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MARKETING
to the
CHINESE
AUDIENCE
Why do companies struggle to
market to the Chinese audience?
On the surface, it looks like each company failed
for it’s own reasons. Perhaps it was a failure to un-
derstand the market. Maybe their products didn’t
connect with the locals or they had difficulty with
confusing government regulations. Whatever the
reasons seemed to be, if we take a closer look, the
failures all strike a very similar chord. These compa-
nies failed because they weren’t able to effectively
market their business to the Chinese audience.
There are a lot of variables in China specifically that
companies tend to ignore. Instead of focusing on
all that can go wrong, first let’s think of one simple
truth: China is as different as it is far away. Com-
panies that understand this will understand that
they need to approach marketing differently than in
the west. China has a deep craving for good quality
products just like everybody else. It’s just that the
messages and the mediums they respond to are dif-
ferent.
It’s not all that difficult to understand why it would
be important to change tact in a country long famed
for it’s mystical qualities. The hard part is figuring
out how to tap into the very different zeitgeist in
China. The reason companies fail to tap-in boils
down to four fundamental issues:
1. Limited access to advertising channels
2. A lack of marketing resources
3. Communication problems
4. No consumer behavior knowledge
The first of these issues is a lack of access to proper
advertising channels. Without access to these chan-
nels, any message, no matter how well crafted, will fly
under the radar unnoticed. Currently there are many
ways to get a message out in China: social media, Inter-
net search, print advertising - really the same channels
you would expect in the west. The difference is that
access we talked about before.
It’s not hard to sign up for social media accounts or
make websites in China, but it takes time to develop a
working social media strategy or to make your website
searchable online. There are a lot of x-factors to con-
sider when navigating the Chinese Internet landscape,
The Chinese market has long been enticing and
mysterious to western peoples. Since the mar-
ket opened in the late 1970’s, some of the big-
gest multinational firms have come and gone. Big
names like Google, Home Depot, eBay, and Best
Buy have all been forced to leave the Chinese mar-
ket with their tails between their legs. Marketing to
China hasn’t been easy.
These Channels are All
Chinese to Me
but if your product or service is in demand, there are
channels that can be used to your advantage.
SEM or search engine marketing is essentially a “risk-
proof” approach and can be used to great effect with
the Adwords service provided by Chinese search en-
gine Baidu. SEM offers a one-to-one way of connecting
with customers in a straight-forward way. If you are
selling French wine, users who search for French wine
can find your product on Baidu when they search us-
ing the right keywords. This advertising channel makes
communicating with the best customers a whole lot
easier. Also, since Baidu SEM is PPC (pay per click),
you won’t break the bank - provided your campaign is
designed correctly.
Another reason companies fail in China comes down to
a lack of resources. I’m not talking about cash. I mean
companies don’t have what they need to get things
done in China. Companies don’t have these resourc-
es because they are ignoring the Chinese concept of
“Guanxi”. Guanxi is a bit difficult for westerners to un-
derstand, but it‘s a sort of relationship short-hand that
helps get deals done in China. No amount of money
can make up for a lack of Guanxi, so companies can
often end up in situations that cash cant’t help. This is
where it pays to get help from the right kind of agen-
cies who know how to take a strong marketing plan and
make it work in China.
The third problem companies run into comes down to
communication. Sounds simple enough, just hire some
bi-lingual employees and watch them go. Not so. Com-
munication comes down to so much more than just
language. People can be gifted at language but at the
same time bad at communication. There are cultural
differences as well. For example, people in China are
much more likely to avoid challenging their superiors.
In the west, if managers are wrong about strategic
direction, it’s much more likely somebody will pipe-up.
This reality can lead to some real “why didn’t you tell
me about that sooner” kind of moments - not great for
business in China, or any market really.
The last reason companies fail in China is due to a
lack of understanding when it comes to consumer
behavior. Chinese people like good products, but
they don’t always see the novelty in everything di-
rectly. This could come down to cultural differences
or just a lack of necessity. Whereas I couldn’t imag-
ine a world where The Home Depot wasn’t around,
the Chinese market doesn’t have the same kind of
attitude towards home improvements.
With this in mind, let’s look at the Chinese market
a little more closely by examining a Chinese-made
product that sold well in China but wouldn’t have
a chance selling in the west: the “facekini”. A
facekini is literally a bathing suit mask that people
wear when they go to the beach. If you still needed
convincing that marketing to China is a different
kind of beast, I hope you are converted now. This
is of course an extreme example, but the logic here
can be reverse engineered to gain some insight.
Not every product will work for the Chinese audi-
ence and no amount of marketing will change that.
Doing business in China presents many difficulties,
but with the right approach, it could be one of the
most lucrative expansions any business could hope
for. It is, despite all the upsides, one of the most
challenging places to do business on Earth. Con-
sidering how much trade they do internationally,
one might expect a better. Still, money is raining
from the skies in China at the present moment, and
if companies have a product that fits the market
they could be set to collect.
The Not-So-Straight-
Forward Art of “Guanxi”
Chinese Consumer
Behavior: A Bit Different
Most of us in the west have learned to complete-
ly tune out online advertising, especially when it
comes to search engine ads. In fact, a whopping
198 million people are using ad-blocking plugins
on their browsers. Online advertising may be fac-
ing troubles in these parts, but search engine
marketing in China is driving e-commerce.
Not many people can argue with the business po-
tential present in the Chinese market, especially in
the booming e-commerce space. Despite the huge
opportunities, doing business in China is far from
plug and play. The list of huge western companies
who have entered China proudly and left prema-
turely is long indeed.
There are a lot of reasons why these companies may
have failed. But if new businesses are looking to succeed
at selling to China in today’s digital era, they are going
to have to learn how to market their products effectively.
Unfortunately, it’s not as simple as just translating your
advertising into Chinese.
The good news is that it may only require a simplified
approach to begin a targeted campaign marketing to
the Chinese audience. If your business is selling the right
kind of products, search engine marketing (SEM) is
most likely going to be your best bet.
For starters, SEM is by far the cheapest form of
advertising you can do in the Chinese market. On
a search engine like Baidu, the largest search
engine in China, the SEM product operates much
the same as Google Adwords. It’s the same pay
per click (PPC) style that you are already used
to. The process of bidding on keywords works
the same way too. So if your product is unique
enough and there is a demand for it in China, you
could be doing very well very quickly.
By now you are probably thinking about how you
almost never click on Google ads. But in China,
47% of people actually don’t mind online ads
at all. Moreover, the audience in China generally
believes that if companies are willing to spend
money on promoting their product, this should
indicate that they are confident in their products.
