Stand by for the revolution. Everyone’s talking about the Internet of Things, and while there’s clearly much more to it than hype, a lot of serious questions still need to be addressed. What impact can we expect on the workings of the air transport industry and the lives of our passengers? What technologies and innovations will make the difference? What opportunities can we start exploiting now and further down the road? How will the IoT play out on board, as we learn more about connected aircraft? And what other use cases exist in our industry?

1. Maurice Jenkins, IAP, C.M.
Director, Information Systems and
Telecommunications
Miami-Dade Aviation Department

3. 91%
Add Navigation/
Wayfinding To
Mobile App By 2018
2015 Airport IT Survey

4. 83%
Add Airport Status
Notifications Info To
Mobile App By 2018
2015 Airport IT Survey

5. 68%
Add Airport Services
For Purchase To
Mobile App By 2018
2015 Airport IT Survey

8. FLIGHT
INFO API

10. • Indoor and outdoor maps
• Cloud enabled - maps render
perfectly in mobile apps, websites
and kiosks
• “Blue dot” user location functionality
• Dynamic graphical routes
• Turn-by-turn directions

12. Beacons Geo-fencing GPS
Apple
CoreLocation
( RSSI/Wi-Fi )

13. Three Key Elements
Common
Use Beacon
Registry
Beacon
Registry
API
Complete
Beacons
Deployment,
Monitoring And
Management

15. • Real-time flight status
• Security wait times
• Weather forecast
• Departing terminal INFO
• Driving route to airport &
drive time
• Live traffic updates

16. Faster, less stressful journey to
the airport
• Quickest driving route to
the airport
• Current drive times with live
traffic updates

17. Informed and taken to where they
need to go
• Personalized welcome message
• Check-in and bag-drop
desk location
• Latest flight updates

18. • Gate number
• Directory of airport amenities
• Wait time
• Graphical map with routes
• Time remaining before flight
• Gate information updates
• Turn by turn directions to gates

19. • Near me: places
to eat and shop,
sorted in order
of walk times
• Nearest in-store
promotions and
offers

20. Optimize gate time
• Latest information
about your flight
• Updated weather
forecast
at destination

21. Smooth connection
• Personalized message
• Latest flight updates
• Directions, including maps
and walking times
• More time to relax, eat & shop

22. Easy and fast exit
• Where to claim your
bags – including maps
and walk times
• Taxi stand and public
transport INFO with
directions

24. • Reduce stress and anxiety on day of travel
• Increase Non-Aeronautical Revenue ($$$)
• Branding and Engagement
• Business Intelligence - Analytics

26. DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Maurice Jenkins,
Miami-Dade Aviation Department, at the 2016 SITA Air
Transport IT Summit, Barcelona.
2016 Air Transport IT Summit. Confidential. © SITA 2016