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Innova&ng	
  
Upstream:	
  
How	
  a	
  Li5le	
  
Spring	
  can	
  
become	
  a	
  
Mighty	
  River	
  
Clark	
  Kellogg,	
  
Partner,Collec&ve	
  Inven&on,	
  Inc	
  	
  
Lecturer,	
  UC	
  Berkeley	
  
Friday,	
  May	
  31st	
  
People	
  
Process	
  
Prescrip&on	
  
People	
  
Process	
  
Prescrip&on	
  
4Problem Finding Problem Solving Spring 2013
The Spaghetti Challenge
5Problem Finding Problem Solving Spring 2013
•Build the Tallest Freestanding Structure: The winning team is the
one that has the tallest structure measured from the table top surface
to the top of the marshmallow. That means the structure cannot be
suspended from a higher structure, like a chair, ceiling or chandelier.
•The Entire Marshmallow Must be on Top: The entire marshmallow
needs to be on the top of the structure. No part of the structure may be
above the marshmallow. Cutting or eating part of the marshmallow
disqualifies the team.
•Use as Much or as Little of the Kit: The team can use as many or as
few of the 20 spaghetti sticks, as much or as little of the string or tape.
•Break up the Spaghetti, String or Tape: Teams are free to break the
spaghetti, cut up the tape and string to create new structures.
•The Challenge Lasts 18 minutes: Teams cannot hold on to the
structure when the time runs out. Those touching or supporting the
structure at the end of the exercise will be disqualified.
The Rules:
6Problem Finding Problem Solving Spring 2013
The Spaghetti Challenge Countdown: 18 minutes
http://timer.onlineclock.net/
7Problem Finding Problem Solving Spring 2013
Learning from The Spaghetti Challenge
8Problem Finding Problem Solving Spring 2013
What Might We Learn from the Spaghetti
(or Marshmallow) Challenge?
http://www.ted.com/talks/tom_wujec_build_a_tower.html
What’s so hard about
innovating?
People	
  
Process	
  
Prescrip&on	
  
 	
  
	
  	
  	
  	
  
The Innovation
process
Concrete
Abstract
Analysis Synthesis
Innova'on	
  Process:	
  A	
  Learning	
  Method	
  
Concrete
Abstract
Analysis Synthesis
Observations
Innova'on	
  Process:	
  A	
  Learning	
  Method	
  
Concrete
Abstract
Analysis Synthesis
Observations
Insights
Innova'on	
  Process:	
  A	
  Learning	
  Method	
  
Concrete
Abstract
Analysis Synthesis
Observations
Insights Ideas
Innova'on	
  Process:	
  A	
  Learning	
  Method	
  
Concrete
Abstract
Analysis Synthesis
Observations
Insights Ideas
Solutions
Innova'on	
  Process:	
  A	
  Learning	
  Method	
  
Concrete
Abstract
Analysis Synthesis
Observations
Insights Ideas
Solutions
Empathy	
   Iterate	
   Diverge/Converge	
  
Storytelling	
  
Innova'on	
  Process:	
  Underlying	
  Skills,	
  Common	
  Language	
  
Insight	
  
Petra Bourke
CAROLINE,
“THE INDEPENDENT ENTHUSIAST”
56 years old; divorced nine years ago, resides in Orinda, CA, in the
home in which she raised her children.
I adore food--
everything about it,
from growing it to
preparing it for people.
My ex-husband introduced
me to the notion of terroir, or
the appreciation of the effect
that local environment has
on food and wine.
Because I love to travel,
I’m interested in
gardening, food and the
environment, terroir has
become an important
idea to me.
My brother and his
partner adopted a 2-
year old. I see them as
often as possible.
I used to ski competitively.
Now my grown daughter is
teaching her kid to ski.
Hearing that, I felt old for
the first time in my life.
I rent a bicycle every time
I visit a new city, and I
take an annual cycling
vacation in Europe.
I have friends in the
nightclub business. I
get a kick out of the
“bright lights, big
city” stuff.
I installed solar
panels years ago,
and I have given up
my car altogether.
I am devoting this part of
my life to the issues I
care about most,
including the
environment.
I have recently
begun spending
time with someone I
enjoy a lot. We
might want to
spend the rest of
our lives but at this
point I can’t even
imagine giving up
my independence.
I plan to live to well over 100. That means I have
40, maybe 50 years ahead of me and I expect life
to be as active and stimulating as it is right now. I
truly hope there are residential options for people
like me as we age; people who want to age in
community but who are still engaged in living.
ENRIQUE AND BRENDA,
“THE THIRD AGE FAMILY”
He’s 84, she’s 78. They’ve been married for forty-five years. They
recently sold their home in Los Angeles and the family business in
order to simplify their lives.
We’re both just fascinated
with technology. We have all
the gadgets and our kids call
us with us questions. We get
a kick out of that.
Classical music is
a passion for us
both. Enrique has
been playing the
violin for the first
time in years.
He tried to get me in
a raft! I told him no
way--if he wants to
break his neck that’s
up to him! - Brenda
When we sold the
business we just
acted like kids for a
year. Hawaii, the
Yucatan, the National
Parks... - Enrique
We spend as much
time in Mexico as we
can. We still have lots
of family there but we
are really rooted in
Los Angeles after all
these years.
I have a thing for
fast cars. But I
stick to my
drawings now.
Brenda has
grounded me! -
Enrique
I must admit: I am
the better chess
player.
- Brenda
We have four kids and
three grandkids, all
nearby. They worry
about us financially.
Brenda has been having
continual pain in her legs.
We’re both concerned
about her mobility.
We really suffered in the
economic downturn.
Things are much tighter
for us than we expected
at our age.
There’s also Brenda’s sister and
her family, plus my older brother,
who is all alone now. We’re really
a hub for the whole family. --
Enrique
People	
  
