Karl Ulrich, Esq., Shareholder at Sebaly Shillito + Dyer and OSBA Board Certified Labor & Employment Law Specialist, gave a presentation at OhioMeansJobs, 4631 Dixie Highway in Fairfield, Ohio with Matt Messersmith
of Signet Pre-Employment Screening. They explored information to consider when hiring new employees.
2. Change in the Workplace . . .
1950 – clerical jobs were 75% of federal workforce.
Now, just 7%.
69% of employers use some form of background check
for candidates.
94% of recruiters use social networks for recruiting;
and 74% of hired candidates were found through
social media.
3. Change in the Workplace . . .
1 billion women will enter the workforce in the next decade
In US, 10 million more women than men earned college
degrees
70% of fathers said they would consider being an at home
parent
1/3 of middle class workers expect to work into their 80s
44% of millennials believe marriage is obsolete
33% met online
4. Change . . .
70% of millennials might reject a traditional business to
work independently
50% plan to leave employer after two years
75% of people voluntarily leaving jobs don’t quit their
jobs, they quit their bosses
72% increase in age related claims with the EEOC since
2006
5. Our Goals Today:
Key Legal Rules Governing Use of Background Checks
- Basic Rules Governing the Hiring Process
- Background Checks – The Nuts and Bolts
- Emerging trends and new laws
6. Some Cautionary Tales
The Case of the Spurned Scientist – Gaskill v. University of
Kentucky
With Facebook Friends Like These, Who Needs Enemies –
Ehling v. Monmouth Ocean Hospital Services
7. Key Laws Affecting Pre-Employment
Discrimination: Title VII; ADEA; ADA; GINA; IRCA
- Race, color, sex (including pregnancy), religion, national
origin, age, disability, genetic information and citizenship
- Prohibited Inquiries: medical history, genetic information,
pregnancy plans, disability, religious affiliation, etc
- Trending – sexual orientation (20 states plus DC); gender
identity (12 states plus DC). Ohio is not one of them.
8. Key Laws Affecting Pre-Employment
Invasion of Privacy
Federal Stored Communications Act(“SCA”):
- Protects information the communicator meant to keep private.
- Applies to: (1) electronic communications; (2) transmitted via
electronic communications service; (3) that are in
electronic storage; and (4) that are not public.
- Authorized User Exception
9. Key Laws Affecting Pre-Employment
Fair Credit Reporting Act – Basic requirements for
obtaining outside background checks:
- Disclose to the applicant that report will be obtained for
employment purposes;
- Obtain applicant’s authorization;
- In the event of adverse action, provide a copy of report
and a description of applicant’s rights to applicant
10. Key Laws Affecting Pre-Employment:
New EEOC Guidance: Pregnancy Discrimination Act
(July, 2014)
Reaction to 35% increase in pregnancy discrimination
charges in the last 10 years
First update of the EEOC’s guidance since 1983
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11. Key Laws Affecting Pre-Employment:
Guidance Points
- Covers current pregnancy, past pregnancy, and a
woman’s potential to become pregnant
- Generally prohibits discrimination in all aspects of
employment – pay, job assignments, promotions, layoffs,
training, and fringe benefits
- Employers cannot defend against a pregnancy
discrimination charge based on fears of danger to the
employee or her fetus, or fears of potential tort liability
- Employers should avoid asking applicants or employees
about issues such as pregnancy
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12. Key Laws Affecting Pre-Employment: Arrest
and Conviction Records
Highlights of EEOC Enforcement Guidance - 2012:
- Applies to volume hiring
- Avoid blanket “no criminal conviction” policies/practices
- May consider convictions if “job related and consistent
with business necessity.”
- Cannot disqualify on fact of arrest alone.
- Targeted Screens are valid if individualized assessment
of: (1) nature of crime; (2) time elapsed; and (3) nature
of the job.
