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2nd ANNUAL NATIONAL HR STANDARDS REPORT:
From Standards to Audits to Metrics
Marius Meyer, Chief Executive Officer: SABPP
Email: executiveoffice@sabpp.co.za
@mariusSABPP
@SABPP1
A G E N D A
• Introduction - context
• Overview of HR Standards Journey – what
we achieved in 2 years
• HR Professional Practice Standards
(Phase 3)
• HR Auditing
• Self-assessment ratings + actual audit
scores
• Conclusion
Big 5 Standards Milestones
1. National HR Competency Model (2012)
2. National HR Standards (2013)
3. HR Audit Framework (2014)
4. HR Ethics Book (2015)
5. HR as Commissioners of Oaths (2015)
HR Standardisation Priorities
HR team members engage with HR Standards Shirley Gumenge registered as HR professional
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
Talent
Management
HR Risk
Management
HR ARCHITECTURE
I
HR VALUE &
DELIVERY PLATFORM
Work-
force
planning
Learning
&
Deve-
lopment
Perfor-
mance
Mana-
gement
Reward
&
Recogni-
tion
Em-
ployee
wellness
Employ-
ment
Rela-
tions
Organi-
sation
Deve-
lopment
HR Service
Delivery
HR Technology
(HRIS)
Prepare
Imple-
ment
Review ImproveHR MEASUREMENT
HR Audit: Standards & Metrics
HRCOMPETENCIES
© SABPP HR MANAGEMENT SYSTEM STANDARD MODEL
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
4.5
Talent
Management
4.1
HR Risk
Management
4.1
FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN
HR VALUE &
DELIVERY PLATFORM
Work-
force
Planning
4.4
Learning
5.8
Perfor-
mance
5.0
Reward
4.3
Well-
ness 5.2
ERM
5.7
OD
4.7
HR Service
Delivery
5.9
HR Technology
(HRIS) 5.1
Prepare
Imple-
ment
Review ImproveMEASURING HR SUCCESS 4.2
HR Audit: Standards & Metrics
HRCOMPETENCIES
SELF RATINGS – OVERALL AVERAGE
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
Strategic
HRM
6.1
Talent
Management
4.3
HR Risk
Management
6.8
FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN
HR VALUE &
DELIVERY PLATFORM
Work-
force
Planning
6.3
Learning
6.2
Perfor-
mance
6.1
Reward
6.9
Well-
ness
5.9
ERM
6.5
OD
5.6
HR Service
Delivery
5.4
HR Technology
(HRIS) 5.1
Prepare
Imple-
ment
Review ImproveMEASURING HR SUCCESS 4.3
HR Audit: Standards & Metrics
HRCOMPETENCIES
AUDITED RATINGS – OVERALL AVERAGE
HR Standards Files
13 standards (2013) 19 standards (2014)
HR Professional Practice Standards
• Absenteeism management
• Career management
• Coaching & mentoring
• Collective bargaining
• Disciplinary procedure
• Dispute resolution
• Diversity management
• Grievance procedure
• Leadership development
• Learning design
• Learning evaluation
• Learning needs analysis
• On-boarding
• Organisation design
• Performance appraisals
• Recruitment
• Remuneration benchmarking
• Selection
• Succession planning
LEADERSHIP DEVELOPMENT PROCESS
FEEDBACK AND REVIEW
LD STRATEGY
DOCUMENT
IMPLEMENTATION
PROCESS
(Document & flow)
LEADERSHIP
COMPETENCY
FRAMEWORK
DOCUMENT
INTERVENTION
DESIGN AND
SELECTION
Formal academic
programmes
Personal leadership
effectiveness
development
Coaching/mentoring
internal & external
Speakers
COMMUNICATE
WITHIN
ORGANISATION &
TO INDIVIDUALS
ABOUT WHAT IS
PLANNED
IMPLEMENT
INTER-
VENTIONS
IDENTIFICATION
Who are current &
potential leaders
Assessment and gap
analysis according to
competency
framework
Career path, career &
succession planning
Assessment/profiling
including
team/individual/divisi
on effectiveness
HR Standards Products
HR Standards Posters HR Standards Desk Top Tool – flip-over
HR Standards Supporters
In-house Presentations
Professional forum support
Business chamber support
International HR bodies
Tim Ekandjo, President: IPM Namibia &
Marius Meyer, CEO: SABPP in Windhoek
International interest
20+ Universities
Support from consulting firms
Achieving Certification is a
Milestone on a Journey
Improvement Plans
CPD
Case studies
Post Audit
Assign audit team
Conduct audit
Close out meeting
Audit report and
findings
Certification (or not)
Audit
Prepare HR Team
Brief Line
Management
Self-Assessment Tool
Address gaps
Build competencies
Pre-audit
What the Auditors are looking for?