Process	
  
Prescrip&on	
  
Making	
  and	
  
Aligning	
  
Investments	
  
Health	
  Innova&on	
  Lab	
  
1.	
  Framing	
  a	
  research	
  agenda	
  for	
  
con&nued	
  improvement	
  of	
  
upstream	
  health	
  outcomes	
  
	
  
2.	
  Defining	
  21st-­‐century	
  cri&cal	
  skills	
  
and	
  knowledge—and	
  seSng	
  these	
  as	
  
our	
  “opera&ng	
  system”	
  
	
  
3.	
  Prototyping	
  and	
  scaling	
  new	
  models	
  
of	
  health	
  promo&on	
  and	
  delivery	
  	
  
	
  
4.	
  Fostering	
  personal	
  health	
  behaviors	
  
in	
  a	
  community	
  context	
  that	
  extends	
  
beyond	
  healthcare	
  infrastructure.	
  
5.	
  Delivering	
  on	
  the	
  promise	
  of	
  
technology	
  and	
  digital	
  media	
  	
  
6.	
  Reimagining	
  assessments	
  of	
  –	
  and	
  
for	
  –	
  health	
  and	
  wellness	
  
7.	
  Defining	
  new	
  business	
  models	
  
aligned	
  to	
  the	
  health	
  promo&on	
  not	
  
disease	
  treatment.	
  
8.	
  Innova&ng	
  funding	
  mechanisms	
  and	
  
revenue	
  streams	
  that	
  align	
  money	
  
with	
  goals.	
  
9.	
  Fostering	
  public	
  will	
  for	
  new	
  kinds	
  
of	
  holis&c	
  health	
  support	
  systems	
  
10.	
  Advoca&ng	
  policy	
  that	
  enables	
  
new	
  kinds	
  of	
  learning	
  and	
  new	
  health	
  
outcomes	
  
Imagine	
  the	
  Health	
  Innova&on	
  Lab	
  
Imagine	
  the	
  Health	
  Innova&on	
  Lab	
  
Imagine	
  the	
  Health	
  Innova&on	
  Lab	
  
“The best way to predict
the future is to design it.”
-Alan Kay,
desktop computing pioneer
Thank you.

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How a Little Spring Can Become a Mighty River of Health Innovation

