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SAP Portal Content and Site Management by OpenText
- 1. Design and Manage Content-Rich Intranets &
External-Facing Portals with
SAP Portal Content and Site Management by OpenText
- 2. New forces are rapidly changing the world of IT
Social Mobility
Consumerization
Cloud Big Data
© 2012 SAP AG. All rights reserved. 3
- 3. Resulting in an ever-growing content chaos…
© 2012 SAP AG. All rights reserved. 4
- 4. Enterprise Content Management (ECM) Market
• Unstructured content constitutes 80% of organizational data
• Doubles every 18 months
• ECM market grew 11% in 2011 to total of $4.3B
• 70% of firms say they will invest in ECM in 2012
• Market is expected to pass $5.0B by 2014
$4.400M
$4.200M
$4.000M
$3.800M
$3.600M
$3.400M
$3.200M
2009 2010 2011
Source: Gartner: Enterprise Content Management Software, Worldwide, 2011
© 2012 SAP AG. All rights reserved. 5
- 5. ECM - Drivers for Adoption / Pain Points
0% 5% 10% 15% 20% 25%
Improve Efficiency
Productivity
Optimize business processes
Compliance
Enterprise readiness Reduce costs
Mitigate risk
Collaboration Enable collaboration
Improve customers service
Faster turnaround
competitive advantage
Source: AIIM-2011-ECM-State-of-Industry
© 2012 SAP AG. All rights reserved. 6
- 6. SAP Portal Content & Site Management by OpenText
Adding the missing puzzle pieces for Portal Content Management
© 2012 SAP AG. All rights reserved. 7
- 7. SAP ECM Suite by OpenText
Portal Portal Digital Asset Document Extended Employee File Travel Receipts Invoice
Content Site Management Presentment ECM Management Management Management
Management Management and OCR and OCR
Document Powerful Intranet/ Optimized Automate Best-of-breed Automate HR File Automate receipt Minimize data
Management and Extranet authoring management of document ECM with unique administration and handling and capture effort and
Collaboration and publishing rich media assets generation and SAP integration enable self-service streamline human
embedded into embedded into personalization and process scenarios expense intervention
SAP NetWeaver SAP NetWeaver Integrate media support. management
Portal and Portal and into marketing process Streamline
communications Enterprise accounts payable
Enterprise Enterprise Records
Workspaces Workspaces processes
Management
Document Access
360 degree information access
Archiving
Secure, compliant, cost-efficient storage of information
© 2012 SAP AG. All rights reserved. 8
- 9. SAP Portal Content Management by OpenText
Key Features
Best-of-breed & Enterprise-ready Document Management & Collaboration system based on the
market-leading OpenText ‘Enterprise Library’
Tightly integrated with SAP Portal using Out-of-the-box iViews
Social Collaboration with ‘Pulse’
Enhanced search with OpenText ‘Search Provider’
Team Sites using ‘Enterprise Workspaces’
Enhanced content workflows seamlessly integrated with ‘Universal Work List’
MS Office / Outlook Connectivity with ‘Enterprise Connect’
Utilizes Portal infrastructure SSO, LDAP, Personalization, Theming, Mashups & Localization
Extended ECM upgradability & adaptability
© 2012 SAP AG. All rights reserved. 10
- 10. Content Management Lifecycle
Discuss Use Workflows Search Consume
Content
Contributor Consumer
Check in / out Create / Edit Follow Comment / ‘Like’
© 2012 SAP AG. All rights reserved. 11
- 11. SAP NetWeaver Portal – fully rebranded and managed
Search
Roles
Branding
SSO
Edit
Navigation
Managed
Content
© 2012 SAP AG. All rights reserved. 12
- 13. Content & Collaboration in one place
Web Content
Social
Collaboration
Documents
© 2012 SAP AG. All rights reserved. 14
- 18. Tasks management using Universal Work List (UWL)
Work items list
Work item
