Presentation by Arthur Shelley to the SIKM Leaders Community on December 14, 2020

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Behavioural DNA of Collaborative Leadership
‘Visualising Culture’ enables Trusted Relationships
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
SIKM Leaders
December 14, 2020
Dr Arthur Shelley
Organizational Zoo Ambassador Network
@Metaphorage

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Leadership benefits from socialising ideas
© Arthur Shelley 2017 Permission of the author required for commercial use or storage.

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Why Behavioural DNA?
• Leadership is a strong influencer of culture
• Culture is complex – challenging to “simplify” into an
understandable visual
• Culture impacts relationships, trust and therefore
knowledge flow and performance
• Different people have differing perspectives of the culture
• Typically, an organisation has many subcultures
• The Organizational Zoo creative metaphor provides
a safe and fun way to stimulate inclusive and
constructive conversations about behaviour and culture
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.

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How comfortable do you feel about the future?
A. I worry a lot about the uncertainty and risks these involve.
It is highly likely that there will be a long recession
B. I acknowledge there is some uncertainty and this will make our
lives difficult in the medium term
C. I am a little unsure about the future, but feel it should be OK
D. I am confident that we will recover from this in the medium
term and things will evolve into a comfortable “new normal”
E. I am excited about the opportunities such a disruptive change
will enable, once we get past the health threat
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.

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So how does it work?
Meet our Org Zoo Family
© Arthur Shelley 2017 Permission of the author required for commercial use or storage.
Ant
Bee
Chameleon
Dog
Eagle
Feline
Gibbon
Hyena
Insect (beneficial)
Insect (pestiferous)
Jackal
Kid
Lion
Mouse
Nematode
Owl
Piranha
Quercus robur
Rattlesnake
Sloth
Triceratops
Unicorn
Vulture
Whale
X Breed
Yak
Zoo The
environment
? The missing link

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Lion
 Aggressive command & control
 Strong & Territorial
 Charismatic or ego-driven
 Decisions and risks
 Can disengage others
What behaviour does a Lion represent?
© Arthur Shelley 2017 Permission of the author required for commercial use or storage.

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Bee
 Collaborative & Sharing
 Assume specific roles
 Everything for the hive
 Leads teamwork
 Can focus internally
What behaviour do Bees represent?
© Arthur Shelley 2017 Permission of the author required for commercial use or storage.

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Visualising your Behavioural DNA
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Reflect Forward about Diversity of Perspectives
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Provoking Constructive Culture Clash
Culture A
Culture B
Common
Identity &
Belonging
Common source of conflict
– BUT is opportunity
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.

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What behavioural style is you boss… (mostly)
A: Controlling/ Political
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
B: Strategic/ Inspirational
C: Collaborative/ Inclusive
D: Supportive/ Social
Behavioural Improv
http://www.organizationalzoo.com/zootube/

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People react to change differently…
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
Aust. Bushfires: COLLABORATIONCOVID-19: COMPETITION
Unprecedented Virtual GIVING:
Those giving were NOT at risk
Situation reasonably predictable patterns
Unprecedented taking:
Those in conflict perceived personal risk
Situation VUCA (Volatile, Uncertain, Complex,
Ambiguous)

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WEF: The global changes in Social Perspectives
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
https://www.weforum.org/reports/human-capital-as-an-asset-an-accounting-
framework-to-reset-the-value-of-talent-in-the-new-world-of-work

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Success through “Becoming Adaptable”
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
Toronto gin distilleries
produce hand sanitizer
https://nowtoronto.com/news/
toronto-gin-distilleries-hand-
sanitizer-covid-19/
1. Strength/Capabilities => Alcohol
2. NEED/Alternative Context => COVID
3. Product to assist => Alcohol Sanitiser
4. Deliver Value => Save Health worker lives
5. Learn/Cocreate New => What else/next?https://www.dailymail.co.uk/news/article-8283513/Chapel-Street-
restaurants-adopt-car-dining-beat-dining-restrictions-Melbourne.html
Melbourne in
car fine dining

