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The	Sharing	Economy:		
A	Marketers	Friend	or	Foe?
The	Sharing	Economy	
Defini'on	
“an	economic	model	based	on	sharing	underu,lised	assets	
from	spaces	to	skills	to	stuff	for	monetary	or	non-monetary	
benefits.	It	is	currently	largely	talked	about	in	rela;on	to	peer-
to-peer	(P2P)	marketplaces	but	equal	opportunity	lies	in	the	
business	to	consumer	(B2C)	models.”		
	
P.S.	there	are	marke,ng	opportuni,es	too!	
Rachel	Botsman	(2013),	“The	Sharing	economy	Lacks	a	Shared	Defini'on”,	available	at:	hFp://www.fastcoexist.com/3022028/the-sharing-economy-lacks-a-shared-defini'on
Three	BIG	Things		
About	the		
Sharing	Economy
Three	BIG	Things	About	the	Sharing	Economy	
•  81%	agree	it	is	less	expensive	to	share	goods	than	own	them		
•  57%	agree	access	is	the	new	ownership	
•  83%	agree	it	makes	life	more	convenient	and	efficient	
•  43%	agree	owning	is	a	burden	
	
1.	Access	is	
preferable	to	
ownership
Three	BIG	Things	About	the	Sharing	Economy	
1.	Access	is	
preferable	to	
ownership	
2.	People	
trust	online	
transacLons
Three	BIG	Things	About	the	Sharing	Economy	
1.	Access	is	
preferable	to	
ownership	
2.	People	
trust	online	
transacLons
Three	BIG	Things	About	the	Sharing	Economy	
1.	Access	is	
preferable	to	
ownership	
2.	People	
trust	online	
transacLons	
3.	Sharing	is	
becoming	
mainstream
Three	BIG	Things	About	the	Sharing	Economy	
1.	Access	is	
preferable	to	
ownership	
2.	People	
trust	online	
transacLons	
3.	Sharing	is	
becoming	
mainstream
Revenue	earned	in	NSW	among	major	players	has	grown	68%	
over	the	past	year	to	$2.6	billion	in	2016.		
The	number	of	collabora've	economy	par'cipants	who	
generate	income	through	these	plaVorms	has	also	grown,	
reaching	92,400	people	in	NSW,	doubling	over	the	past	year.		
Developments in the Collaborative Economy in NSW NSW Department of Finance, Services & Innovation 2017. Deloitte Access Economics
US$25.5bn	US$311m	
US$200m	US$64bn	
US$100m	
US$1.76bn	
US$1.6bn	
US$5.5bn	
Raised	Euro	47m	
US$110m+	US$500m	
A$77m
Catch	the	wave		
Or	get	wiped	out…
What	is	a	Peer-to-Peer	Marketplace?	
Peer-to-peer	marketplaces	allow	idle	assets		
to	be	discovered	and	moneLsed	
	
Peer-to-Peer	Marketplace	
	
Marke'ng	
Insurance		
ID	verifica'on	
Rental	Agreements	
	
I	need	to	rent	a	car		
for	2	months	
I	have	a	spare	car	that	
can	be	rented	
Supply		 Demand
How	It	Works
Opportunity,	Not	a	Threat	
	
Auto	manufacturers	
Leasing	companies		
Fleet	managers		
Marketers		
Dealers		
Companies		
	
Experien'al	Marke'ng	
Brand	awareness		
Try	before	you	buy	
U'lisa'on		
Addi'onal	revenue	stream		
Lower	costs
Case	studies:		
A	taste	of	the		
sharing	economy
ObjecLve	
Case	Study	1:	LDV 	 	 	 	 	Supply	
•  Increase	brand	awareness	and	sales	
•  Try	before	you	buy		
•  Dealer	foot	traffic		
AcLvity		
Results	
•  LDV	vans	offered	for	rental	
•  Pick	up	from	dealers		
•  Extended	test	drives	to	demonstrate	quality		
•  First	rental	generated	sale	of	four	vans	
•  Prompted	replacement	of	en're	fleet	with	LDV
Case	Study	1:	LDV	
‘We	recently	hired	LDV	vans	from	DriveMyCar.	This	gave	us	a	great	low	
cost	opportunity	to	trial	these	vans	that	we	did	not	even	know	were	
available	in	Australia’.		
	
	
‘We	were	immediately	impressed	with	the	quality	of	the	vans	
compared	to	our	current	fleet	of	mainly	Hiaces	and	Hyundais	-	and	the	
drive	away	price	blew	all	compe;;on	out	of	the	water’.		
	