data
© 2012 SAP AG. All rights reserved. 19
- 23. Enhanced Collaboration using Enterprise Workspaces
Filtering Workspaces
Administration
Workspaces
© 2012 SAP AG. All rights reserved. 24
- 24. User Profile with ‘Pulse’
User Profile
Filters & Edit
Status &
Activity Feeds
© 2012 SAP AG. All rights reserved. 25
- 27. BUILD SECURE, SCALABLE, AND BEAUTIFUL
EXTERNAL FACING WEBSITES with
SAP Portal Site Management by OpenText
© 2012 SAP AG. All rights reserved. 28
- 28. SAP Portal Site Management by OpenText
Key Features
Best-of-breed & Enterprise-ready Web Content Management system based on the market-leading
OpenText ‘Web Site Management (RedDot)’
Tightly integrated with SAP Portal using Out-of-the-box iViews
Empowering non-technical editors to create, edit, and manage content
Structured & unstructured data convergence using Application Integrator
Enhanced content workflows User-defined workflows
Multi-channel publisher allows publishing web content outside SAP Portal
Multi-language tools allow semi-automatic translation and localization
Utilizes Portal infrastructure SSO, LDAP, Personalization, Theming, Quick-Launch, Mashups &
Localization
© 2012 SAP AG. All rights reserved. 29
- 29. Web Content Management Lifecycle
SAP Portal
Config
Navigation
Assistant
Admin Consumer
Delivery
Workflow Approval
Smart Edit Delivery Server
Localization
Contributor
© 2012 SAP AG. All rights reserved. 30
- 31. Portal Site Management – Smart Edit
Editing Menu
‘Red Dots’
Web Site
Navigation
Web Content
iView
© 2012 SAP AG. All rights reserved. 32
- 32. SAP Portal Content Management by OpenText
Main Components
DM iViews Collaboration iViews Enterprise Workspaces
Add document Discussions Modules available in Gallery
Add folder Discussion forums Document Search
Threads and posts Document Work
Add arbitrary items
Workflow Document Browse
Item operations: Copy, move, edit,
Initiation on document Activity Feed
delete, add version, reserve
UWL integration To use as-is or as template
Tree view, Content list,
Properities iViews
UWL & Favorites Search Social Collaboration
Workflow integration into SAP Integrate PCM Search Provider Activity Feeds: folders, documents,
NetWeaver UWL into Portal Search colleagues
Favorites integration of most- Basic & Advanced search View, comment, share status
used/liked PCM views Folder browse User Profile
Infrastructure
Single Sign On (SSO) Personalization
SAP Extended Enterprise Content Management by OpenText Suite 2010 Theming
Content Server 10.0 Localization
SAP NetWeaver Portal 7.3
© 2012 SAP AG. All rights reserved. 33
- 33. SAP Portal Site Management by OpenText
Main Components
Portal Manager Delivery Server Management Server
SmartView iView Content Delivery SmartEdit
Dynamic & Personalized
SmartEdit Link Workflow
Navigation Service
Navigation Integration Translation
Content Repository
Indexing and Search (TREX) Multichannel
SSO
Content Sharing
Publisher
© 2012 SAP AG. All rights reserved. 34
- 34. MAKING THE MOST OF MOBILE
CONTENT ON THE MOVE
© 2012 SAP AG. All rights reserved. 35
- 38. Consuming the portal into mobile devices
/irj/portal/mobile*
Rule
Collection
1 2 3
Framework 1 Framework 2 Framework 3
SAP NetWeaver Portal (> 7.3 SP5) Administration
SSO
SSO
SSO
LDAP
© 2012 SAP AG. All rights reserved. 39
- 40. Examples of Business Scenarios
Users
Customer Citizen
Portal Portal
Supplier
Portal
Employee
Portal
Product
SOPs HR
Catalogue Sales R&D
Community Onboarding
Portal
Supplier Sales Team
Office Move
Workspace Workspace
Workspace
PCM/ EWS
HR Manager
Workspace PCM/ PSM
Interaction
© 2012 SAP AG. All rights reserved. 41
- 41. Thank you !
For more details please contact:
Ohad Levy
ohad.levy@sap.com
T: +972-9-777-9977
© 2012 SAP AG. All rights reserved. 42 42