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THE DEVELOPMENT OF
GAMIFICATION

By: Robin Steele
HISTORICAL OVERVIEW
   Definition: the use of game design techniques, game
    thinking and game mechanics to enhance non-game
    contexts.
   50% of organization will gamify their innovation
    processes by 2015
   The first “games”
      Loyalty Clubs
      Frequent Flier miles
THE BASICS OF GAMIFICATION
Game Mechanics      Game Dynamics
 Points             Rewards

 Badges             Status

 Levels             Achievement

 Leaderboards       Competition

 Challenges         Altruism
THE FIRST GAMES
CASE EXAMPLE #1-PEPSI SOUND OFF
   Pepsi created a gamified social network centered
    on the TV show The X Factor.




                     Pepsi Sound Off
CASE EXAMPLE #2-THE HUFFINGTON POST
   The Huffington Post has created a social news service
    called “Predict the News,” which allows users to respond to
    questions accompanying an article.




                   The Huffington Post-Predict the News
EXPERT INTERVIEW
               Professor Dan Hunter

                  Professor at New York Law School
                  Expert in internet law, intellectual
                   property, and artificial intelligence and
                   cognitive science models of law
                  Taught an MBA course on gamification
                   at University of Pennsylvania’s Wharton
                   School.
INTERVIEW QUOTES
   “There is no blue print that explains how to
    implement gamification, but rather a company must
    think about the different ways they can engage their
    customers.”

   “It is vital that people not only understand what
    gamification is, but how to properly implement it into
    an existing business model.”

   “Overall it’s the general process of appealing to
    people’s fun side. It’s a practice.”
CRITICS OF GAMIFICATION
 Buzz World
 Over-hyped

 Replacement of intrinsic motivation

 Addiction/Compulsion



“The critics are right in that gamification is a hype
word and soon we won’t talk about it as a separate
entity. My argument is that any good marketer must
know what their customers will respond to and
gamification is just an extension of this knowledge.” -
Hunter
THE FUTURE OF GAMIFICATION
 An integrated part of business rather than a
  separate entity.
 Impacts almost every industry and consumer
  segment.
 Integrating these tech startups into larger
  companies to maintain these social platforms.
        Gigya
CONT…
   Gamification can also be used internally to motivate
    employees to engage in a specific behavior.

   In order to stay ahead of the competition companies must
    determine how to successfully integrate gamification into their
    business model.

   Successful implementation will motivate consumers to interact
    with the brand and motivate employees to create optimal
    brand value for the consumers.

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The development of gamification

  • 2. HISTORICAL OVERVIEW  Definition: the use of game design techniques, game thinking and game mechanics to enhance non-game contexts.  50% of organization will gamify their innovation processes by 2015  The first “games”  Loyalty Clubs  Frequent Flier miles
  • 3. THE BASICS OF GAMIFICATION Game Mechanics Game Dynamics  Points  Rewards  Badges  Status  Levels  Achievement  Leaderboards  Competition  Challenges  Altruism
  • 5. CASE EXAMPLE #1-PEPSI SOUND OFF  Pepsi created a gamified social network centered on the TV show The X Factor. Pepsi Sound Off
  • 6. CASE EXAMPLE #2-THE HUFFINGTON POST  The Huffington Post has created a social news service called “Predict the News,” which allows users to respond to questions accompanying an article. The Huffington Post-Predict the News
  • 7. EXPERT INTERVIEW Professor Dan Hunter  Professor at New York Law School  Expert in internet law, intellectual property, and artificial intelligence and cognitive science models of law  Taught an MBA course on gamification at University of Pennsylvania’s Wharton School.
  • 8. INTERVIEW QUOTES  “There is no blue print that explains how to implement gamification, but rather a company must think about the different ways they can engage their customers.”  “It is vital that people not only understand what gamification is, but how to properly implement it into an existing business model.”  “Overall it’s the general process of appealing to people’s fun side. It’s a practice.”
  • 9. CRITICS OF GAMIFICATION  Buzz World  Over-hyped  Replacement of intrinsic motivation  Addiction/Compulsion “The critics are right in that gamification is a hype word and soon we won’t talk about it as a separate entity. My argument is that any good marketer must know what their customers will respond to and gamification is just an extension of this knowledge.” - Hunter
  • 10. THE FUTURE OF GAMIFICATION  An integrated part of business rather than a separate entity.  Impacts almost every industry and consumer segment.  Integrating these tech startups into larger companies to maintain these social platforms. Gigya
  • 11. CONT…  Gamification can also be used internally to motivate employees to engage in a specific behavior.  In order to stay ahead of the competition companies must determine how to successfully integrate gamification into their business model.  Successful implementation will motivate consumers to interact with the brand and motivate employees to create optimal brand value for the consumers.