This is a short presentation to accompany a collection of case studies and evaluations I did while pursuing my MBA.It covers a VERY brief description and comparison of the management aspect of healthcare and healthcare sciences.

1. R O B E R T O N E W M A N , M B A
H C A 5 5 0
A P R I L 1 1 , 2 0 1 4

2. THE PUBLIC’S VIEW OF HEALTHCARE MANAGEMENT
IS NOT ALWAYS FLATTERING.

3. A PREVIOUSLY INVISIBLE OCCUPATION
• Although healthcare management, also known as nursing home, or
hospital administrators, is a very old profession. Many people are just
now realizing the contributions that these professionals provide.
• The position has recently become more noticeable to the public as
many websites are now mentioning it as one of the biggest up and
coming careers.
• Many people have wrongly assumed that other medical doctors are
exclusively the force behind these operations, which while somewhat
true – is not always the case.

4. WHAT IS THE ROLE OF HEALTHCARE
ADMINISTRATION?
 Healthcare Administration works to make sure that the establishment
that they work for can adequately provide care while staying within
their budget to provide care for the whole community.
 Similarly, Healthcare administration may also work to assist the human
resources department with hiring, firing, and day to day management of
their facilities.
 If the administrator works inside of a nursing home facility there is an
added pressure to make sure that all of the records are up to the
notoriously strict laws in place to protect elders from abuse.
 Following all state/federal laws that make sure that a facility either,
home care, skilled care, nursing home, hospital, or specialty clinic
adheres to the states rules and regulations for that particular field.

5. THE PERCEPTION OF AMERICAN HEALTHCARE

6. HOW ADMINISTRATORS HELP
• An administrator often falls victim to the assumption that they are only after money, or that the
American system is only after money.
• However, without a licensed person acting as a type of coach – having that many people work
together either in an American system or universal healthcare system can be a difficult task.
• The fact is that no matter how the system is structured, someone is going to want to know
where all of the money for healthcare is going and if it is actually helping.
• It is for these reasons that the cartoon on the previous slide is inaccurate – because the first
panel only shows “front line” healthcare employees – but neglects to point out that :
• A.) managers would have to be involved in either scenario. Or
• B.) that many managers (depicted in the second panel) were often medical professionals before
deciding to get in to administration.

7. WHAT QUALIFIES A MANAGER?
• Every state has its own requirements – and some are more restrictive than
others.
• In the United States an administrator must pay to sit and take an
administrators exam to work in a medical setting.
• If the applicant were to pass than they have demonstrate that they
understood, in detail how to keep a company up and running in the medical
field.
• A large part of what an administrator does on a day to day basis is to make
sure that clients are receiving the services they need while also not violating
any of the laws against the patients that could scot the company millions of
dollars and possibly being shut down.

8. WHAT QUALIFIES A MANAGER? PT. II
• Not every state requires the same test – Colorado for one, requires all
applicants to take both a state & a federal exam to be able to practice in the
state.
• Other states may require only a state exam for the particular state that the
applicant is residing in.
• A nursing home administrators license is required in many states to run a
hospital or other medical establishment. This is interesting because
although the two fields are similar many assume that the two positions
would have a different exam for each.
• This is not the case and the nursing home administrator test is a type of
“golden ticket” to work other administration jobs in the medical field.

9. ADMINISTRATORS IN OTHER COUNTRIES
• Administrators are in need in many areas of the globe and some countries
have created a “fast track” program to prepare them for the bare basics of
the medical field.
• Below are two videos that highlight this current world situation and need for
administrators as well as other medical personnel.
• http://www.youtube.com/watch?v=uOCC6QkaRBA
• http://www.youtube.com/watch?v=eaF5oRfEDnc

10. ADMINISTRATORS IN THE FUTURE
• As more countries in the developed nations are choosing to go a
system of universal or single payer healthcare. There will be more of a
need for administrators.
• The affordable care act alone may be a cause for much of the increase
in jobs in this field due to how many people who were previously
uninsured, will now be insured.
• The focus for new administrators should be to make sure that they stay
proficient in their chosen states of residence while pushing to create a
responsible and efficient facility that runs under their care.

11. REFERENCES
References
Poz, M. D., Quain, E., O'Neil, M., McCaffery, J., Elzinga, G., & Martineau, T. (2006,
June 6). Addressing the health workforce crisis: towards a common
approach. Human Resources for Health. Retrieved April 11, 2014, from
www.human-resources-health.com/content/4/1/21
Emanuel 100. (n.d.). - Legacy Emanuel Hospital. Retrieved April 8, 2014, from
http://www.legacyhealth.org/locations/hospitals/legacy-emanuel-medical-
center/emanuel-100.aspx
Garciaa-Prado, A., & Chawla, M. (No Date). The impact of hospital management
reforms on absenteeism in Costa Rica . Oxford Journals | Medicine | Health
Policy and Planning. Retrieved April 9, 2014, from
http://heapol.oxfordjournals.org/content/21/2/91.full
Health Care Administration: Health Care : Careers & Jobs: Navy.com. (n.d.).
America's Navy - A Global Force for Good: Navy.com. Retrieved April 10,
2014, from http://www.navy.com/careers/healthcare/healthcare-
administration.html

12. REFERENCES
Norman, M. (1999). Chapter six: Human resources management in organized
delivery systems. Health care administration: planning, implementing, and
managing organized delivery systems (3rd ed., pp. 249-285). Gaithersburg,
Md.: Aspen Publishers.
Schulze, A. (2010, June 9). Human resources in healthcare - The Tanzanian
Training Centre for International Health - YouTube. YouTube. Retrieved April
15, 2014, from http://www.youtube.com/watch?v=eaF5oRfEDnc
Sullivan, P. (2013, March 29). Smart in Medicine or Law, but Not in Managing
Money Money Advice for Doctors and Lawyers and the Rest of Us -
NYTimes.com. The New York Times - Breaking News, World News &
Multimedia. Retrieved April 10, 2014, from
http://www.nytimes.com/2013/03/30/your-money/money-advice-for-doctors-
and-lawyers.html?pagewanted=all&_r=0
Wang, W., & Gupta, D. (n.d.). Nurse Absenteeism and Staffing Strategies for
Hospital Inpatient Units. University of Minnesota College of science &
engineering. Retrieved April 11, 2014.

13. REFERENCES
Cartoons:
http://www.theparasitologist.com/gallery/
http://www.ips-dc.org/blog/this_week_in_otherwords_august_21_2013