Why search engine marketing is
the best way to reach the Chinese
Search Engine Marketing
in China is Cheap
China is an especially frugal marketplace, so this
phenomenon makes sense. The majority of prod-
ucts aren’t even advertising at all. That doesn’t
mean the advertising space online isn’t crowd-
ed - but a company selling unique products from
foreign markets has high potential to do very well
with search engine marketing in China.
So SEM is cheap and for the right products it
could be beneficial. But how do you know if the
product is right? Turns out that search engine
“
...in China, 47% of
people actually
don’t mind online
ads.
marketing in China isn’t only good for selling,
it’s perfect for doing research as well. A search
engine like Baidu has a fully functional keyword
research tool. And just like Google it can help you
get a really good sense of how much action a set
of keywords has.
Before setting up an shop in China, companies
can test conversions with and collect information
with SEM. They can do this by setting up a landing
page and promoting it via Baidu SEM. This way,
a business can decided whether or not it makes
sense to set up a full operation in China. Using
this method, companies can also get information
for much cheaper than a research company can
likely provide it.
Companies in the west spend a lot of time and money
developing a social media strategy. This is a great
investment when platforms like Twitter and Facebook
can serve large audiences across the world. But in
China, there is no Facebook, no Twitter, no YouTube,
and no anything else you are used to. China does
have their own versions of all these platforms, and
they are very active, but there are many reasons why
social media shouldn’t be the first thing a company
goes to when entering the Chinese market.
Navigating the different platforms, developing a win-
ning strategy, working with and identifying influencers
is a daunting task for those unfamiliar with the Chi-
nese digital landscape. Is it impossible to market a
product on social media in China? Absolutely not. But
compared to SEM, the investment required for social
media success in China is huge. Social media also re-
quires daily monitoring, whereas SEM runs and get
results on autopilot.
What about an SEO strategy? Everybody loves free
traffic. But consider this: SEO, even for the western
market, is a heavily involved process. It involves
knowledge based on the work of thousands of ex-
perts who are working each day to master Google.
In China, not only do the search engines function dif-
ferently, but often times the information about SEO
available is more mysterious. This reality makes the
path to SEO success in China much more difficult. In
short, your SEO team might be able to work wonders
in the west, but they won’t be able to do anything for
your business in China.
Then of course there are the traditional forms of
advertising like television, radio, and print. Although
these mediums can get results for local companies
in China, it takes a lot for foreign companies to get
similar traction. There’s also the fact that online ad
spending now takes up almost 50% of the total ad-
vertising dollar in China. Traditional mediums might
be something to think about down the road, but not
something to consider when breaking into the market
initially.
SEM on a search engine like Baidu presents the
best option for the fastest and most cost effective
approach into the Chinese market. Marketing on a
search engine can help companies tap into a market-
place that is already up and running. Down the line,
invest in other mediums like social media and develop
a working SEO strategy. But in the initial stages of
a Chinese expansion, nothing beats search engine
marketing.
Search Engine > Social
Media
Traditional Mediums? Not
For Foreigners
Baidu: Serious market dominance
Baidu does have competitors, but it’s safe to
consider Baidu in the same way we consider
Google: it is ubiquitous (in China, at least).
When approaching the Chinese market, it
makes sense to use the platform that every-
body else is using. Let’s put it this way, how
many companies are running SEM advertis-
ing on Yahoo or Bing compared to Google?
It’s the same situation for Baidu in China. Skip
the rest.
China’s Internet is one of the fastest growing
in the world and has now expanded to over
700 million users. To put that in perspective,
that’s more than double the entire population
of the United States. Of course, we know that
the population of China is still growing and if
China reaches the same 85% saturation point
that was reached in North America, that means
there will soon be 1.2 billion Internet users in
China.
Baidu dominates the search engine market in
China. Let’s put it this way, Baidu is to China
what Google is to the rest of the world. Imagine
Google’s competitor, Yahoo, except take away
from it the valuable sites that they own and
operate, like Yahoo answers, Yahoo Finance,
Flickr, and Tumblr. That is the competition to
Baidu in China. What’s more, Baidu operates
successful Chinese versions of almost all
Google platforms you are familiar with.
70% MARKET SHARE 700 MILLION USERS 90% OF USERS USE IT
SOURCE:
Forbes.com
SOURCE:
DMR Report
SOURCE:
China Internet Watch
Advertising potential for miles
An extension of SEM is display network mar-
keting. On the Baidu Adwords platform, you
can also set your PPC campaigns to run along-
side the content of over 600,000 web-pages
in China. While this isn’t exactly a one-to-one
connection in the same way that SEM products
are, for the right kind of product this advertis-
ing could really work well. For instance, cloth-
ing or cosmetics products could be placed well
on a fashion blog.
Although a significant number of people in the
west ignore online advertisements regularly,
reports indicate that Chinese consumers feel
differently. In fact, 47 percent of Chinese con-
sumers don’t mind being targeted daily for on-
line advertising. That contrasts markedly with
consumers in the UK (52 percent) and U.S. (56
percent) who prefer no targeted marketing at
all. A market that actually welcomes advertis-
ing? Something to consider at least.
Most of us in the west can’t stand advertise-
ments online. Although Google ads have im-
proved dramatically in recent years, the spam-
like appearance of a page with too many ads
has forced many of us to completely avoid
offending websites. While westerners have a
tendency to be suspicious of anything that is
paid for, the reverse is true in China – they
believe that if brands are willing to pay, they
must have something worth checking out.
600,000+ WEBPAGES
HOST BAIDU ADS
CHINESE CONSUMERS
DON’T MIND ADS
USERS IN CHINA
REACT WELL TO ADS
SOURCE:
Econsultancy.com
SOURCE:
Click Z Report
SOURCE:
Mobile advertising waTCH
Baidu: More than Google’s sad
Chinese counterpart
People are searching in China in a serious way.
With over 6 billion queries per day on Baidu,
you can be sure that Chinese consumers are
spending money online. In fact, according to
a report by Nielson, they spend money on
nearly everything: body wash (48%), tooth-
paste (42%), paper towels (37%), shampoo
(37%) and laundry detergent (36%) are the
top 5 most cited items which Chinese people
buy online.
We can safely say that the west dominates the
global Internet in every aspect from design to
engineering. But even though we might scoff
at imposters from time to time, we can’t argue
with the numbers. In China, Baidu has the top
ranked website, ranked 4th in the world over-
all by Alexa. That’s a pretty big deal when you
consider that nobody from the world outside
China is using Baidu. What it lacks in innova-
tion, it makes up for in popularity.
