1. Ronald A. Falcone
14 Butternut Ln.
Mechanicsburg, PA 17050
TEL: Hm/Cell:- (717) 602-6560
Work: (717) 772-6476
Email: rfalcone@pa.gov
Objective: Technically challenging position as: Telecommunications Specialist / Information
Technology Specialist / Technical Controller / Technical Support / Equipment Operator /
I. HIGHLIGHTS OF GENERAL QUALIFICATION AND EMPLOYMENT
Professional experience and general qualification
(U.S. Navy) Telecommunications Specialist with 36 years hands on experience with operations,
maintenance and repair of Command and Control, Computer, Communications and Intelligence (C4I)
Systems, SHF Satcom Systems, Time Division Multiple Access Systems (TDMA), COMSEC Systems
and State-of-the-Art High Speed Digital and Voice systems. Held demanding operational and managerial
positions at two major Defense Communication Facilities, and Pennsylvania Emergency Management
Agency. Qualified in the operation and maintenance of diverse Commercial, Civil service and Military
Telecommunication systems and networks. Relationship expert; successful managing vertically through
the chain of command and horizontally with tactical partners and venders. Seasoned professional
experienced in public, private, and military environments. Excellent Training talent; plan, administer,
research directives and training methods. Evaluate and develop the workforce training needs. Gifted
ability to motivate others “leading by example” and earning the trust of subordinates through training.
Adaptable to rapidly changing operational and technical requirements.
Specialized Experience
Managed the operation of various communications equipment including low and high speed multiplexers,
cisco routers, wireless network systems, EHF/SHF/UHF/HF/VHF/VLF communications equipment, high
speed bulk encrypted Satellite Systems, state-of-the-art high speed digital, voice systems and voice over
internet protocol (VOIP). Operated NIPRNET/SIPRNET, and Defense Message System (DMS),
Automated Digital Multiplexing Systems (ADMS), comprised of TIMEPLEX Link/2+, and Link 100
systems. Automated Digital Networking and Exchange Systems (ADNS/ADNX), Integrated Networking
Exchange System (IDNX/Promina), Integrated Networking Management System (INMS), Time Division
Multiple Access Systems (TDMA), CDMA/TDMA DS1-DS3/T-1 testing, ASX-1000 Asynchronous
Transfer Mode (ATM), KG-175 Taclane Classic, Automated Network Computer Center (ANCC), and
Joint (UHF) Milsatcom Network Integrated (JMINI) Control System. Familiar with the software
applications of MS Visio, MS Office, HP Overview 4.1, HPX 10.10, SYSCOM 11.2, Proteon Open
Router 3.0. Provide LAN/WAN Computer systems. Provide fault isolation and circuit restoral for
PBX/DSN links and trunks. Develop and Manage Publications and Technical Manuals to ensure updated.
Perform quality control checks, cryptographic functions, and circuit activations.
Special qualifications
Top Secret SCI Clearance holder (Current; Dept of the Army)
DISA Communications Technical Control Supervisor (U.S. Navy)
Communications System Technical Control Supervisor (NEC 2319/U.S. Navy)
Joint Fleet Telecommunications Operations Center Watch Officer (U.S. Navy)
Communications Watcher Officer (U.S. Navy)
Computer Based Training Technician (NEC 2306/U.S. Navy)
LDMX/NAVCOMPARS Computer Center Specialist (NEC 2371/2372/U.S. Navy)
Automated Network Computer Center Administrator (U.S. Navy)
Security Manager (COMSEC) / Secure Telephone Unit Manager (U.S. Navy)
Automated Data Networking System Technician (U.S. Navy)

2. Employment history
JUL 2013 to Present Telecommunications Specialist 1, Dept of Public Welfare, Information Systems.
