Sure CRM is a powerful SAP add-on that empowers organisations to communicate effectively with their customers without having to install a dedicated SAP CRM Server

2. What is Sure CRM?
Sure CRM is a powerful SAP add-on that empowers organisations to communicate effectively with their customers
without having to install a dedicated SAP CRM Server
In order to achieve this, we have established a partnership with who have developed a web and e-mail
marketing solution that has been tried and tested by a few big name clients and has been operating since 2009
Sure CRM simply acts as the link between SAP and 's established web and e-mail marketing solution by
making use of a series of Remote Functions Calls
Sure CRM

3. Why do you need a 3rd party add-on for SAP to send e-mail?
Sure CRM

4. How will Sure CRM assist you?
Sure CRM
Great communication
Customer
Responses
HTML
Emails
Marketing
Lists

5. Maintaining Your Customers
Sure CRM
Send Campaigns
and review
campaign
feedback.
Manage
users and
marketing
lists.
Create
Campaigns

6. Why use Sure CRM?
Sure CRM
Exclusive to SAP
Tight
integration
Quick
customization
Direct
Support
Channel
Customer
Driven

7. Under the Hood
Sure CRM
Client hosted
on site
Integration is
Asynchronous
Audit tracking
(xml)
Windows
Services

8. The Architecture
Sure CRM

9. How it Works
Sure CRM
Installation
and testing
Generate GT
Templates &
vForms
Set up SPFGo-live

10. One of our other products, Sure Landscapes, will be used to for the installation process.
Sure Landscapes will automatically create the following objects on your system in a matter of seconds:
• Development Class: A New Development will be created for Sure CRM and it will contain all objects required by
Sure CRM
• Transport: A new Transport will be created which will contain all components of Sure CRM
• Domains, Domain Values
• Data Elements
• Structures
• Database Tables
• Programs, Program Texts, Program Screens
Installation
Sure CRM

11. Cost and Support
Sure CRM
Support Contract Service Contract
Initial Cost: TBC Initial Cost: TBC
Monthly Cost: TBC Monthly Cost: TBC
8 hours of Support per month 40 hours of Support per month
Free Support during a SAP upgrade Free Support during a SAP upgrade
Free Sure CRM Updates Free Sure CRM Updates
5 Sure Output Programs per month