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13. Key Laws Affecting Pre-Employment:
Hiring and Social Media
Currently, 17 states have enacted laws prohibiting
employers from asking current or prospective
employees for their passwords to social media
accounts
13
14. Key Laws Affecting Pre-Employment:
Hiring and Social Media
17 states with these laws: Arkansas, California,
Colorado, Illinois, Louisiana, Maryland, Michigan,
Nevada, New Hampshire, New Jersey, Oklahoma,
Oregon, Rhode Island, Tennessee, Utah, Washington,
and Wisconsin
New Mexico only prohibits employers from asking
prospective employees for their passwords
In Ohio, a bill has been introduced but not passed
16. What it is…
Pre-employment screening refers to the process of
investigating the backgrounds of potential employees
and is commonly used to verify the accuracy of an
applicant's claims as well as to discover any possible
criminal history*
Comprehensive report of a job applicant based on an
organization's Human Resources hiring policy
http://en.wikipedia.org/wiki/Background_check
17. What it is not…
It is NOT a private investigation into a candidate
A recommendation to hire/not hire
Not an intrusive look into a candidate’s private life such
as sexual preference, religion, age, race etc.
18. Why Screen?
The goal of pre-employment screening is to protect an
organization’s employees, property, assets, & reputation
and to make quality hiring decisions
Top 3 reasons you want to do pre-employment
screening:
1. Avoid hiring people with extensive criminal history
2. People lie on their resumes
3. Maintain a positive company reputation
19. Criminal Examples Reagan v. Dunaway Timber Company
“Trucking company's negligent hiring practices lead to
fatal collision” – www.justice.org
A jury in an Arkansas federal court awarded $7 million
damages to the family of a man killed in a 2008
a wrongful death lawsuit
“The plaintiffs presented expert testimony that the
company’s hiring policies, practices, and procedures
inadequate. They also offered evidence that Dunaway
could have learned about Quisenberry’s prior license
revocations with a simple and inexpensive background
search.”
20. Resume Falsifications
How many people lie on their resume?
46% of people have lied on resumes and job applications
50% of people have at least a small amount of misleading or inflated
content on their resumes
Top 5 Resume Lies
1) Exaggerated job titles and responsibilities
2) Falsification of education credentials
3) Covering up criminal records
4) Inflated salaries
5) Falsified dates of employment
http://www.statisticbrain.com/resume-falsification-statistics/
21. Shocking Resume Lies
ScottThompson;Yahoo’s
CEO
Marilee Jones; MIT Dean of
Admissions
Jack Grubman; Salomon
Smith Barney
Patrick Couwenberg; Los
Angeles Superior Court
23. Types of Screenings
Criminal History
EmploymentVerification
EducationVerification
Driver’s License
Social Media
Drug Screen
Credit History
…and more!
24. Proper Criminal Screens
SkipTrace (SSNValidation and Address History)
County Criminal Research
- Screen Scraping vs. In Person
-Typo’s on names and DOB
- 7Year History
National Database Search
25. Considerations
Fair Credit ReportingAct (FCRA) Compliance
Must get signed authorization from the candidate before a
screening can be done
This authorization must be a separate document from the
application
Adverse action based on a
screening requires specialized
documentation; including
pre-adverse action and
adverse action letters
26. Pitfalls to Avoid
Disregarding your applicants rights
“Instant Checks”
Screen Scraping
Inconsistent Application of Policies
Discrepancies between staffing standards and your
company standards
28. Ban The Box Legislation
13 states have now adopted “ban the box” laws
They are: California, Colorado, Connecticut, Delaware,
Hawaii, Illinois, Maryland, Massachusetts, Minnesota,
Nebraska, New Mexico, New Jersey, Rhode Island
3 states prohibit discrimination based upon a criminal
record
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29. Ban The Box, (cont’d)
Ohio – HB 235 pending before the Commerce, Labor
and Technology Committee
Canton, Cincinnati, Cleveland, Massillon and
Youngstown have already implemented “ban the box”
ordinances for city employment applicants
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30. Off-Duty Conduct Protection
4 states (California, Colorado, New York, and North
Dakota) offer statutory protection for employees who
engage in lawful off-duty activities
30
31. Off-Duty Use of Legal Products
Illinois, Minnesota, Missouri, Montana, Nevada,
North Carolina, Tennessee and Wisconsin prohibit
discrimination on the basis of an employee’s off-duty
use of certain lawful products or lawful consumer
products
Exceptions :
a bona fide occupational requirement,
affects employee’s job performance,
the appearance of a conflict of interest, or
employer’s primary purpose is to discourage product
use.