Performs technical work in the development of new telephone systems and the modifications of existing
telephone systems, this includes a complex variety of phone systems. Provide technical analysis in
designing new telephone systems, upgrades or replacement based on requests from the Voice
Telecommunication Manager, Telecommunication Management Officers (TMO’s). Schedules and
conducts a walk-through to plan the physical layout of the telephone network, identify existing telephone
lines and jack support and any additional jack and telephone line requirements. Determines need to
contact a hardware vendor to install supporting hardware such as new jacks and patch panel. Accompany
a walk-through dependent upon the complexity of vendor participation. Determines what changes are
needed to convert the current antiquated phone system to a more responsive, newer system to enhance the
system and provide training. Expert in Penn Connect Voice over IP phones systems and communicate the
needs to the program offices. Recommend the proper phone type, and accompanying features. Reviews
and approves emergency telecommunication requests pertaining to telephone, equipment, and line repairs.
Train and provide technical support to users in regard to telecommunications equipment, billings,
communication malfunctions, and telecommunication procedures. Special Projects include Directory
Listing Project, PBX Maintenance Invoicing, Invoice Billing for special phone lines consisting of Child
Lines, Meet Me Bridge, Security back up line, Carolina Star Program, Evaluate OIM offices statewide to
include review of existing post transition answering positions, recommend changes to provide enhanced
capability and efficiency, issue orders, follow up completed changes and provide feedback. Update
existing documentation and Auto Attendant Visio schematics.
JAN 2012 To JUN 2013 US. Army – Fort Detrick, MD, Top Secret SCI Clearance. Support operations
within the Systems Control Center (SCC). Resident expert with internal and external customers on more
than 50 telecommunications systems including Secret Internet Protocol Router Network (SIPRNet),
Defense Red Switch Network (DRSN), Defense Switched Network (DSN), Unclassified but Sensitive
Internet Protocol Router Network (NIPRNet), Satellite Communications (SATCOM), Early Warning
Communication Processing Systems (CPS), Synchronous Optical Networks (SONET) and Voice over IP
(VOIP) networks. Primary trainer of military and Tech Control personnel on all operational functions.
When assigned, perform duties as Shift Watch Communications Officer. Produce daily operational
reports for the battalion command, staff, and mission partners to include Daily Opsum and Opslide
reports. Update Master Station Log, Circuit Data Base and Diagrams, Standard Operating Procedures
(SOPS), Inventory Lists. Generate and update Remedy Tickets. Monitor INMS and WUG. Coordinate
Helicopter Operations, Fast Response Procedures (FRPC), Joint Emergency Evacuation Plan (JEEP), VIP
and Major Visit Summary. Follow Army guidelines for Fast Response Procedure Cards (FRPC) to test
the operations and continuity of communications systems within the Battalion and Reporting
requirements and procedures for CCIRS, EFIRS, SIRs, and awareness of PIRs. Prioritize troubleshooting
and assist personnel accordingly to ensure prompt service restoration. Protect the security of all classified
resources within the SCC which includes two Special Compartmented Information Facilities (SCIF) and
230 lines of Communications Security (COMSEC) material. Enforce all security standards as set forth by
DIA. Perform daily loading, destruction of keys, and accountability of COMSEC. Load and configure
cryptographic equipment such as KIV-7M, KIV-19M, KG-175 (Taclane), KG-75 (Fastlane), KG-95, KG-
57 and KG-84. Coordinate Authorized Service Interruptions (ASI); ensure all affected users concur. Work
customer service requirements and issues that arise from unscheduled outages and new communications
requirements. Carry out plan for Telecommunication and Information Technology requirements for
National Level Exercises and Continuity of Operations (COOP) events. Maintain complete inventory of
keys for SCC, ensure proper and care and safe keeping of personal property, Manage Special Projects.
Installs local area networks; install and operate computer software, sets up and uses multichannel,
diversity equipment; monitors traffic flow and takes corrective action.
NOV 2002 To DEC 2011 PEMA State EAS Coordinator, Radio Telecommunications Specialist II.