Positive trend in
results?
Sustainable?
Targets met?
External benchmarks?
Approach vs results?
Quality of
results
Across whole
organisation?
Up and down the
organisation?
Extent of
application
Sound?
Systematic?
Integrated?
Reviewed & updated?
Quality
approach
HR Audit - Certification
1st Company Audited
“The audit process was very insightful and enlightening. It
reminded us that we need to make sure that we track every
process we execute from end to end. This allows us to be
able to constantly check and ensure that our processes stay
relevant to the business and people practice standards.”
Kholeka Ngubeni-Henderson, HR Executive
Steps
1. Orientate your HR team and management
2. Train HR team on HR standards
3. Compare current practice vs standards
4. Identify alignment and gaps
5. Fill gaps
6. Arrange for an HR audit
7. Continuous improvement
For more info or a visit to your office, please contact us on
hraudit@sabpp.co.za
The need for consistency and quality
Conclusion
The National HR Standards have changed the
face of people management in South Africa.
The HR Standards usher in a new period of
institutionalising people management as a
best practice for sound HR professionalism
and business impact in organisations. Thank
you for being part of this journey. Best wishes
applying the HR Standards at your
organisation.
We set HR standards!
professional@sabpp.co.za or registrations@sabpp.co.za
(Professional Registration)
executiveoffice@sabpp.co.za (CEO office)
marius@sabpp.co.za (CEO & Strategy inputs)
xolani@sabpp.co.za (COO)
hraudit@sabpp.co.za (HR Audits)
penny@sabpp.co.za (Research)
naren@sabpp.co.za (Learning & Quality)
events@sabpp.co.za (Events & HR Standards files)
Website: www.sabpp.co.za Blog: hrtoday.me
Office: 8 Sherborne Str, Parktown, South Africa
Tel: +27 11 045-5400 Fax: 011 482-4830

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AGM HR Standards 2015 Slides by Mr Marius Meyer

  • 1. 2nd ANNUAL NATIONAL HR STANDARDS REPORT: From Standards to Audits to Metrics Marius Meyer, Chief Executive Officer: SABPP Email: executiveoffice@sabpp.co.za @mariusSABPP @SABPP1
  • 2. A G E N D A • Introduction - context • Overview of HR Standards Journey – what we achieved in 2 years • HR Professional Practice Standards (Phase 3) • HR Auditing • Self-assessment ratings + actual audit scores • Conclusion
  • 3. Big 5 Standards Milestones 1. National HR Competency Model (2012) 2. National HR Standards (2013) 3. HR Audit Framework (2014) 4. HR Ethics Book (2015) 5. HR as Commissioners of Oaths (2015)
  • 5. HR team members engage with HR Standards Shirley Gumenge registered as HR professional
  • 6. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT Strategic HRM Talent Management HR Risk Management HR ARCHITECTURE I HR VALUE & DELIVERY PLATFORM Work- force planning Learning & Deve- lopment Perfor- mance Mana- gement Reward & Recogni- tion Em- ployee wellness Employ- ment Rela- tions Organi- sation Deve- lopment HR Service Delivery HR Technology (HRIS) Prepare Imple- ment Review ImproveHR MEASUREMENT HR Audit: Standards & Metrics HRCOMPETENCIES © SABPP HR MANAGEMENT SYSTEM STANDARD MODEL
  • 7. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT Strategic HRM 4.5 Talent Management 4.1 HR Risk Management 4.1 FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN HR VALUE & DELIVERY PLATFORM Work- force Planning 4.4 Learning 5.8 Perfor- mance 5.0 Reward 4.3 Well- ness 5.2 ERM 5.7 OD 4.7 HR Service Delivery 5.9 HR Technology (HRIS) 5.1 Prepare Imple- ment Review ImproveMEASURING HR SUCCESS 4.2 HR Audit: Standards & Metrics HRCOMPETENCIES SELF RATINGS – OVERALL AVERAGE
