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Welcome
Best Practices for Rural Physician Recruitment




                                    Elements Management
                                    Consulting & Accounting
Agenda
Dashboard
Speakers
Q&A
Follow‐Up



            Elements Management
            Consulting & Accounting
Tracy Schira‐Parker

B.Comm, CMA
Elements Management
Consulting & Accounting
                           Elements Management
Spiritwood, Saskatchewan   Consulting & Accounting
Topics to Cover
 Where  to Start – Accountability, Community,
  and Attitude
 Information & Research
 Goals, Targets & Strategy
 Attracting the Right Physician
 Payments, Incentives, Contracts &Guarantees
 Collaborating & Relationships
 Financial Requirements & Economics
Background
 In October 2008 Spiritwood hospital was
  temporarily shut - lack of physicians for
  call
 In January 2010, 2 existing physicians left
 In May 2010 the health region stated that
  additional services would be cut
Background
 In May 2010 - Northern Lakes Health
  Committee (NLHC) – a group of people
  from the surrounding communities
 We said that if we are going to do this, we
  have to be the smartest, most educated
  community group that has ever done this
 In September 2010 we formally started the
  physician recruitment process
 Have 1 physician & 2nd will be starting
  soon
Starting Point
Accountability
 Nobody    is going to have a vested interest
  in physician recruitment like you
 Nobody is motivated to fix your situation
  like you are
 Petitions are like ‘white noise’ to politicians
 Pointing fingers shouting ‘fix this for us’ will
  not work
 Hard work and dedication will create
  results
Community Participation
 Itis a big job - need minimum 15+ people
 Need a cross section of people with
  resources – time, money, expertise, skills
 Commitment
 Resilience & Determination
 EVERYONE HAS TO BE WORKING
  TOGETHER!!!
Selective Listening

   More   negative than positive messages
   Everyone has an opinion
   The word ‘never’ overused
   Listen with the intention of understanding
    and not adopting
   History,…and more history,…and more
    history – meant to be a learning tool, not
    a road bock
Attitude is Everything
 Physician recruitment is harder than I
  thought it would be,…and WAY harder
  than it needs to be
 Our mantra has always been
     FAILURE IS NOT AN OPTION
Where we started
  Health  Care System
  Political Systems
  Communications
  PAPHR (Prince Albert Parkland Health
   Region)
  Spiritwood Health Complex
  Partnerships and Collaborating
  Physician Recruitment
  Clinic Models and Options
  Demographics
Information You Need
 Physicians– what resources are available
  and what is the payment model?
 What is your population coverage?
 What affect does industry & tourism have
  on health care needs? (numbers and
  data)
 What health care resources do you have?
  (primary health care team)
 You need hard data, opinions do not
  count
Information on Politics
 The system is layered with politics – you
  need to understand where you fit in
 Provincial healthcare strategy – where are
  they heading? Where do you (rural) fit in?
 Health Region strategy – where do you fit
  in?
 MLA & MP – how can they lend support?
 Local municipal politics of the region
The Players in the System
Know how the different players will affect
your physician recruitment efforts
     Health Region
     CPSS – College of Physicians & Surgeons of
      Saskatchewan
     SaskDocs (Physician Recruitment Agency of
      Saskatchewan)
     Ministry of Health
Setting Goals & Targets
 What     exactly are you trying to
  accomplish? Be VERY specific!
 Is it all about physician recruitment? Or it
  that just a part of your strategy?
 What are your timelines?
 What financial resources do you have?
 Create your strategy – be sure that it is in
  alignment with the provincial and
  regional strategies
Recruitment Options
 Recruitment   Agencies
 Referrals from existing physicians
 Sask Docs (PRAS)
 Sourcing from health regions
 Students – future doctors
 Internal movement (within Canada)
 Expats – Canadians moving back home
Attracting the right physician
Stop apologizing for what you are not!!!