Pennsylvania Emergency Management Agency. Supervise, develop writing proposals, publish policy and
procedures. Configure all Radio Telecommunications Systems including installation, testing and turnouts,
perform technical analysis, and maintenance of radio/data/wireless/telephone voice and data systems,
audio/video switching, satellite voice over internet protocol (VOIP) network, microwave, and
HF/UHF/VHF/800Mhz (SHARES, PEMARS, PAWAS/NAWAS), voice communications systems. Assist

3. 800Mhz Project in new installations, developing policies, tech assists and trouble calls. Setup, configure
800Mhz data terminal for emergency reporting and communications with PEMA EOC. Recommend, plan
and implement system design and configuration enhancements. Maintain Agencies telephone PBX, voice
recording system, install telephones and respond to agency requests for phone repairs. Compare cost
studies, review work statements, plans and drawings, submit work requests. Draft Letter of Intent,
Memorandum of Understanding, Sole Source Justification and Letter of Agreements. Conduct Financial
Analysis and provide technical assistance in the development of contract specifications. Request quotes
and work directly with venders and make recommendations to requesters. Verify Phone and
Telecommunications Billings, submit Budget Proposals, Life Cycle Sustainment and Statement of Work.
Prepare quotes, submit cart request through SRM for Telecommunications equipment, services and
supplies. Visit outlining Sites for System Support and Training. Responsible for setup of Disaster Relief
Centers (DRC) during natural disaster emergencies. Provide T1, Network, and Telephone Support for
DRC. Test, Operate and Train County personnel on the proper operation and activation of the Emergency
System. Research, Design and Test software applications and provide technical assistance to Broadcast,
Cable and County's. "Cradle To Grave" Emergency Management Network (EMnet) Support. Incorporate
connectivity, Tutorials/Operating Procedures and develop and maintain the Emergency State Plan.
Drafted PA's first ever EAS/EMnet Policies and Guidelines for EAS Activations. Successfully trained
900 EMA/911 County Coordinators, and 911 Staff between 2004 and 2011. Responsible for the
Maintenance and upkeep of 389 EMnet Computer Terminals providing tier 1/2 support. Developed
Monitoring System to ensure 100% system operation. Responsible for strategic development and
implementation of cost-effective training and support solutions designed to provide improved emergency
broadcasting. Implement effective customer satisfaction strategies by identifying and eliminating the root
causes of customer problems.
SEP 2001 To OCT 2002 Automated Network Computer Center Administrator, Leading Technician III,
Electronics Technician III, Rome Research Corporation. Provide technical and engineering support
services at a major Communications Station supporting both the Pacific and Indian Ocean regions.
Research, configure, and provide technical assistance for the installation, fabrication, testing, operation
and maintenance of state-of-the-art voice/data equipment and/or systems. Provide on-the-job training to
site personal in the areas of operation, configuration, maintenance, and database management for the
Telenex 2700 LAN/WAN Matrix Switch, Varcom VC-1000 Network Management System (NMS) to
include tape backup, master log archiving, verification of proper integration/installation of new
equipment and documenting and reporting system anomalies. Develop and update site-specific records of
all circuits and equipment. Develop Standard Operating Procedures for circuit restoral and configuration,
Physical Security Policies and Standards for the handling of Comsec material and physical security.
Resident expert in troubleshooting and restoration procedures.
NOV 2000 To JUN 2001 Field Engineer III, Electronics Technician, Eagan, McAllister Associates, Inc.
TAC-Mobile facilities. Research, design, build, test, deliver, train and provide tech assists for SHF and
Baseband communication systems including the AN/USC-60A, IDNX/Promina, Timeplex Link/2, FCC-
100, KG-194A, KIV-19, and KIV-7. “Cradle to Grave” support incorporates all system drawings, global
connectivity and system documentation including System Operation Manuals, Planned Maintenance and
all training materials. Intimately familiar with Modem Theory and Modulation, Data Interfaces, Common
Electrical/Mechanical Interfaces RS-232, RS-449, RS-530, and MIL-188; Timing and Clocks, Baseband
Theory, Test Equipment, Satellite Mission Operations and Control Signals. Navy hands on experience of
electronic and mechanical schematics and wire diagrams. Perform installation, repair and maintenance
activities on electronic components and systems. Manage field installations and preventative
maintenance. Train Navy personnel on proper start up and shut down of electronic equipment and; on the
safe and appropriate use of electrical and mechanical equipment. Provide valuate technical
troubleshooting assistance to maintenance personnel. Skills to determine malfunctions and perform
proper maintenance and repairs.