  • 8. BUSINESS STRATEGY – HR BUSINESS ALIGNMENT Strategic HRM 6.1 Talent Management 4.3 HR Risk Management 6.8 FUNCTIONAL & CROSS FUNCTIONAL HR VALUE CHAIN HR VALUE & DELIVERY PLATFORM Work- force Planning 6.3 Learning 6.2 Perfor- mance 6.1 Reward 6.9 Well- ness 5.9 ERM 6.5 OD 5.6 HR Service Delivery 5.4 HR Technology (HRIS) 5.1 Prepare Imple- ment Review ImproveMEASURING HR SUCCESS 4.3 HR Audit: Standards & Metrics HRCOMPETENCIES AUDITED RATINGS – OVERALL AVERAGE
  • 9. HR Standards Files 13 standards (2013) 19 standards (2014)
  • 10. HR Professional Practice Standards • Absenteeism management • Career management • Coaching & mentoring • Collective bargaining • Disciplinary procedure • Dispute resolution • Diversity management • Grievance procedure • Leadership development • Learning design • Learning evaluation • Learning needs analysis • On-boarding • Organisation design • Performance appraisals • Recruitment • Remuneration benchmarking • Selection • Succession planning
  • 11. LEADERSHIP DEVELOPMENT PROCESS FEEDBACK AND REVIEW LD STRATEGY DOCUMENT IMPLEMENTATION PROCESS (Document & flow) LEADERSHIP COMPETENCY FRAMEWORK DOCUMENT INTERVENTION DESIGN AND SELECTION Formal academic programmes Personal leadership effectiveness development Coaching/mentoring internal & external Speakers COMMUNICATE WITHIN ORGANISATION & TO INDIVIDUALS ABOUT WHAT IS PLANNED IMPLEMENT INTER- VENTIONS IDENTIFICATION Who are current & potential leaders Assessment and gap analysis according to competency framework Career path, career & succession planning Assessment/profiling including team/individual/divisi on effectiveness
  • 12. HR Standards Products HR Standards Posters HR Standards Desk Top Tool – flip-over
  • 17. International HR bodies Tim Ekandjo, President: IPM Namibia & Marius Meyer, CEO: SABPP in Windhoek
  • 21. Achieving Certification is a Milestone on a Journey Improvement Plans CPD Case studies Post Audit Assign audit team Conduct audit Close out meeting Audit report and findings Certification (or not) Audit Prepare HR Team Brief Line Management Self-Assessment Tool Address gaps Build competencies Pre-audit
  • 22. What the Auditors are looking for? Positive trend in results? Sustainable? Targets met? External benchmarks? Approach vs results? Quality of results Across whole organisation? Up and down the organisation? Extent of application Sound? Systematic? Integrated? Reviewed & updated? Quality approach
  • 23. HR Audit - Certification
  • 24. 1st Company Audited “The audit process was very insightful and enlightening. It reminded us that we need to make sure that we track every process we execute from end to end. This allows us to be able to constantly check and ensure that our processes stay relevant to the business and people practice standards.” Kholeka Ngubeni-Henderson, HR Executive
  • 25. Steps 1. Orientate your HR team and management 2. Train HR team on HR standards 3. Compare current practice vs standards 4. Identify alignment and gaps 5. Fill gaps 6. Arrange for an HR audit 7. Continuous improvement For more info or a visit to your office, please contact us on hraudit@sabpp.co.za
  • 26. The need for consistency and quality
  • 27. Conclusion The National HR Standards have changed the face of people management in South Africa. The HR Standards usher in a new period of institutionalising people management as a best practice for sound HR professionalism and business impact in organisations. Thank you for being part of this journey. Best wishes applying the HR Standards at your organisation.
  • 28. We set HR standards! professional@sabpp.co.za or registrations@sabpp.co.za (Professional Registration) executiveoffice@sabpp.co.za (CEO office) marius@sabpp.co.za (CEO & Strategy inputs) xolani@sabpp.co.za (COO) hraudit@sabpp.co.za (HR Audits) penny@sabpp.co.za (Research) naren@sabpp.co.za (Learning & Quality) events@sabpp.co.za (Events & HR Standards files) Website: www.sabpp.co.za Blog: hrtoday.me Office: 8 Sherborne Str, Parktown, South Africa Tel: +27 11 045-5400 Fax: 011 482-4830