If ad spending statistics are any indication, and
they are, then online advertising clearly has
the largest reach in China. Internet ad spend-
ing in China had surpassed television spending
for the first time by 2015, and it’s forecasted
to take up 49.7% of the total ad spending in
the near future. Specifically, mobile ads are ex-
pected to take center stage as smart phones
move quickly to become the most used devices
in China.
6 BILLION DAILY SEARCH
QUERIES
RANKED 4TH OVERALL BY
ALEXA
LARGEST REACH OF ANY
MEDIUM
SOURCE:
Group M Report
SOURCE:
Alexa.com
SOURCE:
Nielson Report
How Baidu works
If you’ve ever run SEM campaigns using Goo-
gle Adwords then you won’t have any difficulty
understanding how Baidu Adwords works. The
product is essentially the same, however, the
way SEM is deployed upon the Chinese audi-
ence is very different. First of all, Baidu has a
notoriously confusing back-end interface. Even
if you are able to eventually navigate the back-
end, keywords in Chinese are a monster. This is
where the help of a marketing company with a
deep knowledge of the China market can come
in especially handy. Navigating the keyword
landscape in English is hard enough - imagine
doing it in Chinese!
Baidu presents it’s advertising in much the
same way as Google, with advertising showing
up via Internet search and alongside content
targeted by keywords. For most products and
services, the best option is almost always go-
ing to be text ads displayed on search engine
results. Depending on the type of industry and
products a business is selling, display ads can
work quite well. There are different kinds of
content in China than in the west, so even if
display ads have worked well for your cam-
paigns run on Google adwords, you’d still want
to do enough research to find out if your ads
have the right content to support them.
Just like Google, you can use Baidu SEM to tar-
get users geographically to a very precise de-
gree. This is incredibly important for all kinds
of products, but it is especially important in
China where the income disparity level is much
higher than in the west. For example, if you
are selling luxury products, you’d want users
in generally more affluent areas to be viewing
and clicking on your ads as opposed to users
in the countryside. Again, it really helps to have
a good marketing firm with knowledge of the
different areas you’d want to target before you
start a campaign so that you are able to maxi-
mize your ad spending.
PPC - LIKE GOOGLE TEXT + DISPLAY ADS GEO-TARGETING
growing demand for foreign
products across many industries
With 700 million Internet users and counting, the
Chinese e-commerce market is the biggest in the
world. But something that many businesses don’t
realize is that China represents a huge opportuni-
ty for foreign manufacturers and retailers.
The size of the e-commerce market in China is
gigantic. At present day, China boasts more online
shoppers than the entire population of Canada
and America combined - a whopping 380 million.
Nielson predicts that by 2025, over 50% of pur-
chases made in China will take place online, so
there’s little doubt that the Chinese e-commerce
market is a hot space to operate in.
Nielson, a research firm that has done tremen-
dous work in the Chinese space in recent years,
has also conducted a survey that found that
38% of Chinese consumers in tier 1 cities like
Beijing and Shanghai are making cross-border
purchases. In addition to that, 27% of netizens
in tier 2 cities are jumping in to the cross-bor-
der action, meaning the market is opening up
and customers are opening their wallets in a
big way.
E-commerce platforms in China are growing rap-
idly, and foreign enterprises are getting on board
selling products across many industries: person-
al care, diapers, infant formula, grocery food,
nutritional supplements and household items.
If your business can do high volume, then part-
nering with a big platform like TMall or JD.com
makes sense. But even if you are selling lower
quantities of specialty products, there are still
big opportunities.
Research supports that Chinese consumers are not
just looking for the lowest possible price when they
look for products online. In fact, they are moving
towards paying more for quality, especially when it
comes to high-end luxury products from foreign pro-
ducers. Nielson reports that almost 40% of shop-
pers in China are amongst those willing to pay more
for quality. This means that the opportunity for spe-
cialty high-end products is massive. At a rate like this,
it makes more sense to get into the Chinese market
than not.
CHINESE E-COMMERCE
MARKET: NO GROWING PAINs
“
China’s e-shoppers
spend a giant 176%
more per purchase
when buying from
overseas companies
The story of what Chinese consumers are willing to
spend for foreign products gets even sweeter. Cur-
rently, China’s e-shoppers spend a giant 176% more
per purchase when buying from overseas companies
than domestic ones. This doesn’t just extend to luxury
products, but also to baby products, foreign wines
and alcohol, and even health supplements, which are
seen as much higher quality than Chinese equivalents
of the same kinds of products.
There are many other factors contributing to the
growth in the Chinese e-commerce market. For start-
ers, Chinese consumers are eager to “trade-up”
to foreign products that aren’t produced in China.
Specifically, they are looking for niche, often country
specific products that traditional retailers don’t carry.
Think maple syrup or swiss chocolate - products that
are famous for their quality and are ‘distinctly from’
a particular place. These kinds of products sell for a
huge premium, sometimes double the price you would
pay in western countries.
Another reason these products are selling well on-
line is because the e-tailers promise a high degree of
quality. Everybody is familiar with China’s reputation
for producing fake or counterfeit products, but the
Chinese middle class doesn’t want to purchase copy-
cat or low quality goods. They hate them just as much
as everybody else! The Chinese government has real-
ly stepped up in recent years as well, creating new tax
and duty laws to help reduce gray-market imports.
Not only are the markets hot and the regulations fa-
vorable, but the logistics are getting better as well. No
less than eight Chinese cities have established “trade
zones” which provide tax and customs benefits as
well as easy access to shipping companies, making a
streamlined logistics network much easier to create.
Even if your business is shipping less product, there
are plenty of solutions available.
At this point, it would be a shock if the digital mar-
ket in China turned around. The e-commerce trend is
strong around the world, but nowhere is it stronger
than within Chinese borders. With government sup-
port, fully developed logistics networks, and a huge
demand for foreign products, western businesses
can’t afford to ignore this market much longer.
EXPLAINING THE CHINESE
E-COMMERCE MARKET
NO SIGN OF SLOWING DOWN
Niche products - huge potential
to sell on Baidu Search
The path to successfully marketing a prod-
uct in the west is one laid with many traps.
Brands need to be aware of so many factors
to appeal to the weary western consumer.
But where the west is cynical, the east is op-
timistic. And if your products are in demand,
this reality could see your company raking
in the profits.
The case for doing business in China is al-
ready one made clear. Billions of people, an
emerging middle class, and a growing dig-
ital marketplace make it an excellent place
to do business. But nowhere are the oppor-
tunities greater than on the Chinese search
engine Baidu.
