Personal Information
Organización/Lugar de trabajo
Greater San Diego Area, CA United States
Ocupación
Founder and CEO at MindTouch
Sector
Technology / Software / Internet
Sitio web
http://www.MindTouch.com/Blog
Acerca de
I'm at MindTouch where we help companies create product experts and brand promoters. MindTouch converts content businesses are already creating into a customer engagement channel that bridges Marketing, Sales and Support.
Product documentation, support materials, training and best practices content is trapped in pre-Internet and pre-mobile tools. By converting this content--that companies already pay to create--into MindTouch, businesses double their website traffic, customer renewal rates and upsells. Does this help with customer support too? You betcha!
--------------------------
Aaron Fulkerson is a founder and the CEO of MindTouch. MindTouch, Inc is a provider of cloud based soft...
Etiquetas
customer engagement management
customer service
customer relationship management
customer support
techcomm
agent enablement
knowledge management
customer experience
content experience
self-service
technical communication
support
content management
content strategy
content marketing
field service
documentation
self service
cem
crm
esb
restful
rest
http
wsdl
soap
soa
woa
gluecon
Ver más
Presentaciones
(3)Recomendaciones
(2)Gartner Catalyst 2015 Customer Presentation - MindTouch
Splunk
•
Hace 8 años
Law Enforcement 2.0 - The Next Generation
Mark Fidelman
•
Hace 14 años
Personal Information
Organización/Lugar de trabajo
Greater San Diego Area, CA United States
Ocupación
Founder and CEO at MindTouch
Sector
Technology / Software / Internet
Sitio web
http://www.MindTouch.com/Blog
Acerca de
I'm at MindTouch where we help companies create product experts and brand promoters. MindTouch converts content businesses are already creating into a customer engagement channel that bridges Marketing, Sales and Support.
Product documentation, support materials, training and best practices content is trapped in pre-Internet and pre-mobile tools. By converting this content--that companies already pay to create--into MindTouch, businesses double their website traffic, customer renewal rates and upsells. Does this help with customer support too? You betcha!
--------------------------
Aaron Fulkerson is a founder and the CEO of MindTouch. MindTouch, Inc is a provider of cloud based soft...
Etiquetas
customer engagement management
customer service
customer relationship management
customer support
techcomm
agent enablement
knowledge management
customer experience
content experience
self-service
technical communication
support
content management
content strategy
content marketing
field service
documentation
self service
cem
crm
esb
restful
rest
http
wsdl
soap
soa
woa
gluecon
Ver más