it xplains abt e-commerce and types related to information technology

1. E-COMMERCE
& IT’S
TYPES BY
SARANYA SUMA
11/30/2015

2. CONTENTS
 E- COMMERCE DEFINITION
 A CYCLIC PROCESS
 IMPORTANCE
 SUPPLY CHAIN
 DIRECT SALES OVER THE WEB
 TYPES
 B2B and APPLICATION OF EDI IN B2B
 B2C
 C2C
 C2B
 M-COMMERCE
 E-COMMERCE PAYMENT SYSTEMS
11/30/2015

3. E-COMMERCE
&
O
R
11/30/2015

4. IT IS A CYCLE
11/30/2015

5. IMPORTANCE OF E-COMMERCE
• DISINTERDATION OF COSTS
• DIRECT PAYMENT
• EASY & SPEED DELIVERY
• CUT DOWN OF TRANSACTION COSTS
• 24/7 ACCESS
• WEB PERSONALISATION
• INCREASE IN BANKING
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6. 11/30/2015

7. TYPES
B2B
B2C
C2BC2C
M-
COMM
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8. B2B
• B2B is nothing but
where business
transactions takes place
between business to
business or companies
to companies over the
internet
• Almost 60-80% of
companies sales are
through b2b
B 2
B
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9. Application of EDI in B2B
SUPPLIER
SYSTEMS
FIRM
SYSTEMS
Shipping data
Payment data
Production/Inventory
requirements
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10. B2C
• B2C is completely
consumer based
business where all
business transactions
takes place between
business and
consumers .
• E-MALLS ,E-SHOPS ETC.,
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11. C2B
• It applies where the
consumer sells a
product or a service to a
business over the
internet
• Through this companies
reduce manufacturing
cost
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12. C2C
 C2C is a market place in
which consumer sells or
purchases goods &
services , sometimes for
data transmission
through internet to the
consumer
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13. M-COMMERCE
• It is the ability to purchase
goods and services through a
wireless internet enabled device
• Advanced stage of e-commerce
styles
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14. SUPPLY CHAIN
MANUFACTURER WHOLESALER
RETAILER DISTRIBUTOR
CUSTOMER
From manufacturer to direct customer is called is
disinterdation
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15. DIRECT SALES OVER THE WEB
MANUFACTURER WHOLESALER RETAILER CUSTOMER 45.00
MANUFACTURER RETAILER CUSTOMER 38.50
MANUFACTURER CUSTOMER 28.00
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16. Firms create UNIQUE PERSONALISED
web pages that display contents or
ads for products or services of
special interest to individual users
,improving the customer experience
and creating additional value
EX: AMAZON,FRROLE,FLIPKART etc.,
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17. Website personalisation
user website
Based on your portfolio and recent
trends ,here are some recommendations
CUSTOMER :I LIKE RED
COLOURED LEHENGAS
COMPANY: HERE ARE UR
INTERESTED COLOUR LEHENGAS
11/30/2015

18. Customer self service
The web provides a medium for customers to
interact with the company, at the customer’s
convenience and find info. That previously
required a human customer-support expert
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19. E-commerce payment systems
• DIGITAL CREDIT CARD
• DIGITAL WALLET
• MICROPAYMENT
• ACCUMULATED BALANCE
DIGITAL PAYMENTS
• STORED VALUE PAYMENTS
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20. • SMART CARDS
• DIGITAL CASH
• PEER-TO-PEER PAYMENTS
• DIGITAL CHECKING
• E-BILLING PRESENTMENT AND PAYMENT
SYSTEMS
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21. 11/30/2015