It’s not all upside - don’t expect to get rich
selling toothbrushes in China by using tar-
geted search engine marketing. But if you
have a niche product that has demand in
China, now is the time to strike. Let’s con-
tinue along with the toothbrush analogy. If
you wanted to sell toothbrushes in China
using advertising on Baidu, the keyword
“toothbrush” would likely already be very
competitive amongst local companies. But if
your company sold a niche form of Swedish
toothbrushes that were somehow coveted
by the Chinese consumer, then the keywords
“Swedish toothbrush” could be a great op-
tion.
Of course, there are no Swedish tooth-
brushes, but the example should be clear.
For niche products, or for country specific
products that have a market in China, Baidu
search can be a way to give people exactly
what they are searching for.
Baidu search presents one further advan-
tage: it’s a direct link from consumer to
product. Many companies break into China
via popular e-commerce platforms, but on
these platforms it can be all too easy to be
lost amongst the sea of products. Baidu SEM
provides a way around that problem for niche
products, giving them potential to sell even
better.
Baidu has the Chinese Internet
completely covered
Everybody is familiar with and thankful for
the suite of products made available by
Google for free online. But China, sadly, has
no Google. The good news is that Baidu,
China’s largest search engine, has an an-
swer for many of the products Google has
carefully crafted over the last 20 years.
To be clear, unless you are planning on
moving to China and picking up Chinese,
you’ll not be using any of Baidu’s web ser-
vices any time soon. But if you are consid-
ering doing business on the Chinese Inter-
net, the fact that Baidu has these products
lined up is good news.
Baidu, just like Google, leads with it’s
search engine, which is un-matched in Chi-
na. Beyond that, Baidu has created many
sites and services which might serve as a
good place for your products to be adver-
tised. In China, Wikipedia is blocked due
to government censorship, but Baidu isn’t
afraid to comply, resulting in the creation
of it’s own “Baidu Wiki” - just don’t go to
it for the most factual take on certain his-
torical events. Despite the lack of facts in
some cases, the site is still immensely well
used.
Baidu also has the multi-media landscape
covered with Baidu Music and Baidu Vid-
eo. Although these services aren’t without
strong competitors, they are still well re-
spected and frequently used. Baidu even
has an “answer” for popular sites like Quo-
ra and Yahoo Answers, it’s own Baidu An-
swers.
While it’s questionable whether or not these
services would be live if Google could have
established dominance in China’s online
market, their existence is evidence that
Baidu is Google’s Chinese analog, further
strengthening it’s position as the best
choice for SEM in the Chinese market.
BAIDU PRODUCTS/SERVICES
Baidu Search
Baidu Wiki
Baidu Music
Baidu Video
Baidu Answers
Many more!
Advertising in China: Western or
Chinese Agency?
but these firms are only interested in really big con-
tracts. Although your maple syrup export might have
huge potential in the Chinese market, they probably
wouldn’t be willing to take you on unless you can pay
top dollar.
The reality is will only have a chance to work with
smaller firms. Unfortunately, these are some seriously
dangerous waters to dive into. Advertising in China
is already treacherous enough, imagine managing
your products and having to worry about an unknown
agency operating in another timezone? The fact is
that these companies may know the market, but they
don’t speak your language. By that, I mean that they
don’t speak English and they don’t speak the lan-
guage of wester business. The approach to market-
ing is vastly different in China and these companies
may not be able to adapt your brand effectively.
Speaking of language, does anybody on your staff
speak Chinese? If you work with a Chinese agency,
you will need somebody who can. A lot can get lost in
translation if you work with a Chinese agency. Not only
that, but communication moves at a different speed
in China altogether. It might be hard to tell whether
people are avoiding you or if they are just a terrible
communicators. If you bet on a local adverting agen-
cy in China, you may be dealing with an unknown
company. A company with no web presence beyond a
simple website. So there won’t be any accountability
if the projects don’t go down as planned.
Working with a local agency based in the west is going
to give you the best of both worlds. You’ll be working
with people who speak your language and understand
your business. At the same time, they will possess a
deep knowledge of the Chinese market. People who
will work with you and keep you up to date as projects
progress. Not only that, but a local agency has the
skills needed to “translate” your brand as effectively
and cleanly as possible so that you get the best re-
sults possible for your expansion in China.
You’ve bit the bullet - you have decided to take your
products to China. You have done the research, fig-
ured out the logistics and it looks great on paper.
Now you need to hire a marketing company to get
the word out about your product. Who knows the
Chinese market better than a Chinese marketing
company, right? When it comes to advertising in Chi-
na, it’s a bit more complicated than that.
There are a number of factors to consider when
choosing an agency. This much is true even when
looking for an agency to promote products at home.
When you look for an agency in a foreign country,
the variables can multiply really fast - especially in a
country as different as China.
When working with a marketing agency in China, there
are several factors that impact the quality you can ex-
pect to receive as a small to medium sized client. First
of all, the best companies are almost always going to
be really busy. There are several international mar-
keting and advertising firms that operate in China,
The Cold Reality of
Advertising in China
Do They Speak Your
Language?
what you need to know before
you start a campaign
Baidu is China’s Google. They have their own
“Adwords” SEM product and the it operates
in much the same way as Google Adwords.
You’re sold. You get it. But depending on
what kind of business you are hoping to pro-
mote on Baidu, there are some small barri-
ers you should be aware of. In the Baidu vs
Google matchup, the main difference comes
down to accessibility.
If you want to use Baidu for search engine
marketing, there are 3 things that you will
need no matter what. First of all, you’ll need
a fully accessible Chinese language website.
This is a requirement of Baidu, not just a best
practice for doing business in China. The next
thing you’ll need is a valid business license. It
doesn’t have to be a license in China, just any
business license for any country will suffice
in most cases. The third thing you’ll need is
the help of a Baidu authorized agency. Unlike
Google, where anybody can sign up and start
running ads within minutes, Baidu only sells
through authorized agencies.
Beyond that, there are a few other things
you might need to provide, depending on
your industry and what you are selling. You
may need to provide various business doc-
uments like trade agreements or proof of
patent if you are making certain claims in
your advertising. You also may need indus-
try specific permits, but generally all these
additional documents aren’t needed. There
also won’t usually be a situation where you
would be surprised with document requests,
so rest easy.
We dream of a day when Baidu search ad-
vertising can be as streamlined as Goo-
gle Adwords is. Of course, given the huge
market potential that China holds, these
slight barriers are only a minor complaint
and definitely shouldn’t stop anybody from
launching their Chinese expansion whenever
they are ready.
PRE-BAIDU CHECKLIST
Official Business Documents
Valid Business Licence
Industry specific permits
Accessible Chinese Website
Baidu Authorized Agency
Who is Richway?