	
‘Within	a	month	we	bought	4	x	LDV	vans	and	we	have	since	spread	
the	word	to	several	other	StarTrack	contractors	and	I	know	many	of	
them	have	already	completed	mul,ple	purchases.	We	too	will	soon	
make	further	purchases	as	we	phase	out	our	current	fleet	over	,me	
and	replace	with	the	LDV’s		-	this	all	came	about	directly	from	the	offer	
of	DriveMyCar	to	trial	these	vehicles	at	a	low	daily	hire	rate’.	
Claude	Morello,	FNET
Case	Study	1:	LDV
ObjecLve	
Case	Study	2:	Uber 	 	 	 	 	Demand		
•  Provide	quality	vehicles	at	reasonable	prices		
•  Flexible	rental	periods		
•  Wide	range	and	mul'ple	pick	up	loca'ons	
AcLvity		
Results	
•  Ex-lease,	ex	buy-back	and	new	vehicles		
•  Lowest	prices,	most	flexible	terms	
•  10	pick	up	loca'ons	
•  New	revenue	stream	for	dealers	and	leasing	companies		
•  Experien'al	marke'ng	opportuni'es	
•  Income	opportuni'es	for	non-car	owners
Case	Study	2:	Uber 	 	 	 	 	Demand
ObjecLve	
Case	Study	3:	Subaru 	 	 	 	Supply		
•  Build	brand	awareness	for	Subaru	Impreza	launch	
•  Experien'al	marke'ng	campaign		
•  Support	Subaru	‘do’	customer	centric	ini'a'ves		
AcLvity		
Results	
•  101	Subaru	Impreza’s	rented	to	Uber	drivers	and	renters	
•  Passengers	and	drivers	given	opportunity	to	experience	the	Impreza	
•  Marke'ng	campaign	with	revenue	stream	
•  1000’s	of	Uber	passengers	experienced	the	new	Impreza		
•  100’s	of	drivers	experienced	extended	test	drive	
•  Significant	on-road	exposure
Case	Study	3:	Subaru 	 	 	 	Supply		
Pilot	
10	x	Levorg		
ExperienLal	MarkeLng	Campaign		
101	x	Impreza	
ExperienLal	MarkeLng	Campaign		
105	x	XV	
‘This partnership provides a tremendous opportunity to demonstrate the appeal and integrity of our cars to an
audience that may otherwise have not been exposed to our brand, or considered it in the past’.
Amanda Leaney, General Manager Marketing, Subaru 	
October	2016	 September	2017	March	2017
ObjecLve	
Case	Study	4:	RACV	 								Supply	&	Demand		
•  Explore	mobility	opportuni'es		
•  Appeal	to	exis'ng	members	and	new	members	
•  Create	new	products	and	revenue	opportuni'es
ObjecLve	
Case	Study	5:	Ex-Lease 	 	 	 	Supply		
•  Create	‘second	life’	for	ex-lease	vehicles	
•  New	revenue	stream		
•  Increase	pay	back	from	vehicles	
AcLvity		
Results	
•  Vehicles	available	in	mul'ple	loca'ons		
•  Rented	to	private	and	corporate	renters	and	Uber	drivers	
•  Logis'cs	managed	by	partners	
•  100’s	of	vehicles	on	the	road	genera'ng	income		
•  Extend	income	genera'ng	life		
•  Increased	u'lisa'on
ObjecLve	
Case	Study	6:	Dealer	 	 	 	 	Supply		
•  Access	new	customer	base		
•  New	revenue	stream		
•  Try	before	you	buy	opportuni'es		
AcLvity		
Results	
•  New	BMW,	Jaguar,	Land	Rover	and	Mini	models			
•  Rented	to	private	and	corporate	renters	
•  Sydney	&	Melbourne		
•  Much	lower	price	than	tradi'onal	car	rental	companies	
•  Short	and	long	term	rentals		
•  Significant	trial	opportunity
ObjecLve	
Case	Study	7:	Smarcleet	 	 	 	Demand		
•  Create	value	added	opportunity	for	customers			
•  Extend	product	range		
•  Meet	full	range	of	vehicle	needs	
AcLvity		
Results	
•  DriveMyCar	recommended	as	preferred	car	rental	provider	
•  Economy,	commercial	and	luxury	vehicles	
•  Corporate	and	government	focus		
	
•  Lower	prices	
•  Mee'ng	needs	not	sa'sfied	by	tradi'onal	car	rental	companies	
•  Wider	range	of	vehicles
The	Sharing	Economy:		
A	Marketers	Friend	or	Foe?

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