  • 1. Innova&ng   Upstream:   How  a  Li5le   Spring  can   become  a   Mighty  River   Clark  Kellogg,   Partner,Collec&ve  Inven&on,  Inc     Lecturer,  UC  Berkeley   Friday,  May  31st  
  • 4. 4Problem Finding Problem Solving Spring 2013 The Spaghetti Challenge
  • 5. 5Problem Finding Problem Solving Spring 2013 •Build the Tallest Freestanding Structure: The winning team is the one that has the tallest structure measured from the table top surface to the top of the marshmallow. That means the structure cannot be suspended from a higher structure, like a chair, ceiling or chandelier. •The Entire Marshmallow Must be on Top: The entire marshmallow needs to be on the top of the structure. No part of the structure may be above the marshmallow. Cutting or eating part of the marshmallow disqualifies the team. •Use as Much or as Little of the Kit: The team can use as many or as few of the 20 spaghetti sticks, as much or as little of the string or tape. •Break up the Spaghetti, String or Tape: Teams are free to break the spaghetti, cut up the tape and string to create new structures. •The Challenge Lasts 18 minutes: Teams cannot hold on to the structure when the time runs out. Those touching or supporting the structure at the end of the exercise will be disqualified. The Rules:
  • 6. 6Problem Finding Problem Solving Spring 2013 The Spaghetti Challenge Countdown: 18 minutes http://timer.onlineclock.net/
  • 7. 7Problem Finding Problem Solving Spring 2013 Learning from The Spaghetti Challenge
  • 8. 8Problem Finding Problem Solving Spring 2013 What Might We Learn from the Spaghetti (or Marshmallow) Challenge? http://www.ted.com/talks/tom_wujec_build_a_tower.html
  • 9. What’s so hard about innovating?
  • 10.
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  • 15.             The Innovation process
  • 21. Concrete Abstract Analysis Synthesis Observations Insights Ideas Solutions Empathy   Iterate   Diverge/Converge   Storytelling   Innova'on  Process:  Underlying  Skills,  Common  Language   Insight  
  • 22.
  • 23. Petra Bourke CAROLINE, “THE INDEPENDENT ENTHUSIAST” 56 years old; divorced nine years ago, resides in Orinda, CA, in the home in which she raised her children. I adore food-- everything about it, from growing it to preparing it for people. My ex-husband introduced me to the notion of terroir, or the appreciation of the effect that local environment has on food and wine. Because I love to travel, I’m interested in gardening, food and the environment, terroir has become an important idea to me. My brother and his partner adopted a 2- year old. I see them as often as possible. I used to ski competitively. Now my grown daughter is teaching her kid to ski. Hearing that, I felt old for the first time in my life. I rent a bicycle every time I visit a new city, and I take an annual cycling vacation in Europe. I have friends in the nightclub business. I get a kick out of the “bright lights, big city” stuff. I installed solar panels years ago, and I have given up my car altogether. I am devoting this part of my life to the issues I care about most, including the environment. I have recently begun spending time with someone I enjoy a lot. We might want to spend the rest of our lives but at this point I can’t even imagine giving up my independence. I plan to live to well over 100. That means I have 40, maybe 50 years ahead of me and I expect life to be as active and stimulating as it is right now. I truly hope there are residential options for people like me as we age; people who want to age in community but who are still engaged in living.
  • 24. ENRIQUE AND BRENDA, “THE THIRD AGE FAMILY” He’s 84, she’s 78. They’ve been married for forty-five years. They recently sold their home in Los Angeles and the family business in order to simplify their lives. We’re both just fascinated with technology. We have all the gadgets and our kids call us with us questions. We get a kick out of that. Classical music is a passion for us both. Enrique has been playing the violin for the first time in years. He tried to get me in a raft! I told him no way--if he wants to break his neck that’s up to him! - Brenda When we sold the business we just acted like kids for a year. Hawaii, the Yucatan, the National Parks... - Enrique We spend as much time in Mexico as we can. We still have lots of family there but we are really rooted in Los Angeles after all these years. I have a thing for fast cars. But I stick to my drawings now. Brenda has grounded me! - Enrique I must admit: I am the better chess player. - Brenda We have four kids and three grandkids, all nearby. They worry about us financially. Brenda has been having continual pain in her legs. We’re both concerned about her mobility. We really suffered in the economic downturn. Things are much tighter for us than we expected at our age. There’s also Brenda’s sister and her family, plus my older brother, who is all alone now. We’re really a hub for the whole family. -- Enrique
  • 26. Making  and   Aligning   Investments  
  • 28. 1.  Framing  a  research  agenda  for   con&nued  improvement  of   upstream  health  outcomes    
  • 29. 2.  Defining  21st-­‐century  cri&cal  skills   and  knowledge—and  seSng  these  as   our  “opera&ng  system”    
  • 30. 3.  Prototyping  and  scaling  new  models   of  health  promo&on  and  delivery      
  • 31. 4.  Fostering  personal  health  behaviors   in  a  community  context  that  extends   beyond  healthcare  infrastructure.  
  • 32. 5.  Delivering  on  the  promise  of   technology  and  digital  media    
  • 33. 6.  Reimagining  assessments  of  –  and   for  –  health  and  wellness  
  • 34. 7.  Defining  new  business  models   aligned  to  the  health  promo&on  not   disease  treatment.  
  • 35. 8.  Innova&ng  funding  mechanisms  and   revenue  streams  that  align  money   with  goals.  
  • 36. 9.  Fostering  public  will  for  new  kinds   of  holis&c  health  support  systems  
  • 37. 10.  Advoca&ng  policy  that  enables   new  kinds  of  learning  and  new  health   outcomes  
  • 38.
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  • 41. Imagine  the  Health  Innova&on  Lab  
  • 42. Imagine  the  Health  Innova&on  Lab  
  • 43. Imagine  the  Health  Innova&on  Lab  
  • 44. “The best way to predict the future is to design it.” -Alan Kay, desktop computing pioneer
  • 45.