Profile your community (write your own)
     What are your strengths?
     What are the attractions and activities?
     What does it feel like to be a part of your
      community?
     Why would a physician be lucky and
      privileged to be a part of your community?
      This is not a time to be modest!!
Physician Attributes:
 What  kind of physician would love to be in
  your community?
 What are their values?
     Safety? Family Friendly?
     Community Based?
     Outdoors and Active?
     Sports and Recreation?
 Not
    all physicians are best fit for rural – but
 we don’t need ‘all’, we just need a few.
Physician Attributes
 What  do you expect from a physician?
 What values does the community have?
 What is the community expecting from a
  physician?
 Does the physician fit your long term
  strategy for health care in your
  community?
Bonus Payments & Incentives
 We  do not pay bonus payments – feel
  that if the physician is coming just for the
  bonus payment, then they are coming for
  the wrong reasons
 We pay 6 months housing and vehicle
 Assist with medical licensing for 1 year
 Community integration (banking, events,
  clubs, etc)
Contracts & Guarantees
 Contracts signed from physicians for
  community guarantee – we did not do.
  Research found them to be ineffective.
 Surrender to the fact that there are no
  guarantees in physician recruitment or
  any other kind of employee recruitment.
How long are you going to
stay?
 Will  you stay?? WILL YOU STAY???
 Expect physician turnover – it is normal,
  natural, and a part of doing ‘business’
 It is not an insult, it is an evolution of their
  career
 Turnover is decreased by a balanced and
  enhanced life.
Timelines
 Be proactive
 Rules are continually changing – it’s a
  continual moving target
 Finding the right candidate, interview &
  screening, exams, LMO, Visa, into SIPPA
  process
 Could be anywhere from 8-20 months
  (new changes??)
Collaborating
 Rural  communities have to work together
 With surrounding communities
 With other communities with physicians
 Municipalities – towns, villages, RM’s
 First Nations communities – Federal
 Community service groups
 Economic development groups
Building Relationships
 Relationships  are key
 Existing physicians (if you have)
 Regional Board
 Regional Recruitment Staff (if avail)
 Local Stakeholders
 Regional Managers (that are involved)
 Politicians
Financial Requirements
 Physician recruitment – if you use
  recruitment agency
 Physician Placement–house/vehicle/other
 Clinic & Operations (if you choose to)
Economics of Healthcare –
Community Perspective
 If a physician sees between 30 patients in
  a day, and each person spends $100
  (pharmacy, fuel, groceries, etc) while in
  the community (region), financial impact
  is $780,000 per year
 Without medical services the community
  will lose that economic basis. Local
  economy is greatly affected.
Conclusion
   Physician recruitment takes work and
    dedication but it is worth it
   Finding physicians that want to come to rural
    Saskatchewan was not as hard as getting
    them through the ‘system’
   Be proactive
   Push status quo to make it work in todays
    environment
   Be willing to think outside the box
   Leave hockey at the rink – join forces with
    surrounding communities and leverage your
    power/influence by working together
Conclusion
 Expect   Challenges
 Celebrate Wins
 Don’t fight the system, work persistently
  with it
 Build relationships
 Don’t apologize for being rural –
  be proud of who you are and what
  you stand for
Q&A
Please send your questions via the Chat or 
Question widget on your dashboard.




                                         Elements Management
                                        Consulting & Accounting
Stay in Touch
Thank you for joining us!


              Elements Management
                      Accounting & Consulting
              Tracy Schira-Parker, B.Comm, CMA
              Certified Management Accountant
              PO Box 662, Spiritwood, SK. S0J 2M0
              dbconsulting@xplornet.com
              o. 306.883.2670 c. 306.883.7080

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Best Practices for Rural Physician Recruitment