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Paradox: Leading AND Managing
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
Shelley, KNOWledge SUCCESSion 2017

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Optimising your Leadership Behavioural Choices
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
Listen
& Share
Contribution
Open
Mindset
Learn Lead
Trusted
Relationships
Participant
Actions
Collaborative
Outcomes
© Arthur Shelley 2020

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© Arthur Shelley 2013 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.
Adapting your Behavioural Ecosystem to Context

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Understand your Comfort Zone
(Behavioural Preferences)
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
1 2 3 4 5 6 7 8 9 10

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Where the
magic happens
Building Capability to Deal with VUCA
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
Your Comfort Zone

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Build Trusted Relationships for Performance Improvement
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.

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Insights for Leadership Behavioural Adaptability
• Behaviour can be a choice!
• Choose your behaviour wisely for
optimal performance
• Become more adaptable by practicing
behavioural improv games
• The Organizational Zoo creative
metaphor provides a safe and fun way
to stimulate constructive conversations
about behaviour
© Arthur Shelley 2021 Permission of the author required for commercial use or storage.

22. 22© Arthur Shelley 2021 Permission of the author required for commercial use or storage.
Co-Created from Multiple Experiential Ecosystems

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Keep “Conversations That Matter” flowing…
© Arthur Shelley 2020 Permission of the author required for commercial use or storage.
Arthur@IntelligentAnswers.com.au
Free Resources:
www.organizationalzoo.com/profiler
www.organizationalzoo.com/blog
www.intelligentanswers.com.au
Ph +61 413 047 408
@Metaphorage

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Useful Resources (please use with acknowledgement of source)
Shelley, AW 2007 The Organizational Zoo, A survival guide to workplace behavior Aslan Publishing Fairfield. USA.
Shelley, AW 2009 Being a Successful Knowledge Leader. ARK Publishing, Sydney, Australia.
Shelley, AW 2010 Behavioural based leadership. http://organizationalzoo.com/blog/?p=51
Shelley, AW 2011 Creative metaphor as a tool for stakeholder influence. Chapter 9 in: Bourne, L Advising Upwards. pp 271-296. Gower Publishing.
Shelley, AW 2012 Metaphor as a means to constructively influence behavioural interactions in project teams. PhD Thesis PCPM, RMIT University.
Shelley, AW 2012 Metaphor Interactions to Develop Team Relationships and Robustness Enhance Project Outcomes. Project Management Journal 43, 6, 88-96
Shelley, AW 2013 12 Principles of knowledge leadership. Chapter in Roche, H Successful knowledge leadership: Principles and practice, ARK Publishing, pp. 1-6.
Shelley, AW 2014 Active Learning Innovations in Knowledge Management Education Generate Higher Quality Learning Outcomes. Journal of Entrepreneurship
Management and Innovation. 10(1) pp. 129-145.
Shelley, AW 2014 KNOWledge SUCCESSion. GLOBE 1(1) http://www.ikms.org/Globe-1ED/SitePages/KM%20and%20Organisational%20Roles.aspx
Shelley, AW 2017 KNOWledge SUCCESSion. Sustained performance and capability growth through strategic knowledge projects. Business Expert Press.
Relevant Online Video: http://www.organizationalzoo.com/zootube/
Related online articles:
Creating Applied Social Learning Ecosystems: https://journals.sfu.ca/jalt/index.php/jalt/article/view/19
Behavioural Adaptability: http://www.organizationalzoo.com/behavioural-adaptability-is-the-new-normal/
Conversations That Matter: http://www.organizationalzoo.com/conversations-that-matter/
Generating Traction for Change Initiatives: https://www.linkedin.com/pulse/gathering-enough-steam-get-traction-change-arthur-shelley/?published=t
Cocreated Projects Worth Doing: http://creactos.org/index.php/jtg/article/view/9/7
© Arthur Shelley 2020 Permission of the author required for commercial use or storage.