Richway Tech is full-scale digital marketing agency that specializes in connect-
ing local businesses with chinese consumers – both locally and in china. We
help companies become “china-ready” and develop effective, tailor-made, roi
oriented digital marketing solutions. Our parent company operates as the big-
gest authorized Baidu advertising reseller in China, giving us access to the
brightest minds in Chinese search marketing.
We provide a range of services for companies looking to target the Chinese
audience using digital mediums like SEM, online advertising, social media
management and much more. We also can handle many of the other needs a
business has to handle to become “China-ready”, including translation, Chi-
nese website design, and general consulting services. For a full breakdown
of the services we offer, visit our website at the link below:
MAKING SENSE OF CHINESE MARKETING OUR PRODUCTS AND SERVICES
778-379-6926
www.richwaytech.ca
hello@richwaytech.ca

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  • 2. Why do companies struggle to market to the Chinese audience? On the surface, it looks like each company failed for it’s own reasons. Perhaps it was a failure to un- derstand the market. Maybe their products didn’t connect with the locals or they had difficulty with confusing government regulations. Whatever the reasons seemed to be, if we take a closer look, the failures all strike a very similar chord. These compa- nies failed because they weren’t able to effectively market their business to the Chinese audience. There are a lot of variables in China specifically that companies tend to ignore. Instead of focusing on all that can go wrong, first let’s think of one simple truth: China is as different as it is far away. Com- panies that understand this will understand that they need to approach marketing differently than in the west. China has a deep craving for good quality products just like everybody else. It’s just that the messages and the mediums they respond to are dif- ferent. It’s not all that difficult to understand why it would be important to change tact in a country long famed for it’s mystical qualities. The hard part is figuring out how to tap into the very different zeitgeist in China. The reason companies fail to tap-in boils down to four fundamental issues: 1. Limited access to advertising channels 2. A lack of marketing resources 3. Communication problems 4. No consumer behavior knowledge The first of these issues is a lack of access to proper advertising channels. Without access to these chan- nels, any message, no matter how well crafted, will fly under the radar unnoticed. Currently there are many ways to get a message out in China: social media, Inter- net search, print advertising - really the same channels you would expect in the west. The difference is that access we talked about before. It’s not hard to sign up for social media accounts or make websites in China, but it takes time to develop a working social media strategy or to make your website searchable online. There are a lot of x-factors to con- sider when navigating the Chinese Internet landscape, The Chinese market has long been enticing and mysterious to western peoples. Since the mar- ket opened in the late 1970’s, some of the big- gest multinational firms have come and gone. Big names like Google, Home Depot, eBay, and Best Buy have all been forced to leave the Chinese mar- ket with their tails between their legs. Marketing to China hasn’t been easy. These Channels are All Chinese to Me
  • 3. but if your product or service is in demand, there are channels that can be used to your advantage. SEM or search engine marketing is essentially a “risk- proof” approach and can be used to great effect with the Adwords service provided by Chinese search en- gine Baidu. SEM offers a one-to-one way of connecting with customers in a straight-forward way. If you are selling French wine, users who search for French wine can find your product on Baidu when they search us- ing the right keywords. This advertising channel makes communicating with the best customers a whole lot easier. Also, since Baidu SEM is PPC (pay per click), you won’t break the bank - provided your campaign is designed correctly. Another reason companies fail in China comes down to a lack of resources. I’m not talking about cash. I mean companies don’t have what they need to get things done in China. Companies don’t have these resourc- es because they are ignoring the Chinese concept of “Guanxi”. Guanxi is a bit difficult for westerners to un- derstand, but it‘s a sort of relationship short-hand that helps get deals done in China. No amount of money can make up for a lack of Guanxi, so companies can often end up in situations that cash cant’t help. This is where it pays to get help from the right kind of agen- cies who know how to take a strong marketing plan and make it work in China. The third problem companies run into comes down to communication. Sounds simple enough, just hire some bi-lingual employees and watch them go. Not so. Com- munication comes down to so much more than just language. People can be gifted at language but at the same time bad at communication. There are cultural differences as well. For example, people in China are much more likely to avoid challenging their superiors. In the west, if managers are wrong about strategic direction, it’s much more likely somebody will pipe-up. This reality can lead to some real “why didn’t you tell me about that sooner” kind of moments - not great for business in China, or any market really. The last reason companies fail in China is due to a lack of understanding when it comes to consumer behavior. Chinese people like good products, but they don’t always see the novelty in everything di- rectly. This could come down to cultural differences or just a lack of necessity. Whereas I couldn’t imag- ine a world where The Home Depot wasn’t around, the Chinese market doesn’t have the same kind of attitude towards home improvements. With this in mind, let’s look at the Chinese market a little more closely by examining a Chinese-made product that sold well in China but wouldn’t have a chance selling in the west: the “facekini”. A facekini is literally a bathing suit mask that people wear when they go to the beach. If you still needed convincing that marketing to China is a different kind of beast, I hope you are converted now. This is of course an extreme example, but the logic here can be reverse engineered to gain some insight. Not every product will work for the Chinese audi- ence and no amount of marketing will change that. Doing business in China presents many difficulties, but with the right approach, it could be one of the most lucrative expansions any business could hope for. It is, despite all the upsides, one of the most challenging places to do business on Earth. Con- sidering how much trade they do internationally, one might expect a better. Still, money is raining from the skies in China at the present moment, and if companies have a product that fits the market they could be set to collect. The Not-So-Straight- Forward Art of “Guanxi” Chinese Consumer Behavior: A Bit Different
  • 4. Most of us in the west have learned to complete- ly tune out online advertising, especially when it comes to search engine ads. In fact, a whopping 198 million people are using ad-blocking plugins on their browsers. Online advertising may be fac- ing troubles in these parts, but search engine marketing in China is driving e-commerce. Not many people can argue with the business po- tential present in the Chinese market, especially in the booming e-commerce space. Despite the huge opportunities, doing business in China is far from plug and play. The list of huge western companies who have entered China proudly and left prema- turely is long indeed. There are a lot of reasons why these companies may have failed. But if new businesses are looking to succeed at selling to China in today’s digital era, they are going to have to learn how to market their products effectively. Unfortunately, it’s not as simple as just translating your advertising into Chinese. The good news is that it may only require a simplified approach to begin a targeted campaign marketing to the Chinese audience. If your business is selling the right kind of products, search engine marketing (SEM) is most likely going to be your best bet. For starters, SEM is by far the cheapest form of advertising you can do in the Chinese market. On a search engine like Baidu, the largest search engine in China, the SEM product operates much the same as Google Adwords. It’s the same pay per click (PPC) style that you are already used to. The process of bidding on keywords works the same way too. So if your product is unique enough and there is a demand for it in China, you could be doing very well very quickly. By now you are probably thinking about how you almost never click on Google ads. But in China, 47% of people actually don’t mind online ads at all. Moreover, the audience in China generally believes that if companies are willing to spend money on promoting their product, this should indicate that they are confident in their products. Why search engine marketing is the best way to reach the Chinese Search Engine Marketing in China is Cheap China is an especially frugal marketplace, so this phenomenon makes sense. The majority of prod- ucts aren’t even advertising at all. That doesn’t mean the advertising space online isn’t crowd- ed - but a company selling unique products from foreign markets has high potential to do very well with search engine marketing in China. So SEM is cheap and for the right products it could be beneficial. But how do you know if the product is right? Turns out that search engine