JUL 1997 To JUN 2000 EKMS Manager/Technical Control Supervisor/STU-III Custodian/Joint Fleet
Telecommunications Operations Center Supervisor, (U.S. Navy). NCTAMS PAC HAWAII. Electronics
Key Management System Alternate Custodian and Pacific Region Secure Telephone Unit Manager.
Managed over 3000 line items of Communication Security Keying Materials, Equipment and 17 Local

4. Elements. Communications Material knowledge and exceptional leadership skills were instrumental in
the successful completion of three Fixed Cycle and one Change of Command inventories with zero
discrepancies. Evaluate operational program procedural matters of all personnel, information, and
physical security requirements. Develop and enforce evaluation of policies and procedures for
safeguarding classified information, property, personnel, operations and material. Provide Security
awareness and Comsec training semi-annually. Review and write Standard Operations Procedures related
to Personnel, Information, and Physical Security. Inspect facilities to ensure they conform to physical
security standards and procedures. Review and update Publications and technical manual maintenance,
deficiencies, and quality assurance. Directly responsible for operations of the Navy’s largest and most
complex technical control facilities which handled over 9000 Joint and Navy multi-media circuits for the
entire Pacific and Indian Ocean Regions. During this assignment, managed operations of equipment, fault
isolation and circuit restoration. Technical ability and expertise in the operation and maintenance of
circuits terminating and/or traversing these facilities was no less than outstanding.
JAN 1995 To JUL 1997 Technical Control Supervisor, (U.S. Navy), NCTAMS WESTPAC GUAM
Managed coordination, and maintenance of real-time high level, tactical, communications to various
western Pacific/Indian Ocean fleet and shore-based commands. Maintained communications for over
1000 circuits supporting DISA and tactical users. Perform quality control checks, isolated circuit
disruptions, coordinated restorals, and conducted cryptographic functions. Coordinated with DISA on a
daily basis. Communications Watch Officer Qualified, Chief of the Watch Qualified, Tycom Readiness
Management Systems (TRMS) Team Leader .and Automated Network Computer Center Administrator
(ANCC). Developed Circuit Description Guides, Procedures for 93 drills, and Standard Operating
Procedures for the first Tycom Readiness Management System. Performed data/voice circuit installations,
testing and turn-ups. Expert in set up and configuration of Radio Systems and terminations. Provided
station personnel with invaluable technical advice and support in circuit troubleshooting and quality
control of installed systems. Possess expert knowledge an practical experience in the operation and
maintenance of various digital equipment and interfaces (e.g.,DS1-DS3 Multiplexers, CSU/DSU, DSX-1,
DACS; and Standard Synchronous Serial Protocols RS232, EIA449, EIA530.
JAN 1992 To JAN 1995 Technical Control Supervisor, (U.S. Navy) USS Worden/USS Fletcher.
Responsible for Tactical and Data Circuitry to include Satellite, DAMA, CUDIXS, NAVMACS systems.
Supervised the proper maintenance for HF/UHF/Satellite Antennas. Managed and trained personnel in
proper setup of UHF/HF/SHF voice and data systems, fault isolation and quality monitoring. Coordinated
circuit restoration, frequency shifts, over the air transfer (OTATs), and conducted cryptographic
functions. Conduct Communications Security Training and Security Training in conformance to OPNAV
5510 for safeguarding classified material. Train and qualify personnel in Technical Control. As Training
Petty Officer qualified 100% Radio. Outlined determined requirements and developed training materials
to include block diagrams, classroom and hands on training, test questions, and automated testing system
for qualifications and in rate training. Received a grade of outstanding during shipboard IG inspection,
and a Letter of Commendation from Commanding Officer.
1991 May To 1991 Dec Communications Systems Technician School, (U.S. Navy) Student: Graduated
in top 3 of class. Awarded NEC’s 2313 and 2318.
APR 1988 To APR 1991 Technical Control Supervisor, Information System Security Officer (U.S.
