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Creating, using and targeting
content to engage with prospects


      Or, how to play the
            game and win
So, who am I, and why should you
      believe a word I say?
“Content is everything”
 “Content is information and experiences that may provide value for an end-user/audience in
specific contexts. Content may be delivered via any medium such as the internet, television, and

           - Andrew Nicholson. 01.11.2011
audio CDs, as well as live events such as conferences and stage performances. The word is used
   to identify and quantify various formats and genres of information as manageable value-
                                 adding components of media. ”

                                    - Wikipedia. 01.11.2011
But there is a lesson here...




“Your content is there to be mastered”
Well crafted Content will get people
            to your site




           But so what?
You need to get the RIGHT people




 Quantity + Relevancy = Profit
Event Booker                                                              Venue/Event Clients

Would typically be a lady, 25–45, who enjoys                              Key/Senior decision makers in terms of catering
being sociable and going out for nice dinners                             contracts for venues and events
and shopping. Likely to be based in the city.
                                                                          Typically male, 40-60, likes to know what is going on in
                                                                          the industry and to interact with peers of a similar level in
                                                                          business… VIP treatment.




                                                Challenge 1

                                            Agent

                                            Booking agents, Key Accounts

                                            Typically female, but quite a broad spectrum
                                            of individuals. Likes to be in the know and
                                            needs to trust their suppliers. Enjoys the finer
                                            things in life and likely to be based in major
                                            city
Financial report and case study, with lot’s of
references to ROI, break even points and ratios.




Emotive video piece about how the purchase will
drive new business and engender customer
loyalty




  • Make money
  • Engage audiences
  • Improve efficiencies
The most honest description you’ll
           ever hear about marketing

“
Find some common desire, some widespread unconscious fear or anxiety: think
out some way to relate this wish or fear to the product you have to sell: then build
a bridge of verbal or pictorial symbols over which your customer may pass from
fact to compensatory dream, and from the dream to the illusion that your product,
when purchased, will make the dream come true
                                                 ”
Aldous Huxley – Brave New World revisited. 1958.
So what does this mean?

                                • Togetherness

“Kola bean flavoured soft       • Youth culture
drink” is marketed as…
                                • Peer acceptance
                                • Popularity




                                • Standing out from
“Really quite fast two seater   the crowd
German sports car” is
marketed as…                    • Success
                                • Sexually attractive
                                to women (Maybe?)
So




doesn’t ‘get’ marketing hyperbole
And your




don’t ‘get’ corporate speak
So create content that talks about…

“Banqueting”                  say   “Dining”




“Integrated service
provider solution”            say   “Help desk”




“Mission-Critical, Back-End
Data Centre”                  say   “server”
Time to ‘get real’
Our challenge
Create a website than introduces the passionate, creative people behind our
      brand. Artisans who care about creating great food sustainably.
   Do not use terms like “public caterers”, “contract caterer” or “stadium
                               caterers” etc.



                              Except...
        The people searching for our services were all searching for
       “public caterers”, “contract caterer” or “stadium caterers” etc.


                             Oh dear!
Casestudy
Our solution

• Tags
• Catagories
• Use of highly specific meta
titles
• Canonical page titles
• Tactical approach to
content. Who do we want to
acquire?
Let’s get them!
In summary...

         Target your content to
            • the right people
         • in the right language
       • using the right medium

And you won’t go far wrong. Thank you

          about.me/WebConsultancy

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Creating using and targeting content to engage with prospects

  • 1. Creating, using and targeting content to engage with prospects Or, how to play the game and win
  • 2. So, who am I, and why should you believe a word I say?
  • 3. “Content is everything” “Content is information and experiences that may provide value for an end-user/audience in specific contexts. Content may be delivered via any medium such as the internet, television, and - Andrew Nicholson. 01.11.2011 audio CDs, as well as live events such as conferences and stage performances. The word is used to identify and quantify various formats and genres of information as manageable value- adding components of media. ” - Wikipedia. 01.11.2011
  • 4.
  • 5. But there is a lesson here... “Your content is there to be mastered”
  • 6. Well crafted Content will get people to your site But so what?
  • 7. You need to get the RIGHT people Quantity + Relevancy = Profit
  • 8. Event Booker Venue/Event Clients Would typically be a lady, 25–45, who enjoys Key/Senior decision makers in terms of catering being sociable and going out for nice dinners contracts for venues and events and shopping. Likely to be based in the city. Typically male, 40-60, likes to know what is going on in the industry and to interact with peers of a similar level in business… VIP treatment. Challenge 1 Agent Booking agents, Key Accounts Typically female, but quite a broad spectrum of individuals. Likes to be in the know and needs to trust their suppliers. Enjoys the finer things in life and likely to be based in major city
  • 9. Financial report and case study, with lot’s of references to ROI, break even points and ratios. Emotive video piece about how the purchase will drive new business and engender customer loyalty • Make money • Engage audiences • Improve efficiencies
  • 10. The most honest description you’ll ever hear about marketing “ Find some common desire, some widespread unconscious fear or anxiety: think out some way to relate this wish or fear to the product you have to sell: then build a bridge of verbal or pictorial symbols over which your customer may pass from fact to compensatory dream, and from the dream to the illusion that your product, when purchased, will make the dream come true ” Aldous Huxley – Brave New World revisited. 1958.
  • 11. So what does this mean? • Togetherness “Kola bean flavoured soft • Youth culture drink” is marketed as… • Peer acceptance • Popularity • Standing out from “Really quite fast two seater the crowd German sports car” is marketed as… • Success • Sexually attractive to women (Maybe?)
  • 12.
  • 13.
  • 14.
  • 16. And your don’t ‘get’ corporate speak
  • 17. So create content that talks about… “Banqueting” say “Dining” “Integrated service provider solution” say “Help desk” “Mission-Critical, Back-End Data Centre” say “server”
  • 18. Time to ‘get real’
  • 19. Our challenge Create a website than introduces the passionate, creative people behind our brand. Artisans who care about creating great food sustainably. Do not use terms like “public caterers”, “contract caterer” or “stadium caterers” etc. Except... The people searching for our services were all searching for “public caterers”, “contract caterer” or “stadium caterers” etc. Oh dear!
  • 21. Our solution • Tags • Catagories • Use of highly specific meta titles • Canonical page titles • Tactical approach to content. Who do we want to acquire? Let’s get them!
  • 22. In summary... Target your content to • the right people • in the right language • using the right medium And you won’t go far wrong. Thank you about.me/WebConsultancy