  • 5. “ ...in China, 47% of people actually don’t mind online ads. marketing in China isn’t only good for selling, it’s perfect for doing research as well. A search engine like Baidu has a fully functional keyword research tool. And just like Google it can help you get a really good sense of how much action a set of keywords has. Before setting up an shop in China, companies can test conversions with and collect information with SEM. They can do this by setting up a landing page and promoting it via Baidu SEM. This way, a business can decided whether or not it makes sense to set up a full operation in China. Using this method, companies can also get information for much cheaper than a research company can likely provide it. Companies in the west spend a lot of time and money developing a social media strategy. This is a great investment when platforms like Twitter and Facebook can serve large audiences across the world. But in China, there is no Facebook, no Twitter, no YouTube, and no anything else you are used to. China does have their own versions of all these platforms, and they are very active, but there are many reasons why social media shouldn’t be the first thing a company goes to when entering the Chinese market. Navigating the different platforms, developing a win- ning strategy, working with and identifying influencers is a daunting task for those unfamiliar with the Chi- nese digital landscape. Is it impossible to market a product on social media in China? Absolutely not. But compared to SEM, the investment required for social media success in China is huge. Social media also re- quires daily monitoring, whereas SEM runs and get results on autopilot. What about an SEO strategy? Everybody loves free traffic. But consider this: SEO, even for the western market, is a heavily involved process. It involves knowledge based on the work of thousands of ex- perts who are working each day to master Google. In China, not only do the search engines function dif- ferently, but often times the information about SEO available is more mysterious. This reality makes the path to SEO success in China much more difficult. In short, your SEO team might be able to work wonders in the west, but they won’t be able to do anything for your business in China. Then of course there are the traditional forms of advertising like television, radio, and print. Although these mediums can get results for local companies in China, it takes a lot for foreign companies to get similar traction. There’s also the fact that online ad spending now takes up almost 50% of the total ad- vertising dollar in China. Traditional mediums might be something to think about down the road, but not something to consider when breaking into the market initially. SEM on a search engine like Baidu presents the best option for the fastest and most cost effective approach into the Chinese market. Marketing on a search engine can help companies tap into a market- place that is already up and running. Down the line, invest in other mediums like social media and develop a working SEO strategy. But in the initial stages of a Chinese expansion, nothing beats search engine marketing. Search Engine > Social Media Traditional Mediums? Not For Foreigners
  • 6. Baidu: Serious market dominance Baidu does have competitors, but it’s safe to consider Baidu in the same way we consider Google: it is ubiquitous (in China, at least). When approaching the Chinese market, it makes sense to use the platform that every- body else is using. Let’s put it this way, how many companies are running SEM advertis- ing on Yahoo or Bing compared to Google? It’s the same situation for Baidu in China. Skip the rest. China’s Internet is one of the fastest growing in the world and has now expanded to over 700 million users. To put that in perspective, that’s more than double the entire population of the United States. Of course, we know that the population of China is still growing and if China reaches the same 85% saturation point that was reached in North America, that means there will soon be 1.2 billion Internet users in China. Baidu dominates the search engine market in China. Let’s put it this way, Baidu is to China what Google is to the rest of the world. Imagine Google’s competitor, Yahoo, except take away from it the valuable sites that they own and operate, like Yahoo answers, Yahoo Finance, Flickr, and Tumblr. That is the competition to Baidu in China. What’s more, Baidu operates successful Chinese versions of almost all Google platforms you are familiar with. 70% MARKET SHARE 700 MILLION USERS 90% OF USERS USE IT SOURCE: Forbes.com SOURCE: DMR Report SOURCE: China Internet Watch
  • 7. Advertising potential for miles An extension of SEM is display network mar- keting. On the Baidu Adwords platform, you can also set your PPC campaigns to run along- side the content of over 600,000 web-pages in China. While this isn’t exactly a one-to-one connection in the same way that SEM products are, for the right kind of product this advertis- ing could really work well. For instance, cloth- ing or cosmetics products could be placed well on a fashion blog. Although a significant number of people in the west ignore online advertisements regularly, reports indicate that Chinese consumers feel differently. In fact, 47 percent of Chinese con- sumers don’t mind being targeted daily for on- line advertising. That contrasts markedly with consumers in the UK (52 percent) and U.S. (56 percent) who prefer no targeted marketing at all. A market that actually welcomes advertis- ing? Something to consider at least. Most of us in the west can’t stand advertise- ments online. Although Google ads have im- proved dramatically in recent years, the spam- like appearance of a page with too many ads has forced many of us to completely avoid offending websites. While westerners have a tendency to be suspicious of anything that is paid for, the reverse is true in China – they believe that if brands are willing to pay, they must have something worth checking out. 600,000+ WEBPAGES HOST BAIDU ADS CHINESE CONSUMERS DON’T MIND ADS USERS IN CHINA REACT WELL TO ADS SOURCE: Econsultancy.com SOURCE: Click Z Report SOURCE: Mobile advertising waTCH
  • 8. Baidu: More than Google’s sad Chinese counterpart People are searching in China in a serious way. With over 6 billion queries per day on Baidu, you can be sure that Chinese consumers are spending money online. In fact, according to a report by Nielson, they spend money on nearly everything: body wash (48%), tooth- paste (42%), paper towels (37%), shampoo (37%) and laundry detergent (36%) are the top 5 most cited items which Chinese people buy online. We can safely say that the west dominates the global Internet in every aspect from design to engineering. But even though we might scoff at imposters from time to time, we can’t argue with the numbers. In China, Baidu has the top ranked website, ranked 4th in the world over- all by Alexa. That’s a pretty big deal when you consider that nobody from the world outside China is using Baidu. What it lacks in innova- tion, it makes up for in popularity. If ad spending statistics are any indication, and they are, then online advertising clearly has the largest reach in China. Internet ad spend- ing in China had surpassed television spending for the first time by 2015, and it’s forecasted to take up 49.7% of the total ad spending in the near future. Specifically, mobile ads are ex- pected to take center stage as smart phones move quickly to become the most used devices in China. 6 BILLION DAILY SEARCH QUERIES RANKED 4TH OVERALL BY ALEXA LARGEST REACH OF ANY MEDIUM SOURCE: Group M Report SOURCE: Alexa.com SOURCE: Nielson Report