Navy) NAS Bermuda. Coordinated and Troubleshot with users of 6 Links, over 100 Trunks and Circuits
and various communications systems. Performed quality control checks, isolated circuits disruptions,
coordinated circuit restoration and conducted cryptographic functions. Complies with requirements for
secure communications; performs operational tests and required adjustments; performs maintenance on
antennas; follows directives regarding modes and frequencies; recognizes and reports interference and
jamming; maintains records and directives; updates equipment operating manuals, publications and writes
standard operating procedures. Performs duties of traffic clerk, supply/logistics clerk and watch
supervisor. Installs local area networks; install and operate computer software, sets up and uses
multichannel, diversity equipment; monitors traffic flow and, if necessary, takes corrective action;
operates general purpose test equipment; requisitions supplies; maintains maintenance records. Instructs
personnel in military and technical procedures; trains personnel in quality control of telecommunications;

5. researches applicable technical reports prepares efficiency reports; recommends changes in operational
procedures; prepares maintenance schedules and reviews results. Provide direct support in all areas of
Security in developing policies, procedures, policy guidance, risk assessment, and security education.
Institute control, accountability and disposition information for all classified material and physical
security. Implemented Communications Departments first Information Security System program to
include Computer Security Accreditation Requirements, Risk Management, and Risk Assessment.
Provided training to 210 Communications personnel resulting in an outstanding inspection from the
command SSO.
APR 1985 To APR 1988 Computer Watch Supervisor, (U.S. Navy) NAVCAMS MED Naples, Italy.
Responsible for the supervision in the operation of the UNIVAC 90/60 NAVCOMPARS Computer
System. Performed system initialization and restarts, operated and monitored all computer peripherals,
monitored AUTODIN channel operations, and updated communications with distant terminals. Proficient
in total system concept, limitations, and capabilities and acted as subject matter expert on all issues
pertaining to the operational system. and on-line data base files. Interpreted reports and computer logs
taking proper action where required.
II. PROFESSIONAL EXPERIENCE/ACCOMPLISHMENTS
Training and development/Education
23 years hands on Navy experience/responsibility.
Military Schools: Automated Network Computer System (ANCC), Electronic Key Management System
Manager, Automated Data Networking System Technician, Integrated Networking Exchange System,
Comsystem Tech School, Communications Admin Supervisor, Computer Security Accreditation
Requirements, Risk Management Concepts and Methodologies. Navy Leadership, Asyncronous Transfer
Mode, Taclane Classic KG-175, JMINI, Interconnecting Cisco Network Devices 1, Networking
Fundamentals. 800Mhz, OpenSky Terminal Product Maintenance Training.
Military Courses: Network Plus, Fiber Optics, Naval Space, Naval Safety Supervisor, Amplifiers, Wave
Propagation, Computer Basic, Information and Personal Security Program, CMS Custodian, Secure
Terminal Equipment (STE), PY1-10 Simple Key Loader (SKL), Tactical Local Area Network Encrypter
(TACLANE KG175), Basic SCI Systems User Course, SCI Administration. Civilian Foundation Course.
Others: Awarded Tech Technical Control Supervisor NEC 2319, Civilian Foundation Course.
Education: High School Diploma; Steelton Highspire High School.
College: Part Time Student Hawaii Pacific University; Computer Science Major. Completed: Fund of
College Math, Math 105, Math 130, English 110, English 120, Biology 110, CSCI 1011, Psyc 2000,
Humanities 1000. (Total 48 semester credits)
Technical expert and Troubleshooter
Perform data/voice circuit installations, testing and turn-ups. Provide station personnel with invaluable
technical advice and support in circuit troubleshooting and quality control of installed systems. Resolved
complex communication technical problems (e.g.system bit timing and network synchronization and
equipment interoperability). Significantly improved performance of several degraded systems by
identifying, isolating and correcting synchronization and path restorals on digital networks. Possess
expert knowledge and practical experience in the operation and main Gifted Training talent, 35 years
hands on direct structured learning experience. Teach skills such as computer, phone and radio systems,
policy and procedures, and inventory planning. Create teaching materials, conducted orientation on
Comsec and Security procedures, helped personnel to improve in rate training scores on Navy wide exam
resulting in promotion which heightens training effectiveness. Identify and assess training needs, develop,
organize conduct training, create training needs and materials, Maintain historical records by filing radio
messaging which includes admin, operations, supply and medical documents.