31
32. Medical Marijuana
The Colorado Supreme Court will soon decide an
interesting medical marijuana case, Coats v. Dish
Network, L.L.C. where a quadriplegic licensed to use
medical marijuana was discharged for failing a drug
test
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33. Medical Marijuana, cont’d
Arizona, Delaware, and Rhode Island now prohibit
employers from discriminating against employees who
are medical-marijuana users
Exceptions where the employee was impaired on the job or
the employment of such patients would cause the employer
to lose money or licensing under federal law
33
35. Some Best Practices
Tailor Background Checks to Bona Fide Qualifications
of Position in question
Be consistent for all competing candidates
Separate the searcher from the decision-makers
Avoid “suspect” terms in search criteria
37. Karl Ulrich, Esq.
Sebaly Shillito + Dyer
9100 West Chester Towne Centre
Drive
Suite 210
West Chester, Ohio 45069
513-644-8125
kulrich@ssdlaw.com
www.ssdlaw.com
Matt Messersmith
Signet Screening
8080 Beckett Center Drive
Suite 305
West Chester, OH 45069
513-330-6695
mtm@signetscreening.com
www.signetscreening.com
Notas del editor
Welcome
Todd talked about different techniques for finding the right candidates. Once you have found those candidates, pre-employment screening becomes an essential tool for ensuring that your employees and who they say they are and your workplace is safe.
For those of you who may not be familiar or think that all checks are the same
Every organization has their own policies which outline their requirements for background checks
I am not an HR consultant telling you who to hire…in fact the FCRA forbids that.
RESON #1 – You don’t want to hire a criminal
Emphasis on simple and inexpensive is Signet’s not the original source
REASON 2 – People LIE
…..let me give you some examples…
Scott Thompson – claimed he had a computer science degree he didn’t have
MIT Dean – NO degrees – claimed to have BS and masters
3. At one time, Salomon Smith Barney's Jack Grubman was Wall Street's highest-paid analyst with a salary of $20 million per year.
Then it was uncovered that he never attended MIT like he told his employers.
4. Employment history; military history; CIA; past EXPERIENCE
Did you know? www.fakeresume.com
If these people this high up are willing to risk it; what about the average applicant
#3 – your company’s reputation
You cannot ignore Social media….
SOCIAL MEDIA FAILS – protect your company’s reputation and hire people with good character
Don’t use just one – be thorough
Things to consider before and as you conduct pre-employment screening
http://www.openonline.com/Home/News-Events/News/News-Article-View/ArticleId/455/Walt-Disney-Company-Subject-of-FCRA-Class-Action-Claim.aspx
Disney class action
November 19, 2013
Walt Disney Company Subject of FCRA Class Action Claim
A class action complaint filed on November 1 in the Superior Court of California County of Los Angeles claims The Walt Disney Company knowingly violated the Fair Credit Reporting Act (FCRA) by failing to comply with proper hiring procedures. In Culberson vs. The Walt Disney Company, Robert L. Culberson claims Disney violated the FCRA by failing to provide him - and other job applicants – adverse action notices and copies of the background checks. These actions barred him from an employment opportunity with the company without the ability to dispute the information on the background check.
Disney’s background screening vendor initially provided Culberson’s background report that contained a battery charge in 1998. However, in 2010, that charge was expunged from his record. Since, according to the claim, Culberson was not given the opportunity to correct the information on the report before his prevention of employment, Disney made an unlawful hiring decision. Culberson contacted the background screening company about the report after-the-fact and the company issued a new report. However, this new report was not considered and a reevaluation of his employment status was not conducted.
The complaint accuses Disney of knowingly committing two unlawful actions: (1) the screening company provides the option for clients to automatically receive a notification of the background checks; Disney does not use this feature. According to Culberson, “Disney could have easily and cost-effectively complied with the mandates of the FCRA by purchasing [the automatic] service, but failed to do so.” and (2) Disney violated the California Labor Code §432.7(a) for considering a record of arrest which did not lead to a conviction.
Employers should take this as a reminder to be mindful of their obligations under the FCRA. According to sections 604 and 615 of the FCRA, when employers use background check reports for employment screening purposes, they must conduct the pre-adverse and adverse action steps, as applicable, when using information from such a report prior to taking any adverse action against the job applicant.