  • 1. Welcome Best Practices for Rural Physician Recruitment Elements Management Consulting & Accounting
  • 2. Agenda Dashboard Speakers Q&A Follow‐Up Elements Management Consulting & Accounting
  • 3. Tracy Schira‐Parker B.Comm, CMA Elements Management Consulting & Accounting Elements Management Spiritwood, Saskatchewan Consulting & Accounting
  • 4. Topics to Cover  Where to Start – Accountability, Community, and Attitude  Information & Research  Goals, Targets & Strategy  Attracting the Right Physician  Payments, Incentives, Contracts &Guarantees  Collaborating & Relationships  Financial Requirements & Economics
  • 5. Background  In October 2008 Spiritwood hospital was temporarily shut - lack of physicians for call  In January 2010, 2 existing physicians left  In May 2010 the health region stated that additional services would be cut
  • 6. Background  In May 2010 - Northern Lakes Health Committee (NLHC) – a group of people from the surrounding communities  We said that if we are going to do this, we have to be the smartest, most educated community group that has ever done this  In September 2010 we formally started the physician recruitment process  Have 1 physician & 2nd will be starting soon
  • 8. Accountability  Nobody is going to have a vested interest in physician recruitment like you  Nobody is motivated to fix your situation like you are  Petitions are like ‘white noise’ to politicians  Pointing fingers shouting ‘fix this for us’ will not work  Hard work and dedication will create results
  • 9. Community Participation  Itis a big job - need minimum 15+ people  Need a cross section of people with resources – time, money, expertise, skills  Commitment  Resilience & Determination  EVERYONE HAS TO BE WORKING TOGETHER!!!
  • 10. Selective Listening  More negative than positive messages  Everyone has an opinion  The word ‘never’ overused  Listen with the intention of understanding and not adopting  History,…and more history,…and more history – meant to be a learning tool, not a road bock
  • 11. Attitude is Everything  Physician recruitment is harder than I thought it would be,…and WAY harder than it needs to be  Our mantra has always been FAILURE IS NOT AN OPTION
  • 12. Where we started  Health Care System  Political Systems  Communications  PAPHR (Prince Albert Parkland Health Region)  Spiritwood Health Complex  Partnerships and Collaborating  Physician Recruitment  Clinic Models and Options  Demographics
  • 13. Information You Need  Physicians– what resources are available and what is the payment model?  What is your population coverage?  What affect does industry & tourism have on health care needs? (numbers and data)  What health care resources do you have? (primary health care team)  You need hard data, opinions do not count
  • 14. Information on Politics  The system is layered with politics – you need to understand where you fit in  Provincial healthcare strategy – where are they heading? Where do you (rural) fit in?  Health Region strategy – where do you fit in?  MLA & MP – how can they lend support?  Local municipal politics of the region
  • 15. The Players in the System Know how the different players will affect your physician recruitment efforts  Health Region  CPSS – College of Physicians & Surgeons of Saskatchewan  SaskDocs (Physician Recruitment Agency of Saskatchewan)  Ministry of Health
  • 16. Setting Goals & Targets  What exactly are you trying to accomplish? Be VERY specific!  Is it all about physician recruitment? Or it that just a part of your strategy?  What are your timelines?  What financial resources do you have?  Create your strategy – be sure that it is in alignment with the provincial and regional strategies
  • 17. Recruitment Options  Recruitment Agencies  Referrals from existing physicians  Sask Docs (PRAS)  Sourcing from health regions  Students – future doctors  Internal movement (within Canada)  Expats – Canadians moving back home
  • 18. Attracting the right physician Stop apologizing for what you are not!!! Profile your community (write your own)  What are your strengths?  What are the attractions and activities?  What does it feel like to be a part of your community?  Why would a physician be lucky and privileged to be a part of your community? This is not a time to be modest!!
  • 19. Physician Attributes:  What kind of physician would love to be in your community?  What are their values?  Safety? Family Friendly?  Community Based?  Outdoors and Active?  Sports and Recreation?  Not all physicians are best fit for rural – but we don’t need ‘all’, we just need a few.
  • 20. Physician Attributes  What do you expect from a physician?  What values does the community have?  What is the community expecting from a physician?  Does the physician fit your long term strategy for health care in your community?
  • 21. Bonus Payments & Incentives  We do not pay bonus payments – feel that if the physician is coming just for the bonus payment, then they are coming for the wrong reasons  We pay 6 months housing and vehicle  Assist with medical licensing for 1 year  Community integration (banking, events, clubs, etc)
  • 22. Contracts & Guarantees  Contracts signed from physicians for community guarantee – we did not do. Research found them to be ineffective.  Surrender to the fact that there are no guarantees in physician recruitment or any other kind of employee recruitment.
  • 23. How long are you going to stay?  Will you stay?? WILL YOU STAY???  Expect physician turnover – it is normal, natural, and a part of doing ‘business’  It is not an insult, it is an evolution of their career  Turnover is decreased by a balanced and enhanced life.
  • 24. Timelines  Be proactive  Rules are continually changing – it’s a continual moving target  Finding the right candidate, interview & screening, exams, LMO, Visa, into SIPPA process  Could be anywhere from 8-20 months (new changes??)
  • 25. Collaborating  Rural communities have to work together  With surrounding communities  With other communities with physicians  Municipalities – towns, villages, RM’s  First Nations communities – Federal  Community service groups  Economic development groups
  • 26. Building Relationships  Relationships are key  Existing physicians (if you have)  Regional Board  Regional Recruitment Staff (if avail)  Local Stakeholders  Regional Managers (that are involved)  Politicians
  • 27. Financial Requirements  Physician recruitment – if you use recruitment agency  Physician Placement–house/vehicle/other  Clinic & Operations (if you choose to)
  • 28. Economics of Healthcare – Community Perspective  If a physician sees between 30 patients in a day, and each person spends $100 (pharmacy, fuel, groceries, etc) while in the community (region), financial impact is $780,000 per year  Without medical services the community will lose that economic basis. Local economy is greatly affected.
  • 29. Conclusion  Physician recruitment takes work and dedication but it is worth it  Finding physicians that want to come to rural Saskatchewan was not as hard as getting them through the ‘system’  Be proactive  Push status quo to make it work in todays environment  Be willing to think outside the box  Leave hockey at the rink – join forces with surrounding communities and leverage your power/influence by working together
  • 30. Conclusion  Expect Challenges  Celebrate Wins  Don’t fight the system, work persistently with it  Build relationships  Don’t apologize for being rural – be proud of who you are and what you stand for
  • 32. Stay in Touch Thank you for joining us! Elements Management Accounting & Consulting Tracy Schira-Parker, B.Comm, CMA Certified Management Accountant PO Box 662, Spiritwood, SK. S0J 2M0 dbconsulting@xplornet.com o. 306.883.2670 c. 306.883.7080