III. TELECOMMUNICATION EQUIPMENT USAGE
Circuit Terminating Equipment

6. Analog Modems: Codex, U.S. Robotics, STEL 9620, Paradyne
CSU/DSU: Codex, Larse, ADC Kentrox (T-Smart), Larus, Digital Link, Verilink and UDS
Motorola
PairGain: Campus Star T1/E1 and T1/E1 Line cards
Fiber Optic: ODS-48, Optelcom System 5000
Terminal, Multiplex, Switch and Associated Equipment
Channel Bank: Telco Access 60 and 2400 series; Wesom 3600, Premisys 800, Fujitsu PCM
Multiplexer: T1-DS3: GSC-24, FCC99; DS1: FCC98, Sonet
Subrate - FCC100, DP2048, TD1271, TD1389
Smart Mux: ADNX-48, IDNX-90/Promina and Timeplex Link2 Plus, Timeplex Link 100
Circuit Switch: NewBridge 3645 (DACS 1/0), MAG-60
Encrypter: Comml: Cylink DES, Micro-Frame Secure Sentinel
Military: KG-194, KG-95, KG-84, KG-81, KW-46, KYV-5, KY-58, KY-75, KG-83,
KGV-11, KIV-M7, KIV-19M, KG-57, KG-75 Fastlane, KG-175 Taclane
Routers: Cisco 2500, 2811, 7200 and 7500, ACC Yukon
Switch: Cisco 3560, 6500
Satellite: AN/FSC78-79, AN/WSC5 and AN/WSC3, AN/USC60A, RT-1771/MD-1324
Analog: HP4945A/4948A TIMS; SAGE930A, Halcyon 520B, CXR-5200
Digital: FireBerd 6000; and Phoenix 5200, T-Bird 211
Miscellaneous: HP Satellite Signal Analyzer (SSA), Spectrum Analyzers, O-Scopes
IV. Availability: Immediately
V. Excellent references available upon request.

7. Analog Modems: Codex, U.S. Robotics, STEL 9620, Paradyne
CSU/DSU: Codex, Larse, ADC Kentrox (T-Smart), Larus, Digital Link, Verilink and UDS
Motorola
PairGain: Campus Star T1/E1 and T1/E1 Line cards
Fiber Optic: ODS-48, Optelcom System 5000
Terminal, Multiplex, Switch and Associated Equipment
Channel Bank: Telco Access 60 and 2400 series; Wesom 3600, Premisys 800, Fujitsu PCM
Multiplexer: T1-DS3: GSC-24, FCC99; DS1: FCC98, Sonet
Subrate - FCC100, DP2048, TD1271, TD1389
Smart Mux: ADNX-48, IDNX-90/Promina and Timeplex Link2 Plus, Timeplex Link 100
Circuit Switch: NewBridge 3645 (DACS 1/0), MAG-60
Encrypter: Comml: Cylink DES, Micro-Frame Secure Sentinel
Military: KG-194, KG-95, KG-84, KG-81, KW-46, KYV-5, KY-58, KY-75, KG-83,
KGV-11, KIV-M7, KIV-19M, KG-57, KG-75 Fastlane, KG-175 Taclane
Routers: Cisco 2500, 2811, 7200 and 7500, ACC Yukon
Switch: Cisco 3560, 6500
Satellite: AN/FSC78-79, AN/WSC5 and AN/WSC3, AN/USC60A, RT-1771/MD-1324
Analog: HP4945A/4948A TIMS; SAGE930A, Halcyon 520B, CXR-5200
Digital: FireBerd 6000; and Phoenix 5200, T-Bird 211
Miscellaneous: HP Satellite Signal Analyzer (SSA), Spectrum Analyzers, O-Scopes
IV. Availability: Immediately
V. Excellent references available upon request.