Presentation Slides from the 8/11/11 joint IIBA & PMI Dinner.
Key Note speaker, Harry Mingail CBAP® and PMP®, author of 'Project Management Entrepreneuring' and 'Business Information Technology Strategic Planning', gave an entertaining and informative presentation on "How BA's and PM's Anticipate and Turnaround Troubled Projects - Tips & Techniques."
38. Deal with Inevitable Conflicts
3. Let’s make it happen!
High
Forcing Collaboration
Assertiveness
Compromise
Avoidance Accommodation
Low High
Cooperativeness
39. Checklist of Keys to Minimizing
Negative Stakeholder Behaviors
3. Let’s make it happen!
Introduce Manage
clear rules team norms
Free flowing Support
information values that oppose
politics
Manage change Leaders as
effectively role models
41. 3. Let’s make it happen!
You Must be Able to
“Read” Your Stakeholders
COLOR RED BLUE WHITE YELLOW
1. Loyal to tasks 1. Loyal to People 1. Tolerant 1. Positive
2. Committed 2. Committed 2. Patient 2. Forgiving
3. Visionary 3. Quality 3. Cooperative 3. Friendly
Oriented
4. Logical 4. Accepting 4. Optimistic
4. Sincere
5. Leader 5. Objective 5. Trusting
5. Honest
6. Focused 6. Balanced 6. Appreciative
6. Purposeful
7. Responsible 7. Listener 7. Open
7. Moral
42. Apply Situational Leadership
3. Let’s make it happen!
“It is not the strongest of the species that survive, nor the most
intelligent, but the one most responsive to change.”
Charles Darwin, The Origin of Species
4 Development Levels
– D1: Low competence, High commitment
– D2: Some competence, Low commitment
– D3: High competence, Variable commitment
– D4: High competence, High commitment
Low Moderate High
Development Levels of Followers
D1 D2 D3 D4
S1: Tell S2:Sell S3: Participate S4: Delegate