  • 9. How Baidu works If you’ve ever run SEM campaigns using Goo- gle Adwords then you won’t have any difficulty understanding how Baidu Adwords works. The product is essentially the same, however, the way SEM is deployed upon the Chinese audi- ence is very different. First of all, Baidu has a notoriously confusing back-end interface. Even if you are able to eventually navigate the back- end, keywords in Chinese are a monster. This is where the help of a marketing company with a deep knowledge of the China market can come in especially handy. Navigating the keyword landscape in English is hard enough - imagine doing it in Chinese! Baidu presents it’s advertising in much the same way as Google, with advertising showing up via Internet search and alongside content targeted by keywords. For most products and services, the best option is almost always go- ing to be text ads displayed on search engine results. Depending on the type of industry and products a business is selling, display ads can work quite well. There are different kinds of content in China than in the west, so even if display ads have worked well for your cam- paigns run on Google adwords, you’d still want to do enough research to find out if your ads have the right content to support them. Just like Google, you can use Baidu SEM to tar- get users geographically to a very precise de- gree. This is incredibly important for all kinds of products, but it is especially important in China where the income disparity level is much higher than in the west. For example, if you are selling luxury products, you’d want users in generally more affluent areas to be viewing and clicking on your ads as opposed to users in the countryside. Again, it really helps to have a good marketing firm with knowledge of the different areas you’d want to target before you start a campaign so that you are able to maxi- mize your ad spending. PPC - LIKE GOOGLE TEXT + DISPLAY ADS GEO-TARGETING
  • 10. growing demand for foreign products across many industries With 700 million Internet users and counting, the Chinese e-commerce market is the biggest in the world. But something that many businesses don’t realize is that China represents a huge opportuni- ty for foreign manufacturers and retailers. The size of the e-commerce market in China is gigantic. At present day, China boasts more online shoppers than the entire population of Canada and America combined - a whopping 380 million. Nielson predicts that by 2025, over 50% of pur- chases made in China will take place online, so there’s little doubt that the Chinese e-commerce market is a hot space to operate in. Nielson, a research firm that has done tremen- dous work in the Chinese space in recent years, has also conducted a survey that found that 38% of Chinese consumers in tier 1 cities like Beijing and Shanghai are making cross-border purchases. In addition to that, 27% of netizens in tier 2 cities are jumping in to the cross-bor- der action, meaning the market is opening up and customers are opening their wallets in a big way. E-commerce platforms in China are growing rap- idly, and foreign enterprises are getting on board selling products across many industries: person- al care, diapers, infant formula, grocery food, nutritional supplements and household items. If your business can do high volume, then part- nering with a big platform like TMall or JD.com makes sense. But even if you are selling lower quantities of specialty products, there are still big opportunities. Research supports that Chinese consumers are not just looking for the lowest possible price when they look for products online. In fact, they are moving towards paying more for quality, especially when it comes to high-end luxury products from foreign pro- ducers. Nielson reports that almost 40% of shop- pers in China are amongst those willing to pay more for quality. This means that the opportunity for spe- cialty high-end products is massive. At a rate like this, it makes more sense to get into the Chinese market than not. CHINESE E-COMMERCE MARKET: NO GROWING PAINs
  • 11. “ China’s e-shoppers spend a giant 176% more per purchase when buying from overseas companies The story of what Chinese consumers are willing to spend for foreign products gets even sweeter. Cur- rently, China’s e-shoppers spend a giant 176% more per purchase when buying from overseas companies than domestic ones. This doesn’t just extend to luxury products, but also to baby products, foreign wines and alcohol, and even health supplements, which are seen as much higher quality than Chinese equivalents of the same kinds of products. There are many other factors contributing to the growth in the Chinese e-commerce market. For start- ers, Chinese consumers are eager to “trade-up” to foreign products that aren’t produced in China. Specifically, they are looking for niche, often country specific products that traditional retailers don’t carry. Think maple syrup or swiss chocolate - products that are famous for their quality and are ‘distinctly from’ a particular place. These kinds of products sell for a huge premium, sometimes double the price you would pay in western countries. Another reason these products are selling well on- line is because the e-tailers promise a high degree of quality. Everybody is familiar with China’s reputation for producing fake or counterfeit products, but the Chinese middle class doesn’t want to purchase copy- cat or low quality goods. They hate them just as much as everybody else! The Chinese government has real- ly stepped up in recent years as well, creating new tax and duty laws to help reduce gray-market imports. Not only are the markets hot and the regulations fa- vorable, but the logistics are getting better as well. No less than eight Chinese cities have established “trade zones” which provide tax and customs benefits as well as easy access to shipping companies, making a streamlined logistics network much easier to create. Even if your business is shipping less product, there are plenty of solutions available. At this point, it would be a shock if the digital mar- ket in China turned around. The e-commerce trend is strong around the world, but nowhere is it stronger than within Chinese borders. With government sup- port, fully developed logistics networks, and a huge demand for foreign products, western businesses can’t afford to ignore this market much longer. EXPLAINING THE CHINESE E-COMMERCE MARKET NO SIGN OF SLOWING DOWN
  • 12. Niche products - huge potential to sell on Baidu Search The path to successfully marketing a prod- uct in the west is one laid with many traps. Brands need to be aware of so many factors to appeal to the weary western consumer. But where the west is cynical, the east is op- timistic. And if your products are in demand, this reality could see your company raking in the profits. The case for doing business in China is al- ready one made clear. Billions of people, an emerging middle class, and a growing dig- ital marketplace make it an excellent place to do business. But nowhere are the oppor- tunities greater than on the Chinese search engine Baidu. It’s not all upside - don’t expect to get rich selling toothbrushes in China by using tar- geted search engine marketing. But if you have a niche product that has demand in China, now is the time to strike. Let’s con- tinue along with the toothbrush analogy. If you wanted to sell toothbrushes in China using advertising on Baidu, the keyword “toothbrush” would likely already be very competitive amongst local companies. But if your company sold a niche form of Swedish toothbrushes that were somehow coveted by the Chinese consumer, then the keywords “Swedish toothbrush” could be a great op- tion. Of course, there are no Swedish tooth- brushes, but the example should be clear. For niche products, or for country specific products that have a market in China, Baidu search can be a way to give people exactly what they are searching for. Baidu search presents one further advan- tage: it’s a direct link from consumer to product. Many companies break into China via popular e-commerce platforms, but on these platforms it can be all too easy to be lost amongst the sea of products. Baidu SEM provides a way around that problem for niche products, giving them potential to sell even better.
