2. 2
Credit Mediators Inc. was founded in June of 1976 by Howard
and Nancy Seiverd. Their goal was to provide superior
customer service, results and integrity. To that formula they
added knowledgeable, experienced personnel, a modern
facility, advanced technology and innovative collection
techniques. All of the above, in combination with old-
fashioned hard work performed in a team atmosphere, has
literally paid dividends to the many corporations that have
entrusted their delinquent accounts to us.
As we enter our fourth decade of service, we wish to
acknowledge the support and trust of the many credit
executives whose loyalty we have earned. Large amounts tied
up in accounts receivable is not simply a matter of
inconvenience; it can mean the life or death of your firm. We
invite you now to review our services enclosed and decide
how your company would benefit from our unique approach.
About CMI
(800) 456-3328 www.cmiweb.com
3. 3
Performance has a direct correlation to the percentage of your
money being recovered. Our unique collection program is
designed to insure your company the maximum recovery
possible. We never forget that our business is your business.
Full Service Agency
Direct Collections
Outsourcing
Skip Trace Service
Letter Series
Litigation
AR Portfolio Liquidation
Commercial Credit Reports
Educational Seminars
Training and Consulting
(800) 456-3328 www.cmiweb.com
4. 4
CMI is one of the few agencies that are
participating members of the Experian
Credit Bureau.
Credit Bureau Reporting
Unless otherwise specified, all debtors who have not resolved
their bill within 30 days from the placement date are reported
to Experian.
This report will remain on their credit file for up to 7 years
and may impact the future credit worthiness of the company.
(800) 456-3328 www.cmiweb.com
5. 5
CMI has developed the Bill Resolution Site to provide your
accounts with a secure online environment in which to
resolve their debt.
Debtors can pay their bill online, schedule future payments,
check their balance, request paperwork, update their contact
information, or send a message to CMI.
Bill Resolution Site
Debtors have the option to pay their bill
by debit from a checking account or by
charging a credit card 24 hours a day, 7
days a week!
(800) 456-3328 www.cmiweb.com
6. 6
CMI was one of the first collection agencies to offer a web-
based, real-time, client interaction system at no additional
cost for qualified customers. Our CollectNet software allows
you to do the following:
Online Access to
Access Every Debtor Placed Within the Last 4 Years
Review All Work Recorded on an Account by CMI
Notate an Account With Information or Instructions
View Payments That Have Been Made by a Debtor
(800) 456-3328 www.cmiweb.com
7. 7
The Commercial Collection Agencies of
America is the only collection agency certifying
body in which all members are certified. CMI
met a rigid set of standards as to staff,
reliability, financial responsibility, experience,
and professionalism.
CCA of A Certified Agency
This Certification is your insurance that CMI will act on your
behalf with confidentiality and within the Association’s
established Code of Ethics.
(800) 456-3328 www.cmiweb.com
8. 8
Using an unlicensed agency leaves you vulnerable to costly and
unnecessary litigation. Some states can even require you to
return money to a debtor if you use an unlicensed agency to
collect it!
Do not put yourself and your clients at risk by using an
unlicensed collection agency. CMI Credit Mediators, Inc. is
always your safest choice!
State Licenses
CMI Credit Mediators, Inc. is registered,
bonded, and licensed in the states that
require a commercial collection license.
(800) 456-3328 www.cmiweb.com
9. 9
Commercial agencies must acquire a license from each state in which they do business, not
just the states where their offices are located.
If your agency is offering lower rates it probably means they are not properly licensed,
bonded, and insured. Fully meeting each state's requirements is costly and requires the
officers to pass extensive background checks. Make sure your business is in good hands by
choosing a fully licensed, bonded, and insured agency.
Using an unlicensed agency simply because you have used them for years without a problem
leaves you vulnerable. Now more than ever debtors are quick to sue for any violation that
gives them a reason not to pay their bill.
If your company was contacted by an unlicensed agency regarding a bill, would you pay
them? Give yourself every opportunity possible to increase your dollars collected by using a
licensed agency.
State Licensing is not optional, IT'S THE LAW. Click the following link to see if your agency
is licensed: http://www.cmiweb.com/licenses.htm
(800) 456-3328 www.cmiweb.com
State Licensing Facts
10. 10
The International Association of Commercial
Collectors, Inc. (IACC) is comprised of more than
210 collection specialists and 140 commercial
attorneys. The IACC is the largest organization of
commercial specialists in the world.
IACC Certified Agency
The IACC checks client references to verify that an agency’s
professionalism and character are aligned with the IACC code
of professional ethics. By meeting the membership standards,
CMI indicates that it is committed to quality and ethical
conduct between itself and its clients, creating an environment
of trust and integrity.
(800) 456-3328 www.cmiweb.com
11. 11
CMI Credit Mediators Inc. has been a BBB
Accredited Business since January 1982. This
means CMI supports BBB's services to the
public and meets their BBB accreditation
standards.
Better Business Bureau
BBB Standards for Trust are eight principles that summarize
important elements of creating and maintaining trust in
business. CMI Credit Mediators Inc. has affirmed to meet and
abide by BBB Standards for Trust.
(800) 456-3328 www.cmiweb.com
12. 12
Call CMI Today for a Free Consultation
1-800-456-DEBT (3328)
For More Information Visit us Online
www.cmiweb.com
(800) 456-3328 www.cmiweb.com