. Cloud Computing Industry Leaders • Assure: Gain trust through service level agreements, stringent security standards, and studying clients’ business requirements. • Offer: Provide a broader range of cloud services,. • Cooperate: Participate in establishing industry clouds. • Publicize: Provide the public with examples of successful cloud computing adoption in China and other nations. Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 14
15.
The world is
beginning to use cloud computing China Other Nations Private cloud 15% 12% 21% 26% 26% Private cloud 22% 25% 19% 24% 10% platforms platforms Process Process 9% 21% 29% 41% 21% 26% 17% 20% 16% services services 41% Software 9% 15% 36% 41% Software 22% 24% 20% 21% 13% Services services 1% 6% 41% Infrastructure 15% 27% 51% Infrastructure 16% 25% 18% 24% 17% services services 1% 3% Platform 22% 44% 31% Platform 16% 24% 19% 26% 15% services services Using for critical applications Using for less important applications Testing or piloting Investigating Not using or investigating Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 15
16.
A critical mass
of executives believe cloud computing will affect strategy Level of agreement Cloud computing could provide my company with a lasting competitive 15% 28% 32% 16% 9% advantage Cloud computing will make it easier for established companies 12% 27% 29% 17% 16% to enter our market and compete against us Cloud computing could make our company vulnerable to competition 14% 23% 26% 16% 22% from small or start-up companies My organization will need to adopt cloud computing, whether or not it 12% 23% 31% 20% 14% provides competitive advantage To a very large extent Substantially Somewhat Slightly Not at all Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 16
17.
How “cloud experts”
are using cloud computing and services Advanced/ Uses of cloud computing within next 18 months Expert China Backing up data 47% 24% Providing an IT platform for processes involving 45% 44% multiple organizations Running CRM, ERP, or supply chain management 42% 34% applications Providing personal productivity and collaboration tools 41% 33% to employees Developing and testing software 40% 21% Storing and archiving large files (e.g., video or audio) 37% 14% Analyzing customer or operations data 34% 19% Supporting projects (e.g., conducting surveys, 34% 9% engineering prototypes, etc.) Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 17
18.
How “cloud experts”
are using cloud computing and services (cont.) Advanced/ Uses of cloud computing within next 18 months Expert China Running e-business or e-government web sites 33% 34% Analyzing data for research and development 32% 23% Meeting spikes in demand on our web site or internal systems 32% 21% Processing and storing applications or other forms 32% 21% Running data intensive batch applications (e.g., data conversion, risk modeling, 28% 10% Sharing information with the government or regulators 24% 7% Providing consumer entertainment, information (e.g., music, social networks) 20% 16% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 18
19.
Users seek government
action Steps government must take if cloud computing is to Outside be widely adopted China China Establish cloud security and data privacy standards 54% 69% Establish technical standards for cloud computing 48% 64% Certify cloud service providers 44% 66% Establish and enforce minimum requirements on uptime, recovery time, etc. 42% 53% Collaborate with other governments and reduce the complexity of compliance requirements 34% 39% Provide incentives for replacing existing systems with cloud-based systems 33% 23% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 19
20.
Users seek government
action (cont.) Steps government must take if cloud computing Outside is to be widely adopted China China Offer an accessible national cloud (a cloud built by the government for use by companies and agencies) 31% 27% Loosen restrictions on customer or employee data crossing borders 31% 23% Subsidize cloud infrastructure build out 30% 31% Provide free access to broadband Internet 30% 25% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 20
21.
A tipping point Source:
Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 21
22.
Thank you
Allan E. Alter allan.e.alter@accenture.com Yali Peng yali.peng@accenture.com Lin Runhua Lin_runhua@ciecloud.org.cn Jeanne G. Harris jeanne.g.harris@accenture.com Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 22
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