SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
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Survey Sparrow — Client onboarding Tool
1. Survey Sparrow - Client onboarding Tool
“Do more than just surveys”
SurveySparrow lets you turn surveys into conversations. With a conversational interface,
SurveySparrow enables users to create and share highly engaging, mobile-first surveys that
offer a chat-like experience.
It is the world’s first survey software to offer both a conversational and form-like output,
increasing the survey completion rate by 40%.
Surveys can be embedded on websites or in other software tools through integrations with
Zapier, Slack, Intercom and Mailchimp. An offline survey app is also available, along with
access to an audience panel in more than 80 countries.
2. SurveySparrow Feature Summary
Embeddable survey
Multiple question types
Data analysis tools
Skip logic
Mobile survey
Audio support
Image support
Custom logo
Scoring
Conversational interface
Employee engagement
Customer satisfaction measuring
index
Mobile optimized
Net Promoter score checking
Survey editor
Social sharing
Popup management
Recurring surveys
Survey invitation personalization
Audience management
Dynamic lists
Automatic reminders
Question branching
Contact import
Data visualization
Template management
Video support
Dashboard
Automated scheduling
Audience segmentation
Online survey management
Feedback management
Feedback collection
Data export
Surveys & feedback
Reporting & analytics
Multi-channel sharing
Preview functionality
Contact management
Pulse surveys
How real-time customer feedback helps you to build a brand
There was a time when customers & businesses used to choose their vendors based on the
price alone. Even quality as a factor is not a big yardstick to measure when compared with
customer experience. Surprised much? There are so many competitors these days that the
only way you can show your differentiation is by offering a kick-ass customer experience.
Customer experience is a generic team because it encompasses everything that the average
customer comes across including their first interaction with you till the time they make the
payment to become your customer. No, it does not stop with that.
Pros
Creating and sending surveys is very easy and intuitive, no instructions needed. The
interface is clean and inviting.
The mobile-first interface greatly increases response rates form my experience. Filling out a
survey is like text messaging on your phone.
Surveys are more conversational in tone rather than an answer to the question style of the
survey most other companies offer.
The feature set is not as robust as some other survey software but its simplicity makes it
easy to use all around.
Customer support is very responsive.
3. Surveysparrow integration with some popular apps but you can integrate with
many other apps
Reviews:
Fast set up, easy to use surveys and fun interaction for clients. I like the simplicity of the
tool.
Miriam G.
Special shout out to their support team; they are good listeners, knowledgeable and
solutions focused.
Mark H.
Alternative to many of the more popular survey sights, nice look for customers.
Dorothy M.
I use SurveySparrow for more than just surveys. I use it as a client onboarding tool - for
assessments and information gathering.
I love that SurveySparrow looks spectacular and makes me look good, with the ability to use
my branding. And its conversational style is wonderful.
Kimberly Charron
I love that the software is flexible and not too expensive. Support are great and helped
resolve my clients issues fast! My clients and their clients love this software. The best
resolution to type form issues!
Everly Valentino
Tremendously user friendly. It is very easy and intuitive to create surveys. There is no need
for any instructions. Also, the customer support is fast and friendly. The design looks really
fresh and there are some excellent tools which really make life easier for us such as the
built-in email share and the audience management.
4. Finn Reinick
FAQ’s
1. Who are the typical users of SurveySparrow?
SurveySparrow has the following typical customers: Startups, Enterprises, SMEs,
Freelancer
2. Which mobile platforms does SurveySparrow support?
SurveySparrow supports the following devices: Android, IOS
3. Which operating systemdoes SurveySparrow support?
SurveySparrow supports the following operation system : Windows, Linux, Mac
4. What is the deployment type?
SurveySparrow has Cloud Based deployment.
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