  • 13. Baidu has the Chinese Internet completely covered Everybody is familiar with and thankful for the suite of products made available by Google for free online. But China, sadly, has no Google. The good news is that Baidu, China’s largest search engine, has an an- swer for many of the products Google has carefully crafted over the last 20 years. To be clear, unless you are planning on moving to China and picking up Chinese, you’ll not be using any of Baidu’s web ser- vices any time soon. But if you are consid- ering doing business on the Chinese Inter- net, the fact that Baidu has these products lined up is good news. Baidu, just like Google, leads with it’s search engine, which is un-matched in Chi- na. Beyond that, Baidu has created many sites and services which might serve as a good place for your products to be adver- tised. In China, Wikipedia is blocked due to government censorship, but Baidu isn’t afraid to comply, resulting in the creation of it’s own “Baidu Wiki” - just don’t go to it for the most factual take on certain his- torical events. Despite the lack of facts in some cases, the site is still immensely well used. Baidu also has the multi-media landscape covered with Baidu Music and Baidu Vid- eo. Although these services aren’t without strong competitors, they are still well re- spected and frequently used. Baidu even has an “answer” for popular sites like Quo- ra and Yahoo Answers, it’s own Baidu An- swers. While it’s questionable whether or not these services would be live if Google could have established dominance in China’s online market, their existence is evidence that Baidu is Google’s Chinese analog, further strengthening it’s position as the best choice for SEM in the Chinese market. BAIDU PRODUCTS/SERVICES Baidu Search Baidu Wiki Baidu Music Baidu Video Baidu Answers Many more!
  • 14. Advertising in China: Western or Chinese Agency? but these firms are only interested in really big con- tracts. Although your maple syrup export might have huge potential in the Chinese market, they probably wouldn’t be willing to take you on unless you can pay top dollar. The reality is will only have a chance to work with smaller firms. Unfortunately, these are some seriously dangerous waters to dive into. Advertising in China is already treacherous enough, imagine managing your products and having to worry about an unknown agency operating in another timezone? The fact is that these companies may know the market, but they don’t speak your language. By that, I mean that they don’t speak English and they don’t speak the lan- guage of wester business. The approach to market- ing is vastly different in China and these companies may not be able to adapt your brand effectively. Speaking of language, does anybody on your staff speak Chinese? If you work with a Chinese agency, you will need somebody who can. A lot can get lost in translation if you work with a Chinese agency. Not only that, but communication moves at a different speed in China altogether. It might be hard to tell whether people are avoiding you or if they are just a terrible communicators. If you bet on a local adverting agen- cy in China, you may be dealing with an unknown company. A company with no web presence beyond a simple website. So there won’t be any accountability if the projects don’t go down as planned. Working with a local agency based in the west is going to give you the best of both worlds. You’ll be working with people who speak your language and understand your business. At the same time, they will possess a deep knowledge of the Chinese market. People who will work with you and keep you up to date as projects progress. Not only that, but a local agency has the skills needed to “translate” your brand as effectively and cleanly as possible so that you get the best re- sults possible for your expansion in China. You’ve bit the bullet - you have decided to take your products to China. You have done the research, fig- ured out the logistics and it looks great on paper. Now you need to hire a marketing company to get the word out about your product. Who knows the Chinese market better than a Chinese marketing company, right? When it comes to advertising in Chi- na, it’s a bit more complicated than that. There are a number of factors to consider when choosing an agency. This much is true even when looking for an agency to promote products at home. When you look for an agency in a foreign country, the variables can multiply really fast - especially in a country as different as China. When working with a marketing agency in China, there are several factors that impact the quality you can ex- pect to receive as a small to medium sized client. First of all, the best companies are almost always going to be really busy. There are several international mar- keting and advertising firms that operate in China, The Cold Reality of Advertising in China Do They Speak Your Language?
  • 15. what you need to know before you start a campaign Baidu is China’s Google. They have their own “Adwords” SEM product and the it operates in much the same way as Google Adwords. You’re sold. You get it. But depending on what kind of business you are hoping to pro- mote on Baidu, there are some small barri- ers you should be aware of. In the Baidu vs Google matchup, the main difference comes down to accessibility. If you want to use Baidu for search engine marketing, there are 3 things that you will need no matter what. First of all, you’ll need a fully accessible Chinese language website. This is a requirement of Baidu, not just a best practice for doing business in China. The next thing you’ll need is a valid business license. It doesn’t have to be a license in China, just any business license for any country will suffice in most cases. The third thing you’ll need is the help of a Baidu authorized agency. Unlike Google, where anybody can sign up and start running ads within minutes, Baidu only sells through authorized agencies. Beyond that, there are a few other things you might need to provide, depending on your industry and what you are selling. You may need to provide various business doc- uments like trade agreements or proof of patent if you are making certain claims in your advertising. You also may need indus- try specific permits, but generally all these additional documents aren’t needed. There also won’t usually be a situation where you would be surprised with document requests, so rest easy. We dream of a day when Baidu search ad- vertising can be as streamlined as Goo- gle Adwords is. Of course, given the huge market potential that China holds, these slight barriers are only a minor complaint and definitely shouldn’t stop anybody from launching their Chinese expansion whenever they are ready. PRE-BAIDU CHECKLIST Official Business Documents Valid Business Licence Industry specific permits Accessible Chinese Website Baidu Authorized Agency
  • 16. Who is Richway? Richway Tech is full-scale digital marketing agency that specializes in connect- ing local businesses with chinese consumers – both locally and in china. We help companies become “china-ready” and develop effective, tailor-made, roi oriented digital marketing solutions. Our parent company operates as the big- gest authorized Baidu advertising reseller in China, giving us access to the brightest minds in Chinese search marketing. We provide a range of services for companies looking to target the Chinese audience using digital mediums like SEM, online advertising, social media management and much more. We also can handle many of the other needs a business has to handle to become “China-ready”, including translation, Chi- nese website design, and general consulting services. For a full breakdown of the services we offer, visit our website at the link below: MAKING SENSE OF CHINESE MARKETING OUR PRODUCTS AND SERVICES 778-379-6926 www.richwaytech.ca hello@richwaytech.ca